They say third time is the charm but... I have a 2020 winnebago Vita I bought from Camping World…read more...Ha!! Review on them later....grrr b u t ! I've had issues with a leak around my commode. I've taken it to a few other places to have this issue just placed a damn (trying to keep it G rated) Band-Aid on it. But Country Roads RV Center, their service team kicked that toilets butt. ( G rating ) I had to take in once and it stopped leaking for a little bit but their service tech finally found the problem the second time around! And you want to talk about quick! They got to the problem and THEN I made them fix a few "other issues" I needed help with. And!!! Installed a new kitchen faucet all in one day! Camping world would have taken a days to get this all done! Sorry Camping World. I think I've found another place to get this and that repair or fixed. Hey I just did a review for Camping World too! Their staff took me in and were so sweet and kind to me, an old veteran lady! I know I'll be back. And guys! The kitchen faucet looks amazing It really ties the room together! If you know where the quote came from you're cool and we just became best friends! Thank you again Service and Parts! It was a great experience! I wish you could work on the chassis of a mobile home, but HEY we can't all be perfect!! Jenny G. Prices were fair. Wanted to add that too. Later Dudes!

I delivered my travel trailer to Country Road RV Repair Center in the spring for what should have…read morebeen straightforward service: new tires, bearing maintenance, and a general mechanical review. I was told the work would be 2 weeks out, and I would get a call with any needed work at that point, months before our trip, was perfectly fine - or so I thought . After 3 weeks, I called them, and the tire estimate was double what Discount Tire quoted, and they said I needed a new slide motor. They then ordered it, with an ETA of 2-3 days. After nearly two full months of status updates of "next week", the trailer was still not ready. Estimated completion times came & went, and many weeks later, two days before our vacation, they explained the parts ordered were "wrong" and they would get right on it. I only received updates whenever I initiated contact, which never came to pass. This caused us to cancel a long-planned vacation -- and lose our non-refundable deposit in the process. This experience was not only frustrating but also costly. I have no problem paying premium repair rates and higher tire prices when the work is done correctly, but six weeks late is a bit much. On top of all that, they simply glared at me wordlessly when I finally picked it up and had no further explanations or even an apology when I picked the camper up several weeks late. Just told me the total. To add insult to injury, the owner replied with a fictitious story & timeline, leaving out the fact that I brought in on 6/10/25 primary the tires, bearings, and a mechanical inspection, and specifically mentioned the slide blowing breakers. After I checked in on the 7/11/25 (over a month later) did anyone mention the motor, and said the ETA was 2-3 days, and that work would be done in a day. From that point on, I called for any further updates. Every call was 2-3 days, until we missed our checkin date - otherwise, we WOULD have picked it up.

Ran into an electrical issue Saturday afternoon, after hours. Barrett came back in and got me all I…read moreneeded to fix the problem. since we are living in or RV while our house is being built, this was a true lifesaver. Thanks Barrett for great service.

I have a camper that needed a sink faucet and outdoor shower faucet replaced. Called to see if…read morethey could replace it for me and they said they won't install someone else's products. I just need help replacing the items and I would have been happy to pay for the services. I now know why I quit going here years ago. Will not be back. Did give them two stars because at least a real human answered the phone.

I have single handedly had the worst RV shopping experience of my life at Uwharrie RV. I called 2…read moremonths ago to get an idea of what we could get for our trade in. We were given a general idea of what we could expect to receive over the phone. So today I drove for over an hour to check out one travel trailer at this business. I ended up waiting almost 2 hours to talk to someone about the camper after going to view it alone without a salesperson. I was never given an actual walkthrough of the camper. I was placed with Gene after looking at the camper myself. Gene brought us inside and proceeded to get a quote for our trade in. I told Gene what I was told over the phone, and that I would like to get close to that after they came back with a very very low offer on our trailer. Gene proceeded to tell me that no one at Uwharrie RV gives general amounts on trade in values over the phone. I was incredibly offended and felt like I was being called a liar. I told Gene that I did in fact have that conversation with someone from their business and that I was not a liar. He decided to cross-check that with a guy in finance who did not confirm or deny that I could have had that conversation on the phone with someone. It was incredibly insulting to be sitting there while they were questioning my honesty. It was actually quite disgusting to me. I'm tired at this point and don't feel like these two guys are taking me seriously. I ask the finance guy Chris what is the most they can give me for my trade in and he proceeds to tell me that 2 months ago my trade in was in fact probably worth what I was told on the phone, however now it is worth far less. He then proceeds to make a joke about how if I had brought in a better brand of camper, he would have given me thousands more and laughs. Now at this point nothing is funny to me. I have been at this place for 3 hours, 2 of which I waited to even see someone, and Chris thinks it's the right time to make a joke. I finally got up and walked out. Thankfully I left with my dignity unlike the two men that I dealt with today. I will never be back and I will make sure I tell anyone I know looking for a camper not to go to Uwharrie RV.

FRUSTRATED CUSTOMER…read more I hate to do this to a small business, but I also find it important to speak up when anyone gets outta pocket. We searched high and low for over 7 months for a Bronco towable RV that wasn't going to break the bank. We finally found the 2023 Riverside 165X in March '24 and it was reasonably discounted at UWHarrie RV, so we stopped searching and pulled the trigger. I called down and confirmed the price and availability with the Sales manager then drove down from DC to pick it up. Everything went smooth as butter with the sale, the technician took over an hour to walk us through everything we needed to know about RV'ing--overall a solid experience. We drove the RV back home and quickly realized Broncos are not for towing, it can do it but now well. After 4, trips 3.5 months, we took the RV to Camping World to try and trade it in for something smaller. During the inspection it was found the roof was not sealed properly and the repairs added up to over $3500. This is where the suck starts... We called UWHARRIE and got a bit of a run around on the warranty--they gave us the contact info for Riverside who offered us to drive up to Indiana and get it repaired at their shop, we live in DC. Called UWHARRIE back and they gave us a dealership closer who could do the warranty repair. We called them and they no longer worked with Riverside. Called UWHarrie back and...this went on for over a month. In November Riverside sold to Sunset who we contacted about either reimbursement for the repair or complete coverage of cost--still haven't heard back. Camping World threw a Hail Mary out and sent us to a dealer in WV who told us, "since the RV sat on the dealer lot for more than 3 months it would have been on the dealer's to do maintenance or repairs while on their lot." Which means UWharrie sold us this "new" RV un-maintenanced which means all of this problem starts with them. But don't fret after only owning this RV for 10 months Camping World offered to buy it for 10k which means we would loose over 8k in total because UWHarrie didn't do a proper inspection before selling it to us. I'll say this --great customer service to get you in the RV, but terrible service when it comes to selling quality or caring after it's off their lot.

DO NOT BUY A BOAT FROM THIS PLACE!!!! By far this was one of the worst decisions of my life, and…read moreone of the worst experiences of my life. The boat I purchased was fraught with countless problems and their customer service is horrific and pathetic. If you are looking into buying a boat, please trust me and AVOID THIS PLACE AT ALL COSTS!!!!

Incredible service from Skylar & Damon in parts & service. Skylar went above & beyond to ensure my…read moreMinn Kota ultrex were replaced and repair before my warranty expired. Not only did they replace the part that was broken but the entire assembly. I also ordered trailer parts from Damon & they were pulled and shipped the same day and were at my door in two days. In the past Ive mechanical issues right before a major event and Skylar took the time to get me the part (that couldn't be found anywhere on the east coast) and help get me back on the water in time to fish the tournament. Cant say enough good things about these guys!