This is a beautifully decorated boutique hotel located in the Museum District. We chose this hotel…read moreas we were attending the BBQ Cookoff at the Houston Rodeo - NRG location, and the Metro stop is right across the street. Service was impeccable during our one-night visit from check-in to checkout. There are snacks in the lobby and chilled Rose' wine is offered in the lobby in the late afternoon. Our standard room was excellent with a large shower and a bed that was beyond comfortable. We were overlooking the pool area, and it looked mighty inviting, maybe next time. We loved seeing all the old movie posters and unique décor in the lobby and conference rooms. Even the restrooms have themes! This is a high-end property, and it will put a dent in your CC, but we both felt it was well worth it.

Such a shame that a "Michelin-recognized" hotel could fail so miserably in basic customer service…read more During my recent stay at Hotel ZaZa, housekeeping accidentally took my white shirt with the linens just before an evening event. While I understand mistakes happen, what was completely unacceptable was the way the situation was handled afterward. When I called the front desk for help, I was met with rudeness, attitude, and skepticism, as though I was making the situation up. The front desk manager was dismissive and unhelpful, despite the fact that I even offered to personally look through the dirty linens to find my clothing. Two days later, the hotel finally called to say they had found my shirt, only to then ask me to pay for the shipping label to have it returned. No apology. No accountability. No acknowledgment that I was left scrambling and forced to borrow clothes from others in order to attend my event because of their mistake. To make matters worse, the concierge kindly assured me that his manager, Daisy Lopez, would be reaching out to address the situation. Despite following up twice, I never heard another word from the hotel. The issue was never the mistake itself, accidents happen. The issue was the complete lack of professionalism, empathy, accountability, and customer care afterward. For a hotel that prides itself on luxury and reputation, this experience was an absolute disappointment.

I love Vacations To Go! I've been using them for 14 years to help easily book cruises, and we just…read moregot off the boat from our 11th cruise this past December 2024 (most of them booked through VTG). I started off with Ricky Castillo as my cruise consultant and then switched to Blaine Menez after COVID - both are spectacular! The ease of use with Vacations To Go is something special. I am able to quickly get quotes, ask questions, get recommendations, make payments, and get vacations booked. The email and phone response time is unparalleled. The service was so good that we already have an Alaskan cruise booked and ready to go for 2025. Thank you, Vacations To Go, for your stellar service!

AVOID THIS COMPANY THEY LIED TO ME THEN ALMOST IMPOSSIBLE…read moreTO CANCEL IT i booked over the phone. The representative told me all packages for drinks etc were a lot more money THIS WAS A COMPLETE LIE I looked up the cruise on the cruise line and the packages were all included.

We've been using Zul for every family trip and ever since our honeymoon! He's accommodative,…read moreunderstanding and flexible wherever/whenever your trip is. Highly recommend!

Zul was totally amazing! We had an amazing time at our resort in Cancun, Mexico (Dream Sapphire)…read more What we paid for a week long trip was very inexpensive and fun. Some parts of the resort was under construction, but it didn't stop us from having fun. They're updating and that's totally fine. Zul assisted us until time for our trip. We had one lady that wanted to go a few days before and he worked hard to get her on the same flight and in the room. We will definitely be using Travel Spectrum again. Thank you Zul for your hard work, understanding and patience with our group.

They have modernized it a bit since the last time I was here, but the pricing for this hotel is…read morecrazy!! That is on purpose, because it is attached to the airport and you can just hop on the train to get back there. But does the pricing have to be so egregious?? The beds are okay, the pillows were fluffy, the room was clean. The room service was decent and they moved quickly, so I will give them that. But this is definitely a 2-3 star hotel with no bells or whistles! Some people seem to love the happy hour, maybe that's the appeal?

Nice, quiet and cannot beat the convenience factor for a flight out of Hobby. Hotel is older and…read morerooms could use renovation to be within what we usually expect from Marriott, but we found the room to be comfortable and clean.

This hotel had A LOT of pros (and only a few cons), but overall, we had a wonderful stay…read more For starters, it's walking distance to several downtown hotspots. Not once did we feel uneasy (and we live in the Houston area - did a staycation for my husband's birthday). A few years ago, it would be a different story. There are a few homeless in the general area, but they aren't disruptive. We stayed in room 705, complete with a city view. It was quiet and lovely. I wish the rooms had a full-size fridge and cooking area, but for downtown, the suites are just as big as a studio apartment. There's space-themed decor throughout the hotel. I found the valet pricing to be a bit steep, and unfortunately, I have reason to believe two pairs of sunglasses were stolen from my vehicle. (I realize they should have been put in my purse immediately after use, but it slipped my mind, and out of habit, I put them in the console.) Regardless, it's frustrating. It also took 10-15 minutes for valet to pull our car around, so that's something to keep in mind. The evening reception was nice, especially with the two drinks/person/night. We had chips and queso, though they had a few other offerings. Make sure you get the card at the front desk. The front desk staff will also try to sell you on destinations for a cheap rate. I'm not sure when this became a thing, but instead of telling us about the evening reception and breakfast, they tried selling us on a stay in Chicago. I really just wanted to go to our room since I did everything on the app. We also found the breakfast to be worth every penny to stay in this hotel. I can't have gluten, and there isn't any GF bread. I had eggs, potatoes, grits, and coffee. There were cereal, fruit, yogurt, and waffle-making options as well. I appreciated the coffee bar having various syrups. The hotel was extremely accessible for those with disabilities/handicaps. We saw several people in wheelchairs or with assistance. Hearsay on the Green is inside the hotel, and the food is priced well for what you get (and it's excellent). If you DoorDash, the Dasher has to leave your food/items at the front desk. They are not permitted to go up to guest rooms. The rooftop pool and hot tub offer views of the city and Toyota Center (excellent people watching). Overall, I'd stay again (but I'd ensure I brought my cheap sunglasses and not my Maui Jims).

The service was subpar because when we walked into hotel and were walking towards front desk…read moreneither of the two front desk workers who were talking said one peep to us. When I walked up to the desks I said hello to the lady and she preceded to check us in as if we were doing her a favor. She was not friendly at all. I went to the front desk the following day to ask her a question and she still had the same attitude. She looked miserable and didn't appear to enjoy her job. That left such a bad impression that I will not return to this hotel.

Not sure why this hotel had such bad reviews, I am going to be as honest as possible and express my…read moregratitude to Club Quarters Hotel. I was here for the weekend and my experience was amazing. I was able to do self check-in at the hotel without a problem. No issues at all. I had requested a room away from the elevator (I'm sensitive to noise) and they were able to accommodate my request. The room was simple but spectacular. Very modern inside. The bed was extremely comfortable and the space was perfect. The bathroom was very clean and the bath products were superb. No fridge, no microwave. Chargers for electronics were plentiful! I definitely enjoyed the free water bottles in the hall way, the ice machine in the basement, the vending machines, the free coffee machine in the lobby and the attentive staff. The lobby is really beautiful, lots of space for working and relaxing. I look forward to coming back to enjoy another experience here.

My check in was super weird, the front desk lady was dismissive and unpleasant. In my room, There's…read morea piece of un-chewed gum on the floor next to the bed, which was so confusing as it was questionable that someone did clean the room thoroughly before it was available for the next guest. I liked the coffee machine in the lobby, but the sparkling water dispenser was empty the whole time I stayed there. I cut my stay short and was communicating with the hotel via text messages. I checked out at 4:25 PM, and from the correspondence, I believed that I wouldn't be charged for an extra night. But later I was informed that I was charged for an entire night and they can't do anything about it. The location of the hotel is convenient for anyone who is trying to stay in downtown Houston, but I'll never repeat the experience of staying there.

The staff was easy to deal with, check in was easy. The only reason I left was due to all of their…read moreproperties being booked. The unit I rented was off w. Dallas and Montrose and let me tell you...location, location, location. We were displaced by the flooding recently and as soon as we walked into the unit, we said....what flood?That should tell you everything you need to know. Photos are identical to what you see when you walk in and the cleanliness is impeccable. You had better book the next available unit if you see a vacancy before I do.

From the owner: Uptown Corporate Housing LLC - Provider of short-term to long-term furnished housing in Houston,…read moreTexas for clients relating to: Extended business travel (Corporate housing/leasing), company relocation, medical care housing, temporary home displacement, relocation housing, vacation rentals, and many more. Uptown Corporate Housing will handle all of the arrangements for your short to long-term housing accommodations here in Houston, Texas. Whether you need a place to stay for 1 day or even up to 12 months or more. ​Whatever the term or need, the service is the same...tailored to fit your unique situation to ensure you to feel right at home. Any of the properties you book with Uptown Corporate Housing will be equipped with premium bedroom, living room, dining room, bathroom, and kitchen furnishings & appliances. Accommodations also include: Comfy Queen or King Beds, Cable or Satellite TV service, Cookware sets, Dinnerware sets, Wifi internet, Toiletries, fresh linens, and more!