Great Customer Service, and communication of what was needed, what they saw. Garrett and the staff…read moreat Modica Brothers in Nederland are the Best! OIL CHANGE, Tire Rotation and Alignment, over all check of the vehicle.

I stopped by with a tire that wouldn't take air. These kind folks diagnosed and repaired a faulty…read morevalve, no charge. This is my first choice, from now on.

I have been buying tires here for 10 years now and never had a problem with this Port Arthur branch…read moreuntil today. Took my car in for a tire replacement because I had a flat tire and had to use my spare tire last night. Now they said they could not put one of them lug nuts in and the manager Kayden said that it was my fault that the crossed threaded lug nut was crossed threaded. He denied to pay for the expenses to replace the stripped lug and lug nuts.

They all work on commission. So everything is hurry up. They want you to buy it and go.read more

John was a great help, will help you with your vehicle and help you find the right tires…read more Planning on getting my next tires from here as well.

Poor work provided. Appointments at 4 or after not recommended. Will try to talk you out of…read morescheduling your appointment at that time. Will not provide service at their best just to rush and close. Got an alignment and saw how the worker was checking a tire while checking out. Drove to the parking lot across the street after rcvn services to see what the working may have been spraying over, found a nail in the tire the worker was spraying over/chkn. Assuming because they were ready to close he did not find it important to mention the sight of the nail. Went back the following week to get the nail removed and have another alignment done. In btwn time I lost absolutely no air from the tire per psi. After rcvn the tire repair my tire began to loose air the same day per psi. Returned the following day to have the tire checked and instead of fixing the poor repair they claimed there was a new puncture. Without trying to explain the type of puncture/show it, they insisted I should get a new tire and that they could not repair it. I cannot wait to clear and close my account with Firestone.

Great customer service. Very helpful. Reasonable price. Change my tires. Time wait was very…read morereasonable.

really came through. we had left the vehicle and came back to it fully repaired . thank you so much.read more

Never showed up just wasted my time .. And later on tried to scam me out of money throught the…read morephone .. I would rate 0 stars if I could It was such a dissapointment. Not to mention they are rude over the phone & through text message. The guy would rather " sleep " then help out a paying " client like me" ..

Buyer beware, I called for a price on tires. Same brand that my vehicle had. They gave me a good…read moreprice so I dropped off my vehicle. When it was done they had a total deferent price. a lot higher. They said they originally quoted the price of another brand tire and not the ones I told them to put on my vehicle. Not true. I told them to take the tires off. After 30 minute they came down to a reasonable price claiming in was better than any other place but in reality it was only five dollars less. I wouldn't trust this place and will never go back. Shady!

Pros. Appointment time 8:30 for tire install. Took me in on time. About 1 he wait…read more Cons. Very dirty shop Do not torque lug nuts,impact till really tight, hope i can get them off Beer can in garbage inside store Left stickers on tires Reinstalled spare, not installed correctly, i had to fix. Also sucked spare back up under truck with impact. No free balance for life of tires. Was told weights cost too much. Discount tire from now on!

This place doesn't look like much, but they definitely left this customer satisfied...the employees…read moreget you in and out in a hurry and do a fine job as well...although they didn't have exactly what I needed they set me up with the next best thing...the used tire selection was good and the price left me with a few extra dollars...the only reason for the average rating was the fact I wasn't in need for new tires so I don't know what that selection looks like.

I was 100% satisfied. I brought in 4 new tires I had purchased on line. 235/55-17 Nitto Motivos. I…read morewas helped right away. I'm a person who takes excellent care of their vehicles and is extremely particular with how others treat my cars and their detail orientation. First thing the guy said is, "I see your wheels are nicely painted, I'll be extra careful" Had the 4 new tires put on, Juan balanced them and didn't do it lazily. Placed the weights in the exact location required while slowly turning tire on the machine to make sure the weights were in the correct place. Would definitely go back there again. New stems too. Bring cash.

I bought a warrantied battery from them, and when it started going out I took it in today. They…read moretried to tell me it wasn't the battery and they needed to do an alternator test for $80. So after refusing because my husband works on cars and told me it was definitely not the alternator; we took it to Oreilly's where the test showed it was indeed the battery and they replaced it. Now it runs great. Moral of the story is they will not honor a warranty; do not deal with these people they will also lie to you and take your money.

Didn't wanna replace my wife's battery said it wasn't the battery. I'm a mechanic so I could tell…read moreit was the battery and that they just didn't want to honor the warranty. Would rather have the neighborhood mechanic diagnose my vehicle, then these people