The difference between this UPS Store just off I-40 exit 276 in Durham and the other UPS store…read moreclose to me, Meadowmont in Chapel Hill, are the hours. This location opens and closes one hour later than the Meadowmont location: 9:00am-7:30pm, Monday-Friday and 10:00am-5:00pm, Saturday. Both locations are closed on Sunday. If I need to go to the UPS Store after the Meadowmont location has closed for the day, I will come to this one. (The Fordham Blvd location in Chapel Hill has the same hours as Meadowmont.) I came here and dropped off a bag of used Nespresso pods to be recycled. The bag had a prepaid shipping label on it. The UPS Store employee gave me a drop-off package receipt (standard). During my visit around 4:30pm on a Saturday, the store was busy with a socially-distant line outside and everyone mask-compliant. There were two employees and only two to four customers inside the store at a time. The employees were polite. They worked fast and efficiently. This is UPS Store #5399. It's sandwiched between four businesses. The parking lot in front can get congested. I suggest parking around the corner on the other side of Mattress Firm. It's much easier to pull in and out there.

I needed to ship back a package to Amazon. They charge three dollars to print a one page document…read morewith the label to go back to Amazon. And you cannot use cash which is ridiculous. The entire process was a fiasco and to say I was very disappointed is an understatement I will not return to the store. I was unable to ship the box. I

Spee Dee Que was my go-to while planning our COVID wedding. They understood our needs and did a…read morephenomenal job printing the menus, wedding invitations(detail and rsvp cards) and sitting charts. My orders were ready immediately and up to the specifications. I will trust them with and and every print job I have. I highly recommend this establishment as they are extremely professional, timely, and highly skilled. Thank you spee dee que for helping to execute our vision.

They were very responsive, easy to work with, and provided high quality at an affordable price. I…read morehighly recommend.

Repeat customer here. I've used A Better Image a few times to print digital art commissions so I…read morecould frame them and have always gotten excellent advice as to what size to print, best format for framing, etc. I came back this time to ask for printing an art piece as a postcard for inserting into my holiday cards this year. They were wonderful to work with from start to finish, going over options, letting me know clear price estimates, going back and forth in email to make sure any errors were corrected, and I was able to pick up my cards in two days! I strongly recommend them for excellent service, high quality, and more than competitive pricing.

Great service, friendly employees and they were willing to reprint my order after a…read moremiscommunication about the set up of the file with no questions asked. I'll be back! I recommend them to everyone. I shopped around before using them and while their price wasn't necessarily the lowest I received, their level of competence was worth the price. I felt like if I spent 70% somewhere else I might have ended up with a product that would have to be redone here anyway.

Stopped by the post office today in RTP to mail a package on the first day of the deadline week to…read moremail xmas packages. It was completely mobbed so looked up the nearest packaging store and landed here. This place is jam packed with all kinds of things for sale, a wall of PO boxes, and behind the counter were mounds of packages to be picked up by UPS and the USPS. The lady who greeted me was super friendly and took care of me right away. What a relief compared to my visit to the post office! I don't know if there's an upcharge to send through this place, but I imagine so. Nonetheless, it was worth it not to have to stand in a huge line at the RTP PO! My package is on it's way to my friend with plenty of time to spare.

Jason and Pete were so great helping me package my large box of group donated knitted items. They…read morehelped me choose box size and could trim down excess space to save box size cost. Who knew? I truly appreciate the service at Packaging Express Woodcroft. Everyone there is always so patient and helpful! Many thanks!

I had a terrible experience with this company and with their customer service staff…read more I am a graduate student and ordered 500 business cards in November. They arrived in January. I expected some time between ordering and delivery but two months is kind of pushing it to the extreme. But that is not my major issue. When the cards arrive they had what I approved in the proof AND the words "Title 2" and "Title 3" printed underneath my name. I opened the box to see if this was a misprint on the displayed card, however it was on all 500 cards. I called the customer service line and a woman named Donna told me the electronic error that occured (the system timed out and it added the text back that I deleted) but offered no sort of solution on how to fix the misprinted cards. Her advice was basically, put in the order again. I asked if I could be charged again and she said, "yes!" My response was, "why would I use this service again when you messed up the job the first time?" She did not respond. If this error happens enough for you to be able to tell me how it happened I feel as if the website should be tweaked or add a final proof step at the end after you enter your card information. Donna said that the proof is saved as a PDF and goes to print without any sort of quality assurance. My school recommended this service to me and my Fellowship students so I asked if they had any input on how to deal with the misprinted cards. They had previously worked with the company so I thought it would be good to ask them to call on my behalf. They called and a man named Joe was extremely rude. He attempted to insult my intelligence by blaming user error and was yelling at the end of the call. This service needs to re-train their customer service staff (or just hirer nicer people), revisit their quality assurance process and think about how small things become big things.

Consistently great quality, competitive pricing, excellent customer support. I have been using…read moreUniversal to print catalogs for our small business for about 4 years now. What does that mean? It means I am amateurish at best at layout/design, but Joe in customer service, as well as the art department, do a great job at having my back and pointing out anything that needs attention. Quality is exceptional. There's always a few people out on the loading dock lending a hand. Absolutely love working with this company, I definitely recommend!

November 2nd, 2025 3;45 pm. I went in for assistance printing a shipping label from and email…read more "Alex" who I ask to assist me with the task and began by telling me how easy it was for me to do. He appeared to be aggravated that I would even ask for assistance with such a mundain task. "Alex" did end up helping and we did have a bit of back and fourth banter (I told home to "stop being rude"), which he denied, but I did end up getting my copy. Just bad customer service from Alex on this day, at this time, for this customer.

Not for large or numerous Fedex boxes. I brought in a Wayfair return of 13 boxes, to ship via…read moreFedex, and they were not equipped to deal with it. They could not scan return QR codes, so I paid to print the labels on their printer. They then instructed me to tape the labels on the boxes, then to move them myself to their Fedex cart behind the counter. When I asked for a ship receipt, the response was "for all of them? it's going to take a while."

This place is a horrible example of false advertising... IT'S AT STREET LEVEL. IT'S NOT…read moreUNDERGROUND. SO WHY IS IT CALLED UNDERGROUND PRINTING. AM I RIGHT. Making custom-made T-shirts, they also have a whole bunch of great Chapel Hill T-shirts and UNCCH t-shirts and whatnot. Perfect for the very walkable tiny downtown of this infamous legendary and iconic Collegetown. I would say this is the iconic T-shirt shop in one of the iconic Southern College towns but there are other t-shirt shops which you can check out too.

Ordered shirts for our band and everything went so smoothly. Communication was fast and clear…read more Response to any questions or concerns were addressed promptly. Good value for your money. I will definitely continue to use their services for all future orders.

very good. pretty. cheap. beautiful selection. great store amazing amazing amazing uwuwiskskeeikeread more

Excellent customer service! Friendly and knowledgeable sales associate. Very large selection of…read moregift items and wrapping paper, cards, gift bags, etc.