I had a new stereo installed in my car by someone I knew. The unit was designed specifically for my…read morevehicle and included Bluetooth, GPS, and a backup camera. Unfortunately, after the installation, I discovered that most of it wasn't working correctly. The backup camera wasn't connected at all, and when I reached out for help, the installer stopped responding. At that point, I was out the money I had paid--including a tip--and had to find someone else to fix it before moving across the country. One of the main reasons I purchased this system was for safety during my cross-country drive. Since the Bluetooth phone connection wasn't working, I was forced to hold my phone against my chest under my seatbelt while driving--not safe and certainly not legal. To make matters worse, several installers refused to even look at my Android-based unit. They told me those systems are usually installed incorrectly and rarely work properly. Thankfully, they were wrong. I took my car to Custom Car Concepts, and from the moment I arrived, the experience was completely different. Mike got me in right away, properly installed the backup camera, and made sure everything else was working exactly as it should. Did I have to pay to have it fixed? Of course. But the price was more than reasonable, and the work was completed quickly and professionally. To say I was impressed--and relieved--would be an understatement. This is absolutely the place to go if you need car audio or electronics work done correctly. I can't thank Mike and the team enough for helping me out when I really needed it.

Custom Car Concepts installed dash cam for me and the installation was done so professionally,…read moreeveryone thinks it was factory installed! These guys are the Best in my opinion. Don't hesitate to call them. They are reasonably priced, very friendly, and work with their clients to be sure everything is perfect.

i've been with Andy for over 20 years now!! He's Lifted my vehicles made repairs when I hit…read moreshit.... i'm a woman. Lifted my 2019 2500 Duramax. he's worked on my 2023 3500. Takes care of my parents Mercedes. I go to him for advice and always points me in the right direction . he is completely reasonable, if not lower than other shops.

Made an appointment with the owner to get some work done on my boat on a Friday. I called his shop…read moreto confirm the appointment before I came in. When I arrived I was told the owner left with no explanation as to why he just bailed on me. I filled out a form detailing what I wanted done and never heard back from anyone. If this is how they do business, treating new customers like this I would hate to see what happens to jobs he does do and their is an issue. Do yourself a favor and stay away from this clownshow.

Installed a retrofit android auto and apple carplay in 2014 E350. Quite a challenge to do, keeping…read moreand testing the original controls and oem screen, command button, steering wheel controls and oem backup camera. Great attention to detail, communication and worth every penny. Will recommend to anyone for honest advice and going above and beyond to accommodate my schedule.

Jevon did such a great job hooking up a system that came with the car that we recently purchased…read more Original install was not the best work from prior owners but Javon skillfully and meticulously fixed the prior work done, communicated throughout, got the system working beautifully and truly exceeded all expectations. Would absolutely recommend to anyone with audio needs. Thank you so much!

Your parents should have had that third nut of yours removed at birth. Now you'e paying the price…read morefor sporting a dangling trio. Yes, you're a true mistake of nature, producing testosterone in levels that should have landed you behind bars years ago. But thankfully there are positive ways to channel all those hormones, and Definitive Audio is one of them. Steve, the owner, can and will build that dream stereo you've always wanted - satisfying even the craziest of testosterone-fueled requests. Now, when you bump all 8,000 watts on your Boston amp subs - in the school zone - as your Jeep's windshield is vibrating so badly it blurs your vision, causing you to run into a jaywalking student, you simply pull down your pants and show the police your troublemaking trio hoping for a little understanding. The good news? The kid survived. But don't be hard on yourself. It wasn't entirely your fault. Your parents, Steve, and that little effin smurf from AC/ DC: Angus Young, all had a hand in this. Note: Highway to Hell cranking on 8,000 watts in a Jeep Wrangler will vibrate your sphincter right off its hinges! Perfect if you're dating a deaf chick. Way to go Steve!

Steve is a master at everything he does. High quality work at fair prices. Most of all he stands…read more100 % behind his work. Highly recommend him for all your stereo, interior fabrication, and alarm work. A True professional.

This company installed an aftermarket radio into my vehicle. Their receipt features a qualify…read morecontrol section, where the installer initialed that the hazard lights were working after the new radio was installed. I called Streetfighter Motorsports an hour later to tell them the hazard lights were not working, they told me to bring the vehicle back. They said they looked again and all the wiring was correct, but alas the hazard lights do not work. They now say it is a faulty radio that they installed. I won't be going back.

I needed a wire run for my Cadillac, was quoted 280$ from the shop up the road from them. I…read morealready had the parts, just needed some help drilling and running the wire. Called several mobile installers, offered to bring the truck to them. Nobody wanted to help.. Streetfighter was glad to do the job.. Charged me 37.50$, that was 15% of the other quote.. Can't say enough good things about this place.. Thank You..

One of the best experience I've had at a car stereo shop. I was in the area & had an issue with an…read moreamp I installed but they were more then happy to help me even though they had nothing to do with the original install. They are extremely knowledgeable & very friendly not to mention they have some stuff that will knock your socks off, literally! I will definitely be back with my next car.

I made a appointment to have a custom box, four door speakers, tweeters with a amp and I didn't get…read morethat. The day of my appointment I came in and was excited because this is my first time putting music in my own whip. I was told that I could pick it up at the end of the day. When I came back to pick up I was told I had to bring it back in two weeks to do the door speakers, tweeters and amp! Went home with a box that had just been stuck in my trunk and slides around. Couldn't wait 2 weeks so I hit them back and they had me bring it back to finish however now the tweeters are in the wrong place and I still didn't get a amp to push my door speakers. Called back to fix the tweeters and be done and they told me they would call back but nothing. I would not recommend if you don't have time to play they game!

I've been shopping around for month for an affordable place to do a simple amp install and then I…read morefound these guys, they are the best, quick, affordable, professional. Highly recommended

Just not a good experience. I do not know much (really not anything at all) about car stereo…read moresystems. I came in explaining I need help in what to do with a classic car I just purchased in which I had professionally installed all new gauges and even an entirely new dashboard. It was a fresh start as I had a brand new opening in a brand new dash for just begging for a brand new radio to be installed. The same for all the speakers which I had all removed so there were open places, again, just waiting for new ones to be installed. Again, I came in at ground zero wanting a fresh start asking for advice on what I need, a recommendation for all new components that meets my listening needs and a quote. I got only the quote. The pricing was extremely high and I had no understanding of why each component was recommended, therefore what value it had. Nothing was written out and I could only keep up with and remember half of what was spinning through my brain. I am sure the employees are very good at what they do, but unless you already know all the nomenclature, slang and have extensive knowledge of stereo systems, you will probably leave saying "let me think about it" and never return . . . as I did. What a shame as I do truly believe this company has the knowledge and experience.

I'm an avid Yelp'er because I love Yelp.  It's convenient.  It's easy.  Let's face it, we're all…read moreadults.  You're busy.  I'm busy.  You work.  I work.  I don't have the luxury of stepping away from my desk during the day to pick up the phone and call a bunch of local businesses.  It's a lot easier for me to send off a message on Yelp or an e-mail and correspond casually throughout the day.  The el cheapo Chinese HID kit installed on my truck a few years ago stopped working a couple of weeks ago.  Ballasts went bad.  Bulbs burned out.  And with the days getting shorter here in Arizona, I was officially under pressure to find a local business to help me out with my problem.   I found Soundwerks on Bell on Yelp and sent them a message to which John replied immediately.  It was obvious after chatting with him that if there's one thing he knows, it's vehicle electronics and his business specializes in everything from tint to custom car audio to vehicle lighting.  John replied to me when I was work which made it easy to do business with him.  Not only did he assure me he could assist me, but he made things easy.  I explained the situation and John advised he'd like to see my truck in person and assess the problem.  Soundwerks on Bell is conveniently located in Phoenix right off the 51 on Bell.  I live in the West Valley (and work even further west) but his business is very easy to get to and his hours make it easy to do business with him!  I drove to his shop earlier this week so he could see my truck and the lighting problem I was experiencing.  I explained what was going on, but really didn't need to.  John's vast experience and familiarity with aftermarket LED and HID lighting means he knew precisely what was happening and isolated the situation in a matter of minutes.  He contacted me the following day via Yelp and explained the options and costs in order to get me back on the road in the dark! I am of the "buy nice, don't buy twice" philosophy and since I already bought cheap once... I was not going to make that error again.  John ordered a 12,000 lumen aftermarket LED headlight kit for my vehicle.  It was ordered on Wednesday and available for installation today (Saturday).  The kit came with a full lifetime warranty which was nice to see.  The aftermarket headlight market is completely saturated with crap out of China.  The parts are cheap, the warranties are non-existent and the bulbs are a useless blue/purple color temperature which is useless at night, anyway.  The LED kit that John obtained for me is of the highest quality, runs cooler than HID's and comes with the warranty to back it up.  I dropped off my truck to John this afternoon at 12 p.m. noon and it was ready to go by 2 p.m.!   I would HIGHLY RECOMMEND Soundwerks on Bell for all of your vehicle electronic needs!  John was simply awesome to work with on my project.  His constant effective communication made it easy to get my truck fixed up and ready for nighttime driving again.  His customer service is beyond amazing and he kept me in the loop the entire time.  He's open on Saturdays, as well which make it even better for those of us who work the standard 8a - 5p Monday thru Friday.  I cannot say enough good things about the experience I had and will most definitely be back to see John at Soundwerks on Bell!  Subs, amps, capacitors, lighting, car stereos, tint... John's expertise and knowledge means your vehicle will be in the best of hands!  HIGHLY RECOMMENDED!!   Thanks again for everything, John!

Guy is a genius! After audio express quoted me $900 I decided to get a second opinion. Guy fixed…read moremy keyless entry, Driver seat motion mechanism and disabled my six cd disc changer that was making a bunch of noise and I don't use anyway. He was so nice and only charged me $40. What an amazing Guy!

Had them install a GMRS radio & antennae and multiple lights and switches on my vintage FJ80 Land…read moreCruiser. Great work and outstanding customer service! Will definitely return.

Interaction: Guys &…read moregals, he's the real deal. This business knows how to do customer service. It's been nothing but good interactions with them and I've loved every minute of it. Price: You do get good prices for the quality of material that you get. It is a little bit on the heavier side but again you get what you paid for and I would be back in a heartbeat. Facility: Well kept clean, they also have a conference room for you to use while you wait or a seating area with the TV. Jeff Wescott Himself: He's exactly who he is on YouTube and he is a great man. The fact that he took a few minutes out of his day to chat with me really goes a long way and I really appreciate that. Thank you, Jeff. Value: Like most shops this is a specialty shop so you will pay for a premium but again you're getting quality and I cannot stress enough again. The customer service is above the rest compared to most shops. You will not be disappointed. PS special shout out to Carlo as he was amazing.