Right in the middle of Cincinnati, my son landed here for emergency surgery. We have no complaints…read moreon his treatment here...and that's saying something. Also nice that visitor parking is free. They have my deepest gratitude.

Zero people to speak to about it on the weekend. The department you call just hangs up on you over…read more11 times. Guess services isn't open. Zero management able to talk and if you complain I'm just these is like every other fast food restaurant where they will just spit in your food. Common Cincinnati behavior all around. Absolute garbage food for the patients. The doctors and staff eat well but when it comes to food delivered to patients it's absolute garbage. Spoil warm milk and burnt pizza and good luck having a warm or toasted bagel they just give it to you straight from the bag.

l0/l0 It's never good to be in the hospital. This was not a bad place to stay. Professional staff…read moreand care is l00%. - Kennedy Gbenedio

Unfortunately, I have experienced a systemic breakdown in patient care, hygiene, and clinical…read morecompetence across multiple UC Health departments. To provide full transparency, here are the specific issues that have forced me to make this change: Ophthalmology & Vision Care * Hygiene and Professionalism (Clifton): The technician performing my eye exam had such poor personal hygiene that I nearly walked out of the office. * Disregarded Patient History: I explicitly warned the eye doctor about my severe sensitivity to dilation drops (past reactions caused 24-hour dilation and 3 days of severe sclera redness). He used full-strength drops anyway, leaving my eyes painful and sore for 3 days. * Informed Consent Violations (Dr. Hutchins): Without asking my permission, Dr. Hutchins brought in multiple students to view my retinal hole. After he and an intern examined me, the intense bright light triggered a severe headache. When he ordered another student to "get in there, you need to see this," I had to firmly advocate for myself and refuse. * CEI Blue Ash: I switched to the Blue Ash location specifically to avoid the environmental issues at Clifton, but the clinic still fell short. The doctor smelled as if she had not bathed or cleaned her scrubs. Orthopedics & Neurology * Unprepared Intake (Dr. Donaworth, West Chester): Dr. Donaworth failed to review my medical history or evaluate X-rays of both knees. Consequently, he completely missed that my Osgood-Schlatter was knocked off in a 2019 accident. When he casually suggested physical therapy, I informed him I already ride a stationary bike for 30 minutes every morning; his dismissive response showed a complete lack of preparation for a new patient. * Inadequate Testing (Dr. Ross): Dr. Ross was deeply disappointing. He performed a nerve conduction test using only external stimulation and failed to find my ulnar nerve issue. Despite me reporting a total loss of strength in my left hand and an inability to open jars, he never checked for De Quervain's tenosynovitis. (By contrast, Dr. Shaftel immediately recognized the issue, identified a knot at the base of my thumb, ordered an X-ray, and began successful treatment). * Positive Note (Dr. Grawe): Dr. Grawe provided my only positive experience outside of your office, and the physical therapy team at Varsity Village was exceptional. This is how health care should be from all doctors. Cardiology & Diagnostics (Dr. Naz's Referrals) * Sleep Study: After waiting 6 months to get a sleep study done through UC Health, they called a week before and canceled the test. They wanted to reschedule the test for 3 months from the original appointment. Thankfully my doctor recommended going to Sleep Management run by Dr. Corser who is part of the Christ Hospital network. The office appointments and the study were completed in two weeks. * Faulty Equipment & Skin Damage: Dr. Naz ordered a heart monitor and assured me hypo-allergenic pads would prevent past skin reactions. Instead, I developed severe, oozing, raised rashes that poked through the gel membrane. The severe, needle-like pain forced me to stop the test. Additionally, the device was faulty, draining from 97% to 21% battery in just 8 hours. * Scheduling Failures: I was told the earliest heart MRI appointment at Clifton was December 23, 2026, completely missing Dr. Naz's 3-month medical window. Only after I called to cancel--noting I secured an August 22nd appointment at The Christ Hospital--did a UC Health opening suddenly appear for August 28th. (Christ Hospital has since proactively moved me up to August 18th). * Unsanitary Facilities (Clifton Stress Test): The stress test technician noticed my severe chest sores from the monitor, then proceeded to sand and alcohol the open sores off to attach new electrodes. When I used the restroom, I found feces on the toilet and urine coating the floor under the bowl. * Unclean Clinical Environment: Upon entering the scanning room, the technician, Clovis, explicitly warned me: "I would not recommend setting your bag on the floor, it's not clean." Receiving a medical test in an environment the staff openly admits is dirty is deeply alarming. * Invalidated Test Results: During the stress test, the technician, Mallory, accidentally hit the stop button while taking my blood pressure, interrupting the procedure and making the validity of the final data highly doubtful. * Dismissed Neurological Symptoms: The pharmacological injection induced a severe headache. When I expressed concern due to my grandfather's history of stroke, I was told not to worry unless my blood pressure topped 220. Later, when I told Clovis I could feel my heartbeat and saw pulsing in my eyes, he ignored the comment and escorted me to the door. * Severe Post-Test Complications: On my drive home on Monday, both of my arms became so weak I questioned if I would make it home safely.

I had a hip MRI done at Mercy on Navarre. the staff was great would rate a 5. The readout however a…read moreZERO. I had to call my dr after a week and he asked for it to be expedited well within 20 min I had it and I had been walking around on a broken hip The whole time. What were they doing sitting on the readout since they were able to get it when dr asked. Again readout rated 0 Zero staff 5

My daughter is being seen right now at Mercy Health Rookwood Pavillion Emergency Care on Edwards…read moreRoad. Fianna Is an angel in scrubs! She made my daughter feel seen and heard and loved from the minute we walked in the door. It would be wonderful if she could be cloned to work at every hospital. Trent is such an excellent nurse. He not only listens to my daughter with clear focus, he also offered some excellent advice.

We've always had great experiences with birth and postpartum at Good Sam through the midwives. The…read morebrownies are also AMAZING and I highly recommend getting one for every meal if you are delivering here (and the chocolate cake). I get excited for the hospital food when here haha.

Good Sam hospital staff in the Emergency department are rude especially that male intake nurse on…read morestaff at 2am Tuesday morning. The staff does more socializing than attending to patients. I once thought this to be a great place for care but in recent years they have gone down hill. I find them to be un professional and lack bedside decorum. The emergency waiting room is nasty and never clean. Not only are they un professional they play favorites. Especially if you are a certain hue. Goodsam you emergency room suck and whom ever is in charge needs to reconsider how that place is run because it is poorly managed.

I was in this hospital for several days because of a severe kidney infection, and overall my care…read morewas excellent. I had gone to my normal doctor's office and a doctor there recommended I go to the hospital to get an ultrasound to see if I had kidney stones. The ER wait was very very long, but I was told almost immediately that a severe emergency was going on next door to me so I have no complaints about that, it was out of their control. Everyone I interacted with was incredibly sweet and patient... except for the two women that gave me my CAT scan. When I first came in one of them wouldn't stop asking me why I hadn't gotten a pregnancy test yet (I never turned one down, the other nurses I spoke to had just agreed with me it was unnecessary) and kept telling me there was no way I could know for a fact I wasn't pregnant if I was sexually active. She kept saying she wasn't going to do the CAT scan until she knew I wasn't pregnant and wouldn't let up until I finally told her I was in a lesbian relationship, to which both of them got noticeably uncomfortable and annoyed. After I got my CAT scan the one that was talking to me saw I had an IUD and demanded to know why I had it. When I said "it's birth control?" she looked at me like I had tricked her, I corrected "it's for maintaining my periods" and she ROLLED HER EYES AT ME. All of this was happening while I had a SEVERE KIDNEY INFECTION and was in some of the worst pain I've experienced in my life. A healthcare professional of all people should know that birth control isn't just for preventing pregnancy. I cannot stress enough that every other person I interacted with was a delight and made me feel cared for, but the unprofessionalism and quite frankly *homophobia* I was treated with by those two women was inexcusable. I didn't get their names, sadly. However! I did get the names of all my nurses throughout my stay -- Abigail, Antonia, and Tamala in unit C2 as well as Leslie, Kim, Tiffany, and Diane in unit C5 were all absolute angels to me and they all deserve raises. Those seven women are the only reason this isn't a one-star review.

We live in America ! Why in the world would you give my…read moresick wife a medicine that has directions on how to take with milliliters on it? It is a liquid medicine, IE... "take one teaspoon or one tablespoon! this is actually the dumbest sh$t I've ever seen . You could make someone even more sick than they already are.

I've always loved try health been very happy with them. Most of my doctors are from TriHealth is…read morevery close and convenient the hours are always great

I had a recent visit to the emergency room for right side pain. Being there alone made it more…read morescary. I waited in the lobby for four hours. The front desk, the lady who took information and the person who did the IV were all very kind and helpful. I won't fault the ER with the fact that there was a family not parenting their child allowing her to run all over the place, rolling on the dirty floor and jumping on the furniture but the wait was horrid. I was finally taken back and hooked up to monitors and tested. The dr was very kind and apologetic for the wait. After my scan I had to use the bathroom and had to call three times basically begging for help. I was tethered so needed a nurse. I thought I was going to pee the bed. I was discharged and told I could leave with my paperwork dropped on the bed. I got to the hallway and followed the exit signs only to end up in the lobby that was closed. I was in pain, medicated and exhausted so decided to move the gate and exit through the closed lobby. Of course a policeman saw me and was upset that I used a closed part of the hospital. I have used this ER before and it seems that it is normal practice to just release people without making sure they can find their way out. I realize there are exit signs but they don't help when parts of the hospital are closed. How about the nurse getting patients to the exit? After being there for nine hours, in pain, medicated and exhausted a little help would have been appreciated

I got very bad experience here last night Christian Garson…read moreis a piece of shit of PCA He was very rude, making fun and laughing at my 3 and half boy most of the whole time while he working on him. How come you work at the public as the hospital and acting like you're jerk like this!!!

I've had to take my 12 year old to the er a few times and both of my daughters see Dr Alexis (teen…read morehealth dr) Everyone has always been very sweet and knowledgeable. I wont take my kids anywhere else .

I have gone to B North for ER needs. My last visit with right side pain resulted in a nine hour…read morewait, rude staff and the fact they filled me full of morphine and sent me home without a second thought even though I was there alone. I went to Jewish Saturday because of severe shoulder pain. From the front desk to discharge everyone was kind and helpful. I was checked on often and never had to wait for anything. I am so very grateful for the care I received. I was home in just a couple hours. Thank you Jewish Hospital staff

I ended up in Jewish after an emergency event. The staff was top notch! They were kind,…read morecompassionate and respectful to my needs and wishes. The facilities were clean and the technology is state of the art. I can't recommend them enough.

1st time here for a bronchoscopy, the staff are very nice, the service is effective and efficient…read more Didn't wait too long for my appointment even i arrived a little early. I was cold after the iv injection, the nurse give me additional 3 warm blanket. Fell asleep in the operating room quickly, when i woke up, the procedure has been done and seems everything is fine. Glad to be alive. 3 days later, doctor called me on Sunday telling me he will prescribe me the medication with the new test result. I'm impressed that the doctor actually called patient on his Sunday! Good service!

The rehab care on the 5th floor was very good, but during dialysis, something went seriously wrong…read more My dad was so distressed by the experience that he chose to stop all dialysis and passed away nine days later. Families should remain vigilant if their loved one is in this hospital. A nurse's note confirms that an incident occurred. I intended to review his MyChart for more details, but access was closed immediately after his passing.