Pricey compared to box stores, but it's Important to support small nurseries or you end up with the…read moresame boring plants everywhere! Imagine how bland that is for bees, butterflies and ... deer. Hehe gotta remember to check for that deer resistant symbol.... And besides, if you focus on perennials, a $4 sedum will bring you more lasting joy than one triple grande. I think it's worth it. This is a nursery for weekend gardeners (and not a chic boutique - not that there's anything wrong with those). Bonus: they have the coolest selection of bird feeders I've seen in a long time! Right now, JIT for Mama's Day, they have hanging cedar baskets full of flowers - droooooooool.

I've been going here for a couple years now and unfortunately, I agree with recent reviews that the…read morecustomer service has slipped. It's really hit or miss when I go these days. Aside from the service (more on that below), I find they usually have a decent stock of a variety of plants and they're usually pretty healthy, if a bit pricey compared to big box retailers. I do still prefer to shop here because it feels better than spending at a big box store but it also didn't take much research to discover Pacific Topsoils is owned by GRO-Well Brands, which is itself a conglomerate and by no means a local or small business, which I've seen some reviews assume. Service wise, it all depends on who you talk to and what mood they're in. Recently, I called to check on a product and the young man who answered brusquely said they didn't have it, so I caved and ordered it from Amazon. Then, I went to pick up some plants and discovered they had what I'd called about. I told the older gentleman who was ringing me up about the exchange and he somewhat rudely just said, "well, we always have that in stock," like I should've known, not the other employee who should've known. On the other hand, he did put out a call for someone to help me with the several bags of soil I ordered and a friendly young gal answered. She had clearly been working hard all morning but she wa so helpful and asked if there was anything else she could help me with before she left to assist another customer she noticed. If all the employees had her friendliness and pep, this place would get 5 stars, easy.

I spoke with Long on the phone about the right potting mix for my struggling Monstera Thai…read moreConstellation that I'd bought from a big box store, and he immediately offered for me to bring it in so he could take a look. He diagnosed the issue right away and helped me repot it, all while explaining what went wrong and how to care for it going forward. He was very knowledgeable. Such a great experience overall and I feel more hopeful about the longevity of my plant! The shop itself had a beautiful selection of plants and unique pots at great prices. I'll definitely be back!

Very great. Service ambience was so great. I like the chai and smoothies . Service was greatread more

Great for koi, pond and aqua garden supply and advice. Great selections…read moreGreat Great Great

Wow! This is a cool place! Here's what I love: First of…read moreall, the place is so cool! They have so many great things for decorating around the yard and pond, and most of it I have not seen anywhere else. Their koi are lovely, and what a selection! We have had our koi pond for over ten years, and have always heard great things about this place, but never got around to going there until last month. So happy we went! Love their selection of pond plants! I couldn't resist when we went there and have been thrilled with how well all of the plants have done since bringing them home! Most of all, they are knowledgeable and helpful! We had a leak in our pond and about a thousand questions. They know their stuff! No hard sell, no judging you on how you installed this or that, just great advice and helpful information. Yep, I am definitely a fan!

Visited to pick up some equipment to help with a new house. Staff was very friendly and helpful, I…read morewould recommend this location.

I always find what I need here. Large and easy to navigate parking lot. Some staff are either super…read morefriendly or some are just plain rude. Last visit I had, the self checkout person was being sassy for no reason. I did not ask for help and was taking my time and behind me I hear her loudly tell me "press check out"...." press card" and more. You could tell she hates her job and just wants to treat people like they are stupid or something. It was weird. I just ignored her and never turned around to look at her as not to give her bad attitude any attention. When leaving I saw she had brown hair with a long ponytail over 30. I really don't understand the micromanaging and taunting of customers here. Her behavior was off putting. Maybe avoid her at all costs if you run into this person or hopefully they put her somewhere not around customers as she can't handle it and this is coming from someone who worked customer service for years. Maybe some staff needs re training on customer service and friendliness? I would return when looking for a specific item but because some staff are rude I definitely will avoid the staff.

They saved the day. Bear Creek Florist is my normal go to. They always do such a beautiful job. I…read morewas in the car with my Son and he called another florist by mistake to order a courage for prom. I showed up to pick up the coursage and realized my mistake. Because I had placed the order I then drove to the other shop. Upon arrival the coursage was poor quality (the roses were very small) and it was not the colors I had ordered. I immediatlely called Bear Creek and within an hour the wonderful gals at Bear Creek had make the most beautiful coursage.

I needed some flowers delivered today, and called 2-3 florists at 11:30 and was so happy when Bear…read moreCreek Florist said they could deliver today. I spoke to the owner and she couldnt have been nicer, and said she would personally make the arrangement and make sure it was very special. The recipient sent me a photo tonight and the arrangement included everything I had asked for and it was absolutely beautiful! I'm so pleased with the special care I received, and will definitely use Bear Creek Floral for future deliveries to my friends and family members in Redmond, Bothell and Snohomish. Thank you very much Bear Creek Florist for the outstanding customer service and the gorgeous arrangement!

They delivered a stunning arrangement to my wife (looked exactly like the photo) and the flowers…read moreare still beautiful after a week! I will be using this florist from now on!

The arrangement looked elegant and well made. The flowers stayed fresh for several days and made a…read moregreat impression. The only small downside was the size.

We ordered 4 cu yd of drain rock + gravel. Just about ~2cu yd of drain rock were delivered. When I…read morejust called in to let them know, I was told it's correct by the sales person. Got out my handy dandy yard stick and measured about 5' x 4' x2'. The sales team told me that I need to work it out between the driver and dispatch, putting both me and the driver in a tough position. It's not really a subjective situation here. It's fact. The incorrect amount was delivered but this company doesn't want to fix it.

Failed to deliver mulch! Wasted 4 hour window waiting. Told me it may take up to a week to get the…read morecharge reverse. Go elsewher!