Reached out for a quote on getting Christmas lights installed on our house this year. This company…read moreresponded quickly and I had my quote within 2 days. They also sent a photo to show where the lights would go. Though we decided to wait on an install this year since we just put up a new fence, I would recommend giving them a try as the quote was very fair, liked the illustration and quick response!

Scheduled them and they forgot to show up. Rescheduled them and he tries to up sale me permanent…read morelights then doesn't confirm appointment when I decided against his lights. It took three attempts to get him to confirm that his people would be out on Sunday. It rained Sunday so obviously that made sense not to show up but never reconfirmed come Tuesday. He told me he forgot scheduled me for Wednesday said his morning no one showed up. Told me they'll be there this afternoon. No one showed up never followed up again. Save your time and choose a different company that is reliable and professional.

Lowest price of the three companies I considered. Everything went smoothly; they did the job on…read moretime, all in one day. The gutters and downspouts blend in perfectly. And I haven't had any problems since.

I reached out to Gutter Tex for a gutter installation quote and received an estimate. Before…read morecommitting, I sent follow-up questions about material gauge, installation practices, and insurance documentation -- standard due diligence for any home improvement project. Keith Caballero (VP) responded twice with notably unprofessional emails. He was dismissive of my questions, mocked them as "AI-generated," and suggested my standards were "unrealistic." In the second email, he stated they would not negotiate price or timeline, called me a poor fit, and canceled my proposal in their system -- all without any constructive dialogue. I have no doubt their crew may do solid installation work. But the sales/customer experience is the first impression of how a company will handle problems. If asking questions before signing a contract leads to this kind of response, I'm not confident they'd handle a warranty issue or installation concern any better. I chose to work with a different company. Recommend doing the same if you value being treated like a customer. ============July 2026 - updated after the owner responded====== The business owner is either naivly misinformed or wants to hide facts. They are wrong and I have attached all proof for readers to judge for themselves I left this review hoping the owner would reach out, understand what happened, and use it as constructive feedback. Instead, the response doubled down without verifying the facts. Daniel, with respect -- you were either misguided or too quick to take your team's side without doing your homework. Either way, dismissing a customer's experience without investigation is not customer-first service, and that is a miss. To be fair -- response times were prompt. I just wish the responses had also been courteous and professional. Here is what actually happened: 1. I asked to reduce the scope of work to reduce the price. That is not asking for a discount. Those are two different things. Owner claimes I asked for discount. 2. I asked basic questions any homeowner should ask -- can I see your COI, and will you respond within 15 days if something goes wrong after installation. 3. Instead of answers, the first response mocked me for doing research. The second canceled the proposal for "asking too much." 4. One of my asks was simply: if someone gets injured on my roof during installation, I should not be held liable. That is not unreasonable. That is common sense. Screenshots are attached. I have nothing to hide. I genuinely hope other customers have a smoother experience -- but mine fell short, and I think that is worth knowing before you sign.