Five Star Posted Just a horrible experience. Please look at…read morethe 1 and 2 star reviews. The vast majority of those other experiences align VERY closely with mine. Read those reviews before you decide on Five Star. I wish I had. On to the horror story... I wanted both powered fans (I already owned these) and also ridge vent in case of a power outage. They installed the fans but no ridge vent. They also didn't refund me or my insurance when they hauled off all that unused ridge vent. The fans aren't even installed properly because they're partially covered by plywood and 2x4s. Why would they even install it there? See picture. They pounded the drip edge on so hard that it dented the fascia and left a black spot. They left tire marks in my driveway and nails that I'm still picking up 3 months later. They screwed up my kitchen lights by dropping stuff into my attic and damaging the cans. See picture. On about May 7 (only a couple days after installation), I called to tell Robert about these issues and he said he'd have it fixed. He didn't. On May 17, I texted Robert for a wind mitigation recommendation AND I thought it would jog his memory about the driveway and drip edge. No response. Five Star called demanding payment and I said the job wasn't done. She told me she'd get someone on it. She didn't. Time passed and some snotty rude manager named Justin Ely called demanding payment a week or so later. I said the job wasn't done. He must have contacted Robert for details because a FULL MONTH LATER, Robert finally responded to that May 17 text on June 18. We'll get there soon. After listening to Justinand his condescending nonsense, I wanted to be done with these people and their incompetence, poor communication, awful follow-up, horrendous accounting, greedy attitude, the damage, and simple misunderstandings being blown completely out of proportion. To avoid Justin, I told Robert in the attached text that I was very unhappy and offered to handle everything myself if he'd just take off $1500 from this $30,000 insurance job that was obviously inflated. I have 3 out of pocket quotes that range from $16-$24k. This message was sent at about noon. Robert didn't respond at all. I called the next morning at about 10AM. No answer. 8 or 9 hours later, he had still not responded and I called the office. When Robert finally called back, he informed me that they double charged me for permits and extra decking. So they're demanding payment with snotty Justin and they don't even have their numbers right. Robert said he shared my text and then got Justin in on a 3 way call. I told Justin I was disgusted with all of this and mentioned the $1500 to just be done, give a good review, and I'd pay immediately. He got all upset, accused me of extortion, and threatened to sue me if I withheld payment. Justin told me his only goal is to make money. He asked if I ever give up any of my commissions and laughed when I said it's only happened twice in 25 years, but I will absolutely do right by my client even if it costs me money. Customer satisfaction is so much more important than mine. He then told me he'd also sue me if I told my neighbor about this. My neighbor signed up for a $30K roof on my recommendation. Seems like a good reason to try to make a me happy! On top of that, I'm also a Realtor who gets asked for contractor recommendations VERY routinely. If my roofer hadn't retired, I wouldn't have been calling Five Star. Now, I just remind the other 397 Realtors at my office that they should not be recommending or using Five Star. In the end, I got excuses and a $100 wind mitigation report out of them. They got a bunch of free material for another job. And I had to repair my own drip edge, fascia, lights, fans, and driveway. I'm so glad to be done with Justin's rollercoaster of incompetence and foul language. Until Justin got involved (after the text I posted), it was completely salvageable and polite. He's the problem. Despicable all around.

I am not satisfied with the level of customer service that Scott provides at Fivestar roofing…read more Dishonest and poor communication. I do not recommend Five Star Roofing.

Henry was wonderful and he did all the work himself. The quality of his work was excellent. He was…read morevery neat and clean up was fantastic. He was on the job 10-15 minutes early everyday and worked hard the entire time he was here. He was very friendly to the kids and the dog too. Safety was a huge priority. He is also very good at troubleshooting anything that comes up as the job progresses as we all know every job has more little jobs uncovered along the way. We highly recommend Golden Touch for all your home repairs and remodels.

TOTAL SCAM ARTIST!! This contractor uses a person named "Lucy" (as outlined in Art Valletta's…read morereview) and she is a total scammer. As Art says, you give her your money, and suddenly, all communication stops. I took it upon myself to call the registered owner of Golden Touch Contracting, LLC, (Henry Argjendari), and he informed me that he contracts Lucy to do work for him from time to time, but she isn't on the payroll. That's quite unfortunate for him, because she is using his company's Joist Account to provide customers with their receipts in his company's name for their deposits. I found Lucy's add on Facebook Marketplace, and she was super responsive, well reviewed, and actually came out to my home for the initial deposit, and to take measurements. However, after I gave Lucy a check for $810.00 on 10/25/23, and an additional $120.00 to do some touch up work, she has basically ghosted me. She will have you write out the check and Zelle payment to her wife, "Christina Epperson," and that's the last communication you will receive unless you start chasing her. However, before that time, she was Johnny on the spot with responses. I then began chasing her for the design implements on my Murphy Bed, and to make an appointment to do my touch up work. That's when the responses to texts waned, excuses started, as well as a no show. After giving her a chance to make this right for the first 2 weeks in November, and after no attempt at communication was made by her, once I returned from vacation on 11/18/23, I demanded a refund. Now, here we are on 12/21/23, and I am still out of my $930.00. I now realize that this is all part of the scam, so she can go on to the next unsuspecting victim. I have contacted and filed a complaint with the Pinellas County Construction Licensing Board, and I will also be filing a civil suit against Golden Touch Carpentry soon. To make matters even worse, I gave him (Henry) another chance per his request to refund me by his company check, because he was too incompetent to use Zelle, and as I guessed, the check BOUNCED!! Since the check was for $930.00, he is now guilty of a 3Rd Degree Felony according to FSS 832.05. Regardless if Henry was directly or indirectly involved, he communicates with me and Lucy all the time, and he wrote me a refund check, so now he is directly involved. Until the time I receive my refund, I will be posting this review all over social media, and I will also be reporting this experience with the Better Business Bureau, 8 On Your Side, (AKA Better Call Behnken), as well as with 10 Tampa Bay; I will be reporting the check fraud to the Pinellas County Sheriff's Office. Hopefully, this will save anyone else from falling victim to the same scam I did.

This company is great. They did an awesome job on our remodel. The quality of work surpasses…read moreeverything. All project hiccups were professionally handled and solutions came out better than planned. Jason Rossi and his lead foreman on our job Brian Smith are very professional. Brian provided a wealth of knowledge in regards to our entire first floor remodel project. Brian Smith is trustworthy and the quality of his work is impeccable. Job well done JRossi Construction!!

Made an appointment 5 days in advance. The appointment was confirmed the day of the appointment…read more After leaving an in progress business meeting that was running long so as to honor the appointment I was called at the meeting time and told he was running late. He did not apologize and the tone of his voice was curt and uncaring. We all have been late but when we are caring professionals are apologetic rather than rude and cutting the conversation short when it was apparent we would not be doing business. Not picking up the phone within minutes of calling him back was also an uncaring and an unapologetic touch.

I would definitely use Premier Paintworks again. It was obvious that they had a lot of experience…read morebecause they were very efficient and did a great job. They removed my old popcorn ceiling, made some repairs, applied a new modern texture, and painted. Very professional and a great price. This was my orignal review that I put on Google. I asked Premier to come back and do more drywall repair and painting work which they finished today. I very happy with both jobs they did for me.

This company is not a general contractor and yanked me around for weeks, trying to pull a permit,…read morewhich they had no licensing to pull! They knew this going in they knew, and they are out there doing plenty of drywall all over the place and they are not general contractors, so therefore, they are doing work without licensing and without permitting.

It's true we know the owners of the company, but still the work we had done last fall after the…read morehurricanes and more recently was done in very short order and the pricing was just below our own estimate. We've given them kudos on all of the social groups we belong to, and now on here.

Great service. On time & all questions answered promtly & competitive pricing. No surprises after…read morethe contract was signed. Highly recommend these guys.

I called Scotto Plumbing to repair a shower faucet that was ready to snap. Office was polite and…read morescheduled the repair at a time convenient for me. Plumber arrived on time and completed the job carefully and efficiently. The cost was acceptable for the job. I would definitely call them again.

I have used Plumbing by Harkness once. They did an exceptional job and I felt compelled to write a…read morereview. Pricing was great, job was well done, and the owner (Wes) is very patient and helpful. I had 4 other plumbers give me bids and suggestions for rerouting my plumbing line. Wes handled this situation with clarity and professionalism. He earned my trust through his patience and his explanation. I trust this company. They did not do more than they had to do and they listened to my concerns. I suggest you trust them too. The job was performed as expected, 1 year later everything is still working well, and they will be the company I use next time.

Pamela G. We needed…read morea new roof, windows and doors. It was a big project and SC Signature made it a worry-free process. Miguel, the project manager, was always available for my questions and never made me feel like I was a bother. I would recommend SC Signature to anyone. There workers and professionalism was on the money.

I needed a new roof, I had multiple bids, signature roofing was the only one that did a quick…read morerepair so my roof would not leak until they could get to it, they did this before I chose them. When I did decide to have them do it everything from contract to completion was handled professionally, the crew was able to come early and my roof was completed in 3 days in brutal heat They arrived on time worked steadily, protected my plants,(I have a lot) were careful with gates (I have dogs) They cleaned up as they went and when they were done the only thing to show was my BEAUTIFUL new roof no mess no fuss I am grateful to signature roofing and there amazing crew for a job well done Thank You Kathleen Mitchell