While the staff is generally kind, I find it frustrating that parents cannot provide…read moreover-the-counter medication when needed and that outside milk brought from home is not allowed. These policies can make it difficult when a child isn't feeling well or isn't eating much. I understand rules are in place for safety, but more flexibility would be appreciated.

Children feel safe and happy in this clean and well maintained center, Teachers and staff are…read moreenthusiastic and loving. Children enjoy outside play and fun educational instruction throughout a well structured day.

Primrose at Vista Ridge is a phenomenal place for your kiddos. We had our 5 month old in the infant…read moreprogram. The teachers, Astrid and Daniela, are beyond caring and helpful. Its obvious they love what they do, and you can see the attachment form as they get to care for your little one. They have a solid curriculum, even for the little babies! Every week, they would have her focus on expressions, shapes, developing the senses, and community play. The sleeping situation took a bit of getting used to. There are strict guidelines laid out by the state, that they have to follow, so while our baby didn't get a dark and quiet nap space with a sound machine and blackout curtains (due to the state mandated guidelines, you wont get that anywhere), she did develop skills to fall asleep in more difficult situations, and learned how to self soothe to sleep. WIN! The front office is also lovely. Kayla and the crew are always welcoming, and the communication is stellar and consistent. They have an app where they share daily updates on food intake, nap times, activities, and pictures of your baby. It's scary, putting your infant in child care. This place makes it easy on everyone. From the first day I left our baby, I felt she was in excellent hands. I have nothing bad to say about this place. I would happily recommend this to anyone who is looking for a nurturing place for their children.

UPDATE (July 9, 2025): The incident happened May 7, 2025,…read moreunder the current owners who took over on Dec 31, 2024. In their reply, they referenced "previous ownership" -- THIS IMPLIES THEY ARE DISTANCING THEMSELVES FROM THE INCIDENT AND SUGGESTING IT OCCURRED BEFORE THEY TOOK OVER, which is completely false and misleading. so as of july 9,2025 there is another "new owner"?? --------- We've been with Primrose School at Vista Ridge for nearly two years with no prior issues. We always paid on time, had a good relationship with staff, and trusted them with our son's care. Unfortunately, that trust was completely broken by how they handled repeated biting incidents -- especially the most recent one. Over the past few months, my son was bitten multiple times. We accepted the incident reports and moved on, thinking these things happen. But every time I asked my son who bit him, it was always the same child. On May 6, my son did not attend school because he had a fever over the weekend and was still recovering. He returned on May 7, and that same day, he came home with a bite on his face, just under his eye. As a parent, that's terrifying. You don't get a bite like that unless a child grabs and restrains another -- this wasn't a minor mark, and it wasn't something that should ever happen under proper supervision. And yet, the child who bit him was allowed back in class the very next day like nothing happened. All I received was a vague checkbox-style report with no narrative, no real explanation, and no documentation of what steps were taken. When I told staff on May 8 that I didn't want the same child seated near my son, I was ignored. The very next day, I saw photos showing them seated right next to each other again. To make matters worse, the school's solution was to offer to transfer my son -- the victim -- to another class not even his age group, away from his friends. When I asked why the other child wasn't moved, I was told the other parents were "willing to work with the behavioral plan," while I was the one complaining -- so my child was the one they offered to relocate. I guess you can truly measure a childcare center not by how smoothly things go on a good day, but by how they handle a serious situation -- and whether they stand up for the child who was harmed. In this case, they failed completely. Since then, I've toured several other daycares in the area. Most charge around $305 per week, including meals. We were paying $370 per week at Primrose. I realize we were being overcharged for substandard supervision and no accountability. Parents, please be warned. If something goes wrong here, don't expect transparency, accountability, or any effort to truly protect your child.

My daughter started at Learning Experience Georgetown when she was twelve weeks old. She'll be nine…read morein a few months. We took a brief stint away during "Covid Times" but started back at the beginning of kindergarten. It has been an extremely positive experience. We found the few issues we've raised over the years have been taken seriously and handled professionally. Ms. Janice, Ms. Kat, and Ms. Diana have been fantastic - even when I'd forgotten to let them know my daughter wouldn't be on the after-school bus. They are extraordinarily kind, quick-witted and a pleasure to interact with on a daily basis. Our daughter's teachers, from Ms Joanna when she was an infant - to Ms Zee, once she hit elementry school -have taken care of our kid like she was one of their own. Every teacher and administrator that our daughter has come in contact with has kept a gentle sense of humor when confronted with our daughter's awe-inspiring imagination. We've been very fortunate to find a place that lets our kid be herself. If you are in the market for childcare - this is an excellent place to stash your kid for the day or after-school. Five - very enthusiastic - stars.

I have to add this update because it is not a personal problem with Janice, the director…read more In general, the owner (Dave King) and the management are rude and lack professionalism. So you won't get any of your concerns properly heard or addressed. I never had such bad experience or felt abused/ignored with any Daycare/School in the past as I felt with TLE Georgetown. I had to send my daughter there because of the proximity from where I live. But I would say driving a lit longer and have your kids in a safe school with management/owner who sincerely value their customers is well invested and worth it. That being said, still I am giving that place one star while it deserves none, only because of Catarina, the admission coordinator. She is the sweetest person ever.

We couldn't be happier with our experience at Kiddie Academy. From day one, the staff has been…read morenothing short of amazing--warm, welcoming, and incredibly patient not just with the kids, but with us as parents navigating this journey too. They take the time to really get to know each child and family, which makes all the difference. I especially want to shout out Ms. Mary, who is truly the heart of the Academy. She watches over all the kids like they're her own, and her care and love shine through in everything she does. You can tell she genuinely loves being with the kids, and they absolutely adore her right back. It's such a comfort knowing our little one is spending the day with someone so kind, attentive, and nurturing. It's rare to find a place that feels this safe and supportive--and Kiddie Academy, thanks in large part to Ms. Mary and the rest of the staff, absolutely delivers. We're so grateful!

My son attended this daycare in the infant classroom. I…read morewould urge parents to look at the other recent positive review(s) and objectively decide for themselves if they are false or true. My son's teachers kept quitting and new teachers were joining, with the average tenure of teachers being 1-3 months. (In stark contrast, he now goes to a different daycare where he has the same teachers throughout the almost 9 months he has spent there. ) There was a teacher in his classroom who reported having Covid to the school but the school did not send out a timely notice, only sent it out after I emailed them and asked about the incident. My son ended up getting Covid and resultant chronic ear infections from their tardiness. Very disturbing, callous and borderline illegal. Don't send your kid here.

My daughter had a wonderful experience with this school. We've recently moved, but Misti, Ivania,…read moreBailey and their team will all be missed dearly. The curriculum is actually implemented throughout all ages, and I truly feel my daughter is advanced from having been in this environment. This is just my experience, so make your decision AFTER you tour. All parents are different, and some families have different wants/needs. Our needs were met and our expectations were surpassed! They had a lot of events which allowed us to be involved with the teachers and other parents too! Trunk or treat, Easter Bunny, Cookouts, etc! I'm so impressed with the impact that they are making in the community. We were heartbroken when we moved, but I will forever be thankful to this school and those that work so hard to make it great!

Love our teachers and friends AMKC! They are our home away from home! And we knew they would be…read moreimmediately!

The infant room was very well staffed and had a calm, nurturing environment. The teachers there…read morewere kind, attentive, and consistent about updating daily events and activities, which we truly appreciated. Unfortunately, our experience in the toddler room was very different. The front entrance door that uses a key code did not always close and lock properly, and the toddler gate leading to the right hallway did not lock securely, which raised safety concerns. A lot of times at pick up that hallway also smelled like a trash bag of poop was stored somewhere. Many toys were kept on high shelves and out of reach, leading children to climb on the shelf in order to access them. During transitions and diaper changes, children were often left without activities, resulting in restlessness and pacing. Cleanup also fell almost entirely on the teachers, as children were not taught or encouraged to help put toys away, which appeared to limit the teachers' ability to support children who were struggling emotionally. Communication was also difficult. At pickup, teachers were understandably busy managing multiple children, but there was little insight into how my daughter's day had gone. Messages sent through the app often had delayed responses. There was also a required supply list that included items such as a water paint kit, colored pencils, a paint apron, and crayons, but these supplies were never used in the classroom. My 2.5-year-old thrives in a structured environment. In this classroom, much of the day was unstructured free play, and she struggled significantly. During her final full week, she spent most of each day sitting and crying. She appeared overwhelmed, isolated, and unable to engage. On three consecutive days, photos shared as "gym activities" showed children sitting against a wall watching the teacher, whereas earlier in her enrollment gym time involved active movement and play. That earlier structure had been far more appropriate for her needs. While the staff were kind, the lack of structure and engagement negatively affected my child's well-being and ultimately led us to seek a different environment. Although another classroom was offered, seeing her cry consistently on the camera and struggle at drop-off made it difficult to continue.

My kids attended this school for about 8 months…read more There are a few pros including: access to cameras, full Spanish immersion, multiple rooms around the school (library, gym, playground) to make it more like a real school. However, I think the cons may out weigh the benefits. Some of my complaints include: there didn't seem to be any sort of curriculum in the toddler classrooms and barely any toys or activities done. They just wandered aimlessly a lot of the time. I know this age is hard, but since moving her to a new school, I've noticed just how much INIC was lacking. A lot of the staff don't speak English at all which made it difficult to communicate at times to figure out what went on/any issues with kids during the day. A big thing for me was my kids were sick literally every single week by the weekend. They'd recover by Monday and be sick again by the next weekend. It was miserable. My kids have gone to many different schools and camps but they have never been as sick as when they attended here. All that said, I think it really makes a difference who the teacher is, because we loved the communication and kindness of our oldest's teacher. I think overall they just have a lot of growing to do to make curriculum more robust and the structure/rules, and maybe cleanliness comparable to other schools/daycares.

Our daughter has been going to TLE Pflugerville since she was 3 months old and she is now 2.5yrs…read more We've had many teachers over our time, but a few stand out. Ms. Amaiya has been outstanding with our daughter while she was in Toddler B. Our daughter loves her so much so that now that she has moved on from her class, she will still sometimes refuse to enter the new class unless Ms. Amaiya is there. She has been so great that she'll often at times help take her in the morning until her current teacher is available to get her. We are extremely grateful for her! Currently, our daughter is in Ms. Stephanie's class and she loves and trusts her as well. Ms. Stephanie has been incredible and is always available to give us updates on our daughter's potty training. She encourages her all the time to do things on her own and she's been so crucial for us in helping us potty train our daughter. The front desk of TLE has been amazing as well! Ms. Jessica and her team have done an amazing job and really have given a lot of consistency to the facility that we felt was lacking for a while. Seeing Ms. Jessica's and Ms. Phoenix's faces in the morning always lights up our daughter's face. We are moving away soon and won't be able to send our daughter here. We will truly miss the staff and all they have done for our daughter. They have made such a big impact on our daughter's and our lives and we hope we've made a lasting impression as well.

I get a call from daycare stating my child had slapped a teacher at 4:50pm during nap time. On…read morethe way home, I explained to my child we do not hit teachers. That is not a nice thing to do. We keep our hands to yourself. Well then my daughter proceeds to tell me the teacher squeezed me and it hurt my heart. When she tells me this she sounded sad and hurt. I went into panic mode asking what does that mean? Like you couldn't breathe or were you in pain? I said when we get home, demonstrate to me and your dad what happen. Well we get home and ask more questions, she said momma sit down, I sit down and she sits in between my legs. She said momma push your legs together like this. She said squeeze me, that's what the teacher did to me. So I said did it hurt? she said yes my heart. So when I dropped her off I told the director, I need a meeting. She asked is everything ok, I said yes and no. I didn't want to give her too much info because I didn't want to lose camera footage. They are known to lose footage or they can not play it back. We have our meeting the next day. I explained to her what happened and told her I want to see the cameras. She explains they are live streamed and aren't able to play it back. So happen the area manager was there. I said what do you mean you can't play them back and so what is the point of having them? So she takes me to the area manager to explain the process of the cameras. She asked what do I want to see. I said a teacher squeezed my daughter and she asked for the teachers name. We go over what happened. They explain I understand if I was in your shoes I would be a concerned parent too and I don't think that teacher would do that. I know you and your family have been here since ******* was a baby. Our priority is to make sure your child is safe but we also want to advocate for our teachers too. They tried to reassure me but it didn't work. The director writes my statement, stated they would question the teacher and get her statement, then they would turn this into licensing, licensing would then investigate the school and then licensing would reach out to me to question the situation. They said in the mean time we will keep this teacher and your daughter in separate rooms. I'm still upset because my child has been here since she was 6 months old and it was like they didn't care. At that point my child turned into a number. We wrap up the meeting. My daughter wanted to go home with her dad, so we go get her things and as we are walking out, my daughter points to the wall and said that's the teacher that squeezed me. Mind you she is on the wall for teacher of the month. So I told myself submit the situation yourself. So I go on the website for daycare abuse and submitted a report. Well when I submitted it, I didn't get a confirmation email or anything. So I find out licensing came to daycare but no one was telling me anything. So then I go back to state website and call the 800 number. That same day licensing reaches out to me. We are talking and she's asking questions. She says something that triggers that she is going off my report. I said what? I said wait you didn't get a report from daycare, she said no. I receive this from an online report. I said you came on Monday and I asked them if you came. They were acting like they submitted the report like they were helping. They didn't want to report this because they were already under an investigation. At that point before I had talked to licensing something told me to pull my daughter out and I did. I went in to get a document signed and the director says Brie's not here, is she coming tomorrow, I said nope and then she asked is she coming Friday? I said nope and she then say is she coming back at all and I said nope. She said did you tell anyone. I said I was getting to that. I said my daughter will not be back and she then hands me the withdrawal form. I signed the form and left. I wasn't going to keep my daughter here. The trust from this facility was gone after they didn't report to licensing, my daughter would say she hated this school or she was scared to go in. I couldn't do it. She had went through 5-6 teachers alone in preschool. She doesn't even acknowledge the school when we pass it. That should tell you something. She use to say that's my school. Trust me, it hurt to make that decision because she also had friends she grew up with since they were 6 months old but I did not feel safe leaving her there with her comments.

Our son has been going to BCKC since the opening in 2022 and it has been a very pleasant…read moreexperience. Our kids have been in enrolled in multiple centers in nine years and this location is number one. The staff is very nurturing, professional and attentive. The educational growth is tremendous in addition to a bilingual class being offered once a week. Our son loves all of his teachers and classmates and enjoys his time there. For any parents looking for a daycare center for your little ones, look no further! Schedule a tour and get started today. You will get excellent value for your tuition and won't be disappointed.