Kim the agent did not return emails so after 2 weeks we booked our cruise through another travel…read moreagent. Seems like they didn't want our business.

How would you like it if your travel agent just plain dropped the ball and forgot you?…read more That's exactly what happened with Kelly Hyatt of Welcome Abroad Travel and us. Both Kelly and we invested a good amount of time discussing a potential vacation trip to Mexico. Kelly promised to email us particulars within the next day or in two days at most. About six weeks later, we still have never heard another thing from her. Hopefully she is not terribly sick or passed, but if not, she would hardly inspire us to put our time, money, and more in her hands if she is unwilling or incapable of carrying through. (Yes, we could have called her, but we also wanted to see how reliable this agency is.) We ended up planning the trip ourselves.

I absolutely adore working with Anne! She has planned over 5 trips over the last 10 years for our…read morefamily. A month in Italy with such attention to detail and itineraries... great local restaurants and tours to 3 weeks of an unbelievable trip to Australia most recently. She super collaborative and makes the planning a fun experience. I would highly recommend her... she's awesome!

From the owner: International travel. Speciality: Africa and Italyread more

Niam was very easy and personable to work with. He gave us several options for our vacation.read more

We recently booked a trip to Germany thru Quail Travel and Daphne Vanwyk. Daphne truly went the…read moreextra mile to get us the best discounted airfare for Business Class..something the average traveler could not access thru the internet. She also took good care of all the details for our tour. We really enjoyed having her as our agent.

I had a great experience working with Pam. She planned our Italy cruise which was wonderful. The…read moreairfare that worked for us perfectly and all our transfers as well. I would definitely recommend Pam for all your travel needs!

Pam helped plan a dream vacation for us to visit Italy this year and helped to make our trip better…read morethan we could have dreamed of. She was extremely knowledgeable about flights and excursions and was very attentive through the entire planning process. She was also ready/available to help when we ran into a delayed flight during the trip, which we appreciated very much. I cannot wait to plan another trip and will definitely do it with Pam's help.

Excellent customer service and customized packages to suit vacation needs. Very military friendly.read more

Thank You for all your help. I definately would not have gone on this trip without Janice's help…read more I love to travel, hate to make arrangements. I contacted the cruise line who said 'sorry no balconies'. As clostrophobic as I am the trip was cancelled. Janice not only got me a balcony, with an upgrade for the same price, but arranged airfair, insurance and a extrodinary hotel! Prior to the trip I received a very professional notebook with all the travel information. If I had questions they were answered within two hours (usually less). Janice is beyond professional. Communication was exceptional! Thanks again. I can't wait to travel again.

My sister and I just came home from an 11 day tour of Vietnam. The trip far exceeded our…read moreexpectations. Rosanna did an exceptional job arranging an affordable and amazing trip for us. She answered all of our questions and responded to emails in a timely matter. In addition, she made the perfect recommendations for optional tours. I highly recommend using her as a travel agent.

"First Class Budget Travel" is a confusing name yet it certainly lives up to its name. They…read moredefinitely can get you the best possible "First Class" travel quality at a reasonable "Budget" price. I have been using this company for a few times and very happy with them every time. Rosanna is the main contact and everything can be arranged in a timely manner over the net without even meeting her. She is not only so knowledgeable yet very professional, trustworthy, prompt, pleasant, and very patient at all time. My recent booking with her is for a trip to Europe. Searching on Friendly Planet, I found quite a good option and yet when consulted with Rosanna, she was able to top the quality of the trip with much better accommodation and transportation choices at an even less total cost. So happy ! and ....now , all of my friends are also her customers. Highly recommended :-)

Absolutely amazing! We were mid trip when we had a concern with a ticket. I called Johanna and her…read moreand her team were able to fix it within minutes! Her dedication to helping people have a great trip is evident.

We took our first cruise and Johanna was absolutely amazing to work with. Despite the hiccups along…read morethe way due to closed ports and windy weather, she kept everything organized and seamless. She assisted with dinner reservations, entertainment planning, and made sure we always knew our options. She truly made the experience enjoyable and stress-free. We're so grateful for her support and can't wait to work with her again!

Made an appointment w a pleasant woman Sandy. To arrange travel to Asia and Bali. Was detailing…read moretickets and hotel preferences. Twice. A person interrupted us ...as we discussed a booking airfares etc. i replyed id prefer to talk to the nice agent. And was met with a biigerant reply. I feel sorry for sandy as she's trying to help and do a service. W a pushy. Owner. find another travel agency u would regret booking travel here !!

From the owner: We specialize in Groups and River Cruisesread more

Our family have been using Amanda's skill for a few years now. The latest adventure was a 9 day UK…read moretour and then a 3 day Paris / Disney to celebrate my wife's and I 30th Anniversary. From the beginning Amanda has always been responsive to my inquiries, is very patient as I had 20 questions on the different tours and wanted to make sure it was the right one. She has great insights and gave fantastic recommendations. The final UK tour was fantastic, we had a great tour guide, very energetic and she made sure everyone knew where to go and knew where to be. She also made herself available 24/7. There were a lot of moving parts to this trip. And even though we were in a different time zone, Amanda made herself available for us when I had questions or if there was an unexpected schedule change. She never failed to respond to any of my questions. This gave us peace of mind knowing that Amanda was there with answers! The wife and I have always felt that Amanda was our "Personal Travel Agent" because that's how she makes you feel!

Amanda was professional, kind and paid great attention to detail with booking our cruise. She took…read morecare of everything so we didn't have to worry. She printed out our travel documents that were required and even sent us some travel goodies for our trip. Thanks Amanda for such a great experience booking our first cruise!