I highly recommend Worcester County Chimney & Masonry. They performed repairs on my late-1800s…read morehome, including fixing an interior section of my chimney that had been spalling, installing two chimney caps, and waterproofing both chimneys. Their team was professional, communicated clearly throughout the project, and delivered high-quality workmanship.

These guys were amazing! They restored our very old back brick steps to look almost new again! We…read morewere very pleased with their work!

Called Kiwi Chimney this morning to inquire about a chimney cleaning that I hoped I could schedule…read morethis week. Spoke with representative Steff and explained that I had a hard thick glaze of creosote that had ignited in the chimney the previous day. Steff, who was pleasant and professional during our conversation, said she would try to get a technician to my home today. I was quoted a price for the job which was fair and reasonable. Thirty minutes later, a Kiwi utility truck entered my driveway. Technicians Gabe and Regan introduced themselves and I gave them an overview of my woodstove and chimney. They wasted no time and immediately went to work. They thoroughly cleaned the chimney and removed all the glazed creosote; they went on to clean the stove, stove pipe, chimney cap and screen. A thorough inspection was performed, and I was happy to hear the clay flue was in good shape. Upon completion of the job, they vacuumed the area around my stove and cleaned up loose debris from outside. These two gentlemen did a great job and where very personable, knowledgeable. Gabe was at the ready with information on products currently on the market for upgrades and equipment that enhanced safety of wood burning stoves and chimney liners. This afternoon, I received an email from Gabe with my inspection report and before and after photos. What an absolute satisfying experience from start to finish with Kiwi. I highly recommend this company for your chimney service needs. OUTSTANDING WORK! Thanks Steff, Gabe and Regan.

I messaged them onYelp and they were responsive. I set up the first available appointment. They…read morearrived on time, worked efficiently, were very friendly, showed me photos of the inside of the chimney, gave me an estimate of recommended mortar /waterproofing, and then they were done. Highly recommended. I will definitely have them come for my next chimney inspection/cleaning.

I noticed that the top of my brick chimney was pretty ragged and in need of attention, (crumbling,…read moreactually). I found Walter's business initially on Facebook where there was a load of glowing feedback, along with job pics and contact info. I contacted him and he gave me a time for the quote, he arrived on time, he measured and explained the process, he gave me options, and we booked it. On job day, he again arrived on time, methodically repaired/replaced everything he explained, and absolutely cleaned everything up before leaving. I'm local (Sutton) and would happily recommend him to friends and family, without hesitation. Thanks again, Walter.

I hired Mr. Seymour to repair front steps, and repair and resurface back patio and stairs. He said…read morehe had done this many times. I do not believe it. He blew cement chips in garden in front. He was very sloppy doing the patio area, splashing material on the house sills and siding. He got cement on my paving stone and knocked over my wife's spray figurine. He finished in one day and came back the next day to replace things and get paid. When the patio dried, it looked sloppy streaked, terrible. I wanted it redone. He redid it and told me give it a week to cure and look good. I paid him and waited. I called him after the week to tell him that it still looked terrible. I left a voicemail. I would never even consider him again for any work at my home. No pride of craft, nor attention to detail

Garabedian Plumbing saved the day for me. Frozen pipe burst…read moreand started to flood my basement. This happened at 11:30pm. I called them and their answering service said they would have their on-call tech give me a call !5 minutes later I received a call. He asked if I had shut the main water shutoff valve off, I told him I had just moved into the house and did not know where it was. He instructed me where and what to look for in my basement. I found it and shut the water. He told me he could come out that evening but if I could get through the night and wait till the next morning, I could save 50% on the labor charge since overtime rates were mandatory. They sent a tech at 8:30 the next morning and within 2 hours the piping was replaced, and he installed some insulation to prevent future freezing of the pipe section. Very professional operation. Thanks, Steve L.

Moved an ild oil pipe from our home in the wall so it could be opened up , took a while but was…read moreglad he could do it. Very professional

the work they did was perfect it took 6 months to get…read moreeverything done that was the only drawback Julio and Derek did their best to push things along.

Not good at all, there are still issues with the work they did. Instead of trying to get them back…read moreto repair their shoddy work, I found it easier to just do it myself and get it right the first time. Avoid this company.

superior service! a complicated a/c and heating system in a 130 year old bldg which they handled…read moreand solved! hooray!

Do not trust this company. We are long-term, loyal contract customers with a service contract who…read morepay a monthly fee for routine maintenance throughout the year, with the expectation that they would prioritize us in an emergency. Instead, DeWolfe Plumbing completely exploited our trust, price-gouged us, and has spent weeks dodging our calls. Our furnace suddenly failed on a day temperatures climbed into the 90s. When we called, we were told that the earliest they could come was in 2 days when we had our originally scheduled maintain visit and they would change the service call to a problem resolving call and will reschedule the service for a later date. A technician named Brendan arrived. He spent almost his entire time on the phone with his superior. On that supervisor's advice, Brendan claimed a part (fan motor) had failed and that replacing it would cost roughly $2,000. Because we trusted this company as regular clients, we took them at their word. Before leaving to pick up the piece, Brendan asked me to sign an authorization for $2,300. I explicitly asked him to share the official parts receipt and detail breakdown with me. He agreed without objection. Relying on his word and the company's integrity, I signed. The moment the part was installed, the transparency vanished. Brendan refused to provide the receipt on-site, claiming it would be emailed to the email on file. Hours later, we received nothing but a flat invoice for $2,300 labeled "parts and service" with zero breakdown. We took matters into our own hands. We contacted the local suppliers and consulted independent HVAC and plumbing professionals. To our absolute horror, we discovered the part costs a mere fraction of what DeWolfe charged us. The markup wasn't just standard profit--it was an egregious, predatory overcharge. It became immediately clear why they refused to show us the actual store receipt. When we attempted to resolve this: * Victoria in the office was incredibly rude, dismissively stating that they "had a signature" and basically telling us we were out of luck. * Devon, the Service Manager did not help resolve the above. The details of the part sent to us are unverifiable from a local supply shop from which they buy the part. A signature obtained under false pretenses and broken promises of financial transparency is not a blank check to rob loyal clients (this is exactly how we have felt) WARNING TO ALL CONSUMERS: Do not let DeWolfe Plumbing into your home. They are deceptive, and pocketing thousands via outright price gouging. Be advised that due to your absolute refusal to provide an itemized receipt, the true manufacturer part number for our records, or a call back from management, we are actively filing formal complaints and seeking investigation from the following regulatory authorities: 1. The Massachusetts Office of Consumer Affairs and Business Regulation (OCABR) 2. The Massachusetts Board of State Examiners of Plumbers and Gas Fitters (under the Division of Occupational Licensure) 3. The Office of the Massachusetts Attorney General (Consumer Advocacy & Response Division) We will also be submitting our full documentation, call logs, and the supplier's true part pricing to the Better Business Bureau (BBB).

Tip Top did a roof for us and all went well until a problem occurred last winter. We called them…read moreand was told they'd come out To look at the roof this summer. THEY DONT STAND BY THEIR WORK! I'VE BEEN CALLING THEM FOR WEEKS AND NO ONE IS RETURNING MY CALL. Do not use this company

Prompt efficient service. We got our ice damming problem solved in less than 24 hours.read more

Overall the experience was ok. Issue here is the communication form sales to the working crew…read more Promised certain process from Eric to ensure least disruption and homeowner work, but crew never got the details which resulted in significant work for me. In the end I have insulation, but wish it all went better.

Extremely PUSHY, UNREASONABLE work agreement & horrendously OVERPRICED. Their sales rep "John" is…read morean interesting character: 1. He never gave me the same story/quote twice 2. His crew didn't show up the first time we scheduled an appointment & claimed he never committed to it 3. He attempted to play me against my general contractor (lied to both of us) 4. He kept quoting for work I clearly stated I didn't want CI to do. 5. His proposal included line items like "EXTRA LABOR TO DO JOB" without explanation. PLUS they sent me a bill for work they DIDN'T ACTUALLY DO. Do yourself a favor & LOOK ELSEWHERE.