Everyone there is very helpful and their prices are very reasonable. I have fixed my car in many of…read moretimes and I have always been very happy with the results. Thank you.

Buying a used car, especially if done like I did from out of state, can be a nerve wracking…read moreexperience. John Loeb at Greenfield Auto Specialists made the entire process simple, easy, and stress free! Working with John was by far the best car buying experience of my entire life! Best of all was the fair price and that the 2019 car I bought looked and felt brand new! I strongly recommend Foreign Car Imports to anyone looking for a used car! -- Jim

These guys do great work, and pricing is fair. They had me back on the road quickly as well. As a…read morewoman it can be stressful taking my old car to a shop but I always feel comfortable at Northampton transmission because the service is honest and I'm treated fairly. Thank so much!!!

This place has a very bad rap when you ask around for a good reason. They largely benefit from…read morebeing the only transmission service in town. Last year when my check engine light came on and I brought my car to them, they told me that my whole transmission needed replacing right then, because it could fail in the next few months. (I've waited to give this review for that reason). They were urging me to get the work started right then, a cool $2800 right after I was out of work with a cancer diagnosis, and in desperate need of a working car to get to Boston for life-saving treatment, which I even told them. I was panicking more than any other time in my life, so I went out of town to get a second opinion. The other shop I found (in Springfield) tinkered with it for a few minutes for free and assured me it would be ok and was not a safety issue. 14 months later, my transmission is still doing just fine. I wish I had the resources to talk to a lawyer; this is unconscionable business practice. It put me under even more totally unnecessary stress than I was already facing, and it wasn't even true. And for the service of looking at the transmission, they charged me over $90 without mentioning before that it would cost so much. Even while they were explaining all this work I supposedly needed, they treated me like I was wasting their time, because they (I think Dave) kept saying "normally we work on cars that need $5,000-$7,000 in work", like mine was barely worth the dirt on the tires to them because it's old and basic. I still can't believe they tried to do that to me while I was facing a threat like cancer, needing to know that my car could get me to appointments safely.

I was put in a precarious situation by a towing company, long story short Naps really came through…read morefor me in a tight spot with little notice. I was struck by how friendly their customer service was. the cost was on my side. thank you!

To my astonishment they were open today when no one else was, and the price $25 for a Mercury Sable…read moredidn't quote mileage charges as long as I didn't drive the car cross the country ..! The "S" brothers may quote $20 a day but 10 cents a day easily brings the cost higher than Arts.. So far so good!

I have been using Meineke for quite a while, as does my daughter…read more Although I've written reviews in the past, I want to continue to write about my excellent experiences with this shop. Contrary to other reviews, I have NEVER felt pressured into doing more than I asked. I do tell them to let me know if they find anything else, and they always do, but they certainly don't pressure. They explain what the problem is and answer questions about safety, but that's it. I know something about cars from past experience (and from an auto mechanics class I took YEARS ago), so I feel comfortable with what they tell me. I thank them wholeheartedly for their professionalism and communication skills, and recommend them.

Excellent service. Fast, cost efficient, and professional. Bill was able to give a clear answer to…read moreall of my questions and made the process very smooth. I will plan to continue doing business with Meineke!

I own a 2005 saab Arc that I thought the transmission was blown on. So I posted a message on…read moresaabnet and I had a few people tell me to bring it to Dave the owner of the rocky top guru. So I did and it went as follows. David had it for a week and went over the whole car. It turns out the transmission was good!!! So great news but needed a few things fixed. An alternator, rear brake lines, flex pipe, coolant leak and a good saab programming, window gasket , sub frame bushings , throttle body and a serpentine belt. David had it for a few weeks and when I received my saab back it was a almost new car!!! This guy is amazing and his wife Cheryl and his son I don't remember his name but a super awesome guy!! Made us feel like family!!! Thank you David and family !!!

I have had David in my phone for the last 4 Years and had to use him this month to figure out what…read morewas wrong with my classic 900 turbo. Ended up not being a big issue and he looked the car over and made some other repair recommendations which I had him do. If you have any Saab that has issues please get over to him to fix!!!! He is a great guy and honestly really cares for Saabs!!!!

Honest and reliable service. They are out of my way, but well worth it.read more

I attempted to do business with them several years ago and they did not follow through with their…read moreend of the transaction. I will never do businesses with them again.

I am pleased to say I have found a repair shop that can actually do repairs. Whether it is body…read morework you want to have done or routine maintenance the staff at Sirum's will get you up and running again at a fair price.

This is a shop that does not stand behind its work or its warranty, attempts to sell you work you…read moredon't need as a solution, and then refuses to take responsibility even when the evidence is clear enough that the Northwestern District Attorney's Office took the case. My catalytic converter was replaced at Leon in Feb 2025 at 160,318 miles. It started to leak in April 2026 at 172,001 miles. It was still under warranty. Shippee Auto flagged the leak and said I should go back to Leon to have it replaced. Leon checked the leak on 5/15/26, confirmed it was coming from the other catalytic converter (the much less expensive one), and wrote me an estimate for work I did not need. I went back to Shippee's for something else, and they confirmed for a second time that the leak is coming from the catalytic converter Leon replaced. Anita Wilson, Consumer Protection Coordinator at the Northwestern District Attorney's Office, agreed to take the case. Ben, the owner of Leon L Sirum Co Inc, spoke to Anita on August 12th. He said he would work with me on the warranty, but I would have to find a way to get the part to him. The problem is I live 5 hours away now, and I already made the trip for him to tell me the leak wasn't in the part he replaced. Ben said the reason I have to transport the part is the negative reviews I posted about his business. He stated to Ms. Wilson that he personally looked at my vehicle and that he did not do anything wrong. If he did not do anything wrong, why would he be willing to work with me on the warranty of a part he claims he did not replace? Instead of doing the right thing, he tried to leverage the removal of my negative review to get me to transport the part to his shop. I agreed to remove the review after the issue was settled, and not before. That was not good enough for Ben. Instead, he wanted me to transport the part myself or remove the negative reviews without any guarantees that the warranty would cover the cost of the work.

Bought a new Toyota crown signia with Greg C as my connection…read more Could not have gone smoother and very happy with Greg's confidence and knowledge. Totally happy with purchase.

Troy Dietrich and the team at Toyota of Greenfield deserves more recognition than I am able to give…read morewith these 5 stars. Troy is very customer service oriented, friendly, easy to talk too, a great listener, very knowledgeable Toyota rep, helpful with recommendations, and personable. He helped us with our Toyota Extended Service contract, and we are very happy with the services provided by Troy and Toyota of Greenfield. Thanks a Million!!