Atrocious. Driver arrived an hour and a half past the appointment window and the price was an…read moreoutrage. $740 to junk a sectional couch, a rug, and several pieces of Ikea/Wayfair furniture that was broken down. Several weeks ago I moved an entire two bedroom apartment for a lower cost. Stunned by the service and the cost. Couldn't imagine the games they would play on a full move and the exorbitant price tag.

After two no-shows in a row with another company, I decided to give these guys a try... only to…read morehave another no-show. When I called customer service, first their computers were down, then there was no record that I had ever made an appointment. Unreal. Enough is enough, I'll stop being lazy and haul my trash to the dump myself.

You guys were actually awful. I was trying to get a chair removed from our apartment. The time…read moreblock was for Tuesday from 5:30-7:30 pm. That time block came and went. Nobody texted, nobody called, and no one contacted me. I had to call many times and got the run around. Then you rescheduled to Wednesday. Once again, your time block came and went and no contact. I ended up hiring a moving company to take our recliner. Your customer service leaves a lot to be desired and I would hesitate to ever use you again.

I got a quote yesterday to remove a compact freeze from Cody Littlefield for $18. Town refuse…read moresticker for this is $20. He confirmed the item would be picked up between 1-3 pm. That never happened. A driver called me and told me the item could not be picked up for that price and it would cost a lot more than that. Cody never replied back to several of my text messages on this matter. Very poor communication, wasted a lot of my time, and I highly recommend not to use this company for your junk removal.

I did a data shred drop off. My needs were small, one full trash can. The price was right at $50…read morefor my drop off. The communication and process was a bit off. As instructed on the drop off page of their website I called them to tell them of my drop off. First, I called in the morning to establish my understanding. The woman who answered confirmed my information and I was told to call when I was close, which I did. In my second call, ten minutes away, I was given directions and to go to door #7 not clearly marked). I was also informed, for the first time, that they did not take credit cards for drop offs. This meant I had to go get cash. As I arrived, one of their trucks was pulling in. He wanted to get into the bay of the garage. I asked him about drop off and he said he would call. This guy was very helpful and friendly, he entered the building, which clearly had credit card indicators on the door. If not for drop offs, for whom, as pickups would not see the door? Once I emptied my documents into the barrel, the truck driver emptied the barrel into the truck shredder. I don't think they have an on-site shredder, maybe just truck based. He took mt money, but then had to go looking for change. I only had twenties, as I was not expecting a cash exchange. So, good price, nice guy, got my shredding done, but it seemed a bit haphazard. Could work on processes.

Do not rely on these people to show up. They missed our appointment one day so I called to…read morereschedule and they never showed up for the 2nd appointment either. I wasted a whole day waiting.

They were on time, friendly, and efficient. I highly recommend them for anyone who needs superior…read moreservice with a smile!

J and J were prompt and efficient. They communicated well also, sending a text with their ETA when…read morethey were on their way.

Was very easy to schedule my job, the men were very professional and quick to remove my debris and…read moreI will definitely use their services again very soon

I've used U-Call We Haul for 10 years plus. They've always been reliable when I've needed dumpsters…read moreor loads of debris picked up. But they went above and beyond this week when I needed a massive old piano removed from a house I'm selling. John the owner and his son (also John) are awesome people, and young John showed up with a crew of 6 guys to get rid of this massive piece of junk. They were on time, they worked fast and hard and smart, and got the thing out of the house in a really professional, organized, clean and gracious way. There is a friendly banter between John and the employees which I've only seen in companies that are really well run. Could not recommend more.

The whole process was great, from quote to removal. The guys were great and would recommend you…read moregive Junk King a try.

I called to get them to come over for an estimate and they ended up just doing the job that day…read more Everyone was very communicative the entire time. The guys who hauled my stuff were incredible, cleaned out an entire attic, basement, and shed in just a few hours. The price was completely reasonable as well. Super happy I called them.

I highly recommend Stephen and Chris! They are super easy to work with and really understand…read morehow much goes into moving. They are so respectful and did such a great job!

Rescheduled multiple times, and absolutely gouged me on the price. There are plenty of other…read moreoptions in the area.

If anyone has any info how they mistreated you please contact me. ASAP they won't be hearing the…read morelast of me and your voice on my behalf. Cardosok2@icloud.com I used Dry Cleaners by Val for clothing cleaning after a house fire. I allowed garments to be picked up as part of the post-loss process. At pickup, I was told the clothing and pickup area did not have a smoke odor and not contaminated ( Michael Parreira). Despite that, the garments were processed. To remind Dry Cleaners by VAl its your so responsibility to take contaminated clothing that stated on your contract. They took my uncontaminated clothing for a check. During the process, I raised concerns about the condition of my clothing and asked for services to be stopped. However, additional items were still cleaned afterward. (Richard Swanson and Val Deperrio had a conversation about my dry clean and the gaslighting in that conversation was unprofessional). When the garments were returned, several items had changes that were not present before cleaning, including shrinkage, stiffness, discoloration, and blue streaking. Some items also had a strong soap or detergent odor. I was told certain garments were "unrecoverable," but I consulted with two independent textile and fire restoration professionals, both of whom noted observations consistent with improper or non-specialized processing. One also indicated that the reported turnaround time appeared inconsistent with standard industry practices. I also experienced inconsistent delivery practices after raising concerns. Deliveries were initially made to my address, later refused after I raised complaints (citing contamination concerns), and then deliveries resumed to that same address for my siblings garments. Thay took retaliatory practices against me. I did pay for the services but remain dissatisfied with the workmanship, communication, and how my concerns were handled and I'm following up with the AG offices (Attorney General) against them. Also try to Bill of $30,248 for the work they haven't done and they called it a mistake. I end paying $16,000 after they try to pull a fast one on me. After my experience, I personally would not trust this company with my garments again.

The shadiest, most abusive, foul-mouthed business owner I have ever encountered…read more The flood clean up company suggested Val's for rug cleaning. When I received Val's outrageous invoice for $1,349.09, I asked if I could cancel and just pick them up myself since I was paying out of pocket. I was told that it was too late, the work was done. I later received a phone call from the owner, Val, himself, who, in between expletives, screamed at me, said I was the reason they don't accept self-pay customers, called me a liar, said they actually hadn't cleaned my rugs, and he would have them delivered to me. My heart is racing recalling Val's rage-filled rant. He has sued numerous customers over non-payment. STAY FAR AWAY. I had the larger of these same rugs cleaned, including pick up and delivery, for $205.00 in December of 2024 by Boston Rug Cleaning.