We've come for 5 years and have always had a great experience. The owner (or manager) is amazing…read moreand has come to me of her own volition to ask me how she could improve the space to be more inclusive of neurodivergent kids. Never has this ever happened in any other establishment. We also had 2 birthday parties there that both went great! The party hosts are proper hosts, super helpful and attentive. If you are a parent of young kids you know how crucial having that help is. All the staff knows my son by sight and are always welcoming and really tolerant and patient with my AuDHD son who constantly runs into every place he isn't supposed to. We feel like family here. I haven't gone on a hectic day (intentionally) so I can't speak to the rule enforcement on those days, but I can say that I have seen the strictness vary depending on the vibe, age, and amount of kids there. I appreciate this because it's annoying to have to parent other people's older kids around safety if they are being too rowdy around the little ones. They're all still just kids, though! The only improvement they could make is adding a slide or 2, but maybe that is in the future! Who knows! The most important thing to me is the intention and advocacy I have seen in management. Keep it up!

Had the best birthday party experience here for our besties 5th birthday. We had a two hour party…read morewindow which included an hour of free play, pizza party, private party area, setup/clean up and access to everything. They have a fun little kid zone for toddlers under 48". Trampolines, games, foam pits, ninja warrior style obstacle courses, lots and lots to do for all ages. (Parents included) The service and team members were wonderful and friendly. I would highly recommend for your event or just a fun family friendly night out.

We have been going to the pool over 20 years My son is handicapped and a very happy kid full of joy…read moreand happiness He is being discriminated against Happieness is not a crime we have been dismissed and my son has done nothing wrong We are going to look into a different pool who actually is inclusive

I would like to preface this review with a statement I heard my six-year-old exclaim upon the ride…read morehome from the North Liberty pool. "Mom this is the best pool I have ever been to, My expectations were shattered and I had the most gratifying experience I have ever had at an aquatic center" On a more personal note, I can attribute the saving of my marriage to the incredible staff at the pool, the way they were watching my child while he swam rekindled my love for my family as I saw the love the guards had for the other patrons. My child had had always been troubled and I admit that I did do a great job of disciplining him, however the swift responses by the guards when my sweet boy stepped out of line were magnificent and forever changed his attitude towards authority. The only complaint I can ever possibly think of would be the concessions stand lack of soft serve ice-cream and the indoor pools lack of a hot tub, however the pool's temperature is always at an acceptable temperature so that doesn't seem to be an issue. Although the pool does not have a hot tub, the other amenities more than make up for it. The slides had my children in utter elation after their first ride. We had just finished planning out trip to Disney World, but after our trip to the pool our children insisted that they had already been to the happiest place on earth. We immediately cancelled our plane ride and plan on coming back daily. The diving boards were like no other we had ever experienced, and the ropes felt like an excursion through a tropical rainforest. Finally, the bucket. Let me tell you about the bucket. There we were, waiting as the bucket filled with water. As it started to tip, I could feel the fear, joy and excitement coming from my kids' minds. After the many gallons of water rushed over our heads, I actually had become younger. I am convinced the water at this pool comes from the fountain of youth. Another lifechanging experience I had at the pool was when my mother passed out in the parking lot, a lifeguard sprinted over, backflipped over the fence, and immediately, with just their presence, resituated her, and healed her broken hip, she also appeared much younger. The incredible management at the pool is easily seen with their swift response to any and all complaints, even those coming from the Facebook group "North Liberty Moms" Which if I am being honest, paints the picture of the pool and their staff in an unaccreted and unfriendly light. The PH level of the pool is so incredible, I thought I was swimming in filtered drinking water, the water felt refreshing on my skin and took away all my wrinkles. Strangely enough the scar I had had since a child miraculously healed with just two minutes in the water due to the pools incredible healing properties, and the incredible watchful eyes of the lifeguards. I could write a book about all the incredible experience I have had at the pool. however, my kids are already begging to go back so I must leave now to take them, even though it will be a long three-hour drive.