This review is long overdue but here we go...STAY AWAY FROM THIS SCAMMER AND HIS FAMILY!!!!If I can…read moregive negative stars I would. Long story short, Thomas Jess Towell, aka Tom Towell, aka Towell Sales, aka Towell Flooring Sales, IS NOT LICENSED OR BONDED, yet claims to be. Based on my personal experience with them I can attest to this: he uses his estranged brother's license info as his own, despite his brother notifying the contractor's license board (CSLB) that he never had permission to use his license. His wife Claudia and daughter Kaitlyn infiltrate social media sites, such as Next Door and Facebook, and post bogus reviews in an attempt to convince the public that they are a legitimate licensed business. My wife posted a review here on Yelp under the name Diana M. back on 5/10/21 and as you can see they responded with lies to cover their tracks. I repeat, they were NOT LICENSED OR BONDED when we hired them and last we checked they still aren't. They use the "family owned business" tactics to win you over. We fell for it and have been dealing with the consequences ever since. My floors started lifting shortly after they installed them and we had to replace all his work!! He blamed it all on me and tried to flip the story to his benefit, as he's done to others. We gave him several opportunities to fix the issue but it was never done. He went as far to send his daughters boyfriend Santos to my house to fix the issue, as a favor to me, and then instructed me to pay direct. He later said I hired the boyfriend direct so he was off the hook going forward. I asked him for partial refund but he only sent me $1 out of spite. He finally said I yelled at him (which wasn't true) so he's no longer responsible for seeing the job through..just look at previous reviews and you'll see he does this to others. It's always one excuse after another which ends in clients "yelling at him" therefore he refuses to continue because he didn't like the way he was spoken to. I can go on and on but that doesn't matter. I'm not trying to prove my case on Yelp as I had already done so in CIVIL COURT (Case # SCVA2101394) and WON!! I'm glad the judge saw my mountain of evidence against his lies as that's all he came to court with. Yet, he has never paid me a single penny from my judgement. It's fine though. I have a judgement on their home that's accruing interest at 10%, which is going to be a lot more the longer they avoid their responsibility. Tom was scheduled for Criminal Court for contracting without a license (Case # MSB2305726) and since he did not show he now has an outstanding warrant for his arrest He also has another case against him from one of his employees that got injured on the job. Do yourself, and the public, a favor and stop hiring this guy. If you've already hired him then just pray that nothing goes wrong with his work because he has yet to show responsibility for his actions in my situation and in several others. He claims to have been doing this for decades but one must ask why he's yet to get properly licensed after all this time and even after being contacted by the CSLB for prior complaints, including mine, and the District Attorney's office after they let him know that he was facing charges for contracting without a license.

The entire process was simple. I contacted Tom thru his website and I received a reply within…read moreminutes with a confirmed appointment. Tom arrived on time and within a short time provided me a rough estimate with an email later that night laying out all the details and cost of the job. Next thru the website I selected an open date for the work to begin. Tom estimated 2 to 3 days to complete the job. The job started on time and finished on time even with me making a small additional request once the job was already under way. I did have a small issue with one step but as soon as I notified Tom about the issue, he had one of his workers over the next day to correct the issue. I recommend Tom and look forward to doing more work with Tom in the not to distant future.

Superior sent Juan to contain the area for mold removal the same day. He was very informative in…read moreletting us know everything he was setting up for Monday's crew. Nice job containing the area. Thank you Juan!

This is the best company I would definitely use them again and recommend them to family and friends…read moreThey were so patient with me throughout the process Always on top of things and always communicating TY again for a wonderful job

Me & my husband thought they did super great! Their employees were both very nice. My husband…read morecalled in for the appointment & I let the plumber in, & they got our garbage disposal running again! It was starting to smell soooooooo bad! I highly recommend this company! Great people at Victory plumbing!

Lets just say the service was fantastic!!! The guys that were very knowledgeable and helpful!! They…read morewere very friendly, respectful, and answered all my questions in a way I could understand everything! They got my garbage disposal working again very fast and even unclogged my drain free of charge!!!! Talk about amazing service right?! THESE GUYS ARE THE BEST!! HIGHLY RECOMMEND AND WILL ALWAYS BE MY GO TO PLUMBING SERVICE FROM NOW ON!!! :) THANKS GUYS!!

I over see a rental property and recently had a tenant move out, and the unit needed to be painted,…read moreand the shower reglazed. A friend recommended Fast Track Painting company for the job. I spoke with the owner Geovany. We set an appointment for him to meet with me and see the unit. I was provided with a bid which I found to be reasonable and fair. I was very pleased with how quickly he was able to complete the job and the quality of his work. I highly recommend this company.

Elsa and her employee arrived on time and did a great job! We remodeled 1.5 years ago and the…read morehouse looked as good as then when they finished. We'll definitely use them again!

Responsive on Yelp messaging. Easy to schedule, showed up on time and with supplies. Great…read morecleaning and friendly staff. Fantastic customer service, true to their satisfaction guarantee.

In reply to Juan's comment.. Inland restoration told me they would take whatever the insurance…read morepaid.... When the insurance didn't want to pay, why did I end up paying money out of my own pocket? I never signed any paper work... Looking back I'm ok with what I paid because I had pity for Juan and the cheap labor workers he uses for his job. I don't have ill feelings towards inland restoration and I wish Juan the best of luck...

Highly Recommend Inland Restoration!…read more I was referred to Inland Restoration by a friend after my washing machine leaked and caused water damage to my wood laminate floors. From start to finish, the experience was smooth, professional, and stress-free. Juan, the owner, came out the very next day to assess the damage. He took his time to thoroughly inspect everything, explained the situation in detail, and by that evening, he had a clear and fair quote ready for me. I really appreciated how transparent and responsive he was throughout the entire process. We scheduled the work in two parts--first the downstairs, then the stairs and upstairs. The job involved removing the damaged laminate and old carpet, and replacing everything with luxury premium vinyl. Juan's team showed up on time, carefully moved all my furniture and belongings, and got right to work. They kept me abreast of the work and schedule along the way. They cleaned up every night and meticulous with their work. Along the way, they discovered some issues from previous installations--an uneven kitchen floor and a bedroom floor that didn't meet the walls properly. Instead of just covering it up, they took the time to fix the problems before installing the new flooring. The result is absolutely beautiful and feels like a huge upgrade from what was there before. Juan and his crew were professional, detail-oriented, and truly went above and beyond. I couldn't be happier with the results and would recommend Inland Restoration to anyone in need of quality restoration or flooring work. Thank you again for a job well done!

We had water leak from a bathroom, into a wall, and to the adjacent home office. Dealing with that…read morekind of damage is never easy, but we felt well taken care of by the entire team at Expedry. Everyone was professional, but we are especially grateful for Rodrigo, who managed our case. He was incredibly clear, responsive, and thoughtful, showing real sensitivity to our family's needs before, during, and after the project. Thank you to the whole Expedry team, and a huge shoutout to Rodrigo for his exceptional service!

Rodrigo and his team have done a great job mitigating a major water leak in our home. He has also…read moreworked pretty good with insurance. I would recommend a bit better communication through the process but overall satisfied and would recommend.

John from ACR exceeded expectations. He responded super fast, arrived quickly, and got the job…read moredone quickly. You can just tell that he has a TON of knowledge and experience literally oozing out of him. You can rest comfortably knowing that he has the skills and know how to take care of your issue. He had the right tools and right attitude, great communication, no upsell, no BS. ACR quotes a very fair price and stuck to it, no nickel and diming, no glitz and glam, just an honest guy who got the job done. Thank you John and ACR. Don't even think twice about the few number of Yelp reviews. No need to contact the "highly rated" with high number of reviews. These guys are legitimately awesome.

When I contacted ARC Services by text, I received an almost immediate reply from John. After…read morelistening to my problem, he said they could help and were at my residence within two days. Mike, the technician, arrived and did a very through cleaning and removal from under our mobile. He took his time and did a great job. I would highly recommend John and his team for any services that they do.