Superior sent Juan to contain the area for mold removal the same day. He was very informative in letting us know everything he was setting up for Monday's crew. Nice job containing the area. Thank you Juan! read more

Superior Restoration - Damage Restoration Near Me - Rancho Cucamonga, California

This is the best company I would definitely use them again and recommend them to family and friends They were so patient with me throughout the process Always on top of things and always communicating TY again for a wonderful job read more

Superior Restoration - This is the new carpet also partially new walls and new paint - Damage Restoration Near Me - Rancho Cucamonga, California

We are so impressed and appreciative of Superior Restoration! We discovered black mold in a wall while doing drywall repairs. SR responded quickly and professionly. Jacob came to our house and provided an assessment of the situation and a reasonable estimate. The next day, Victor provided an agreeable game plan. Today, Noah and Alfred performed a thorough and expedtitious remediation! Everyone we've met from Superior Restoration has been friendly, knowledgeable, and 100% professional! Kudos to Superior Restoration! read more

Derek, Ricardo, and Jaime were very polite and did a great job explaining the process to me. I recommend them for their helpfulness.

I had an emergency water damage issue come up on an early Sunday morning where water was leaking from my upper story laundry room down to the garage. In a panic, I was able to stop the leak and reached out through Yelp for help. Jason Jones and Superior Restoration were the first company to respond to my request and I'm glad they did. Not only was Jason able to calm me down, he was able to make it out to my home and did a full inspection all within an hour of contacting me, AND on a Sunday too. Jason was very knowledgeable about the potential damage issues that may have occurred and assured us that we've done everything we could so far. He got us setup to minimize the damage from our accident, and has done a great job explaining the various options that we had from what the minimal repairs might be versus potentially the worst case scenario. I fully trust in the service and expertise that Jason and Superior Restoration has provided me in restoring my home back to normal. Thank you for the excellent service. read more

Victor Huerta and his team were responsive for the job at my home where we had water damage due to a broken pipe in the wall. His team came in and got to work right away. Would recommend this business and will use them again should I need any restoration services in the future. read more

5 stars with a couple caveats - I'm one of those people who believe I should get what I pay for. "I know, I know...call me crazy!" But it's our money and I expect them to deliver what they say they will deliver for the agreed upon price." I tell you this so you know where I'm coming from when I write this review; on the premise that I'm paying them for something they said they would do for the price they said they would do it for. I'm not basing this review solely on the fact that they do a better job than someone else for half the price. (I hope that makes sense to all of you). These guys said they would do a certain job, in a certain way, for a certain price. Therefore I expected them to do just that; anything less would be unacceptable. So here we go... Comparatively speaking, these guys did a great job and are a step above the competition. It's a level of service and quality you pay for, but worth it in my opinion. (The cost was double compared to what I've paid in the past). They don't do the whole "bait-and-switch" thing either. The quotes are clear, concise and come with an explanation for every option offered. Just straight forward quotes without any trickery. They showed up on time, were courteous and well groomed (I liked the fact that the people who were there to clean our carpet weren't slobs). They made sure to protect our entire property, not just the carpet they were cleaning (the pictures I added show how meticulous they are with corner guards for inside the house, metal stakes to guide their hoses around flowers and plants outside and booties to go over their shoes). I appreciate their attention to those kinds of details. They spent extra time to get the more dirty areas clean, such as the edges and high traffic paths. One thing they did was get the edges along the walls where the dust settles and most vacuum cleaners can't clean. They moved the furniture that needed to be moved and placed foam spacers under them to protect the carpet after it had been cleaned. There was one dresser I asked them to move which they forgot, or neglected to move. Just so happens this dresser was over the top of what used to be a high traffic area, so it was pretty dirty underneath it. When I contacted them about it they offered to come back and take care of it without hesitation or question, but it's still an inconvenience. It's still my time they're wasting to come back and do what they should have done in the first place. I highly doubt they will offer to compensate me for there mistake either. (How much do you want to bet that they offer me a discount on my NEXT service, if anything? Any takers ???) I had them clean an area rug as well. When all was said and done the rug was clean, but they didn't rake it when they were finished. So the areas of the rug that were matted down are still matted down. An extra few minutes with a carpet rake to lift the pile back up before it dried would have been nice. They do a great job for a higher than average price; it's higher than what I would have expected to pay for what they did, but it's not absurd. Overall they did a fine job with great results and would recommend them. read more

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I have used Shamrock Cleaning & Restoration for years and have been extremely happy with the service, there simply is no need to go anywhere else. The service is exceptional, professional and the employees are always very friendly and helpful. I highly recommend this company to everyone!! It's nice to see a company still hold customer service in high regard for their business. read more

I had a leak at the house and wanted the area assessed by professionals. Superior was very responsive and sent out Jason the next day. He was very friendly and professional. He looked at the area and provided recommendations that were reasonable and made a lot of sense. I highly recommend them to anyone who needs any restoration needs. read more

Big thanks to Larry, Daniel, and Damion. Shamrock has been out to the property twice for three leaks, and will certainly be called on again if we have another problem. Larry was prompt and did a great job of communicating. Daniel and Damion did great, clean work leaving minimal dust or evidence of their work along with a very clean study tape job around the plastic. Big thanks. read more

I had a water leak and needed help quickly. Larry and his team jumped in and got it done. Very professional. When you are not there to watch contractors you get nervous but Larry and his team showed me what they did and discussed how they "did it the right way". Loved them. Happy to recommend. read more

These guys are the best in the business. I've used them for years and would never go anywhere else! Not just for the great job they do but for the people they are--top notch professionals. You go guys--David and Damian! read more

Superior Restoration - And by the way David and Damian say I'm their favorite customer! Well they're my favorite carpet and tile guys! - Damage Restoration Near Me - Rancho Cucamonga, California

I had a leak in the kitchen , so I hired them. One week into the demolition process , they told me they cant start the next step for next 3 weeks. Great! So now I am left with searching for a new company that can do the job after they have been through this million times. Everyone of their employees work in silos and have no clue whats going on. They just left me in a limbo in the middle of a job. Hire them if you want to miss your deadlines. read more

I have referred Shamrock to my friends and family for years. Who wants a stranger in your house. Their guys are all nice, professional, and well mannered. They get in when they're supposed to and get the job done quickly. What more could you ask for ? read more

We've been our new home one year now, and it was time to get our carpets cleaned. We contacted Shamrock, they came out to give us an estimate, Eric was very professional and explained the whole process, along with providing helpful information we did not know about carpeting, and it's care. The day of the cleaning the guys coming to do the cleaning first called to say they were on their way, and also offered to bring Starbucks coffee for us. Booties were worn by them, as well as providing us with them to walk on the carpeting after they completed the work. Protection was layed down on our flooring and around all corners so as not to damage anything in our home. As Eric explained during the quoting process, if we removed the small items from furniture they would put foam protection under that furniture so has not to damage the carpeting while it was drying. Very satisfied. read more

Very impressed with the skill level and expertise of the technicians, in their water damage department. They are very quick to respond to a call and the craft of their work is second to none. And to top it off the technicians that come out to do the inspections and estimates are actually the guys that do the work. They are very trustworthy and well spoken. Thank you Alex and Teo. I will definitely recommend this company to my family, friends and co workers in the near future. read more

The office was flooded due to machine breakdown back in late Jan. Contacted Superior and nothing els needed to worried. Professional team and ready to perform above your expectation. Special thanks to Bobby (Project Manager) and Kevin (Project Director) who have been walking me through all the details on the construction and provide guidance on communication with insurance company. read more

Shamrock is as good as it gets. I had a plumber who improperly serviced my house and ultimately caused a category 3 water leak from my master bathroom and impacted my bedroom as well. Andrew not only helped me with the restoration, but guided me through the process with my insurance and anything else I didn't know. If you're in the unfortunate situation like I was, I wouldn't look anywhere else. Thank you to everyone at Shamrock. read more

What can I say about Larry Wilberton & Eric Sprague... Amazing People, Amazing Businessmen, Amazing at What They Do For A Living and the overall BEST Networkers we have ever come in contact with!!! We are proud to call them business partners and friends. If you ever need a cleaning job done for carpets or tile, Shamrock is who you should call. Ever have a flood in your home or business?... They show up quickly, get right to work and make sure there is as little damage & hassle for you (the client) as possible. We use Shamrock Clening and Restoration exclusively in our home and love their work. Their staff is highly trained, professional & courteous... The cleaning job is second to none. We have recommended Shamrock to all our friends and neighbors and recommend them to YOU!!! Jill & Roger Blanchard The New Beginning Fitness Body by Vi read more

This is the only place to go if you need any of your upholstery, tile or carpet cleaning! They also specialize in odors and cleaning if you have any pets that might've used your floors as toilets haha My family have used Shamrock for close to 10 years now for our office, house and rental home for all of the tile and carpet cleaning along with our beds simply to keep the air clean and safe to breathe. Recently we had severe water damage from a sewage backup and it flooded the entire basement of our house. My dad called Larry and Eric, owners of Shamrock, on the weekend and they were there immediately with their crew and worked endlessly to help save us out of the bad situation. These guys are honest and hardworking owners and produce the best service that I've seen around. You will not regret going to Shamrock for anything that you may need! read more

FIVE STAR SERVICE!!! After noticing a leak under our kitchen sink, we called a plumber friend and he referred us to Shamrock for restoration due to extensive water damage, which we had no idea was there! Alex from Shamrock was literally at our front door within 30 minutes of calling, and after surveying the damage, he suggested we contact our homeowners insurance. Alex insisted on being present when the adjuster showed up, so the next day we called & he was here almost immediately. He gave the adjuster a thorough rundown of the damage, and if it hadn't been for his presence, I don't think our insurance would have covered nearly as much as they did. Alex and Nick arrived the next day to begin the job, and they were both so incredibly professional and respectful in our home. They worked quickly and efficiently on demo and restoration - removed the rotten drywall and mold, and left a huge dehumidifier and several fans in our kitchen until everything was dry. Each day they would check in to make sure the equipment was working properly, and this was over Christmas! I would highly recommend Shamrock - they are knowledgeable, thorough, super fast and very reasonably priced. After learning of all the other services they offer, we will certainly be using them in the future! read more

Like the name suggests, Shamrock ROCKS!! The staff is always incredibly courteous. My representative, Cole, always gets a hardworking team to my location on time.. especially when I have a deadline such as a holiday event coming up. He is there for me Thank you to Cole and the Shamrock team!! I will never go elsewhere read more

Superior Restoration - Amazing results! Thank you Cole and the Shamrock team! - Damage Restoration Near Me - Rancho Cucamonga, California

Had these guys come and clean my carpets. They look awesome and the service was completed in a timely fashion. These people are first class all the way around. Were prompt with appointments for both the bid and work. Techs were very friendly and I even recieved a follow up call to see how the job went. HIGHLY HIGHLY recommend. P.S. Read their filtered reviews, there is 17 of em. read more

I can't say enough amazing things about the guys at Shamrock. They are on time, extremely professional, and on top of all that, they're incredibly nice. When Eric came to inspect the carpet, he educated me on what tools they use, why they use them, and even showed me demo videos. The price is upfront and hands down. There's no tricks or hidden fees or last minute add ons. Nick did an incredible job on our apartment. All our trouble areas including high traffic areas were spotless. Literally. He even left us a couple pairs of booties and a bottle of spot remover. And being on third floor was no problem for him either. Thank you Nick and Eric and everyone else at Shamrock. You are all amazing. read more

I just want to thank Larry & Eric from Shamrock for an outstanding job at my home & business. They were punctual, professional,thorough, and I believe they went above and beyond for me with their work. The price was very affordable and I will keep having them clean my carpets every 6 months! I definitely recommend Shamrock to all of my friends & family! read more

Thank you to Shamrock in Rancho Cucamonga for a great job on our couch. The armrests were looking pretty warn and we were hoping they could help. After they were done it looks great. Their service was fast and professional. We are very impressed. I highly recommend Shamrock for anyone looking for carpet, upholstery or tile cleaning. They also handle fire and water damage. We will be seeing them again! Thanks Eric and Larry! read more

The company cleaned the damaged areas well. The staff are great and polite to work with. Be careful with this company they are in bed with the insurance companies. After the Insurance Adjuster came, they agreed with everything she wrote and just wanted me to sign a their work agreement to do the work. Under the area,'Work to be completed" they wrote " whatever the adjuster agreed to". No estimates on anything, essentially they wanted me to sign a form without indicating the work they are contracted to do. Not very good business. I will not recommend this company based on their poor business contracts. No longer happy with this service. Have filed a complaint against my insurance company to the CA Insurance Commissioner. read more

Just WOW, what a GREAT team at Shamrock!!!! Great friendly service, everyone starting from Larry, Eric, Nick, Scott and down to Mike... oh even the ladies at the office when I called. (sorry if I forgot anyone) I had water damage at my place... first person I saw was Larry, he assessed the damage and took action. At first, I was hesitant.... not knowing what needed to be done, Larry was hands on a little aggressive and was taking action (I was nervous). I'M SO GLAD THAT I MADE THE DECISION TO LET THEM HANDLE the restoration. From the first moment to the very end, the first person to the last person... they ALL have been simpathetic, courteous, friendly, professional, dependable, clean, and most of all genuinely caring of me and my dog "Prince". I have nothing but great things to say about Shamrock Team. CALL them ASAP you will not be disappointed!! ps: Hi Guys, my place turned out great and thanks for all the advice!! :D read more

Everyone at Shamrock really went the extra mile for me during this water remediation process with my insurance. It was unfortunate that I had the water supply valve burst in my master bathroom and caused a flood. I called my insurance agent @ State Farm right away and she gave me 3 remediation company and Larry's people was able to come out right away so it puts me a little bit at ease. To make a long story short my insurance adjuster was taking a hell of a long time to process a claim that is so straight forward and after all that they didn't even compensate enough to cover all of my expenses, I was so livid. I called Andy from Shamrock explain to him that after a month of waiting we finally have the green light to do the remediation but I had to pay out of pocket to cover some of their invoice so Andy told me that he was going to call my insurance and see if he can renegotiate some more reimbursement for me. What do you know a few days later, I got an email for a second check I was so happy Andy was able to help an unfortunate homeowner. The day has finally come to demo all the walls and ceiling that was damaged and Daniel Damion did his magic in 30 mins he was done opening my whole Kitchen ceiling and he cut was done so nicely I think it would make the rebuild so much easier. Thanks to Larry, Andy, Eric and Daniel @ Shamrock you guys are so professional and make this unfortunate event less stressful for me. read more

Superior Restoration - Damage Restoration Near Me - Rancho Cucamonga, California

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So grateful to get referred to Larry and his team - Andrew, Daniel, and Damion. Shamrock was referred to us after our plumber had been brought on to take on a leak in our kitchen slab. We had water damage to kitchen cabinets, walls, and carpet... and we had no idea where to start. Larry has been a great quarterback with our homeowners insurance, answered all our questions and offering cost effective solutions. Andrew took over when Larry handed us off and has been great on the next steps. Daniel and Damion are a great team demo and clean up team! They came in and carefully packing up our items and then seamlessly transitioned to demolishing and removing the damaged cabinets with minimal mess. I was shocked they did it so quickly yet were so clean! They left minimal dust and put up a very clean tape job around the plastic in our kitchen to keep the dust contained. It's not over yet... I will certainly return to update this review! Thanks Shamrock! read more

I just had my carpets cleaned by Shamrock Cleaning and Restoration. They did an amazing job! I forgot how good freshly cleaned carpet felt under my feet. They brought my nearly 10 year old carpet back to life. While they were here I had them check out my air duct vents. I had noticed a lack of air flow in my heating and cooling system. When they went into my attic they discovered that a duct had come completely disconnected from the vent. I'm looking forward to seeing a saving on my electricity bills and living more comfortably. Thank you Shamrock! read more

By far the best carpet cleaning and upholstery cleaning company I have used. The staff is exceptional and more importantly punctual. We are very impressed with their work and service; we have used them on four different occasions for residential and commercial carpet and upholstery cleaning. We will continue to use them in the future. read more

These guys are simply the best in the business. I have used for my home and more recently of my apartment. Pets seemed to befuddle other cleaners, but these guys have the right equipment and the right staff. Nick, Mike, DJ, all great guys and do a great job! Owners are very involved too, making sure all is just right. Thanks Shamrock for being there when I needed you with a great job at a fair price. read more

We had a leak from our second floor to the lower level. Which created a bubble fill with water. We didn't know the cause at the time. So my husband contacted a plumber the next morning to evaluate and he suggest contact Shamrock for a clean up. Andy show up at our home that afternoon to inspect the damage. He also assist with the insurance calm for the damage. Couple of days later Andy, Daniel and Nick show up and proceeded with the project by remove the wet dry wall. They first conceal the area with thick plastic to prevent any dust or debris from go all over the house and leave the drying equipments over the weekend. The area was set to dry and a few days later we notice another bubble building in a different area near the original site. We notified Andy of the issue right away. Plumber was called to fixed the issue and the appliance repair was completed. The following day Daniel showed up on time and was very pleasant and polite. He went straight to work and remove more wet dry wall all while keeping the outside area free of dust and debris. Daniel left the area to dry for the weekend and came to recheck to make the area is dry and no further damage. Daniel and Nick came to remove all plastic, equipment and clean up the area. Overall experience was great, couldn't ask for a better crew to do the job. Everyone was very professional and friendly. I hope not to use their service in the future but if I do.... I would call Shamrock. Thank you for a smooth transaction. read more

Excellent job on carpet cleaning. Shamrock arrived on time and the representative was professional, thorough, and very helpful and polite. I have used Shamrock throughout the years and always have been very satisfied. read more

I just used them for a minor flood restoration and carpet cleaning. They had a great response time, the techs were nice and very helpful, the prices were also very reasonable. I will be using them for my regular carpet services in the future. Thank you for the help Larry! read more

Excellent service! We needed our couch and just one room cleaned and they happily took care of us. Our old couch really needed a cleaning, we have kids and a dog! We had been in the market for a new couch, but Shamrock did such a good job, we may get a few more years out of the old one. Very reasonably priced, good service, and they were able to get the few pet stains out of the carpet, too! read more

Because of our daughter's asthma, we get our carpet cleaned every 6 months. The company we usually use was not available so our neighbor recommended Shamrock. I was so impressed with the whole process of their service. From the nice lady who answered the phone to schedule my service, to the carpet cleaners who were courteous, professional and did a fantastic job in leaving our carpet clean and fresh. I was impressed with their level of professionalism that we realized our previous carpet cleaners were not so courteous. We will definately continue to call Shamrock for all our carpet cleaning needs! read more

Superior Restoration - Damage Restoration Near Me - Rancho Cucamonga, California

So disappointed in Shamrock. After they completed a professional job of tearing down the kitchen wall and lower cabinets & letting fans run to prevent mold in our quarantined kitchen, I later noticed that almost all my electrical outlets were ripped out when they removed our granite backsplash. I spoke with Larry several times, and showed him pictures of the kitchen I took immediately after his guys left and before the other contractors came to rebuild our kitchen. Larry even told me he spoke to his employees who admitted they were responsible for the damage, stating there was no way the guys could have avoided damaging the outlets. I appreciate him being honest about this. But instead of sending me an electrician or paying the approximate $400 bill for the electrician I ultimately had to hire to fix my outlets, he kept giving me the run around, telling me he spoke to the insurance adjuster who said he'd look into reimbursing us. However when id immediately call the adjuster, i got a different story. I got bounced back and forth between the 2 for about 4 months. So while their work is professional, their decision to avoid this financial responsibilty, despite admitting liability, left a really bad taste in our mouths. We paid their expensive bill of over $4,200 without hesitation, but when it came to getting reimbursed a measly $400 for the damage they caused, i felt like a cat chasing a mouse. They finally offered to pay for the replacement parts ( which are probably about $10-$20) but we haven't seen a check to date...and what a joke anyway. Really bad move, Shamrock. Ao incredibly disappointed. read more

Shamrock is amazing! We had a flood at my office. It was really bad and I didn't know what to do. The 3 friends that I did call all referred Shamrock to me. Shamrock came out very quickly and reassured me that they were there to take care of the issue and they put me at ease that everything would be alright. It was. And they were all so professional and kind. We now use them to clean our carpets on a regular basis. Their customer service is beyond excellent! read more