Dr Robertson is a good Dr who cares about his patients. He does no rush you & he is very thorough…read more I've seen him since 2017 and he found things overlooked by my previous Dr. I'm working again and very grateful to Dr Robertson

Since my review, Dr. Laurence at Pikes Peak claims she refunded my $50.00; although, it has yet to…read morebe posted to my bank account. However, SHE THREATENED ME WITH LEGAL ACTION IF I POSTED ANYTHING NEGATIVE ABOUT HER OR HER BUSINESS. I informed her that I had the absolute right to post the truth of my experience with her. Is this really the kind of person you want taking care of you? Freaky, scary!

I have a VERY difficult time getting callbacks from this office. I don't know whether the office…read moredoesn't give the dr or PA the messages or whether they feel I'm not urgent enough to call back. My initial dealings with the dr and PA were very good!

Trying to schedule an appointment is almost impossible. Nobody every answers the phone, you can…read moreonly leave a message and if they call you back, and you miss the call, there is no follow up. I guess it is up to the patients to ensure they stay in business. The patient portal does not work. I set up an account, was able to get in once and now I cannot. I called to get some help, but the girl on the phone said "Oh yeah, that thing hardly ever works." I tried to reset my password/username and it gives me an error message that the username/password is already in use and does not let you go any farther.

Dr Cassidy has fixed so many of my kids arms over the last few years. Whether falling off of a zip…read moreline, or an accident in a trampoline, he has always been so kind and helpful.

I had an initial consultation with Roger Sung regarding lower back pain. Quote: "I am just the…read moresurgeon". That really sums up his role. With a cursory review of my xrays, he said, "you can do physical therapy, cortisone injections, or fusion. You decide." Really? Maybe he is skilled at back surgery, but nothing else. I guess I need to find an orthopedic physician who does more than just surgery. He gave me a prescription for PT. "All modalities prn per therapist". Not his problem.

Recently had a pacemaker replacement at this hospital. The surgery went well but afterwards…read moreexperienced significant bleeding out of my nose and pulse was abnormally low. Ended up in emergency. The staff there, particularly the nurses were very attentitive and cared for me thru my discharge at 2 am. It was a difficult problem to handle but they performed very well with caring for me during that time. Have always had good care at Penrose Hospital, personally, even though I know they and most other medical facilities in COS get lots of criticism. That has never been my case even after 15 surgeries in 25 years here.

Blood Pressure in Cardiac Rehab hovered between 219/115 and 179/108 and I struggled to keep my…read morebalance. The cardiologist onsite, at Cardiac Rehab, had to keep me from falling. even with the waking stick I was using to walk. That was stolen. While I was in the ER at Penrose Hospital . After 7 hours in the ER. My BP didn't go down and they lent me a cane and sent me home. With BP higher than what I went in with. The ER nurse asked, if I left my walking stick, I use to walk now after surgery, "At home. " I was discharged by an ER doctor anyway. I got help from the Uber driver to walk from the hospital entrance to his car and from his car to mine. Because my car still at the Cardiac Rehab facility. Then drove home . When it was passed midnight. I used a second walking stick I had in my car to get inside my house. I played solitaire for two hours with a migraine and went to sleep. BP now 150/91. Proving once again. Disabled people are not treated like human beings by the American Healthcare system. Because I would have been better off, and safer, going home in the first place.

A few weeks ago I submitted a one star review for really substandard care…read more Dr. Miranda, Clinic Director, took the time to call me personally and ask for clarification. He listened and took action! He asked for me to come back in so he could examine me again, give me the shot I needed and took time, lots of time, to explain and offer solutions. When a company takes the time to care for their patients - it's a sign they do things right!

From my appointment on 3 April 2026 1. Dr Werner Ziegler…read moresaid my toe wasn't broken and tried to send me away and after an Xray turns out toe was broken 2. Front desk lady Krystal extremely rude and neglected my care when I needed the physician to fill out papers for my insurance 3. They have hidden billing so if you pay in office expect to get a bill a month later for hidden fees

Can was my doc and he was amazing. I fell and broke my pinky and ripped the nail out. He got me…read morefixed up and recommended the best course for the beast result. Worked out great. They are always nice and willing to get you in as soon as possible.

Came here on a whim as it was the only urgent care open near me on a Saturday. It was busy so a…read morewait was expected, but they were honest about the wait time and handled the crowd of effectively. Receptionists, MAs, and providers all friendly. I have actually been here a few times and no issues ever!!

BE AWARE OF THIS OFFICE & DR. SOTERES!…read more I scheduled an appointment with Dr. Soteres because my 18-month-old son has been experiencing an intermittent itchy rash for several months. He is otherwise a healthy, thriving child with no fever, illness, or other concerning symptoms. We were hoping to determine whether the rash was eczema, allergies, or a combination of both. Initially, the visit seemed fine. However, I was disappointed by how quickly conclusions were made. Before thoroughly examining my son, Dr. Soteres stated that it was definitely eczema and not primarily allergy-related. The tone of the appointment changed significantly when we were asked about vaccinations. We explained that we have chosen to take a delayed approach and vaccinate more gradually. From that point forward, the conversation felt less focused on diagnosing my child's condition and more focused on our decision regarding vaccinations. Dr. Soteres expressed concern that the rash could be measles and suggested urgent evaluation, despite my son having no fever, illness, or other symptoms typically associated with a child who appears acutely sick. What was most upsetting was feeling judged rather than supported. Regardless of differing opinions on vaccination schedules, I came seeking medical guidance for my child's rash, not a lecture about personal parenting choices. At the conclusion of the visit, I was given paperwork encouraging vaccination and told my son could have infected the whole office and he needs to know asap. While I understand that physicians have an obligation to discuss and recommend vaccines, it felt like the majority of the appointment became centered around my child's vaccination status rather than the reason we scheduled the visit. I left feeling as though I was being viewed primarily as the parent of an unvaccinated child instead of as a parent seeking answers for a skin condition. In the end, the diagnosis was eczema annd unvaccinated disappointed and we were prescribed a cream. After all of the concern and discussion, that was ultimately the treatment plan provided. I left feeling that my concerns about possible allergies were never fully addressed and that the focus of the visit had shifted away from my son's symptoms to his beliefs... which was mind blowing to me. I fully respect that physicians may have different medical opinions and recommendations. However, I believe patients should be treated with professionalism, respect, and compassion, even when there is disagreement. Unfortunately, I left feeling dismissed, judged, and uncomfortable rather than helped. Based on my experience, families who make medical decisions differently than their physician may not feel respected or heard in this practice. Be aware of being judged and shamed by dr soteres

The Common Spirit data base must be wrong because that practice's address that printed on my…read morereferral had changed over two months ago. I arrived at that wrong address to find an empty and locked office, but still with their name in it. I called but they don't answer their phones at lunchtime. I listened to their directions message on that main line but it still has that wrong address, the one I was looking at. Again, that was two months after they moved. I called back when they reopened and explained the situation. I then drove to their correct address but was turned away because I was late. The receptionist was uninterested and did not try to reschedule. To their credit, I got the call from their office manager that I requested. She apologized and did try to reschedule. I declined. I'm not interested in care from a practice with so little attention to detail or concern for new patients.

I was fired as a patient after questioning staff as to why their office doesn't fill out pprwrk for…read morelawyers, employers, schools, etc. When I started going to their clinic, they were aware I had a lawyer for a SSDI application, but when I needed them to fill out pprwrk for my lawyer, they refused saying they don't fill out any pprwrk for anyone for any reason.

Dr. K has been treating me for severe migraines with botox for years. I have had many medical…read moreissues and have dealt with many types of doctors over the years. To be a doctor is a special thing, you get status and eventually you can become successful. There is nothing wrong with the people who go into the careefield for this. However, some people are actual healers. Ones who seem to want to help people. See each person as an individual, not a 15 minute appointment. My years of being taken care of by Dr K tells me that she is a healer. She has taken such great care of me and I would recommend her to anyone I truly loved and cared for.