Lived here for a few months now. Good structure, fairly good price for what you get. Great front…read moreoffice. Overall, very satisfied and yes I would recommend it.

This is a wonderful place to reside. I've lived here for several years and have to commend their…read moremaintenance crew with a special shout out to Ronnie. He is so nice and professional. As much as I dislike having to submit maintenance requests, I'm always happy when Ronnie shows up as I know he will get the job done. Great crew here at Lookout Hollow apartments. Keep up the great work!!!

We had a tour with Kelsey and she's PHENOMENAL!!! Best best best customer service I've experienced…read moretouring an apartment.

It's been almost a year since living at this community and I have the same sentiment from when I…read morefirst moved in! The community is safe and quiet, conveniently located within walking distance to a grocery store and multiple restaurants, the units are modern and well kept and the staff goes above and beyond to create monthly fun events. The coffee bar is top notch and I frequent it daily; I've saved hundreds by not going to Starbucks

amazing staff and property, i wouldn't want to rent anywhere else. Tyler and…read more Annasty were both extremely helpful, professional, and informative.

Do not move here. Management is a mess. I just got a bill for $400 added on to my rent because they…read more"forgot to bill us" for two months. Yes, your water bill is around $155 which is stupid high for water that smells like sewage most times. There is a hole in the gym ceiling and also they make you get spectrum which is $65 a month whether you use it or not. And you won't use it because it's just basic cable and WiFi. No netlfix, no hbo. Nothing anyone would want. The pool is nice but it's way overcrowded. For $1700 a month, literally anywhere else would be better.

This place has gone downhill since the previous manager Kristen left. I met the new manager once…read moreand that was enough. She's constantly outside chainsmoking and is extremely rude and unpersonable. Only one person inside, only one person outside doing maintenance. I can see why everyone left.

Everything about living at El Sereno for the last four years has been wonderful! There are…read moreactivities available, social events and a monthly luncheon. Every one brings a dish and makes it a wonderful time to meet others. I love the exercise room. The management is spectacular.

Lots of coyotes , staff is incompetent and the handyman is lazy. The security is not a concern…read morethough.

Mr Enriques is very helpful answered my call answered and…read moremy questions professionally also considering my situation personally I value this business and the person with utmost respect and encourage anyone who is in need of a suitable home/apartment to call the Apartment buddy...

They took over 48 to respond and then didn't send anything I couldn't find myself.Do NOT recommend…read more You're better off using Yelp and Google to help you!

My husband and I first moved to San Antonio because he was stationed here for a short while. We…read morespent a few days here prior to moving to look for an apartment and we had numerous great options. When we came to the springs at live oak, it was initially very clean and we enjoyed the tour and how friendly staffed appeared and how well they knew their tenants. I think it was when our leasing agent began pressuring us into getting this apartment is when I took the wrong turn. We were sitting at her desk talking about options to which she asks us who else was on our list of tours. She then proceeded to call every other apartment we were looking at to compare their prices to hers and tell us now we don't need to look because she had done all the work for us. I definitely wish I had taken the time to go and look. We rented with a detached garage. I don't think we had too many issues with the apartment itself. I had mentioned before that it appeared to be really clean. And part of me was impressed with the bit they had about the dog poop thing where they would pick up any dog poop and "dna test it." That never happened and there was literally dog shit everywhere. I watched a neighbor pick up bags of dog poop and take that handful of bags to the leasing office himself because we were tired of all the mess. There was also a point in time, with the damn wash bay, where it just wasn't functional. A few of my husbands things were even stolen while he was in the wash bay. And don't get me started about the "gated community" bit too. We wanted a gated community to feel safer about where we lived. We were moving into a new state and knew NO ONE but that damn gate was always broken because people kept driving through it when it says "timed for one car only." I don't think anyone got in trouble for braking it either. That gate was open 80% of the time that i lived here. Other than those few complaints they really worked with us when it came to our relocation/next duty station. Though a little bit pricier-- it was appreciated.

Your apartment will not be moving ready. You will be greeted with an infestation of roaches. Then-…read moresquirrels and rats will get into your apartment. Bambi, April, Matt and Chris are all awful. This place has had new management four times in the past five years. If you wanna live in an overpriced apartment that's infested with roaches then by all means move in. But do yourself a favor and find a better apartment. When we moved in, we gave them a list of things that were wrong with the apartment. When we moved out, we were charged for all those things plus wear and tear. When you move out, you will be given an outrageous bill. Living here was a nightmare, and I'm glad to be gone. It is honestly a horrible community with way too many rules that they don't even follow themselves. They have had somebody come out three times to try to fix the pavement and they failed three times. We never had any type of peace living in this apartment and neither will you. Look somewhere else. It took about three months for the staff and us to find where the roach infestation was. Until then, I was not able to move in all my stuff into the cabinets. It was just a horrible experience living there. We never had a point to where we felt settled because All of a sudden squirrels started entering our apartment. I could go on and on about what's wrong with this place but I'm done wasting my time. I just wanna warn everybody not to move here. You will regret it. We had to do our own pest control and had a dead squirrel living on the roof of our doorway. It stunk for weeks and management came by to give us a $50 gift card. What a slap to the face. These apartments will play you and then switch the narrative. Absolutely disgusting and awful place to live. Horrible maintenance. They need to be re trained and you need to hire new managers and leasing agents. HORRIBLE! I will be posting pictures of the roaches and squirrels on Google, yelp and every outlet I can. Shame on you all. Nothing but a disgrace and disappointment as a human being. You all have no moral compass.

Fleas during the summer, no help from management couldn't even live at my apartment I am paying…read more1,250 for. it was not liveable for my cat or me to be in, I rarely complain about these things but it was just too much especially due to the upstairs neighbors leaving the water running and soaking your entire bathroom and kitchen roof. Caused mold in my apartment, I couldn't stay there again then after repair the apartment smelled like a hardware store... corner upstair neighbors in building 10 mad dog you from their balcony when you drive up , people park in two lanes to tag team a spot for buddies management don't do nothing about. Look away honestly.

DONT LIVE HERE! After moving from the east coast to Texas, I was excited to start a new journey…read moreafter staying with family. I applied here and got more than excited when I obtained the approval. The location and pricing were attractive and located near my child's school. TOTAL SCAM! Well, my excitement didn't last long because after I was approved I received a call from Rachel telling me that I would be charged an additional full months rent with very little explanation. That should have been a sign but I proceeded with the move. After moving into a 2 bedroom, I soon within hours discovered that the unit was outdated and infested with roaches. Once I advised the Gina, I was told that the unit was clean so I literally had to demand out of the lease and for the apartment to be sprayed. I also asked to be moved to a better unit and was initially told by Brittany that they only could offer me a 1 bedroom at the some rate as a 2 bedroom. LIES. After a day I asked to be let out of the lease, again, well out of the air, I was informed that a new updated new unit was available. So I was moved to a corporate suite (for a week, while I waited for my unit) with my 6 year old and had to do all this moving alone, I was told that maintenance couldn't help. I soon learned that the new updated 2 bedroom wasn't actually an upgrade but it was simply cleaner than the ROACH infested unit. Making matters worse, after finally settling into a unit, I learned that the neighbors don't pick up after their dogs so getting to my apartment was nasty and disgusting. I soon faced personally problems and asked out of my lease after only being there for less than a month and was told "no" after all they put me through, they intended to report a lease termination on my credit report. STAY AWAY, the staff present as nice but it's not a good place, it's dirty, people don't pick up after pets, old appliances and is prone to roaches. SCAMMERS!

I've lived here 6 long years unfortunately because I live paycheck to paycheck working my ass off…read more45-55 damn hours a week. Management sucks, they don't care, and now my personal vehicle was egged over night. Not only was my vehicle egged, two of my neighbors vehicles were egged, and my husbands car was egged. I now have chipped paint, minor dents from the impact, and had to pay for a professional service to clean my car because a simple cheap gas station car wash wouldn't get all the yolk off of my car. Thank you to whoever was a disrespectful f*** and did this to some hard working people.

Lived there a year, nice place, clean, quiet, nice staff, would recommend getting your own washer…read moredryer to avoid laundry card hassles...aside from that, it was very comfortable there.