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    Tropical Chevrolet

    2.1 (340 reviews)
    Closed • 9:00 am - 9:00 pm

    Services - Tropical Chevrolet

    Auto brake repair

    Auto engine repair

    Tropical Chevrolet Photos

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    BS "mandatory" fees.

    2-Star Review: Dishonest Pricing Tactics-- Buyer Beware After receiving a quote from this dealership, it became crystal clear how they operate. They advertise vehicles online with massive discounts; in my case, over $7,000 off MSRP, to appear competitive and draw interest. But, once you engage with them, they load the quote with over $6,000 in inflated, questionable fees and "optional" add-ons that were never disclosed upfront. Here's what they tried to sneak in: $1,390 for "Paint Protection" - likely a cheap spray or sealant that costs them next to nothing and offers little long-term benefit. $1,390 for "Fabric Protection" - something like Scotchgard, which can be bought for under $20. That's $2,780 total for basic protections that would cost under $100 to apply yourself, and probably aren't even top-tier products. $1,390 for a "Voltswitch GPS" - a GPS tracker most customers don't request, typically worth around $100. $395 for wheel locks - a $40 accessory available anywhere. $979 for a "Pre-Delivery Service Fee" - essentially charging for vehicle prep already paid for by the manufacturer. $497.50 for an "Electronic Filing Fee" - an absurd fee for DMV paperwork that most dealers charge a fraction of. In total, that's over $6,000 in padded costs. This completely erased the advertised "$7,000 discount." This is a TEXTBOOK bait-and-switch tactic: lure you in with an attractive price, then make up the difference with overpriced, unnecessary extras. When I pushed back, they claimed, "You're still getting $7,000 off MSRP." But that's just smoke and mirrors. I was actually being charged that money back under different names. that is called deception. Worse, I was ready to pay cash, no financing, no trade; just a straightforward, simple transaction. The listing price looked great, but when I asked for confirmation over the phone before driving from Palm Beach to Miami, they refused to discuss anything unless I came in. Eventually, they sent a quote filled with all the above junk fees (none of which were mentioned in the listing.) If they're this deceptive with a cash buyer, imagine what goes on in their service department! Upselling, inflated repairs, unnecessary charges? This is exactly the kind of behavior that gives car dealerships a bad name. It's misleading, unethical, and a complete waste of time. If you're still considering buying here, demand an itemized quote upfront, scrutinize every charge, and be prepared to walk away. Better yet, buy from a dealer that doesn't rely on deception to close a sale. They're out there.

    The front of Tropical Chevrolet car dealership.
    Victor F.

    Just got my car serviced at Tropical Chevrolet by my favorite service agent Maria Reyes, she never disappoints me when I bring my car here to get serviced by Tropical Chevrolet, I have a Hyundai Sonata and I refuse to let Hyundai service my car, Tropical Chevrolet and Maria Reyes are the best!!!! Thank you for your excellent service!!!

    My go to person at the service department, Maria.
    Elizabeth W.

    I've been dealing with Chevy since I bought my car and my go to person, Maria at the service department. She's the best!! Whenever my car needs service, I just call and ask for her.

    Proof of junk fees added to the advertised price.
    Miguel I.

    BE WARNED! This dealer is dishonest with bait and switch advertising tactics and tying the sale of products. Advertised prices are not honored. They add on multiple fees that they claim are not optional, clearly violating the FTC Anti-Trust Rules and Regulations. Florida Statute Section 501.976(16) clearly states, "The advertised price must include all fees or charges that the customer must pay" "only allowed to exclude sales taxes and other government fees." This dealer is blatantly violating the Florida Deceptive and Unfair Trade Practices Act. Further, the Federal Trade Commission finalized the "Combating Auto Retail Scams Rule" (the "CARS Rule"), which addresses the use of bait-and-switch tactics and hidden junk fees in connection with auto sales. I recently went in to purchase a vehicle and was ridiculed by the Used Sales Director Alejandro Trujillo and the Finance Manager Marc Sclafani for asking them to remove these junk fees from the sales contract. I was told they are mandatory fees. Here are some of the junk fees they tried to add to the advertised price. $2,495 ‐ Tropical Advantage Plan $997.39 - Used Car Reconditioning Fee $979 - Doc Fee BE AWARE THESE FEES ARE NOT MANDATORY AND AGAINST THE LAW TO BE FORCIBLY INCLUDED IN ADDITION TO THE ADVERTISED PRICE. If you are or were forced to pay these fees, join me in filing an FTC complaint on this dealer. The violation of any FTC Trade Regulation Rule - including the CARS Rule - could result in provisions that will require a company to change how it does business going forward, to give money back to injured consumers, and to pay civil penalties of as much as $50,120 per violation. https://reportfraud.ftc.gov/#/

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    1 year ago

    Biggest scam artists in the planet. Go in and try and buy a car without $6-9000 or extra fees, it's insane

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    “We drove all the way from Kendall, after being referred to our new favorite and forever car salesman, Robenson.”

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    Super good everything from the first moment I contacted Samantha Gonzalez they helped me in…read moreeverything and in every problem they looked for a solution Samantha and Deyker are the best..

    WARNING TO ALL CONSUMERS: SCAM AND FRAUDULENT PRACTICES ​I…read moream writing this review to warn the public about a highly illegal and deceptive experience I encountered at Toyota of North Miami on June 11, 2026. During my vehicle purchase, the sales representative, Nelson Pineda Rodriguez, in direct collusion with a third-party entity called Legend Services, ran an insurance scam under my name. ​I was illegally charged an unauthorized fee of $350.00 USD under the false pretense of a "down payment" for an auto insurance quote. Here are the facts: ​Document Forgery: They generated an insurance quote and stamped a signature in my name without my authorization, knowledge, or legal consent. This is blatant identity theft and forgery. ​Stolen Funds: My actual auto insurance provider later confirmed that they never received a single penny of this $350.00 payment. The money collected at Toyota of North Miami was completely pocketed and unaccounted for, forcing me to pay my full premium separately to my real insurer. ​Unlicensed Activity: To make matters worse, I discovered that the individual operating on behalf of Legend Services at the dealership does not even hold a valid, active insurance agent license in the State of Florida. ​Operating an insurance brokerage without a license, forging customer signatures, and taking money under false pretenses are serious criminal offenses. A formal Demand Letter has already been sent to management, and complaints are being filed directly with the Florida Department of Financial Services (DFS), the Office of the Florida Attorney General, and local law enforcement. ​Do not trust this dealership. Check every single line of your contract and financial breakdowns before signing anything. Nelson Pineda Rodriguez and the management involved need to be held accountable for these predatory and fraudulent actions.

    Tropical Chevrolet - car_dealers - Updated September 2026

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