Just walked out because a lady at the counter with pink rollers in her hair was mad because I told her to not put beans on top of my rice and so I had her start over. I live in the neighborhood 3 blocks away and always get the pernil rice and beans large, typically no more than $14. Because I came from the airport with my travel luggage, she probably thought I wasn't from here. Once I was rung up, it was $24. I told her I've BEEN coming here and know that a large is not $24 for RICE AND BEANS AND PORK IN NEW YORK. I've been coming here since 2021. She tried scamming me while giving me the scraps left of pernil in the tray. I walked out. That was disrespectful. Never again. read more

Whenever I don't feel like cooking, I can always count on this place for delicious and affordable food. They have a buffet style menu as well as a menu you can order out of. The line is long but moves quickly. The staff is friendly. There are dine in tables available if you want to eat your food at the restaurant. They accept cards, and Apple Pay. read more

Food was good got a large stew chicken and arroz con gandules. Sat in and ate with my child. Had some food to take home as well. read more

Tropical Grill & Restaurant - Stew chicken - Caribbean Near Me - New York, New York

This spot has a way of pulling me back repeatedly. The atmosphere feels like a friendly gathering. The amount of food you get is impressive. Employees show uncommon dedication to creating positive experiences. The whole visit was enjoyable. read more

The tres golpe hit the spot well made and delicious. Great breakfast. Also the service was really good and they made sure I got my food quickly. read more

NEVER AGAIN!!!!! I Don't Know What's Going On With This Place But It Used To Be My Favorite. We Ordered 2 Whole Chicken Combos And When We Got Home 1 Of The Chickens Looked Like It Was Picked Through. Right In The Trash It Went read more

Tropical Grill & Restaurant - A Disgrace Of A Chicken - Caribbean Near Me - New York, New York

This dominican restaurant give very small portions of rice to black people if you come in speaking spanish they will give you your money worth. I ordered rice and beans and she gave me 2 scoops and then took the back of the spoon to spread it across the pan. I asked her for another scoop and she got mad and took some rice out my pan shouted at me that all i'm going to get now and then started speaking in spanish to the other server. I told her never mind and walked out. Not only me but quite a few black people I know who have patronized that establishment stated they treat blacks with meal portions much smaller and worse than they do their spanish speaking customers. It's mainly the female servers who do it the most. For their discrimination and attitude towards black people they should get 0 stars not the 1 I did give them. read more

Tropical Grill & Restaurant - Caribbean Near Me - New York, New York

Hey don't go here they were extremely rude and unhelpful to my friend who placed an order here through uber eats. The person working here harassed them and didn't do their job at all. Their testimony is on twitter and actually I may as well post it here too ... read more

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The food is consistently delicious!!!!!! It's my go-to; it would be wise to try anything on the menu

the food here is really good. flavored well, savory, and filling. also very cheap. i got pollo guisado (stewed chicken) with rice and beans for $9. my only issue was that there was a lot of rice and not enough beans but that's fine. it's funny reading all the reviews by the white people moving into the area. they complain that the workers here are rude but these gentrifiers probably don't know what they're ordering and then leave a bad review for no reason. it's not that hard to look up the menu items on google and figure out what you want beforehand so you're not holding up the line asking a million questions. the service is great as long as you're not wasting time for no reason. there's also an area to eat if you want to dine in. read more

Tropical Grill & Restaurant - a plate of food - Caribbean Near Me - New York, New York

This is my go to spot in Harlem when I'm in the mood for authentic Dominican food. Everything is delicious, the customer service is great, lots of options and I love that the majority of the food they serve is already made and displayed ready for them to serve you. The prices are also great for the large portions they serve. When I order the longaniza it takes about 10 minutes for them to make. My only complaint is that the lines are usually really long which is telling of how great the food is but it would be nice if they had more workers. Yesterday I waited almost 30 minutes in line, this was on a Wednesday evening about 6pm. read more

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Sometimes good customer service other times not so much. Their food is good. Not the best but its good

I've been a customer for years and wanted to take the time to provide a review after another delicious meal. I ordered a shrimp mofongo with extra shrimp, passion fruit drink and carrot cake. I treat myself to this feast about twice a month. All the dishes I've tried roast chicken, salmon, fried fish have been very good and the portions are generous. There is not much ambiance so I don't normally eat there. I would highly recommend ordering in or getting the food to go. Especially for small holiday gatherings and no time to cook this place is a life saver if you're on a budget. The staff is always friendly and the service as speedy as it can be considering the how busy it can get. read more

I'm only knocking a star off because it gave me the itis. You can't eat this for lunch everyday. The food is hearty heavy food. Food you eat for Sunday dinner to be a fat lazy bum in the comforts of your home. You eat this during work hours, I guarantee you that you're not going to be focused for the next hour or so. That all being said, it's dirt cheap. I think they charge based on the size of the dish you get, not the amount of food. So you can load up and they charge the flat rate, based on the size of the dish you got. $7 for Itis food isn't bad. I can see why they have long lines. Check it out. read more

This place is good if you are on a budget, hungry and don't have too many high expectations. The food usually ranges from slightly above average to good on a rotating basis. So if you don't feel like cooking but want a filling, largely portioned meal that can last for a few servings, you've found your hit. I usually take food to go but there is usually a line that allows you to experience a bit of the dining room. The lineup area to order is pretty much fused into the dining area so you can get an idea of why take out is best. A mixed bag of patrons abounds so keep that in mind, depending on the time of day during your visit. Bathrooms are available for your use, but are not the most highly maintained. (Clean bathrooms are important to me) Anyhow, their soup, roasted chicken, rice and beans and ribs are pretty solid. Their oxtail is overpriced and too high on the bone and fat to meat ratio, in my opinion. However, you may have a more favorable experience. They do deliver if you call it in, but this is not their strong suit. It's better to pick up and always check to make sure you got your exact order. Be assertive and very vocal while placing your order for the most effective service. read more

Unfair !! Many times I noticed that they would give me smaller portion than they give everyone else. I guess they don't think a petite girl needs very much food??? I would give them an extra star if they were fair. I might just resort to asking a male friend to call in and order for me................. They are still a decent go-to spot for take-outs because $6 is not bad for slow-cooked food and they're conveniently located (for me at least). UPDATE: After tolerating how unfair they are, today I went and they insisted my lunch costs $8. I go for lunch and check-in there enough to earn the title of Duchess.. So, I know better than that! What a rip off! Now I know better than to keep tolerating them. I'm never going back!! read more

Tropical Grill is truly an affordable spot to get great home cooked food. I only get their food when I am at work its about 11 blocks down. I have had the lunch special(1/4 chicken, salad, yellow rice and beans, and a drink!) which is only $6..you honestly cant beat it. My company has also catered from here a few times and the other items on their menu are quiet tasty. One thing about this spot is if you can walk in and grab your food it will take such a shorter period of time, its so unpredictable with this place. When I order for delivery I have gotten my food in 30 minutes but have also waited up to 3 hours, they are not very friendly over the phone and can not give you many updates on your order. If its a group of us ordering at work its better just to send one person down there to pick up the order; either that or order at around 11am so you can get it in time for lunch. read more

My favorite Spanish restaurant in all of Harlem. There's always a line at this place so be prepared. The best thing to call ahead and place your order. The food is so good and cheap! Their rotisserie chicken melts in your mouth while their plantains is fried almost to perfection. I don't know what else to say about this place. You won't be disappointed - well you may get frustrated if you are a long line and you're extremely hungry. read more

The moment you get in there there instantly a long line and everyone is waiting patiently. That's a good sign I order the combo #1 comes with free 2 litter soda 1 whole chicken large rice salad & beans amazing very rich in flavor not too salty everything was very delicious even the garlic sauces will come back again read more

Tropical Grill & Restaurant - Caribbean Near Me - New York, New York

I enjoy their fish and shrimp my staff eat chicken. We all eat their rice, beans and tostones. We don't get to eat their as frequently as we would like because they don't deliver to my job so it's only when one of us go out to take care of other things we stop and buy food from them. Keep up the good work. read more

All of the food here is yummy. The prices are just right. There's usually a line during lunch and after work.

I usually love their chicken and red beans BUT my last two orders weren't good. the red beans had no flavor then I ordered this week Monday night I specifically ask the guy on the phone (I never had a problem when one of the ladies answers) for light juicy chicken in other words not dry and burnt. Like I have done before after i received a dry burnt chicken. The guy on phone was bothered by my request because murmured under his breathe speaking in Spanish and intentionally sent me a dry burnt chicken. After the day I had and was very tired plus they were closing. I just decided to get my roast chicken somewhere else. Ps the delivery takes over an hour maybe a hour and half if it's super busy. In the past one of two complaints I have about them, the other their yellow rice has no flavor that's why you will need flavorful beans. read more

Tropical Grill & Restaurant - This is the thigh dry burnt with no flavor which usually is the most juiciest and flavorful. - Caribbean Near Me - New York, New York

The lines for the lunch and dinner special is always a little long. The servers are very friendly and help you with your selection.... The chicken and salmon are so well season you would think it was made by yourself. if you are a cook like myself. Give great portion for a small price. Highly recommend this place for great Spanish food in Harlem. read more

Tropical Grill & Restaurant - Went here for the lunch special...chicken was so soft and tasty. Peas and rice are season well..... - Caribbean Near Me - New York, New York

I ate there and the employees served a cold plate of food., and they were rude to me giving dirty looks they can't be like this to customers

This place was wonderful! The people who worked there were very kind and I loved the food. I got yellow rice, beans and salmon and the food was delicious! I will definitely go back whenever I go to the city again. The food can take some time but it was worth the wait. Also GREAT prices. I paid $20 for my sister and I. read more

Tropical Grill & Restaurant - Salmon, red beans, yellow rice - Caribbean Near Me - New York, New York

I've come here for a long time because it's close to work. The food here is mediocre, mostly because it all tastes the same. I really taste no difference between white rice and moro or chicken stew and beef stew. They should taste different and they don't, so their food is not seasoned well. Their rotisserie chicken is typically burnt around the edges and incredibly dry. Service can be chaotic and slow and it's always crowded because there are not many Spanish restaurants nearby. Their food is not terrible, but it's not great. If you're hungry eat it but if you want something tastier and more authentic look elsewhere. read more

The food was awesome, don't get me wrong, but... I'm disabled, and I have a service dog. Under federal law, a service dog is allowed to accompany the disabled person it works for anywhere (within reason), including restaurants. When I entered this restaurant and began ordering, it didn't look like I was going to have any problems. However, as I got closer to the end of the line, the manager approached me and told me that I would have to leave. I explained to her that my dog is a service dog, and as such, he is allowed in public places - but she wasn't interested in hearing me. She told me to pay and get out, even going so far as to tell me to pay and then go wait outside for someone to bring me my food. The other customers were all staring and offering their opinions. I have never been so humiliated or felt so unwelcome. I'd warn any other service dog handlers to stay away. read more

Rating for my family (I don't eat here) line is crazy (especially during lunch hour special) you'll be waiting 15 minutes just to order your food (don't forget to get a number ticket). Kidney beans , stew chicken ($8) , oxtails they prefer! They rice always looks fresh. Jus pissed about the wait time and they service. They never fkn answer the phone no Uber eats, door dash they're nothing. Jus have patience cause I don't i wild out on then every time. read more

Best chicken rice and beans around. Chicken is super moist and flavored perfectly. It's great as a lunch spot or a dinner. They also cater a lot of my work events and we never leave any extra! Would recommend to everyone. read more

Comfort food that hits the spot on any day of the week. It is very affordable with very generous portions. Delicious caribbean food! I usually can make one lunch meal into 2 meals for me. For $6 a plate that includes your choice of rice, beans, or salad and any type of protein: salmon, oxtail, chicken, and bbq beef, it's a STEAL! I normally always get the salmon combo with rice and salad, which is delicious. The oxtail is very flavorful but not enough meat and as for the chicken, you can get fried or rotisserie. YUM.. Make sure you come in knowing what you want already or read the menu and be fully prepared on what you want at the time of ordering. They can rush the crap out of you which stresses me out at times but that's just how they work. Staff is efficient and quick to get you out of there. Lines can be long but don't sweat it, you will be out of there in no time. If you are in the Harlem area and want something affordable other than chicken and waffles, stop by here! read more

I eat Tropical chicken at least once a week. It is delicious, moist and ohh so cheap! Can't go wrong with the special and always order the black beans. It's hard to find consistently great food, but this Dominican spot has gotten it down to a science! Its a take out spot for the most part, but they do have tables if you want to sit down and eat really quickly... read more

I go here mainly for the roast chicken. I can cook. I know food. Their food is wayyyy too salty and boy are they Slowwwww with a capital S. If you order the roast chicken and want it with the "mojito" that comes standard from other places you have to ask for it A MILLION AND ONE TIMES. Will I be back? Yes. Why? I dont have a chicken roaster. LoL read more

This review is ONLY for sweet plantains (plantanos maduros): WOW!!!!! Find softer, sweeter, crispier-on-the-edges, just-like-momma's-plaintains that YOU set the price of???? (The $1 box is like 13 pieces. Just right for me.) read more

This place would receive a higher rating if it weren't for its HORRIBLE customer and delivery service. Not only do I have to call multiple times (13 times at one point) to have my order taken, they've screwed up my order on several occasions but most annoyingly it ALWAYS takes at least an hour and a half to receive my food. I am only but 3 blocks and an avenue away, there is NO excuse for receiving my food that late. Although the food is delicious and the price attached is economical, your best bet is to go there yourself and order, if not make sure to make yourself a snack while you wait. read more

We were wandering around Harlem around noon looking for lunch and stumbled on this place. There was a line out the door of local people, which is always a good sign when you have no idea about a restaurant. This is a very casual place, you go in line up, order and pay and take your food to the tiny tables. The prices are unbelievably cheap for Manhattan, even by Harlem standards. You can get a whole roasted chicken for $7, $9 if you want it spiced. That is unbelievable. You can barely buy a whole raw chicken for that and you will get it roasted to absolute perfection, so that the skin is crispy and the meat falls off the bone. If I lived in the area, I would pick one of these up for the week and use the leftovers for soups, etc. Our lunch, including sides and drinks, salads for two people came to $12. Yeah, you read that right. The sides were only so-so, beans and rice were a bit dry and under seasoned. The salads were nothing to write home about (other than to tell your mother, that, yes, you are eating your vegetables). The chicken is definitely the reason to go here. Other stuff looked good, like a spicy beef stew and the ribs, but really, I would have a hard time getting anything but the chicken. read more

I was looking forward to trying out this Dominican place, but I came out of it very disappointed. The pork chops were very dry and bland, without flavor. Another major issue is that you get plastic knives and forks, so cutting the thick meat is really hard. All in all, a disappointing experience. read more

This place is the best! Three of us came here one day after work and got one of the combos which included chicken, rice, caesar salad, black beans and a 2 Liter drink. My eyes almost popped out of my head when I saw how much food it was! The three of us ate until we were full and still had some to take home! The chicken was moist and seasoned to perfection and was the perfect combo with the rice. As far as the dining here... It's not fancy by any means but it gets the job done. The tables were clean and besides....with food like this, no one cares about the decor! This place is SO affordable and SO worth it. Will definitely be returning and soon! read more

This place is quite hood. When I've dared to eat in here, I've heard men yelling at men with phrases such as "Baby's Momma". The tables are not clean. So why eat here? I would recommend it for quick take out if you are nearby. This place has delicious chicken and pork plates. The food is quite cheap given the portion size and they have good lunch specials. I always finish my meal full and satisfied. read more

THAT LINE. It's always a hassle. But even without a line, it will take a while to get your food. But it will be worth it. Bring cash. I cannot stress this enough. The credit card minimum is a reasonable $10, but you will have a problem actually getting to $10 unless you buy quite the feast. The chicken is outstanding. The red beans are meh, black beans are better. Tostones are inconsistent - sometimes great, sometimes so-so. But you will have to wait even longer for these since they make them when you order them. read more

Yum! Delicious and inexpensive Dominican/Puerto Rican food in Harlem. We tried the roast chicken with rice and beans platter, and the roast pork mofongo. Portions are huge! It only came to $14 and was enough for 4 meals. The roast chicken was juicy and flavorful - we saw them pull it out of the rotisserie and cut it fresh. Got yellow rice and red beans - excellent. The pork mofongo was great as well- they ripped large chunks of pork off, mixed some in and put some more on top. Large chunks of plantain. Served with salad. Asked for some of the sauce from one of the chicken dishes to go with it. This place is mostly takeout, but they have some seating. It's very popular - take a number when you get in and wait for them to call it. Staff is very warm and friendly. Note that mofongo takes about 10 minutes to make. read more