Great place to get dog groomed and buy supplies. Very friendly Amanda knowledgeable staff.read more

I'm surprised there are a few low ratings for this location. They turn themselves inside out to be…read morefriendly and helpful. I'm always greeted at the door (and I hear them greeting others) and I'm always asked if I need help. And they help! They're always willing to talk about pets, theirs and mine, and they offer services like curbside pickup (getting to be hard to find this long after Covid) and delivery. They include thank you notes, they offer great coupons in the mail and there are always good clearance deals. Some of the toy prices are a little high, but this location doesn't set that and sales make them more affordable. I'll pick this location over nearby Petco any day. You get the feeling they truly care about your business here.

When I moved to Toledo I discovered OAKS in their old location…read more James and Kevin ARE THE BEST! Knowledgeable, courteous, friendly, and accommodating, especially to we seniors. If you are looking for all of the above, plus all types of wildlife feed, bird feed, dog food (and cats too) VISIT AND SHOP AT OAKS! SUPPORT SMALL BUSINESS! Tell them Kyle 'the Peanut Lady' sent you.

From the owner: Specializing in: - Pet Services…read more- Pet Food - Pet Stores

I would live here if i could! Tony is a very kind and…read moreknowledgeable man. Before he sells any of his animals he makes sure they are very healthy and happy. If you have any questions on any of the animals Tony, his wife or his staff are always willing to help in anyway they can. I bought two royal pythons and a fish from them. All of them are still very healthy. Any time I have trouble with my pets (even the ones I didn't purchase there) they are always willing to give me advise or help in any way they can. Sometimes when I go in just to buy some food or something small for my pets I end up staying for hours just playing with the animals and talking to who ever is working there at the time. Everyone is very friendly and they all know me, and get to know all of their clientele as much as they can. All of their stock for the animals is safe clean and new. If you live in the greater northwest Ohio area and want a new pet or need something for your own, this is defiantly the place to go.

The customer service is outstanding. The manager Kevin was helpful and apologized for not having a…read moreparticular dog I.D tag. They did an excellent job at grooming my shih-tzu dog.

A older woman with white hair was working when I took my dog in for a treat... he was very excited…read moreand peed on the floor and she was very rude. I offered to clean it, she refused and was very aggravated that we even came in. We left without buying his treat because we felt more than unwelcome!

They have plenty of options for cats and dogs, as well as some for smaller animals. They also have…read morereally nice quality items, helpful and kind staff, and a great atmosphere. This is one of my favorite pet supply shops! They also can order in items that are not currently in stock, which can be extremely helpful. They will take time to help you with questions, and give great recommendations. There's also two sweet cats that roam and live in the shop, although they suggest keeping your cats (no problem with dogs) out of their view if you bring them, since they can be territorial. Overall I've had a great experience as of now, and I've been coming here for close to a year.

The Pet Emporium is, hands down, one of the best pet stores I've ever been to! They sell a variety…read moreof quality pet products for your fur and non-furry friends! The staff are always welcoming and helpful if you ever have questions too. I bought my cat Domino a gorgeous cat condo that matches with my furniture. While the products and service are nice, the best part of the experience are Leo and Luna, the shop pets! They are so sweet and always make sure that the pet furniture is working well!

Wonderful staff, very accommodating owner and all around fantastic place. I have a dog with a VERY…read moresensitive stomach and their staff is extremely knowledgeable on dog foods. They also carry A LOT of good brands that the big brick stores will not and will usually specially order if needed. I hadn't been into the store in over 6 months because my dog was on prescription food and when I came back they knew my dog, what he used to eat and asked how he was doing! Very helpful, friendly and they keep their prices very competitively. I have probably spent a couple of hours over the last few years chit chatting with the staff and owner about various topics. They know their stuff, reptiles, birds, dogs etc.. Highly recommended!!

Rude customer service was bad enough, but what really bothered me was the lack of honesty and…read moreaccountability. Legitimate concerns about the safety of the animals were dismissed and minimized, and when they were proven wrong, they backtracked instead of admitting the mistake. If you can't be honest about the well-being of the animals in your care, that's a serious problem. I would never recommend this pet store to anyone who wants to buy an animal or trusts them to provide accurate, safe information for pet owners. The animals--and their future families--deserve better.

We had moved here from West Chester Ohio and used the same groomer for years. Moving is difficult…read moreas is,without the new docs, dentists et al. We tried several groomers, all to no avail. Someone mentioned and their groomer. Alexa did an unbelievable job on Charlie and we just had Charlie's 4th and we'll be a lifelong customer. Tim and Brenda Dowling Perrysburg, Ohio

My dog is a very anxious springer spaniel and has seizures. They were patient and gentle with her…read morewhen I dropped her off. When I picked her up she was relaxed, happy and beautiful. I have been trying to find a place that would do great job on her hair with no luck till now. We will be going back regularly.