Owner and staff are very kind and knowledgeable. They have the answer for Litteraly everything. Always quick to help in store. And great customer service. Best selection of freshwater fish on the island. read more

Tropical Showcase - Local Fish Stores Near Me - Hicksville, New York

Messed up my family's fish tank. Added algae that killed the fish. Had to start from scratch.

They are the most honest Tropical fish store around. Fish are always healthy . If you ask a question on social media they get back to you very fast read more

The staff is very helpful and knowledgeable. I have purchased small items there a few times, but I find their prices tend to be slightly higher than usual, especially for small or hard-to-find items that aren't available in other stores. read more

Great owner and staff. Everyone is friendly, knowledgeable, and ready to help customers. They never try to up sell or apply pressure to make a sale. Additionally, the store has a great selection of livestock. I highly recommend visiting the store. read more

What can I say about tropical showcase located at 374 W. Old Country Rd., Hicksville New York. The owner ROCCO has a staff that's friendly,knowledgeable and professional. Tropical showcase has a large and wonderful variety of Fish and live plants for you to choose from. If you have any questions the staff has all the answers. They all ware masks and conscious of all health requirements. This is the one stop shop for all your tropical needs. read more

I bought and all in one tank setup from them and a year or so later the tank got damaged(my fault), well then went above and beyond to get me a replacement tank at a discount!!! great customer service it's the only place I go for my aquarium needs read more

Great selection of healthy fish, accessories and food. Staff in this friendly, family run business knows their stuff. I check them out every few weeks to see what's new. read more

Been coming here for years they have a great assortment of fresh water fish. I picked up these golden neon tetras a few years back and are super hardy and beautiful. They have a knowledgeable staff so if you're a beginner definitely stop in Roxy is my go to person for all fish related questions. They also have a great selection of decorations and plants! read more

If you're looking to start a tropical fish tank, this is a must place to start If you already have fish, they can answer any questions you have you can find stuff that you're not gonna find other places on Long Island. I highly recommend them. Very nice people there read more

So amazing in here !!!! Must go !!! I always went to petco... beginner for these aquariums thing, but I have a 30 gallon tank now lol btw I started at 3.5 gallon so yea. Long story short, petco is so overrated and too many people and no new exciting fish. Also it doesn't seem like people know much at all. So I wanted to venture out with my boyfriend. We were around the area and decided to Yelp and stumbled upon this place, the name just grabbed my attention. Once we got there, the place well didn't look like much, which already tells me that this is a great mom and pop place lol. Anddddddd I WAS RIGHT!!!! What a great place, fish, snails, eels, just everything aquatic. They have tanks, plants of different kinds. Best of it all they have an amazing worker named, BRIAN sorry if I misspelled your name, amazingly knowledgeable and polite and patient. We got beautifull cool new fish and plants. Wait and a huggge snail and I named her Shelly. Lol I would much rather give my money to them, so so grateful this place exists. So happy and will certainly be going back. Sorry not sorry petco. read more

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They know what they are talking about and it's nice to support a small business. Jdjjdbd nd

Shocked this place has decent reviews when I have nothing but bad things to say. All I will tell you is don't come here unless you want to risk purchasing expensive infected fish and a half done job on cleaning. read more

I would give this store 6 stars if i could. The owners Jesse and Rocco are incredibly knowledgeable and friendly. They helped me set up my first saltwater tank 5 years ago and its still going strong. They never try and upsell you and the quality of livestock is top notch. Their staff is engaging and know their stuff. Love them and the store! read more

Always come here for my fish food, filters and tanks/accessories. Honestly everything and anything aquatic we buy here. Love the staff, very personable and sweet. Got my axolotl here a year ago and he is so big and healthy, the fish here are good quality and have long lifespans, don't pass quick like the ones at other pet places. I come every few weeks for my live worms for my tank and the guys are always so sweet asking about my axolotl and to see pictures. Love going here and supporting their store read more

Highly recommended by my koi pond maintenance person! They are very helpful and knowledgeable. My husband always took care of our pond but when he passed I really needed their guidance. Kind and helpful, they have everything I need for my pond and for my water turtles who are kept in two separate tanks. Everything I need for the pond and my turtles I find at Tropical Showcase! read more

they a great bunch of guys. the store is well stocked they are all very knowledgeable. I would not hesitate to send a new hobbiest there for advice. hawk man read more

Came here for advice on my new fish tank, felt super stressed over everything being a new tank owner. Jesse and Rocco listened to my story, all my water levels and gave me advice on what to do. 3 weeks later my tank is now starting to be perfect with everything (ammonia, nitrate etc). When time comes I'll be back for more fish. So helpful and caring, reassured me of everything. Thank you guys!!! My fish are buddies read more

Tropical Showcase - Local Fish Stores Near Me - Hicksville, New York

The family decide we wanted to start a tank! We had gotten a full setup from friends. We went to many pet stores looking at fish and trying to see what we liked and want to get. We did a little research about starting a tank and knew we couldn't just buy a bunch of fish right away but didn't know much more then that. They were super helpful and seemed to know more then most people we spoke to. They explained to try and decide what type of fish you want so you can keep fish that will get along but also start with certain fish until the tank gets established. Very happy and will be our fish store of choice read more

Tropical Showcase - Tank - Local Fish Stores Near Me - Hicksville, New York

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Had not been in Tropical Showcase in over 15 years or so. There were not many workers in the store one lady behind the counter and one guy running around helping the customers, There might of been more but not in the 20 minutes i was there. Once the guy finished with the customer before me he asked if he can help me, And i told him what i was looking for. Unfortunately they did not have any at this time. The tanks seemed clean and the fish were healthy looking. they had a good selection of fresh water and salt water fish, as well as a ton of accessories and tanks. I will definitely go back when i am in the area. read more

Okay aquarium store in Hicksville has a wide variety of marine life from fresh to salt water fish. They have a great selection of plants as well. You can also find all the aquarium supplies you need here as well from filters to chemicals. The staff seem knowledgeable and willing to help and prices are a tad high but not much higher than Pet Smart. Biggest complaints are the tanks seem to be in dire condition. There's so much algae buildup on the display tanks the fish kind of look unhealthy. Also, peeking in the plant tanks, I saw some snails. My biggest problem in my tank were snails which are invasive and destructive. All it takes is a couple stow aways and your tank is ruined in weeks. I would shop here more due to the great selection but the fresh water fish tanks seriously need some cleaning. read more

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Awesome selection of tropical fish and everyone is so helpful! Place as a large array of fish items at a great price! Well kept and all the fish that I have bought are flourishing in my tank! The prices are reasonable for the quality of fish! A plus!! read more

I've been going to this place for over 10 years. Rocco & Jesse know their stuff and have some of the best water quality that I have seen on long Island. They also house a wide variety of fish, plants and supplies. Check them out. read more

very disappointed. shopping here for years and wouldn't let me make a return of an unopenef container of fish food for a store credit as I didn't have a receipt. even tho I'm in heir system. I explained the fish I bought it for died and I want to repopulate my tank, which would have meant buying fish and supplies from their store. so short sighted and poor customer service for a customer of over 15 years between old and new owners. read more

Five stars to balance out what I think are some unfair reviews. I'd actually rate them maybe a 3.5-4. I went here to pick up a few things, and from what I can tell the staff are really not people persons. They seemed to be the kind of people who are hobbyists first and salespeople last, so keep that in mind when you approach this store. Do your research first, know exactly what you're looking for, and you'll find this a decent LFS to shop at. DO NOT come here if you are completely new to the aquarium hobby and haven't done your homework. Go to Petco/Petsmart for that. read more

I've been to my fair share of Long Island and queens lfs and this is definitely one of the better places. Great selection of fish and aquatic plants. I've dealt with most of the employees or proprietors at one point or another and they are all perfectly pleasant and knowledgable. I don't know what other people are saying. When I was buying a 5 gallon setup for my betta he even threw in a plant just because he didn't have much in that day. I plan on coming here to stock my 55 gallon. read more

Tropical Showcase - Local Fish Stores Near Me - Hicksville, New York

First thing I noticed after entering the store is the large selection they have. There are A LOT of tanks with many different fish. There is a good selection of freshwater fish and plants here. I didn't see any interesting fish that I wanted but I don't want to take that away from the store because the selection is pretty good and they have more rare/un-common fish than I've seen in other fish stores. Also the owner seemed nice; I was looking for a certain plant which I didn't see on the main floor... he took the time to check the basement to see if they had more. He didn't find it but he offered to get some in for me the following week. Good service. read more

Terrible place. I purchased a $90 fish along with the shrimp that I feel the other fish in my tank, yet they didn't bother to tell me this tang doesn't eat shrimp, full well knowing I'm new to the fish world. The fish died after I tried everything and paid loads of money. When they came to clean my tank they left it clearly dirty, saying the rocks must settle. Sure enough when they left, the dirt didn't disappear when the rocks settled. Got a new cleaner today and the difference is night and day. read more

What can I say about tropical showcase located at 374 W. Old Country Rd., Hicksville New York. The owner ROCCO has a staff that's friendly,knowledgeable and professional. Tropical showcase has a large and wonderful variety of Fish and live plants for you to choose from. If you have any questions the staff has all the answers. They all ware masks and conscious of all health requirements. This is the one stop shop for all your tropical needs. read more

I been shopping here for years. Even though it under new management, this aquarium pet shop maintains it's charm.

My dad is into the hobby and comes here a lot. I mostly go for him or with him and Rocco and Jessie are super helpful. They are knowledgeable and patient. They also have a service to come to your house and take care of your tanks if your away or just need help! I think this is such a great service! Definitely take advantage of the service if you need it! read more

I went to tropical show case not for any specific fish I was looking to stock a 10 gallon tank and I fell in love with a green spotted puffer he didn't even look healthy but he was so playful there were 6 others in what looked like a 5 gallon tank I didn't think much of it at the time but any way I talked to 2 different workers they all said totally different thing all far from the truth the main thing they said was the the puffer was completely fresh water and would be happy in a 5 gallon tank for it's whole life so I thought I was giving it a little extra room but in the end I found out the fish needed at least a 30 gallon tank and would very soon need a full saltwater tank after it fully matures and it would get to be 6 inches in length that was what I found then after that I found out my fish had a parasite Then I had to buy a 30 dollar fresh water aquarium salt to treat his parasite and now I have to buy at least a 30 gallon fish tank, the salt to make the saltwater, a protein skimmer, at least 2 power heads, a filter, filter cartridge's, water testers, and a salinity measurement gauge which will inevitably cost about $450 dollars and that is why I am giving them 0 stars read more

Just got a great deal on a fresh water fishtank setup here. The staff was very friendly and knowledgable they helped me pick out the perfect tank for my situation and gave me step by step instructions on the set up. I was amazed how large their selection on fish are, both Fresh and salt water. Their prices were very fair, so much so, that we may be looking into putting a small pond in the back yard too. read more

Tropical Showcase - My beautiful new tank! - Local Fish Stores Near Me - Hicksville, New York

We are new to the hobby, and Rocco has been so helpful in getting our small saltwater tank up and running! I've heard his consistent message each time we've visited and another "newby" comes in. He's straightforward, tells you what to expect and the work that comes with the hobby. There's no upsell, but he will make sure you have what you need to keep your tank and its inhabitants alive and well. Warning: you may quickly find yourself a return customer, not because you have to, but because if you follow his guidance and do due diligence to your tank, your environment will thrive and you'll want to expand your aquarium! read more

HORRIBLE I SPENT OVER $120 in fish for them to die got told my water was fine and everything was perfect followed directions from the store employee yet my fish still died. I honestly am disgusted and then for them to tell me that I can tell you how to fix it next time IT WAS ONLY ONE TYPE OF FISH YOU SOLD ME MUSTVE BEEN SICK OR SOMETHING! I'm never giving my business back to these money hungry scammers!!! Make you buy expensive stuff just to get thrown away like some garbage. Horrible horrible horrible!!!! read more

I would give them 10 STARS if I could. Customer service is second to none. I bought a tank and stand from them and there was a manufacturers defect in the tank. I couldn't get anywhere trying to deal with the manufacturer on my own. These guys stepped in and handled it and it was replaced. The entire staff is very helpful. They have a large supply of accessories too. The selection of fish is high quality. It is the only place I will buy fish for my tank. read more

An absolutely wonderful place. We started coming here when Petsmart was incredibly rude and had conflicting information. My brother reminded me of tropical showcase. It's the only place I will go to for my aquatic needs now. They are honest and willing to give you as much information as possible. They will not sell you something for the sake of making a sale. If it's not compatible with your tank they will make other suggestions. If you mention you had some fish die they will ask for a water sample so they can figure out what's wrong and help guide you through remedying the issue, instead of just restocking your tank. My son loves going there and asking "what's new?". If they aren't busy they will happily show him new fish and answer his 500 questions and give him more information. We've spent quite a bit of time in there (I also go in for crickets) so I get to witness how they speak to others. It's refreshing to hear someone in sales giving more information than product and wanting what's best for your tank almost as much as you. read more

The selection of fish is very impressive but they are completely overpriced. Customer service wasn't rude (as some previous reviews mentioned) but then again I'm a 240lb bodybuilder. I think if they update the store a little and hire a few more knowledgeable people, the store can be top notch. Also, remember, the costumer is always right. read more

I have had aquariums of some type for the past 15 years. When I moved to Levittown about a year and a half ago I found Tropical Showcase. Are the fish expensive? Yes they are more expensive then a Petco or similar larger store. The important question is are they healthy and the answer is a resounding YES, the fish from this store are healthy and good quality. I have not had a problem with the service her and in fact Gene has gone above and beyond to help me with issues that were in no way his fault (the 265 gallon tank that I bought from him sprung a leak) in fact he sent two of his employees over to help save my fish and help clean up/mitigate damage. He also housed my fish for me (at no cost) while I settled the insurance claim with the manufacturer and got the tank replaced. This Sunday I have a new reef tank coming from Tropical Showcase. I will be stocking it there also. read more

The place is amazing. Walking around and looking at all the selection of fish and aquarium plants I was excited. The staff was all friendly and welcoming and answered all of my questions. There was a young man who was extremely helpful and Yes the older lady was a little rude but put on your big boy pants and stop crying. Get it and go. I'm not there to make friends. They had the best buy far the aquarium plant selection I've seen on long Island. The fish were all healthy and looked taken care of. Not overly priced at all. The same as everyone else. People want shit for free..you want good quality then head over there I'll be back.. read more