Avocado smoothie was so good ...Thai chicken wrap was so taste but a little dry needed more dressing Over all it's nice and will be going again The staff is so friendly and don't wait long for the order ... I went during a busy time but the staff are communicating with each other to get orders out ...nice team work read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Dearborn Heights, Michigan

Customer service needs to be so much better. It's approximately 6:45pm on a Friday and I enter the store. The store is empty and the young lady working the counter doesn't speak or even acknowledge someone entered. I wait a moment for someone to address me at the counter. Nothing happens, although the young girl is standing opposite of the register. I then proceed to have a seat at the counter and clear my throat. Then this little girl decides to turn around facing me while rolling her eyes. I so badly wanted to say something but instead I declined to spend my money there. I'm sure her behavior is nothing new. read more

Henry made a phenomenal smoothie. He was also very professional and respectful while I was making my order!

Came to get my smoothie and this little girl was vaping and blowing it all over my drink as she's making it and I watched her like please this shouldn't be happening that's so disgusting I shoulda threw my drink at her. I'll never be returning to this location, as a business owner that worker gave this place enough image on how they work. read more

This is one of thee best TS in the area. No matter when I come, they're friendly, courteous and professional. They handle the drive-thru with great efficiency. I decided today I'm not going to even mess with others that I'm closer to. They shall remain nameless. Keep up the great work. Whatever you're doing in hiring and training it's working and needs to be duplicated. read more

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Yay! I'm happy to give 5 stars for my visit to Tropical Smoothie Cafe today! The drive-thru lane was pretty full so I was prepared for a long wait; but they moved through the lane pretty quickly. I ordered 2 smoothies a sandwich wrap and a quesadilla. When I arrived at the window I was greeted right away, used the new app (which is awful, but that's not their fault), paid and she handed me my two smoothies, clearly marked and said the food would be right up. She handed me my food pretty quickly. All of the workers were masked and seemed to be enjoying their work. The smoothies were excellent as was the food. read more

Tropical Smoothie Cafe - Thai Chicken Bowl - Juice Bars & Smoothies Near Me - Dearborn Heights, Michigan

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Super friendly and clean! Super quick and very patient when I have big orders! (I have a pretty big family!) they're drinks never taste watered down like any other Ed tropical smoothie place I go to. Definitely my favorite Update: my smoothie was great until it had something hard in it and almost broke my tooth. I figured since there was dates in the smoothie it could've been the seed that was accidentally left behind! It happens. But after they made another one it tasted so gross and watered down with nothing but ice. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Dearborn Heights, Michigan

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News Flash!! "Gulp the Pulp!" Yup, Eh Excuse to have another Blend!! Well, well....what do we have here... When said, 'Ah Nah' come back and Give the Cafe, another try. You Betcha! Dah 'Jetty Punch,' Strawberry Ba'Nan smoothie was puurfect!! Even ordered some Vittles and Sun Chippps....Chicken Pesto panini! Very soft and much Chez....lots of Flavour!! Food fresh....Pesto added the jazz to my 5-finger enjoyment!! And presentation is everything to me!! The "Win Back" achieved....thumbs up to Salem! And Damani for dashing...till next time read more

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They don't know how to fully blend your smoothie that's literally all they had to do was make sure they blended up all the ice. Instead I get a half blended pomegranate plunge w a bunch of ice chunks in it I couldn't even use the straw to drink it due to size of the ice chunks! NOT HAPPY WITH THIS LOCATION. read more

Z is awesome at tropical smoothie on ford rd. They always get my order correct and are Very fast

I have been going to Tropical Smoothie Cafe since 2015 and they finally opened one by my house! First time I go there they gave me the most watered down smoothie ever! Legit probably did not put fruits in it. Second time I go I order an mango magic, and get a random smoothie that was purple (they gave me the wrong smoothie) and it still tasted like water. Today, my third AND LAST time going there I finally got my mango magic, but as I was drinking it I sucked up plastic, and foil and instantly spit it out. There should be no reason my smoothie has plastic in it, or even foil... They need to train their employees accordingly, and teach them how to make a smoothie without cheeping out on ingredients. Also stop letting high schoolers run their cafe. read more

Great service and clean friendly staff excellent smoothies and food order fiesta southwest chicken quesadilla read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Dearborn Heights, Michigan

I am an Executive Assistant at a local company and we needed to order 84 smoothies for a staff open house event. We had issues with the online ordering system, so Alicia at this Tropical Smoothie in Dearborn Heights on Ford Road was so so helpful. She input the order herself and communicated with me via phone and email to ensure the details were correct and confirmed the order several times so we were all on the same page and knew our delivery would arrive for our big event. Alicia herself brought the order and our staff immensely enjoyed the 12 oz smoothies in several varieties. We did the bundle catering package and loved the value and delicious products! This Tropical Smoothie location did an amazing job, top-notch customer service Alicia and staff! read more

I order through the app all the time and my order is always accurate and ready on time at this location. The staff are friendly and greet you when you arrive, unlike other locations where the staff act bothered that you're there. I've never had an issue at this location, so I'll keep going back. read more

They forgot my jalapeño chips, probably because I didn't leave a tip. Every time I don't leave a tip here there seems to be a issue. Please if you want your employees to make more money, pay them better I shouldn't have to tip in a drive-through. Absolutely ridiculous. read more

I came here on Wednesday and they made the best Bahama ever! I'll definitely be back soon!

I love tropical smoothie and I consider myself a smoothie connoisseur! I have visited multiple locations and even this location a time or two. I ordered a sunrise sunset which was disgusting---It tasted like there was no sugar added and it lacked flavor it was very bland. My husband had an Açaí berry boost which he substituted a couple of fruits and his tasted delicious! Needless to say I was disappointed, and I will ask for extra sugar next time. read more

I usually love trop but I picked up two smoothies and two food items tonight and only one item was even worth the calories. The flatbread was cold, soaked in ranch and had very little meat on it. The "blt" quesadilla was the worst I've ever had... Soggy and cold and again hardly any meat AND not melted together so it all fell apart. Really really disappointed with this showing and even more disappointed with my chunky chia banana smoothie with no peanut butter and dates still whole. Won't be returning. read more

I order from TSC pretty regularly through my app and was first shocked to see that the prices at this location were more than a dollar higher than my usual locations. I ordered a breakfast wrap and it was literally half the size! For the price increase, shouldn't this have been bigger?! I order the new seasonal drink that's supposed to come with a lime straw, but no straw was in the bag, not even a regular straw. I will never go to this location again. I'll stick to the Michigan Ave or Telegraph locations. read more

All their smoothies are great and the customer service is 10/10! I am never dissatisfied at this location. The workers are all great! If you ever want a smoothie go here! There food is great too! 10/10 would go again!- read more

Tropical Smoothie Cafe - Two Bahama Mama Smoothies, one Chia Banana Boost Smoothie, and one Sunrise Sunset Smoothie! - Juice Bars & Smoothies Near Me - Dearborn Heights, Michigan

I've never seen a tropical smoothie team work together like this place. They are super fast, efficient and always serve a smile! I will definitely be back :) read more

I personally love tropical smoothie, im always getting one of their smoothies with protein post workout, but this tropical has to be one of the worst that i have been to, it is very nice on the inside, and the workers seem to be genuine nice people, but nothing annoys me more than getting a smoothie thats dripping all over, they disregard the fact that im getting into my car and would like the smoothie not to spew all over me, i have not had this problem with other tropical locations, but after trying this place out three times so far, every single time the cup was dirty, and no im Not being extra at all, but when i pay $7 for a drink, i expect it to be served in a clean manor, i hate to have to wipe it down my self every-time as it is time consuming and if i didnt care about my time id be making smoothies for free at home. read more

I walked in and there was no line. I had to wait 10 mins to place my order because they were too busy with the drive thru and goofing around. Finally we ordered 2 smoothies. Then we waiting another 10 mins for our smoothies. Remind you no one was inside. Then people walked in and they took their order no problem. We are still waiting for our 2 smoothies. We finally get our smoothies. They are watered down. I go to tropical smoothie on Michigan Ave all the time and have a great experience with great smoothies. I am disappointed with this location. read more

Fast drive thru and amazing customer service. This team is awesome. And I've never been disappointed with their food. By far my favorite tropical location. read more

This location always puts waaaayyyyy too much ice to the point where you can't even distinguish between different flavors. I feel like i'm just drinking ice. read more

Best place to get a nice refreshing drink, friendly employees, always consistent, never a let down.

Great food, great smoothies,quick service!!! Definite must have if your in the area! Really good BBQ flatbread as well as wide variety of smoothies. read more

Can't get your order right. Wasted 12 dollars on a sandwich i asked for no tomatoes on. Smh

The smoothies are delicious. It's a great new location and the place is very nice and clean. My only complaint was the "hummus veggie bowl". It looked nothing like the photo and it was absolutely terrible and inedible. It basically went in the trash after we saw what it looked like. I will not be trying out anymore of their food and will just stick to the smoothies. read more