This is one of my favorite fast food places in the whole entire world. I don't go very often but…read morewhen I do go my day brightens up. The service is very fast and the staff is kind. I like the old schoolish style to the place. And last but not least I definitely suggest getting a double smash burger, with an Ocean water.

Awful experience. My food was made wrong and it took them an hour to correct it, and they clearly…read moreforgot me because they never came back until until after i said something. I will never be returning to this horrible location.

Whenever I crave a local "chippie", I always think of Culver's. I know that many people enjoy their…read morebutter burgers and yogurt, but for me it is the 2 piece North Atlantic Cod with Cole Slaw and crinkle cut Fries (~$17). The team at this particular location is always RELIABLE for fast, attentive, caring, smiling service. The chippie order is ALWAYS delivered to my table PIPING HOT, FRESH from the fryer. The planks of cod are LIGHTLY BATTERED. When you cut into them you can see that these are SOLID CHUNKS of cod, not pressed together meal like fish sticks. Cole slaw is always FRESH and just the right amount of TANGY and SWEET. Fries are crispy on the outside, tender on the inside. Way better than MickyD's! Dining area is always CLEAN and COMFORTABLE. Bathrooms are CLEAN and ODORLESS. Maybe someday I will try the butter burgers.

Cold fries and an undercooked chicken sandwich. Scared to go back. The worst part had to wait…read moreover 15 minutes. Think they forgot me.

Greeted with a smile by Sanara. Super friendly, knowledgeable and made our first visit interaction…read morevery pleasant. We were taking our granddaughter from out of state so we could all experience it for the first time together as she had this on her "must try" list. We got 2 box combo's. Chicken was super moist, fries on point and 2 of us liked the sauce. My fiancé does not do pepper well, so she had to eat the strips plain. They do not have seasoning on them at all, so she was a tad bummed. Really wish they would offer ranch at the least. Overall it was good for my granddaughter and myself as we enjoyed the sauce. 4 stars for food, but Sanara got the 5th star with her smile and attitude.

A co-worker spoke highly of this chain, so I had been counting the days until its Grand Opening…read more The first weekend, the drive-through line extended into the street, a good sign for the restaurant but not a great sign for getting in and out. Several weeks later, when the crowds died down, I popped in for dinner. The small parking lot was nearly full; I snagged the last spot. Maybe this is more of a to-go place? The menu is very limited. Essentially, there are various combinations of (3, 4, and 6) chicken fingers with fries and sides. There is also a chicken sandwich. I ordered the Box Combo, which includes four chicken fingers, sauce, fries, coleslaw, Texas toast, and a beverage, but I was worried I would still be hungry. The staffer reassured me that it would be more than enough. And she was right. The sizable chicken fingers were juicy and tender with a tasty, crunchy coating. The crinkle-cut fries were a-okay, as was the coleslaw. However, I did not care for the sauce, expecting it to be a bit sweeter, like J. Alexander's, nor did I care for the toast. The team staffing the restaurant was top-notch. They stayed on top of cleaning up the restaurant and replacing the garbage cans while remaining friendly and pleasant to customers.

The food is amazing! I had the super smash burger and wow! Extremely tasty! My wife had the…read morecrispy chicken and loved it. Lightly breaded but well flavored chicken breast. Their fry game is on point. The Cajun fries were amazing. My wife, a huge tot fan, loved the tots. Light and crispy. The restaurant is exceptionally clean and spacious. The staff are very friendly. The only negative, the cost. We had 2 sandwiches, fries and a drink. $42.50. I will say again the food was amazing. So if you don't mind paying more for great taste this is the place for you.

Came here on Sunday night after a long day of painting the house just to grab some shakes after…read moredinner. Was planning to use the drive thru since we had paint clothes and were looking generally not great lol but the drive thru was closed so we had to go inside. It wasn't very busy, one order ahead of us. We ordered two shakes and the tv monitor said our order wouldn't be ready for 15 minutes? With one order ahead of us. Thought that was kind of wild for 2 shakes, and if we were in the drive thru that would've been a long wait. Figured it wouldn't take that long, but it definitely took almost all 15 minutes to get our shakes. The shakes were good but don't think they take 15 minutes to make when the restaurant is dead.

Well, first time ever trying brays and now the last. I'm from out of state was told to try this…read moreplace but first red flag, no one on the parking lot and no one on the drive thru. Then as I was going to sit down, a teenager came up and said no dine in, only carry out. Ok... then ordered my food and realized I didn't even tell the guy what drink I wanted and he didn't ask. He just served me coke. Then got my food, and no chili cheese fries. By that point, I realized they wouldn't even care to fix it so called it a loss and left.

Disappointing experience at Brays today. I went through the drive-thru and placed a sizable order…read moretotaling around $48. When I got to the window and handed over my debit card, I noticed I was charged an even $50 instead. Though it was only a couple of dollars more than expected, I didn't say anything at the time, thinking I could just tip the staff, which I did, adding an extra $5. Once I got home, however, I discovered that two of the burgers I ordered were missing. I called the store, and the young man who answered was the same person I had dealt with at the drive-thru. I explained the situation and asked if he could either note my name for a future visit to give me the burgers or refund me. He apologized that he forgot to put the burgers in the bag and put me on hold to consult with his manager. When he came back, he asked if I could return that same day. I said I couldn't, and he suggested he would write my name down but implied that if they forgot or lost the name, I would be out of luck for the $10 worth of burgers. I found that response unacceptable, told him such and requested to speak to a manager. The shift lead, Robert, assured me he would write my name down and take it to the manager's office, hoping they would honor the mistake when I return? Not sure if there is a lack of training or lack of caring but there should be some system in place for when these mistakes happen, it's natural for things to get missed occasionally. Curious about whether this issue was common, I checked other reviews online and have found that I'm not alone. It seems several customers have also reported being charged incorrectly and having similar problems. Overall, I understand mistakes happen, but the lack of follow-through and accountability was frustrating. I hope they can improve their service for future customers. I can't say I was a regular for Bray's but me and my family have gone many times over the past 25 years. Today has rubbed me the wrong way, and now I feel like a Karen for having to post a negative review. I will definitely be looking into the overcharge though now, since other reviews have also mentioned being overcharged. Oh... the food I did take home wasn't bad.

Why do all of the Popeyes in the state of Michigan suffer from the same issues? Never do an online…read moreorder because if it's taking a million years waiting in line you're out of luck on your money. Try KFC or hope that we get more chain restaurants in the state. The same person must own all of these and they suck. Shame on you.

Speed and customer service, I am a Door Dasher and when got to the store outer doors were unlocked…read morebut inner doors were locked had to go through drive-thru. Four cars in front waited twenty five minutes to get to window from speaker and order is not ready. Another twelve waiting for the order. No apologies, just have a good night. THE WORST MANAGED POPEYES EVER BEEN TO AND I HAVE BEEN TO MOST IN DETROIT AREA.

We are huge Byrds fan and excited to try out the second location in Michigan. The inside is a lot…read moresmaller compared to Novi. There are 5 tables and bar type seating on one side of the wall. You can place an order with a staff or kioski at the main counter. The drinks and utensils are to the right. The store was very clean and the service was friendly and as quick as it can be, being cooked fresh to order. We got the byrds bites and byrd bomb. Everything was delicious. Just wish the ranch was more flavorful.

I will admit that I chose wrong, I tried the grilled chicken wrap and I wish I would have got the…read morefried chicken however my order was so bad I will not be going back. Got the grilled chicken wrap spicy. It was spicy spicy but without flavor. The chicken was gross, almost like it was microwaved and inedible. After my second bite of nasty chicken I couldn't continue. I tried to get all the chicken out and just eat the tortilla but even that was inedible. It's was chewy and didn't taste right. I hate that I wasted $16. Too many hot chicken places around that are MUCH MUCH BETTER! I did like the corn salad I got with it.

Very rude girl in the speaker, she tried to over charge me and I wanted to repeat what I had on the…read moreorder bc the total was way over then I thought and she had the nastiest attitude and told me she already gave me my total so she couldn't change it. I will never again go to that location so rude

Worst experience I've had at a fast food place, not only was employee rude I was midway through…read moreeating food, (the food was terrible by the way) and found a hair on my fry, just to think I probably just ate more hair because I didn't look at first. It's absolutely disgusting and if you are thinking about going to a fast food restaurant even for just a quick meal. Don't come to this Burger King you will be extremely disappointed.

The New Location is Clean, Well Staffed,…read more and Even Better Than it Used to Be. Staff was Professional and Friendly - Great People Order was 100% Correct The Food Was Delicious - Especially The Hush Puppies Stop Here Anytime You Want Good Food Served by Great People. I Know That I'll Be Back Soon.

Service - there is none because you have to order at a kiosk…read more Ambiance - truly Westland. Nicer than the old store but feels like a Taco Bell. Food - Hard to find Long John Silver's any more, so not complaining, but the fish looks precut.

This location is very clean. The staff here are the best McDonalds staff we've seen in metro…read moreDetroit. Greeted with a smile, very polite and courteous. The food was made with care. Not just chucked together like most McDonalds. I typically don't review McDonalds restaurants, but this one is top notch.

Grossest store ever, you will get sick if you eat here. Found a worm/parasite in my drinkread more