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    Tropical Smoothie Cafe

    2.3 (100 reviews)
    Closed 7:00 am - 9:00 pm
    Updated 2 months ago

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    TROPICAL SMOOTHIE CAFE ATMOSPHERE

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    Miranda C.

    Today's lunch was a huge let down & I was anticipating this meal after fasting breakfast & a busy work day. The restaurant was clean and everyone seemed to be on a roll with getting orders out. I ordered a strawberry banana lean machine smoothie w/ a Baja chicken wrap (no Romaine).... When I got to work with my food I realized I was given a full Romaine wrap with no chicken, no onions, no Baja sauce, no cheddar, no roasted salsa, no avocado.. you HAVE to be joking. I normally never leave bad reviews, but this isn't the first time this has happened here & every time I just lose money & toss the wrap. please please ensure to check your food before you leave, because no one else will. Edit- added a star since the manager refunded my money.

    Water damage on the ceilings
    Tatum L.

    Tropical smoothie is one of my go to smoothie shops, but it's something about this location that I will never come back to again. The place is dirty and looks very unsanitary. Me and my husband came for 2 smoothies and waited 45 minutes for our drinks to be made. Poorly managed store, looks like it's run by a bunch of teenagers. Other then the discrepancies listed above one thing they do is make some pretty good smoothies.

    Avacolada BAHAMA MAMA-
    Nia D.

    Fast Service. This Is The Only Size They Serve & It's Definitely Worth The Price. Quality Is Amazing, I Love The Fact That The Texture Is Really Smooth & Consistent .

    The foot prints are awesome!!
    Monte' G.

    This Tropical Smoothie Cafe is located in the Coliseum Crossing. Serving a menu that is bold, flavorful, healthy, and all made-to-order with quality ingredients. Smoothies like the Island Green would make for a great energy boost where as too the Bahama Momma would make for a great sweet treat. Using real fruits, veggies and juices just taste fresh! Toasted flatbreads, wraps, sandwiches, quesadillas and bowls are made to fit your day and taste with quality meats, fresh produce, flavorful sauces, and of course a bit of tropical fun! This store location has a relaxing atmosphere and great hospitality. When you're feeling pressed for time and hurting for convenience; this location allows for you to order ahead and skip the line with the Tropical Rewards app. The store number is 2033 Coliseum Crossing, phone number to call is (757) 964-7771. New and clean space; COVID 19 rules in place. The only downfall to the store location would have to be the two brother owners; a bit unprofessional and arrogant. I'm a Duke at this location were many of the shift employees recognize me by the top half of my face... The two owners still have yet to greet me when entering their location and have almost always messed up my order when taking it to begin with. You can tell they are trying but it would make a huge difference for them to hire in a store manager that exceeds in customer service skills. P.S. *Get a free smoothie on your second purchase when you download the app.*

    Anissa W.

    My children love Tropical Smoothie Cafe & this was our first visit (7/31/20). It was slow, so there were barely any customers inside. We ordered online with ease. The staff was kind of friendly; not poor service but also not the best. The floor needed to be swept, but other than that the store was clean. We ordered Blimey Limey smoothies & I wasn't impressed. It tasted like soap was in it. It left a bad taste in my mouth. My son loved his Lil Limeberry smoothie very much though. All in all, the family is still a fan of TS.

    TURKEY BACON RANCH
    Dwight W.

    I do not recommend this establishment. I usually go for lunch and place an order online and on 09/07/2022 I put in an order for a Turkey bacon sandwich with no Swiss and no ranch. I save my lunch for after work and once I returned home I went to eat my sandwich and noticed it was heavily dressed in ranch. I'm pretty far from the restaurant now but hopefully I can call in and rectify the situation because I paid $17 for my meal. I called and the phone rang at least 7 times. Once they picked up I asked for the manager, who was no longer there. They gave the phone to their team lead Theo, in which I spoke and preceded to explain what happened and he immediately hung up after a few words of me speaking. I can excuse a mistake but lack of customer service when you consistently patronize a place that menu, honestly is overpriced for the meal you receive. I find that quite insulting, my advice to management: people will come for the food but stay for the customer service; below I will post the sandwich

    Unblended Smoothie
    Tee M.

    Just left TS and the atmosphere there was horrible. I don't know what's up with that crew but no one speaks or even seems happy. I ordered 3 wraps and a smoothie and the smoothie wasn't completely blended. It had chunks of ice and bananas and I barely finished it. Had I known before I returned home, I would have made them remake it.

    This is what a place with a 58 out of 100 health inspection looks like. Go elsewhere. Detox Island Green Smoothie
    Joshua K.

    Do you like bacteria growing on the line all day long. What about a little cross contamination to go with your smoothie? This might be the smoothie spot for you, if you're the health inspector and have a quota to meet.

    Melanie C.

    I had a wonderful experience at this particular Tropical Smoothie! The service was quick and the staff were friendly. I stopped in here on a Tuesday afternoon and it was not busy at all. I ordered the beach bum (my favorite) and my fiancé ordered their blueberry bliss. You have an option to order dark chocolate or white chocolate with the beach bum and I usually order the white! Both of our smoothies came out prompt and tasted great. I have also ordered food from this location. I usually order their Thai Chicken Wrap and it never disappoints! It has a little kick to it, so if you are not a fan of spicy foods do not order this wrap. I also love coming to Tropical smoothie for their national flip flop day! The smoothie this year was different than in previous years. I believe it was a mango/pineapple one. It wasn't my favorite, but it was free and helped a great cause! If you have not been to this location, definitely give them a try. The food and service were perfection!

    Beach Bum and Blueberry Bliss smoothies

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    15 years ago

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    15 years ago

    Had the R'berry energy smoothie today. It was awesome and huge. I'm a big fan now.

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    10 years ago

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    11 years ago

    Great customer service! Very friendly! Always a pleasant experience when I go in here!

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    Page 3 of 3

    Ask the Community - Tropical Smoothie Cafe

    Review Highlights - Tropical Smoothie Cafe

    I ordered the beach bum (my favorite) and my fiancé ordered their blueberry bliss.

    Mentioned in 2 reviews

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