The food is okay, but for the price I would recommend elsewhere. The smoothies feel a bit dull, and the sandwiches aren't far off from what Panera offers. There really isn't any reason someone would eat inside at this establishment but I guess you could if you wanted to get out of the car for a bit. Service is great, and the food is a bit underwhelming. Although it does serve as quite the change of pace if fast food is your go-to. read more

Just grabbing my regular regulaaaa smoothie-nothing to run to wolves about..... They need to deep clean and clean the walls n such It was kinda dirty* Girl drop the pan thingy* and the boy didn't wash it off before reusing Please train these kids better so they can do better He was nice tho read more

Tropical Smoothie Cafe - Smoothie - Sandwiches Near Me - Kennesaw, Georgia

This was my second trip to this location and the customer service has been excellent! I was greeted by a very friendly young lady who actually took the time to chat for a moment. She confirmed I could order a retired smoothie and I was so happy because it's the only one I love, lol. Tropicolada! Best of the best. My kiddos enjoyed their snickerdoodle cookies while we waited for my smoothie. I was able to pay quickly using my app and earn my points. Smoothie was made quickly (less than 5 minutes) and it was delicious. This was a busy location (it's very close to KSU so many students were stopping in) but everyone was friendly and helpful. Location itself was fairly clean (many to-go receipts on the floor) and plenty of parking outside. read more

Tropical Smoothie Cafe - Bar area to wait for orders or eat - Sandwiches Near Me - Kennesaw, Georgia

See all

Best customer service Ive seen they remade a smoothie that I didnt like with no fuss, I respect the consideration for a picky person such as myself, rest assured youre going to a great location read more

I guess I'm supposed to eat with my fingers & toes... every single time I order .. there is either a straw or a fork missing .. on a good day it's both .... like ..??? read more

I hate the only time I come on here is for a bad review here is another one. I order my food online for pickup something I have done before I order a sandwich and a açaí bowl in the past when I go to pickup my bowl is in the freezer until I arrive this time it had been left out and it was melted like soup! the manager Keith (don't believe that was his name) told me I missed my pickup time I asked for corporate number Keith then gives me a data collection number I go back in to tell him that was not corporate number and he tells me that's the only number he has I called him a lie! I asked him what's his boss name he told me he don't have one and to get out his store before he calls the police!! A customer told him he should have remade my bowl he said again she missed her pickup time! I googled there corporate number and spoke with a lady there corporate is located in Sandy springs which I found myself. Keith knew he was wrong that's why he wouldn't give me the correct number or his boss name! I could not believe how I was treated as a customer about some food that I paid for! Keith does not need to be a manager treating customers like this!!! ZERO STARS!!!!!!!!!!!! read more

The customer service was horrible. I go in and I'm the only one at the register and I was not greeted or asked for my order. I was walked past on 3 separate occasions. Then I was asked "am I ready because she was waiting on me" with an attitude. How was I suppose to know if I could order if you kept leaving the register and never asked me what I wanted. read more

Located conveniently near KSU. Healthy smoothies and food options. The chicken pesto wrap is good. I tried the avocado grilled cheese. Totally recommend either. Both filling. I usually get the bahama mama smoothie. It's sweet. Today I went with the peanut butter cup, which I think is sweeter with strawberries. Clean location. The workers are really quiet . It's dead silent in side. read more

Tropical Smoothie Cafe - Smoothie :) - Sandwiches Near Me - Kennesaw, Georgia

The SWEETEST young lady helped me out Friday... I believe her name was Ava! She gave WONDERFUL customer service and helped direct me to a good spot for dinner! Keep up the good work Ava! read more

The food is always great. The drinks are always great. The staff is cute and ready. They help me navigate my phone when I need assistance with the app, but something feels dirty and gross when I go inside. I think it's the color of the wall. The walls look dirty, but it might just be the paint color though. read more

This was my first time at this location well at this restaurant. I walked in and was greeted By a young lady and she recommended a smoothie I can't remember the name I believe it was the orange something and it was pretty good, for me personally it was way too much smoothie next time I will get a kids smoothie. I also got the chipotle flat bread which was really good it was chipotle sauce and chicken and lettuce and I got it without the bacon. The customer service was pretty good I didn't wait too long for my food I didn't notice that all workers exception of one hat on their mask which I think was good. read more

MILK ALLERGIES PLZ READ- I have a rare food allergy to milk. I can have some milk byproducts but not others. When I called this location to ask if their chocolate flavoring had milk & if so, what the exact ingredient was (I can have caseinate but not milk powder), the manager was brash and rudely told me the chocolate flavoring did contain dairy, without letting me ask questions. read more

I love their happy hour every morning. Fresh ingredients and good sandwich options. Best of all is the friendly staff. They are prompt, courteous and if there are any issues with your order will fix it quickly. I'll be back for sure. read more

Tropical Smoothie Cafe - Happy customer - Sandwiches Near Me - Kennesaw, Georgia

So I've been a loyal customer ordering here several times a week, but that ends today. The customer service has always been awful. They don't acknowledge you as a customer at all. I mostly order online so I just got used to it but my experiences on three separate occasions this week have made me decide to spend my money elsewhere. 1st strike: I ordered a chia banana boost with strawberries. It was made with peanut butter. I was already on my way to work when I tasted it so I couldn't get it remade; I do not like peanut butter so that was a waste and if it was someone with a peanut allergy, that's a potential lawsuit -- just saying. 2nd strike: Apparently, they ran out of tall cups this week so upon picking up my order I was met with my regular smoothie portioned into two kids cups. Inconvenient to carry both but cool. 3rd strike: I got caught up and ended up picking up my smoothie an hour after I ordered. The smoothies are now in a plastic clear cup vs the usual styrofoam because I guess they're still out of cups so naturally it melted quicker. I politely asked if they could remake it. The young girl said they could not because it's been an hour and the styrofoam wouldn't have made a difference. Okay, got it. I'll drink my melted smoothie, no worries. So what this says to me is it's okay for your customer to be inconvenienced but there is no reciprocation. Empathy and care goes a long way in business. They don't care. The customer service and/or management of this location needs a complete overhaul. read more

Most traumatizing moment when you're eating a sandwich. I am so grossed out and I lost my appetite. When you bite some thing you feel something poking your town, Suddenly spit out and you found a fingernail. read more

See all

I was browsing around UberEats and saw that this place was new on there. I wanted something very simple for dinner. The prices were right, and the menu options were tempting, so I decided to check it out. I got some California toasted flatbread thingy. I was sold at grilled chicken and avocado. :-P I also got a smoothie. I was SO pleasantly surprised and pleased with the flavor of the chicken. I love grilled chicken that tastes like it's been grilled...like on a grill! It had a nice smokiness to it but not overly smokey. They didn't skimp on the avocado either! It was a great sandwich, and I am sold on them. If I'm ever in Kennesaw, I'll check them out in person. Oh yeah...the smoothie was great too LOL. It wasn't candy sweet but didn't taste watery either. I don't like how expensive they can get with the add-ons, but that's just the nature of smoothies I suppose. After a certain point it becomes a meal because I refuse to have a smoothie cost more than my entre! read more

I usually stop by in the morning to pick up online order without any issue. Stop by this evening, customer service is fucking shit no one acknowledged me at the pick up counter. Apparently they was clueless didn't prepare the online order, waste of my time. read more

TSC NEWBIE This was my first time trying Tropical Smoothie Cafe ever and my overall verdict: I'd defintely come back. :) First Impression Customer service was great, I was greeted as soon as I walked in and staff members were patient and helpful. The menu is extensive so I perused the options for a few minutes and ultimately decided on the southwest breakfast egg wrap and smoothie combo ( only +3.50 for any smoothie?! Yes please!) I chose the Peanut Paradise which is banana, peanut butter, low fat yogurt and choice of protein (pea, soy, whey...I chose soy). Flavor wise, both items were enjoyable. Starting with the smoothie, my first impression was like..dayum this is huge!! No lie, for 3.50 I was expecting a small kids size portion, so the generous portion size was humbly and duly noted. (Come to think of it ...I don't think they offer different smoothie sizes, I don't recall seeing the option on the menu or various prices. :) ! ) The size was equivalent to a large and even if it was at full price, 5.29 before tax, the portion would still be a steal. Most smoothie places would charge $8 and up plus extra for the protein, so pricing is generous in my book. Flavor wise, I wasn't impressed but I wasn't upset. The dominant flavor was the yogurt, then the banana, with peanut butter following close behind...protein is detectable but not distracting, which is good. I personally would have preferred the peanut butter to be dominant but I'm sure that can be easily remedied if I ask for extra or something. At the price point it was offered though? I'm not complaining lol The wrap is the only reason for the star lost. Flavor wise, the wrap was on point. What threw me off was the overall texture. It appeared as though the wrap was grilled as it was lightly toasted on the outside...but when I opened it up, waterfalls came out. It was so runny! And not in a decadent saucy kind of way, more like the faucet is still running can you turn the knob just a smidge more kind a way. If I had to suspect why, it may be because some elements may have been previously frozen and the extra water didn't evaporate fully. It made the experience messier than expected and watered the flavors down a bit. But. It was warm all the way through, so I still ate it. I may try it one more time just to see if that was a one-off experience before I completely write it off, because everything else about the wrap was great. Moral of the story: I like and recommend. I will definitely be back. :) read more

See all

I absolutely love this location. The staff is always friendly and timely with my orders. I usually do my orders on the app so by time I get here it's hot and ready. Very clean The smoothies are amazing and doesn't leave a after taste like some places I know. I would definitely recommend this place as a meal alternative or just a delicious healthy snack. Sometimes they have special or featured items When the cranberry turkey comes back please let me know! read more

Loved it... I got the Island Green detox! But I love the regular "Island Green" w/o the ginger for detox. Nevertheless, all in all it was fresh and delightful. I didn't get any food this go round! read more

[Location] Next to RAK Outfitters and Taziki's Mediterranean Cafe. You can access through Townpark Way. Attached map location, since it may be a little confusing. [Food] The foods I tried are delicious and fresh. They taste the same every time I go there, which I am glad about. I tried the: chicken pesto flatbread for $5.50, and it was delicious! The buffalo chicken wrap was really good too, and it is probably my favorite. The turkey bacon ranch was okay for me, but it's my girlfriend's favorite. Their smoothies are very tall, probably 8", and they're always topped off. Peanut Butter Banana Crunch Flatbread: Chopped bananas and granola chunks smeared with peanut butter and honey glaze in a warm flatbread makes the perfect breakfast to go. Everything in it just synergizes so freaking well!!! A bit overwhelming once I ate most of it, but I definitely would choose it for my morning munches again!! Ultimate Club Sandwich: I always grab this for lunch and dinner, and it's my new favorite here at TSC. Lettuce, tomatoes, non-greasy bacon, and hams served sandwiched in toasted buns. The flavors are subtle but savory, and the toasted buns bring everything together for me, and it's a whopping 42g of protein (My daily goal is over 100g)!!! You gotta eat it right away though, or the bun doesn't taste as good anymore. [Service] Out of all the times I've been here, they've only gotten my order wrong once. They are generally positive, and waiting time for them to make your order is probably under 10 minutes. [Other Amenities] Macronutrients and micronutrients are provided on their website; they tell you EVERYTHING that is in your meal. Protein supplements for your smoothies. [Summary] They are great for breakfast and lunch, although they open until evening, too. I like to come here because I don't want to eat greasy junk from other restaurants settled on Chastain Road. I love this place read more

See all

Picture says enough. This fucking sandwich was made like 2 days ago. Fucking disgusting. Deserves 1 star for food quality. read more

Tropical Smoothie Cafe - Sandwiches Near Me - Kennesaw, Georgia

See all

I'm a huge tropical smoothie person. But this Pinson is disappointing! It smells HORRIBLE, like raw sewage and decaying vegetables. The work stations are covered in rust and need to be replaced. Not clean like I'm used to with tropical smoothie. read more

Me and my husband have been to this location multiple times and every time has been disappointing. Our most recent visit was the most disappointing. They skipped our order and we waited 30 minutes for one smoothie. The management did not care whatsoever. The quality of the food and smoothies were not good. I will not be coming back and you should not come. ALSO! IT SMELLS RANK IN THERE read more

This tropical smoothie cafe is just as good as any other one I've been at. They are pretty busy so I would encourage to use the app to order ahead. The half sandwich and smoothie seems to me the best deal. Great place hard to get in and out with limit parking. read more

The AC they pump through this place is far from tropical. In fact, it should be called "Temperate Grassland Smoothie" due to the high dry heat that is present during my smoothie experience. Please make your temperature more Tropical like you claim it is and maybe I'll consider giving you my business. P.S the buffalo wrap contains an ample amount of ranch. read more

First time here and we decided on a Caribbean jerk wrap combo for hubby and an Avocolada smoothie for me. He ordered his wrap with the meat sub protein and no cheese as he doesn't eat meat. I tried a bite and let's just say I'm hooked as well. Staff was friendly and very helpful in selections. The smoothie was delicious, affordable and filling. And the fact that I can get the same smoothie at 50% off during the work week makes it an even better deal. I'll definitely be back to try some other menu items. read more

Third time we've gotten smoothies from this location that were absolutely AWFUL. My boyfriend and I get the sunrise sunset smoothie and the Bahama mama smoothie from the location off of Church street ALL the time (literally at least 3 times a week) and never have an issue there. However, this location is closer to our house, but an absolute disappointment every single time. Just wasted another $11 on two totally bland smoothies. So frustrating. read more

The smoothie place in Kennesaw! I love the bbq chicken flatbread! It's so tasty and a bang for your buck! The parking is HELL might I say.. I hate coming in the middle of the day because there is usually no freaking parking since there's 790 stores to the left and right of this place... do better Kennesaw! read more

Usually employees here are quick and attentive. This time they weren't. One of the employees was talking on the phone and another coworker while I stood there waiting for someone to ask for my order. A third employee sat there and did not serve me. I walked out due to this poor service. Won't be coming back here anytime soon. read more

Been here several times and generally the service is good but the food tends to be off. On multiple occasions I have ordered my normal Sante Fe Quesadilla and have received it without the beans or salsa. You order what you want simply because that is what you wanted on it. In addition, I was there on a day their systems were down and experienced several customers receiving their meals comped, but mine was not which I understood because as a business you need money. What was given to me was a free smoothie coupon but upon trying to use the coupon, because it wasn't signed, I was denied the smoothie. read more

First time here and I came because of the happy hour early in the morning-don't forget to download the app they have rewards. My favorite smoothie is Mago Magic! The staff are always alert and ready to take your order. I literally was waiting maybe 10 minutes at that. I will be back to try new flavors read more

Tropical Smoothie Cafe - Sandwiches Near Me - Kennesaw, Georgia

See all

Update: While I still love them, I'm not crazy that the prices for "happy hour" keep going up... it went from 1/2 off any smoothie to $2.99 for any smoothie and now it's $3.99 for any smoothie. Management, I've definitely been going less since the latest increase and wonder if others have been doing the same. God I love them! Their smoothies are the best and the staff is so sweet there! Sometimes a bit of a wait in the morning, but that's because they have $2.99 smoothies until something like 9 am, so everyone is there at the same time. You can easily cut your wait time by just giving them a call and ordering over the phone on your way. Don't change a thing guys! read more

The gentleman rung up the wrong order that I don't even eat chicken. Than I was told they don't have the sandwich I actually asked for and it's not on the menu. It's printed on the menu and he also told me they don't have mustard. I've gotten the same order from tropical smoothie and they all have mustard he didn't even take a second to look. Thank God for the young lady name Kaya she was very attentive and came to his rescue. If it wasn't for her I would like to give the customer service no stars. I won't be back here perhaps Kaya should be the manager in this establishment! read more

So far so good. If something changes, I'll update this. Here's the deal. Everything about this TSC was wonderful for me! I say that because the one I've been to in Sandy Springs is def at the bottom of my tropical smoothie list but I always went because I work near it and it was the closest one to me. Now that this one is in Ksaw I am SO happy! I used to go here quite often when I lived in Valdosta, especially post workout or pre class/work. The one in Sandy Springs had neither of my favorite sandwich nor smoothie so I was kinda sad. This one has everything I love and it's great lol My fave smoothie (just because) is the Blimey Limey and my favorite one post workout is the acai berry. Both delicious! My favorite sandwich is the ultimate club and which side I get usually varies. When I walked in, I got a warm welcome and once my food/drink was ready they physically brought it to me. So nice. So respectful. I love it. Point blank, Ksaw really needed this and I'm glad it's here now! read more

See all

I like the smoothies here, but very surprised to find out they ADD SUGAR to almost every smoothie, except a few, which to me that should be labelled on the menu. The smoothies are great and of course you can order without sugar. Employees are always nice. read more

GREAT SERVICE GREAT FOOD!! My order was taken by Jordan Luck who was very friendly and suggested what I should get.. It was bussin I swear!!

normally only have good things to say about this place. spent over $30 today on an order for me and my boyfriend. opened them and they looked like this. ridiculous read more

See all

They're pretty consistent if you're just ordering what is on the menu but deviate from there much and it gets pretty complicated. This location being in a college town hires mostly cool kids and the service they provide is expected. Many times i get smoothies with product on the outside of my cup. Sometimes the cup isn't full. This place is sorta hit and miss though tasty. The sandwiches are good and overall it's decent, let's say I would go again. read more

The worst experience at the Kennesaw location just now The people serving are very short and abrupt no help. I order 3 smoothies, the cup holder was flimsy and 2 of the smoothies spilled. 1 cup almost empty. read more