I went and there was no wait. I ordered an island green smoothie and was pleasantly surprised by it. The smoothies only comes in one size but it's a big portion. As far as the smoothie goes, it was one of the best I've had in a while. Thanks for the refreshing treat in the summer heat! read more

I ordered ahead online for pick up to grab some smoothies on my way in to work one day. When I got here around 6:45 (they open at 6), no one was here and the doors were locked. I was charged for two smoothies that I never got. I waited an until 7, but no one showed up and I had to get to work. read more

Stopped through this spot today (suggested by my Wifey) and Boyy Howdyy looka here ~ First off, lemme give a 'Shout-Out' to our TSC Girl LyLa ~ we normally grab them Blimey Limeys (which are soooo good) but my Wife asked LyLa if she had any suggestions since she had a busy day and missed lunch... ol' girl 'popped off' a quick suggestion: 'Hey, add some Vanilla Whey Protein' ... and she LOVED it! I kept mine (without adding anything) but we sipped and slurped them thangs down with the quickness! Next time I'm feelin' a lil' lunchey (*hungry) I'ma have 'em slide some VWP in mine, too! Bravo fa sho'! read more

Tropical Smoothie Cafe - Straight offa the menu ~ - Juice Bars & Smoothies Near Me - Mesa, Arizona

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Best smoothies ever! My absolute favorite. Great food as well. Love the whole menu. Fresh ingredients and super yummy & healthy read more

Oh how I wish this were closer to me. Their bowls are to die for! So good! Every ingredient is fresh and healthy.

My husband went in today at 4:30 pm. Not a soul around. He yelled hello and no one was literally working yet the doors were unlocked.

They will only make you a smoothie or make you food if it's convenient for their time... I went through the drive-through and they said that they weren't going to do their job at this time. I asked if they really meant that and they said yes and asked me to pull through. read more

Tropical Smoothie Cafe in Mesa is a great spot if you're looking for fresh, customizable smoothies with excellent flavor any time during their open hours. Their smoothies are made to order with good fruit blends, and add-ins like protein are well executed. The environment is clean and casual, making it nice for grabbing a quick smoothie after a workout or winding down in the evening. Quality feels consistent across visits, and portion sizes are satisfying. If you stop by before closing around 9 PM, it delivers exactly when you need a refreshing, trustworthy treat. read more

Do not order from this place for pick up if you're on your way to work and looking for a quick stop. I placed an order for asap pick up on my way to work (10 minutes) this morning around 8AM, I got there in 15 min thinking plenty of time. I parked out front just so I can quickly run in, grab and go. Unfortunately, all the doors were locked, I tried making contact with the worker inside, I was ignored. So since I already paid, I decided to go through drive thru. Two cars in front of me, took me 15 minutes of a wait. Ended up late to work. read more

Good The Thai salad is the best. Service is quick and always delicious and correct.Smoothie's are always on point read more

The reviews (sorted by newest) are true. It takes 30 min in the drive through to get one smoothie. Something is terribly wrong at this place. The young guy working the window ended up handing me my smoothie for free (after he had to make it since when I pulled up they didn't have my order correct). read more

The worst experience ever. I waited over 7 minutes before someone came from the back. I said hello multiple times and no response. The place was completely empty. Chicken was cold in the flatbread. Do not waste your money or time. 0/10 read more

Slow service in the only one here and still waiting after 15 mins for my one order. My smoothies came fast my food still waiting on..

If I could rate this location, zero stars I would. I had placed an order at 6:30pm for an 8 PM pick up, according to Google the location closes at 9. I show up a couple minutes before eight, all of the front lights are off, except for the open sign, and both entrance doors are locked. I go to the drive-thru And I do believe that I honked my horn to try and get somebody's attention, ended up, waiting around the front, going back through the drive-through and that's when I made eye contact with a storm member. She scurried to the back, at that point I knew that I was not going to get served, but I had already paid for my order. So of course, I did what anyone would do, go up to the building and knock on the door, rather loudly because at this point, they are hiding in the back. I never received my order, as they were refusing to serve any customer, not just me. There were other orders that were being placed, I could see it on the drive-through screen. At one point, I did see somebody grab the orders on the counter, And of course, scurry's right to the back where they cannot be seen from the any view from windows Ultimately, a manager ended up coming to Help them close. and escort them out of the building With not a single word said to the customers in the parking lot.. waiting . I ended up having a "conversation " in the parking lot with "Ghost" He did express that we would get refunds without asking names for orders or anything got in his car, flipped us off and drove away. One week later, I contacted the district manager via a phone call to this location and was provided her phone number, and I've not heard anything back and I've yet to receive a refund. I sent a follow up message regarding the refund of the order that was placed on 2/23/25 . And still silence. And contacted the email provided. Silence still. 4/17/25 a generic response was provided on this review but no contact has been made on their part. I've reached out numerous times to corporate, with no resolution. Just false Hope of the district manager returning my call. As of 4/15 my phone calls no longer are going through to this STORE ONLY. When I've called twice, and stopped when given Michelle the district managers name and number on 3/3/25. She is the one who gave me this information to reach out. For me, it is the principle of how a business is ran, and how they follow through to make it right. It shouldn't matter how much I spent. They have taken my money and I've given them enough time and opportunity chance to make it right. read more

Tropical Smoothie Cafe - These two, are the ones who were in store, but refused to help any customer.I'm sure it was only what was asked of them from superiors. - Juice Bars & Smoothies Near Me - Mesa, Arizona

I love the flatbread sandwiches and smoothies from here. If you order a food item from here, they charge only $5 extra for a smoothie. Their smoothies are very addicting. I always get the sunrise smoothie and it's so refreshing. read more

Tropical Smoothie Cafe is one of my favorite smoothie spots in Mesa when I want something refreshing and satisfying. The protein-friendly options, like their Peanut Paradise with added protein, keep me full longer, great for a post-workout pick-me-up. Their smoothies are nicely balanced (not overly sweet), and the ingredient quality feels fresh. The shop is clean and casual with a friendly queue setup that lets you see their menu easily. Whether I'm grabbing a smoothie for breakfast or mid-afternoon, I feel confident they'll deliver flavor, texture, and a protein boost when I ask. read more

I have had about my limit full of rude customer service employees at this Tropical Smoothie Café!! I have had more than 5 independent issues with the quality of the food and service. Location: 6614 E Baseline, in Mesa AZ Nearest crossroads Power & Baseline (480) 325-7680 I live very close to that store. I enjoy eating healthier Whole Foods, not the typical than fast food joints. Unfortunately, every time I go there, I am disappointed. Last week, I went through the drive-thru to order 2 Berry Yogurt Bowls and a Smoothie, only to find out they did not have enough bowls (the to-go container they customarily put the Yogurt Bowls in) to be able to complete my order. Fortunately, I waited two days to call the store to see if they had the "bowls" back in stock. NOPE! On the third day, I called again and Taaa- Daaaa! They have them in stock. I proceed to order "my usual" a Mango Magic with extra mango and two Mixed Berry Greek Yogurt Bowls. Everything came out GREAT (atleast these two didn't have CHICKEN chunks mixed in with the all fruit yogurt bowl!)! So, jump to last night. I get on their app and ordered "my usual", paid online too. I go through the Drive-Thru to pick up my order. "No Can Do"!!!! They have run out of bowls AGAIN! She informs me that she cannot fulfill the order that I have already paid for. She suggested that I contact her manager, Ghost (no joke)! She kindly gave me my receipt and I drove off, once again without My Usual. I call this location and ask for Ghost. The rude young man that answered that business telephone told me (after a very pregnant pause) that he was Ghost. Well, I knew that wasn't Ghost because Ghost is probably in his late 20's. This kid, who clearly hasn't learned proper business phone etiquette, I asked again for Ghost, he replied "I'm Ghost lady, you either deal with me or nobody". I politely asked for this young man's name, of course he refused. Not only did he refuse to give me his name, he HUNG up on me! I stood there dumbfounded (or just dumb). Of course, I immediately thought that I should march my happy little a_ _ over there and teach him a lesson! Then reality kicked in! If the Dominoes employee told me to f..k off and did not face any consequences, this kid was polite in comparison! Meanwhile, I've got a hankering for My Usual yogurt bowl, two of which I have already paid for! I'm thinking it's probably not the greatest idea to go over to Tropical Smoothie Café and have this little, snot nosed, entitled, wet behind the ears KID make My Usual. So here I sit, hungry, avoiding a confrontation with this brat! Unreal! Perhaps, tomorrow Ghost will be there. Disgruntled Customer of 20 years -K read more

My daughter can't get enough of the Jetty punch smoothie. She gets such a big smile on her face when we go. I do wish the staff was a little more knowledgeable about the app. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Mesa, Arizona

Plan on spending your entire lunch break in the drive through. If there's more than 2 cars, go elsewhere. I've been to a couple locations, and I RARELY eat here, everytime it's a 15-20 min wait PER CAR. And yes, I have wasted an entire lunch break in the drive thru and had to eat it when I was back on the clock at work. It was less than a mile from my work. I come probably once a year and it's always the same thing. read more

If you have an extra 30 minutes of your life for one smoothie this is the place for you! Then after wasting your customers time due to not getting the one smoothie order correct, you get hit with absolutely horrendous customer service! The owners of this horrible establishment should be ashamed! I would go anywhere else other than here! My time and money will be spent elsewhere! INEXCUSABLE! read more

Went today and got a peanut butter protein shake with whey and it was horrible. Went straight to the Trash. Tasted very sugary and texture was really off. I had this many times and it was not right. Pretty sure an ingredient was missing. read more

It took 27 minutes to get through your drive thru.i needed to leave but was stuck. Your worker laughed and said I guess everyone wants a smoothie today. There were only 4 cars ahead of me. I paid and still sat at windiw for 5 min. Smoothie was terrible. Large pieces of ice and banana. Tried calling the store and the call just drops .cannot be reached. Will never go back there. read more

completly ignored, terrible employees. ive been standing in line for the past 20 minutes and the girls in the back are just laughing.

they are really slow here... drive through took almost 20 minutes for one smoothie... I typically don't write reviews but this was crazy

Sat in the drive thru repeating my order probably 4 times before just having to leave cause they couldn't get it right, not sure if the speaker/microphone has issues or if it's the lady behind the counter. I now trust all the other reviews this place sucks! read more

I just sat at this drive through window for 11 minutes waiting for my kids quesadilla. No one in front of me. Absolutely inexcusable service. read more

Mediocre smoothies, light on flavor & heavy on ice. Customer service isn't great. No greetings. Strawberry balsamic Flatbread isn't bad but it's also light on flavor. read more

Definitely overpriced for smoothies, but the portions are good for the full-sized. Kid-sized is pretty small. I usually go through the drive-thru, so don't interact too much with the employees but service is always fine. Timing can be hit or miss; sometimes it can take a while. Chia banana boost smoothie is my fav. read more

Typically love this establishment BUT the staff needs some management. I drove through the drive thru on Sunday 2/2 and the person in the restaurant stated they were "closed" while still having their open sign lit. Also the hours on google and their site displayed they were open. Sad to see the staff here wants to cut profits an hour prior to actually being closed. read more

I love Tropical Smoothie Cafe, but this location was awful. The floor was sticky. The person who took my order seemed less than helpful or interested in being there. I ordered a wrap to-go and waited for my food. It took about 5 minutes and the person who made the orders just brought out my order and placed it on the counter. I was not notified that the order was ready, nor did either Tropical Smoothie Cafe employee acknowledge that an order was ready. I just walked up to the counter and picked up my food and walked away with it. It wasn't until I was out the door that the order taker noticed I was leaving with my food and then gave a sad "thank you." The entire time I was waiting for my food, the order taker was face planted into the register - it was very obvious that they were looking at their phone. Got home with my wrap and found it to be only half the size of wraps I have received at the Signal Butte location. Will not be returning to this location. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Mesa, Arizona

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I want to give this place 5 stars but can't for a few reasons. The fruit they use here isn't ripe and they use co concentrates and added sugar. The service is great, but the quality is lacking. If I remove the added sugars the smoothie isn't suppose to taste dull and flavorless. If you are just starting to eat healthy this is a good place to start read more

This location is AMAZING!! We went through the drive-thru and the young lady was so patient along with the young man at the window. Our food was out hot and fast and was exactly what we asked for (we made a few modifications) HIGHLY RECOMMEND the Smoked Grilled Cheese and Pomegranate Plunge!! This is my new favorite location...others are pretty rude and don't let you make modifications :( read more

I am an avid tropical smoothie connoisseur. I went a few weeks back and the service from the get go was messy. I pulled up and 2 people were talking to me through the speaker. They didn't realize because they asked me the same questions. I over looked it though because stuff happens. However when I payed for my meal I checked the receipt to get points on my app and I noticed the cashier added tip!!!! completely unwarranted. It was only a $2 tip but he didn't even ask if I wanted to tip. When I had payed I only passed him my debit card and that was it, nothing more. So I was pretty ticked. I honestly don't care about loosing $2 but who knows how many people he could be doing this to. I asked him about it and he didn't say anything so I asked if I could speak to his supervisor and so he proceeded to get another one of his female coworker to speak with me instead. So I proceeded to ask her the same question and she said that their supervisor was not in. I then explained to her the situation and she had asked me who was helping me, which was strange because I thought the employee that initially helped me went and got her to go speak with me. I didn't have his name so I explained that it was the boy with the blue eyes that I just spoke with. She told me she didn't know who I was talking about, so then I asked her how many people were working with her and she stated that she had only 2 other coworkers with her. So I look behind her to see if I can point the boy out. I did not see him but instead I saw her other coworker who looked completely different from the boy that initially helped me. So there is no way this girl didn't know who I was talking about. Anyways I realized neither of them were going to help me so I asked for their supervisors number and instead she grabbed a notepad and had me write down my number instead. She insisted that I would get a call the next day which never happened. Anyways do not go to this location. What they did was fraud and they could be doing it to other numerous customers! read more

Hit the drive thru, watch the girl who's mopping the dining area come straight to take my money then straight to making my smoothie. No hand washing, gloves, nothing. That's crazy. And disgusting. Someone needs to do an inspection. read more

Ordered Mango magic that lacked the magic. tasted very watered down. No piña or lowfat yogurt appeared to make it into the mix. Price costs as much as a meal. Please make it right. Perhaps have an ingredients checklist. read more

Asked for the All American wrap and the cheese wasn't even melted; it was still cold actually. Might as well have gone to Starbucks across the street and asked for their breakfast wrap. The Cuban was pretty decent compared to other Cubans @ other places. I was pleasantly surprised w/ their Açaí Berry Boost smoothie; although it did take quitelong while for me to get it. Don't think I'll be coming back. P.S. In no way am I shaming the employees on the clock during my experience. They were both very polite and efficient; however, I do feel like having to deal with both drive thru AND dine in customers is a tad bit too much knowing that the amount of work that's certain to come w/ each order can easily bombard the employees tremendously. I suggest having more people on the clock per shift perhaps? Thank you! read more

Tropical Smoothie Cafe - All American Wrap - Juice Bars & Smoothies Near Me - Mesa, Arizona

I ordered a smoothie 2 Saturdays ago and I was the only one in the drive thru. I waited in the drive thru for about 6 minutes at the window and the guy working there with the piercings on his face and tattoos didn't even have the common sense or the decency to check on me or give me an update after waiting a little while. So I knocked on the window to get an update. He came to the window and told me I need to be patient and not to beat on his window when I only knocked. Me simply inquiring about how much longer it will take after 5 minutes of being the only one in the drive through is very patient. He was automatically on the defense, condescending, rude and had a disgusting attitude. I had to inquire because I didn't want to be late to where I was going and if they couldn't make the smoothie in time I would simply have to cancel it. Long story short, I told him I just wanted to know the time but he said I "beat" on his window which I didn't and that "apparently" they are busy. I said yes I knocked on the window because I have been sitting in the drive thru for over 5 minutes as the only one there and I just simply wanted to know how much longer it would take since he didn't have the decency to take 20 seconds to tell me we are backed up and give me an estimated time. He proceeded to argue and get loud and I told him forget about it and he slammed the door and almost broke the drive through window. What a psychopath. I will never be back to this location. People nowadays have zero emotional intelligence and can't think rationally. I get it we all stress, take a breath and use common sense read more

they are a terrrble. company to try to work. they will over hire for opening week saying you have to earn your spot only keep about 1/4 of the people hired no mater how hard you work. they text you to tell you if you work the next week on sunday and your work week starts on monday. if you don't make the cut than they don't pay you. they keep saying the check should hit you bank in a few days, but 7 days later you still don't have your money and they say they are working on it. next step labor board. queen creek az read more

Last 2 times we came here around 8:30pm and they said they were closed. They need to update their hours online or have a sign. Convo the first time was: "sorry we're closed" "what time do you close? it's 8:30" "yeah we close at 9, we're closed." 2nd time "sorry we're closed" "your hours online say you close at 9" "yeah but we just cleaned all the blenders and scoops" Don't expect to get anything here past 8pm and they clearly don't care about customers read more

I would post this on every tropical smoothie cafe..it's not this location in particular. TSC is so deceiving with their smoothie ingredients and clear facts. If your health conscious, this place isn't for you. I'm disgusted to have ordered a smoothie that doesn't state has any added sugar in it. The only ingredients listed anywhere (website, store, app) do not contain anything but pineapple, banana (which I was told was fresh by the employee) and kale/spinach. However, the nutrition facts sheet online states that it has 88g sugar (some natural but mostly added) turbinado (which is not clear on their menu; this is on a separate web page for their nutrition facts that I researched). This is an issue for anyone looking to lower their sugar intake. This is a company wide issue. read more