Jordan and I stopped by Tropical Smoothie Cafe and we simply loved it! They have such a big variety of options to choose from, whether you want something refreshing, healthy, or filling. I got the Sunrise Sunset smoothie made with strawberries, pineapple, mango, and orange juice, and it was absolutely delicious and super refreshing. One thing I really appreciated is that if you're like me and can't finish a full large drink by yourself, they'll split the large smoothie into two cups for you with no problem. We got a large for only $7.69 and shared it perfectly. Great service, great flavors, and definitely a spot we'll be coming back to! read more

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Tropical Smoothie isn't my go-to for a smoothie but because of T-Mobile Tuesday I had a offer for a free one so I went. I'm a basic Strawberry Banana yogurt based girl and I never switch it up. Initially they use a water base (which is why I rarely come here) and I never find the smoothies too flavorful but I always add non fat yogurt and it makes it better. The drive-thru was pretty long and the online orders were consistently coming in. In my opinion I still got my smoothie rather quickly and the staff were all polite and helpful even during a rush. read more

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The Baja chicken wrap and the sweet potatoes were delicious it was my first time there. Definitely will come back here again soon. read more

Tropical Smoothie Cafe - Baja chicken wrap/sweet potatoes - Juice Bars & Smoothies Near Me - Savannah, Georgia

ZEROOOOO STARSSSS. I want my money back. I can't believe the service i got tonight ! I am a vegetarian, ordered my dinner and got a hummus veggie wrap. I got home and it was filled with chicken so I called and the store and this girl proceeded to tell me chix was on it. I read her the menu and showed her it wasnt. Then she said I can go buy another one tomorrow. I said buy? I can't eat my dinner and she said "yes buy because you could take the chicken out." If I eat meat I get sick that's why I ordered something with out meat. Then I was in the middle of explaining that and she hung up on me . I'm gonna try to take this further cus that was unbelievable . Don't spend your money here . read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Savannah, Georgia

Great smoothie and service. Mango Magic with ginger. Sandwiches and wraps too. I'll be back. read more

Tropical Smoothie Cafe - Outside.... Right side of strip mall. - Juice Bars & Smoothies Near Me - Savannah, Georgia

Visited this place for the first time in over a year. And i didn't think it be possible but they are moving even slower than usual. That's understandable since no one wants to work for pocket change anymore. However the slowness actually doesn't bother me. It's the lack of customer service for me! I was not greeted not told, "I'd be right with you." It was like i was invisible. And i definitely was not. When the cashier finally acknowledged me, she just stared, no words. I finally said, "Hello, how are?" ... I had to look to be sure i wasn't at McDonald's. Because it definitely reeked rudeness. read more

Tropical Smoothie Cafe - Super Sunrise Sunset Smoothie - Juice Bars & Smoothies Near Me - Savannah, Georgia

Great food and great staff. The super green Caesar wrap was really good and the staff are willing to customize your order. Highly recommend!! read more

I arrived at the restaurant on 9/4/22 at 8:50 and was told they would only make me a smoothie and not a wrap because they were closing soon. I saw them preparing wraps and was told that was only for people who placed an online order and they still would not prepare a wrap for me. read more

I've been to this place twice. The first time I was very surprised at how good the food was. Tonight I went back and they were serving only smoothies and no food because they only had two employees working. What?! I was the only customer in the place at 8 PM on a Sunday and yet they weren't serving food... it's a restaurant! There was no notice on the website when I went on it at 7:30 to see when they closed (9) and there was no sign on the door. Crazy and infuriating. Here's my other complaint. It's like they train their employees to be as unfriendly as possible. Seriously, both times that I went there they were grumpy. I'll patronize this type of store because I like the food choices but I'm reluctant to go back to this location. I'd love to get a response from the manager. read more

Absolutely rude. It's been over a year since I had to do a negative review on yelp and this place deserves it. "MYA" was extremely rude and attempted to rush us through the drive through even though we were trying to decide what we wanted. Was very snippy asking "is that it?" "Pull forward" hell it made me feel like I was getting the food for free. Then the Bahama mama tasted like onions or something was put in there because the flavor was different than other times I've had it. Who knows. I wish I would have read the reviews before I came here cuz we didn't deserve this. After all of these negative reviews and comments I would love to see management do something to better the company/business. Fortunately we won't be coming back. Keep the money! read more

Terrible service. Blond gal making smoothies was talking on her cell phone. Wait is always long no matter what time you come. No sense of urgency what so ever. Last week I wanted to try the smoothie with Splenda but "they out of Splenda." There is no customer service just smoothies. read more

I visit the store at Montgomery Xroads almost daily. The line is long. Last I checked saying ""Hi", "Thank you" & "You are welcome" are not curse words. Seems your entire staff needs to attend a Chic Fila boot camp. Atleast 100.00 is spent there a month. Guess I'll have to drive longer to have a good experience & excellence Smoothie . Have you heard Grand opening. Grand Closing.If you don't address these issues that's the sign plastered in you front windows & menu box!!!! read more

Mya made my experience horrible The employee Mya was VERY rude Sooooo unprofessional We order smoothies with light ice (as we normally would at any other Tropical Smoothie Location)and received a watered down smoothie After complaining about the smoothie Mya refused to remake and made the comment to her co-worker "They ordered light ice and you remake it for them because I''m not )and walks away Everything about her personality was NASTY read more

Slowest drive thru in Savannah for poorly prepared food. Avoid at all cost. Smoothies were also undrinkable due to what I can only assume was bad produce. read more

The service at Montgomery Cross Rd in Savannah is awful - many times I have been there to be told they can't make food orders. Last time they didn't have my online order ready even when I arrived 20 min past the promised time, then I waited another 15 min for them to make my order - and all of this with no remorse or apology. I love Tropical Smoothy but I can't believe the franchise is allowing this kind of service at this location. read more

We sat in line about 20 minutes before we ordered. When we finally got to order, there was no kale salad Which is a pretty common occurrence of for this location. They also no longer sold the açaí berry boost which is understandable with the blueberry issue. But it was just another thing this location didn't have. We ordered two avocado cheese sandwiches and when we got them neither had bacon. It was just tomato spread and avocado with a tiny bit of cheese on both. i won't be returning to this location as they seem to consistently have issues stocking the food on their menu and my food I do get is usually wrong or missing something. read more

Walked up to door. It was locked. The young man in there pointed at the drive thru. We'll pull up to the drive through just for the lady to tell me they weren't serving right now. 730 pm. Lady in the window was on her phone. Go across the street and when I leave there- there are other customers in the drive through. Everyone I know who has gone here has had a terrible experience read more

My family loves tropical smoothie! We are so excited to be getting one in Cullman AL!

Unkind staff. Our food order was missing when I returned I was told "it is the customer's responsibility to get it right." In stressing take on customer service. read more

Great people work there. Everything is made to order and fresh. Be patient because it's very busy.

This place sucks. There are two people working here and they obviously couldn't care less about the customers. It is a total waste of time. Lines take forever. read more

Brutally terrible customer service at this location, at this point bordering on infamy (see all the other 1 star reviews) and perhaps one of the worst drive-thrus in the area. The wait times here are excruciating, the employees seem completely uninterested and unmotivated. read more

Service is outstanding and great attitude even though I see or hear customers being slow or sounding slow but great work everyone, food and smoothie are great. read more

Unfortunately, the service in this location is terrible. Inattentive but also not following food safety.

Slow & Understaffed, order took 30min past pickup time to get. Food was cold by the time it was delivered to the pickup counter because it took them so long to make a smoothie. read more

Friday June 21, 2024 I received the worst service I have ever experience. not only did I wait 15 mins before I was even acknowledged but the Manager on duty named April Mock called me a B**** before I pulled off. My niece and I went through the drive thru and was not acknowledged for 15 mins before my niece said "hello" and the gentleman said one moment please. Then I asked were they still doing the deal of a free smoothie with a purchase and he said yes so I place my order. Get to the window to learn it has to be done through the app. I asked for a refund and the gentleman went to get the manager and she immediately caught an attitude and slammed the window closed in my face. At this point I don't want anything but my money back because I'm not spending my money and receiving poor service. As she is handing me my money she trying to explain something and I tell her I'm not interested i hearing anything she has to say just give me my money. She proceeds to say "Well Bye B****" This is unprofessional and should not be tolerated from upper management. Is this who you want representing your company? UNACCEPTABLE!!! read more

I have ordered many times. Almost every single time, this location has messed up my order. Ingredients were missing from my meal this evening and my fiancé never received the smoothie he ordered online even after checking with them to make sure they had it all in the system. I will not be ordering from here again any time soon. read more

We ordered only smoothies and everyone who got there after us had left with their food and smoothies while we continued to be patient and wait. We moved closer to th bear area in case they had forgotten our orders. Also Nyiah was extremely rude when me and the 2 girls I was with were very polite! Really disappointed with the people working here today. When they finally gave me my smoothie, it was wrong, after I went over the ingredients with the cashier... it was a simple peanut butter cup smoothie. The workers were making snarky comments while I was standing waiting on my corrected smoothie and I had not said one rude or rushing thing. read more

I would give zero stars if I could. Walked in to order smoothies and was told they weren't making any "right now". No explanation or reasoning or apology. read more

I absolutely love tropical smoothie all their food is excellent made fresh . the smoothies are delicious my favorite is the watermelon mint Mojito I just wish it wasn't seasonal read more

This place is either understaffed or mismanaged. We have gone there three times now and the wait has just gotten longer. Waiting on the drive thru line for 25mins, didn't move forward and decided to leave having 5 cars in front of me. Product is great and that's why we have tried going so many times but please get rid of the drive thru or hire more people. Thank you for your feedback but it seems to be a reoccurring theme. I am only posting this in hopes that the issue is resolved so we can start going back. read more

This place is a joke. Every single time they are out of something, aren't making food, and have garbage customer service. I don't know if they are lazy or awful and time management and logistics to ensure their products are stocked. Whoever is running this location is losing this franchise a boat load of money though. read more

Great smoothies and new managers are really turning the place around. Hope has a great attitude and attention to detail. You can tel she really cares. read more

Love the smoothies, but the long wait in the drive thru line just isn't worth it. This has been a problem in the past, and today I spent over 40 minutes in line in the drive thru (would've left, but I was blocked in by other cars). Wish they had the staff to efficiently manage the drive thru. It appeared that walk in customers were served immediately, so perhaps they should just close the drive thru if they cannot manage it. Will go elsewhere next time. read more

Food & smoothie is great! I work mobily, so I came in to use the restroom & it was clean. My only complaint is one of the staff members was in the bathroom vaping with the door open. I thought it was not occupied as I saw the door open. Then I get smacked in the face by vape smoke. I don't know her name but this was extremely unprofessional. I am very sensitive to vape / smoke and was not expecting this. Will not be coming back to this location. read more

This place does not care about their customers... the staff working is obviously in zero rush and it takes about 20 minutes for a single smoothie to be made. read more

We waited for our food for 30 Minutes since your workers were lazy and not putting any effort into their job we had to wait over 30 minutes for drinks. They had us like idiots there waiting when we clearly stated what we wanted to order. read more