Always a pleasure to pick up my orders here. I can order online, and it is ready as expected.

They fire experienced employee's over ridiculous expectations. Ronald sucks and needs to stay in his home store or stay in his home location general. While cleaning is alway an opportunity and labor is accountable to management, he holds employee's over shifts which increases cost to the company. If he was to focus on quality and service there would be exceptional service and higher expectations. Hint ( train and develop ) * Not after hours * too young to run a store. Management not professional and always a revolving door. 9 out of 10 employees always new every couple months. All management has changed and if anyone who frequently visits this location can see it. Whether its for the good or bad any customer please let me know, as I feel like this location will fail with the upcoming california drink businesses that are about to be next door. ( Old applebees location ) it doesn't feel like a competition store until a competitor opens up specializing the same aspect of what tropical smoothie has and can offer although im sure the new businesses will ofer both hospitality and respect to the upcoming customers. read more

I live in Waldorf area and I always drive to the Tropical smoothie in Fort Washington. You guys to need to call them and ask them for the recipes, and how to make a proper smoothie because inconsistent quality One time I ordered a smoothie and I had to go back and they " fixed " it but it tasted the same and I knew I should've just gone to Fort Washington in the first place. read more

Food and service is always on point when I order here. This is my go to when I don't have time to stop and eat during a busy day. This establishment is very clean and well put together. No clutter or mess which is always a plus for me! read more

Poor customer service. If you are going to use high school kids as cheap labor, make sure they are paying attention. Made an online order scheduled for 30 min pick up kids had no idea that it was even ordered. Young lady had to ask me what i ordered What was the point of ordering ahead. Please improve work staff read more

This is one of the two southern MD locations. (The other being in LaPlata.) On the day I went, there was no line. Woo hoo! I wanted the HURRICANE (passion fruit, pineapple, orange juice and sweet dark cherries) soooo bad, but that wasn't an option. I got the STARFRUIT (starfruit, mango, strawberries & lime) and was pleased. Service = Polite Cleanliness = Good __ IG: @f.hux I #yelp and I know things. Keep reading... https://linktr.ee/f.hux #foodieHUX #yelpelite #yelpeatsdc #yelpdc read more

I just ordered a açaí bowl and clearly stated no bananas (substitute mangoes) and no chia seeds. When DoorDash delivered my order, it clearly had the bananas and chia seeds. I called the store to inform them of the mistake and the employees (male) who was "in charge" wanted to argue with me that the order came up as a regular bowl and I was wrong! What kind of customer service is this! I had to go to the store and he still wanted to argue with me as a customer. Very aggressive! I had to end the conversation by saying please give me what I wanted so I can leave. He asked someone to make it and he went to the back to never return. No apology for the misunderstanding; no thank you for your business. Totally unacceptable! I will never support this store again and I will encourage others to go to either LaPlata or Brandywine for better service. read more

Yeah for $7.50 & 6.25 for my smoothies don't give it to me 80% full and roll your eyes when I tell you that's not acceptable. Last time here Especially when I tip you there's no reason my order should be trash read more

Tropical Smoothie Cafe - Yumminess - Juice Bars & Smoothies Near Me - Waldorf, Maryland

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Restaurant is dirty, bathroom is locked and refused to open it so my toddler could use the bathroom. Service terrible staff is ghetto. Last time coming, don't recommend. How can you not open a bathroom? read more

Incompetent workers. Clearly told the first employee no bananas.. to which he said ok & then CHARGED me for extra bananas. I bring it to the girl's attention who was bossing the others around, only for her to refund the item & proceed to give me the açaí bowl with the bananas and walk away. I inform the rude worker (with really bad acne) that the first two got it wrong, she walks away without responding & then they finally got it right.. no apologies, nothing. read more

Great customer service always!!! My orders are on time and complete. The staff always acknowledge and speak, which is very important for consistent customers. read more

I recently went to this tropical smoothie and I ordered my food as a pick up, I finally go and pick up my order to which no one greets me. I tell them my name and they hand me my order. Fast forward to where I have eaten the sandwich and drank my smoothie. I have really bad stomach cramps and nausea in about 2 hours and it went downhill from there. (That was my first meal of the day) . Very disappointed hopefully this gets better with time and they practice food safety measures. ~Food Poisoning~ read more

I'm a big fan of tropical smoothie, but this location has a unique smell that throughs me off like it smells sour.

I haven't been here in a while...it's on the opposite side of where I am a most of the time. My favorite is the Island Green. It wasn't very busy this morning. Customer service was good...it took me a minute to decide what I wanted and he waited patiently for me to decide. (It May have went faster if he offered suggestions) The facility was nice and clean. They have high tables and chair seating as well as regular table and chair. They offer smoothies, wraps and bowls. They also offer meat-free choices. You can also order online and have delivered with food scooter. I like the the business card board they have, I always find a card for something I didn't know we had in this area. Good place for breakfast or lunch with friends or a run in and grab. read more

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Asked for a refund and managed to get dodged by everyone including store manager l. If that's how much $8 affects you, then you can have it. I'm from Cali & I can easily say you guys aren't on the same level as Jamba Juice, not even close. Stop hiring kids and pack it up. Very unpleasant experience read more

Tropical Smoothie Cafe - Liars - Juice Bars & Smoothies Near Me - Waldorf, Maryland

Just short cause I'm not that impressed. Blah! So I came here a couple of times & all of the visits were "meh" to say the least. The smoothies are not consistent with other locations I have been to, their convention oven STAYYYYS BROKEN so I can't get those delicious hot sandwiches I love, and the customer service is ok - ::side eye::. Every time I've come here, the girl at the register never smiles or greets you appropriately. What's the point of this location if the smoothies don't taste like the brand and your customers can never order hot food products because of your broke a** oven? I mean really, get it together! Ughhh! I am a true Tropical Smoothie lover like no other but this location makes me want to cry. I'll stick to going to VA locations for my Tropical Smoothie. That is really all I have to say. ::drops mic:: Favs: *sighhhs* Would Change: *walks away* read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Waldorf, Maryland

Wish they had drive thru but it's our favorite stop after work and daycare. Wanted to get better foods than fast food. Location is clean and fast. read more

I'm disturbed that upon arrival for my curbside pick up no on working inside of the restaurant had on a gloves or mask?? Aren't restaurant workers handling food responsible for wearing personal protective eq??? read more

Love coming here for my smoothies! Always great service and quick!! I love coming here and getting a Bahama Mama. It's refreshing and always good read more

Tropical Smoothie Cafe - Bahama Mama and Chocolate Chimp :) love !!! - Juice Bars & Smoothies Near Me - Waldorf, Maryland

First time hearing and visiting this place since retiring to Maryland. Drinks were good and I like that they allow you to split an adult drink in two small cups for your kids to share. Haven't had any of the foods yet so I can't really give a full 5 star rating. The drinks are really sugary so if your health conscious keep this in mind. read more

I will not patronize this Tropical Smoothie again. I'm not sure if they all work the same, due to being franchised but I asked for a refund after placing an online order and canceling the order. I was advised that I had to return to the store in order to get a refund. I have never had a problem canceling an online food order before and not receiving a refund back to my card . I was visiting Md that day I went, so coming into the store for a refund was not an option . I advised the manager of this fact and they still didn't care. Are they that greedy and money hungry ? Well you can keep my $8... it will cost you more in the long run because when I do return to Md, I will never come in here again. read more

I'm so tired of complaining about the customer service and food served here...so this will definitely be my last time patronizing this place! I just ordered a Flatbread sandwich as usual, and as usual, it's VERY FLAT! I was so mad, I took the sandwich back, opened it up and ask..."isn't there supposed to be meat on here?" To my surprise, the cashier said "there is... 2 ounces of meat." WTH! Surely she meant, 2 small chicken niblets!? This place is trash and can keep their 2 ounces of meat (less)! read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Waldorf, Maryland

This place is a joke. Overpriced soggy bread with barely and cheese and bacon on the bacon grilled cheese sandwich. I wish I took a picture. It was insulting. read more

The smoothies here are delicious!! I usually get the island green smoothie which is low in calories. They have a small chart at the register that displays all the calories in their smoothies. You can also add boosters to your smoothies. The smoothie and sandwiches are amazing !! read more

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I decided to work late today, so I stopped here to grab a Smoothie to hold me over until I get home tonight. To my surprise, they actually have an extensive menu to include wraps, flatbreads, sandwiches, etc! I ordered the Blueberry Bliss Smoothie combo with a Chicken Apple Club flatbread. Absolutely delicious! The wrap was freshly made and full of flavor. I loved the kale and apple slaw with the grilled chicken. Service is a bit slow, but I'm not one to be in a crazy hurry....just be sure to allow yourself time for your food to be made if you're stopping for a 'quick' bite to eat. My meal came to $11 for a smoothie, wrap and bag of Sunchips. read more

(1 star in order to post review) So I've been coming here for awhile even before the new management and never had an issue. Well today 04/16/19 will be the last time I will ever spend my money here. I ordered a quesadilla and a smoothie. When I got to work I opened the box and there's a long piece of hair in my food. I called them to report and was laughed at and told bring it back for another one to be made and the phone hung up. I called back and requested to speak to a manager and told them I wanted a full refund and was laughed at once again and told everyone is the manager. This place is DISGUSTING now with the new management. I wouldn't recommend this place to my worst enemy. read more

Tropical Smoothie Cafe - Hair in food - Juice Bars & Smoothies Near Me - Waldorf, Maryland

The good review first! The food: OMG the hummus veggie wrap is the bomb! I'm personally not a vegetarian; I just love hummus. That wrap is filling, tastes good. I also tried the Tzatsiki steak flat bread and that is delicious! Far as smoothies: I tried island green, acai berry boast and mango magic I love each one. I can't wait to try more smoothies, wraps, and wraps. I love this place its really good! The restaurant is clean, the employees are nice! The negative part about this place!!!!! Location and PARKING! 1. This place stays packed and busy over the weekend and evenings. Lines are long and waiting for your food and smoothies is long. Depending if you get food. It takes even longer! The tiny 15 car little parking lot stays packed! It's hard to get in and out! It's located on a very busy road. Two lines both directions and the weekends it's bumper to bumper. It's so hard to get in and out of the parking lot!! 2. I hate the location they chosen for this place. They need a bigger restaurant and a much deserved bigger parking lot. I have driven pass this place because, the parking lot was full and wasn't able to pull in! :( read more

Sitting here with my 13 year old twins waiting on my smoothie listening to the staff drop F bombs and cussing up a storm. I hope my smoothie tastes better than their language. read more

Honestly, we came here a year ago and it tasted absolutely disgusting. The food and drinks were watered down. We came back a year later, the service is even worst. Please don't waste your money coming here again. read more

Downgraded review. Yelp says they are open till 9 on Sundays. Nope. Sign on door says 6. Came from Bowie. Not happy. Stopped on way thru Waldorf. Even tho I fed my son at 1 pm he's now ravenous before his soccer game at 5. I said all I will give you is a smoothie this close to game time. CHA CHING Clean Healthy They offer three protein mix ins. Whey. Soy. Or PEA IF YOU HAVE ALLERGIES. Cool vibe. read more

The customer service is lacking. Here on a Saturday (quite busy). The cashier didn't greet any of the customers that walked in and each of us had to ask was he ready to take our order. It took over 13 minutes for me to receive an "Island Green" smoothie with nothing added. The smoothie tastes good but the service is bad. read more

Tropical Smoothie Cafe - Island Green - Juice Bars & Smoothies Near Me - Waldorf, Maryland

One word ROACHES! Today was my first time trying Tropical Cafe Smoothie...I was excited I ordered the Detox Smoothie and Baja Chicken bowl. Upon eating my food, I tool my fork out of the bag and it had something on it. After I examined it close and looking online. I realized it was a roach egg case. YUCK!! Needless to say I did not eat any of the food and will not be returning. Hopefully they get their pest issue under control. Be careful not to bring any bugs home with you. SMH read more

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Typically, this is one of my favorite spots. Unfortunately if today was my first impression I wouldn't return. Made an online order last night. I didn't realize they were closed when I ordered. Since my card was still charged, I decided to have someone pick up the order with my online receipt in hand. The order was ready before he arrived. I also put in another order. He called me to help them figure out my order. When I received it, my wrap was cold and soggy. I called and asked if the wrap was from last night and the associate named either Isabella or Isabel stated they made it right before he came because they'd seen the second order come in. After I asked her if she'd put her name on what she said, she said yes and then stated that she was told from the people that work there that my food was made today. At this point she started get. At this point she became a bit more sarcastic and argumentative. I goot off the phone and told her I simply wanted her name for my review and feedback. I may have ordered too late last night but since I still paid for these items and was not reimbursed... I probably should have gotten the wraps fresh along with the smoothies. read more

Tropical Smoothie Cafe - Kale and spinach are pretty soggy for a fresh wrap. I ate mine, but would have liked to give my mom a fresh on - Juice Bars & Smoothies Near Me - Waldorf, Maryland

I love coming to this place. I found out it's in my area and I went after work. I ordered the new smoothie they have called avocadolada (something like that) and it was so delicious. I came back again the second time and brought my boyfriend. He enjoyed it too and I got the green smoothie this time and a sandwich and he got a smoothie and tacos. The smoothies are yummy but the food not so much. read more

I was pleasantly surprised to find this place in this area. Reasonably priced and pretty quick service I enjoyed my green detox smoothie. Though it wasn't really sweet I could appreciate the healthy attributes it offered. I also love the decor inside. The tropical theme was definitely well executed and they had a great music selection playing. Good value and a reasonable price! read more

I like tropical smoothie but it can be pretty inconsistent. One day the smoothies actually taste like the ingredients listed and other days they taste like ice. Then I get a flatbread thrown together like this for my Togo. It's not purpose of ordering Togo if it's thrown together like this. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Waldorf, Maryland

Really like this place and I'm here 1 or 2x a week but today the music was entirely too loud. There were no napkins at the counter and no paper towels in the rest room. At least the foods good and the staff are friendly. read more

I really wanted to like this location. I've been to many Tropical Smoothies before and never had a bad experience. On this particular morning in March 2016 I ordered a breakfast wrap which I had ordered previously that was amazing. When I got to work and opened the wrap, I had a bite and it tasted odd. Upon further inspection of the wrap I discovered mold on the tortilla. I was sick to my stomach!! After taking a picture I threw the tortilla out. I mean seriously, tortillas do not expire that quickly. And if this is what they serve that you can visibly see, just imagine what goes into your smoothie that you can't see. Heath inspectors should be paying a visit soon. read more

Tropical Smoothie Cafe - Mold on my breakfast wrap! Disgusting. - Juice Bars & Smoothies Near Me - Waldorf, Maryland

I went to this location today April 15th at about 615. The open sign was on but the doors were closed and the lights were off. I looked at the times for operation and it said open til 9pm plus I called and the voicemail said the same. So if their hours changed they should indicate so read more

I typically go here to grab an Island Green Smoothie to start my day but this afternoon purchased lunch for a change.I tried the Jerk Chicken Wrap and it's plentiful. Chicken was seasoned and overall tasty. I only ate half for now and I'll save the rest for dinner. Look forward to trying other sandwiches. The staff was friendly and attentive! read more

Tropical Smoothie Cafe - Jerk Chicken Wrap - Juice Bars & Smoothies Near Me - Waldorf, Maryland