I bought my spa several years ago from Capital Spas. I have stopped at the store when in need of…read moresupplies. But after years and years of faithful performance, this winter my spa was COLD! I called on the weekend, no less, left a message and a a repairman was out in two days! My spa is built into my deck and the access door is undersized. Kevin had to crawl into the little passage and then had to cut a new access door to get to the heater! I was so surprised that he did this all so well, in what I thought little time. If you want a place that you can be assured of excellent service, that will always be there for you, Capital Spas is the place to go! BTW, they also have other great things for your backyard as well.

Stopped by this spa store for a specialty part for our very old spa and left with new friends. Not…read moreonly is the father-son team knowledgeable in their craft, they are friendly and cordial when you stop by to see them. I would absolutely recommend them for reasonable prices and as an excellent Sacramento small business. Thank you!

He has done work at my house a few months ago. I contacted Travis on Feb 16 for a quote. Feb 17,…read moreTravis sent me a text saying he will call me tomorrow for more info but he never did. I texted him again on Feb 22. He said "I have not had the chance to get back in front of the computer yet. I will work on it this week. After 5 days, he still didn't do it. Feb 28, I texted him again but he didn't respond. Mar 2, I told I don't need a quote anymore and I will take my business elsewhere. This is irresponsible and unprofessional.

Got a new pool pump installed, very happy with quality of work done. Thank you.read more

Provident Pools has been a "breath of fresh air" when it comes to pool services. Reliable,…read moreconscientious, responsive to communications and very competitively priced. Jeep Roemer Davis, CA

Great communication and competitively priced! The technician arrives on time and is courteous…read more Very knowledgeable about systems and provides pictures of completed work

He was very reasonable in price and refreshed an older spa that needed some love. Quick response…read moreand knew exactly what it needed.

I have used this business for a few different major repairs on my 20+ year old spa, including…read morereplacing heating coils and most recently a new circulation pump. I have appreciated Steve's clear communication, reliability and reasonable pricing. Completely recommend.

Very prompt responses- and super knowledgeable. Alex has been on top on the spa repair.read more

I agree Alex was very kind and spent his time attempting to fix the issue. For that reason you can…read morekeep the diagnostic fee to cover his time and effort. However your excuse of being unable to fix the issue is insufficient. On the initial service it was clearly stated which parts were replaced and the reasoning was communicated to the serviceman. If anything it should've helped the diagnosis as the heater had multiple problems that I replaced. Jandy did not troubleshoot with the technician during the visit. The service call went past 5 and the technician said they were closed. He said he would email them and get back to me which he didn't until I reached out to him. Transformer was melted and shorted the board which was replaced. Igniter and sensor was broken and was replaced. I don't think replacing these obvious issues should throw off your diagnostics. If anything if these things weren't replaced it would've caused a longer diagnostic process, multiple service calls and delay waiting for parts. It got to a point where I ran out of ideas and that's why I relied on your 15 years of expertise and was disappointed with the outcome, especially since the issue was something fixable

Mike and his team did an excellent job, fast, reliable and professional. He even got to my job on…read moretime and performed it professionally and quickly. When have you ever had a contractor be on time and be dependable, Mike was both. Thanks

Quick to respond to my quote request. Quicker appointment available than others I called. Did a…read morevery thorough job and explained some things to me. Repair turned out to be about $400 less than what I was expecting. I officially have a new pool guy.

If you have a broken pool sweep, this is the place to go! We brought in our Maytronic Dolphin,…read morethey fixed it on the spot with a new motor! Very fair price!!

Our pool pump died and was no longer available. Pentair had a new model. Scott talked to me about…read moreinstallation of the new pump. He said he had 12 in storage and he would go get one for me. When we arrived, it was in the counter waiting for me. They carried it to my car and told me if I had any questions with programming, just give them a call. It was well worth the drive from Stockton to Rancho Cordova to find a place that cares about their customers and takes time to answer all your questions. The pump was also $150 less than the major pool place in Stockton, where I hate to go. Callen's has earned my business and we will be back. Thanks Scott and staff. We appreciate you!!