He was very reasonable in price and refreshed an older spa that needed some love. Quick response and knew exactly what it needed.

I have used this business for a few different major repairs on my 20+ year old spa, including replacing heating coils and most recently a new circulation pump. I have appreciated Steve's clear communication, reliability and reasonable pricing. Completely recommend. read more

Unfortunate experience with this company, beware! Steve came out to diagnose a power issue on my spa and determined that a new circuit board was needed. $1,100 plus installation. I did some online research and was able to find the part for $499. When asked how much he marks up his prices, he stated that he doesn't disclose this info, company policy. He also stated that he does not install customer supplied parts. I told him I'd get a second opinion and would get back to him. I contacted another spa repair company who came to perform their own diagnostic and identified and replaced a failed wire. Hot tub and all components immediately fired up. Not sure if Steve just didn't do a thorough diagnostic or was trying to make money replacing parts unnecessarily (with 100% markup). Either way, my experience with this company was a disappointment. read more

Steven was able to quickly get me on his schedule, rapidly diagnosed the problem and had the correct part to fix my spa on his truck. I couldn't be happier and highly recommend him! read more

Steve from Aqua Star Spas information was given to me as a referral. I called him on Saturday and set up an appointment for today (Tuesday July 28th) at 2:00 pm. This was his first available appointment. I specifically came home from work to be home at 2:00 pm. When I arrived home at 1:50 pm I saw I had missed a call, it was a voicemail from Steve telling me that as I was not home and did not answer my phone (sorry I run a business and was in an meeting when he called at 1:27 pm), that I would have to reschedule. Really! Isn't there a reason people set appointments? I tried calling Steve several times, no answer, I texted Steve twice. He finally replied after 35 minutes and said "Sorry most peope are home waiting. If i knew you were gonna meet me there i wouldhave called fromthe previous job". To which I responded "I am sorry that is the worst excuse for poor business ethics that I have ever heard. An appointment is set for a reason". He had the audacity to reply "Obviously you take things literally Service appointments don't end on the hour. I drove from Lincon to look at your spa No note on the door No Prior arrangements saying you were gonna take off from work to meet me there all these things are dealt with on that very first phone call .I'm sorry it did not work out for you today I rarely have a dispute like this But I will not sit in a hot car this time of year hoping that the customer is going to show. I reschedule". Unbelievable! Avoid this joker at all costs. read more

I was contacted by "Steve" the owner. We mostly corresponded through text message. I sent him a picture of the leak which was a simple fix of a coupling he said he could come out Thursday and would hold that appointment for me until Wednesday at 6pm which I have the text to prove it. He just texted me at 9:45pm cancelling the appointment! When I told him he said he was going to hold it until tomorrow at 6pm he said he has his days mixed up and was still going to cancel it. So I moved around my schedule to accommodate this and he texts me late at night only to cancel it?!?!? Wow. Bad business. Disappointed in his company and home advisor for recommending him. Never again. This will also go on social media read more

Aquastar Spa Repair - Pool & Hot Tub Service Near Me - Orangevale, California

Steve was a great communicator from the start. He made a schedule and stuck to it. He was very prepared and asked me to send serial number in advance so he'd have all the info and parts needed. Explained things well and moved it quickly. REALLY knows his stuff. Had to replace entire pump and was still done in an hour. Completely recommend!! read more

Steve was on top of everything related to his business: fast response time on Yelp; making and keeping time commitments; incredibly knowledgeable (30 years experience); reasonably priced; and a friendly spirit! Spa problem was fixed within 1 hour and now my body is so grateful :-) read more

My Sundance spa was displaying an error. Aquastar repaired the problem in a timely and efficient manner.

Never called me back. Spa needs repair. Left several messages. Not a good way too run a business

Had Steve come by and check out my Bullfrog spa. GFI breaker was tripping off. Steve arrived as scheduled and quickly figured that my heater element was to blame. He also found that the main pump had something blocking it. Drained the spa and replaced the heater element. Opened the pump and found a Spa Rx "egg" had fallen down the main pipe and stuck in front of the impeller. Once the spa was refilled, Steve stayed and checked all the functions to make sure everything worked. He is very knowledgeable about the sap and can answer any questions. I would recommend Steve and Aquastar for any of your spa needs. read more

Excellent, Steve arrived on time for our appointment, quickly diagnosed the problem with the spa, and fixed it on the spot!! Thank you for a wonderful professional experience. read more

Steve was referred to me by another spa professional. He came on time and told me that there was a leak he could repair but that there might be additional leaks. I gambled and had Steve repair the obvious leak and gratefully it WAS the only leak! Steve has years of experience and understands the "grass roots" of spa architecture. This is a rare and valuable characteristic not found amongst many "professionals "! read more

Aquastar is great! We have used them several times over the years. Their prices are reasonable & it is nice to have such dependable service. One time our spa was hit by lightening & they fixed our circuit board. Another time we had to replace a pump. We value their courteous & professional service. I refer all my friends to Aquastar. read more

Steve from Aquastar was prompt, professional and helpful! He was available immediately and fixed our spa quickly. We will definitely be calling Aquastar for all our spa repair needs! read more

Left a message for a spa repair job and never got my calls returned after 2 attepts in the past week. Message asks to leave details about the repair and age and type of spa. This must be his way of filtering out who he should bother calling back. Certa5not a good choice for doing business nowadays. read more

The pump on our Nordic Sport hot tub had gone bad. I called a pool guy and he referred me to Steve. He said Steve services his hot tub, so I figured that was the best referral you can get. Steve came out twice. His first visit included the diagnostics, figuring out what parts he would need to order, and providing an estimate. After providing him with a check to cover the diagnostic service, he told us he would be back the following week with the part - I believe it was the following Wednesday. Steve arrived, replaced the pump, took our payment and was on his way in about an hour. Thank you Steve for providing good and honest repair service. read more

Avoid this guy like the PLAGUE!!! Today, I experienced the most unprofessional behavior from a small business owner that I have ever seen. This individual berated me and was condescending for not providing him with a gate code to my community and not leaving him a blank check for repairs for my hot tub. I found this business on line as STEVE BJERKE. I provided him with all of the specifics and parts for my repair. He provided the date for the repair but no specifics such as information or verification of the specific costs of the repair. He called me at my work and berated me. I do not recommend him to anyone and this review should be passed on as this guy is bad! read more

Fast response to my call and he was out the next day to fix my spa. Highly recommend.

Due to drought restrictions, two years ago we shut down and drained our 15-year old Catalina spa. After refilling and restarting the spa last month, I realized the water wasn't being drawn properly through the filter. I thought we had a faulty pump motor. I contacted Les Belt at Mahalo Pool & Spa Supply for a recommendation on someone who could come to my house and diagnose the problem. He recommended Steve at Aquastar Spa Repair. Steve responded to my call within 2 days. He was very familiar with our 15-year old spa and quickly diagnosed the problem. The problem was with the filter cartridge, not the pump. He talked me through the steps I needed to do to resolve the problem with the filter cartridge. I also asked Steve if the spa controller could be replaced, as the LED display could barely be read. He suggested a replacement controller with a back-lit display that be easily read in bright sunlight or after dark. He special ordered the controller and installed it within the week. Steve could easily have billed me a one-hour minimum labor charge for the job, but instead only charged me for the actual time -- about 20 minutes. Our spa filter is now working correctly and the water is clear! We are very happy with the service provided by Steve from Aquastar Spa Repair. read more

I was given Steve's name and number from a close friend. I called and left a message. He returned my call almost immediately. He was Professional, Courteous, and more helpful than I could imagine. If you need your hot tub serviced he is beyond fair. I know next time i need help with my spa, my business will go to Aquastar Spa Repair. read more

We have a relatively old Hotsprings spa that has been giving us problems. I saw a story about Aquastar in an old Sacramento Magazine article and deciderd to give them a call. On the very Ist call I got a hold of the owner also the technician and He agreed to come out ther next day . During the recession he has suspended charging for estimates which I very much apprerciated. The problem was diagnosed and repaired in less than an hour . I would recommend him to any of my friends Stan Laurel Fair Oaks,Ca. read more

He is very professional and a real gem in the business world today. He delivers well above what my expectations were. I have had a spa motor replaced and a cover made for my spa. I highly recommend him to anyone who needs spa repair. read more