I called Matthews Pool Service prior to our move from Dublin, CA. I was able to contact the owner,…read moreMike, immediately. He was super friendly and was coincidentally already servicing the house we were purchasing so he was familiar with the pool. The work he said needed to be done matched what our inspector suggested. Mike confirmed we needed a new pump and quoted the same price our inspector estimated. This shows his pricing was reasonable and upcharge was minimal. Mike also said we needed a new pool sweep (which we desperately did) and told me the least expensive place to get it. I purchased that and he installed it at no charge. Being a first time pool-owner I had many questions and Mike always responded to my texts and calls. He also helped find us a great company to install solar panels for our pool! A few weeks after we moved in we purchased a spa and are having Matthews Pool Service service that as well. One day our pool turned cloudy and I called Mike. He had someone come out that day and take a look. A few hours later all was fixed! I would highly recommend Matthews Pool Service and supporting a local company. Mike is a family man and cares a lot about his clients!

Mike is great! He comes through on his promises and delivers great service. If you have any issues…read moreat all, just call Mike and he will resolve it for you asap. My pool has been sparkling thanks to this company and you shouldn't hesitate to call on his services.

I've had a great experience with this pool service. They are extremely responsive--any time I've…read morehad a question or concern, they get back to me quickly and take care of it right away. It's clear they take pride in their work and really care about their customers. Their approach is also very reasonable. They don't try to upsell unnecessary services and are upfront and honest about what actually needs to be done. Pricing is fair, especially considering the quality and reliability of the service. Overall, dependable, professional, and easy to work with. I'd definitely recommend them to anyone looking for a trustworthy pool service. Taz V.

Ray is extremely honest and professional. I sent him photographs of an auto fill problem that…read morerequired substantial work. Ray recommended against the work due to the cost, but offered to do it if I so desired. It was up to me and I elected to just top off my swimming pool on hot summer days weekly with a garden hose rather than proceed with an expensive concrete tear out. Raise prices are very reasonable.

Undoubtedly the best pool servicing around! I've worked with Cooper for years, recommended him to…read morefriends, and he never disappoints!

They came out on the weekend to address my pool pump issue, We were able to get it done in a few…read moredays. Great service ended up making them my regular pool maintanance vendor and for a slightly better price.

Our last pool company stopped showing up, after trying to get in contact we saw on yelp they closed…read morethe business and by then our pool looked like a swamp. I reached out to Ross and on the first call he covered all bases and showed up at the end of that very same day to take a look. With little ones running around it was a pretty sickening feeling thinking about the germs and microorganisms probably growing in there and thinking about draining and cleaning and the headache of getting the pool back to normal and safe for them to get in. Ross reassured us with a plan and got us scheduled for the very next day where Taras showed up and did the dang thing!! Within 48 hrs there was a huge difference, and every single day after there was a noticeable change in appearance. On one side it was gettin cleaner and cleaner of objects and gunk, on the other side the the tint of color change was happening. It wasn't until I went back and looked at pictures side by side where I saw that day over day switch from green to blue. Massive change! All in all, great service since even before starting service and could not be happier with the service since then. Looking forward to some warmer days to start jumping back in! Thanks again for getting us back to blue!

We thought our pool pump was a goner, but Ross came out promptly and diagnosed the issue right…read moreaway. He fixed it on the spot and saved us from wasting more time and money trying to figure out what to do next. He even provided more tips for moving forward. Fast, friendly and amazing service -- highly recommend!

Always on time. Good cleaning every week. Very dependable. I like having a clean pool every week.read more

Unfortunately they have no quality people working for them. 3 times they left my control/electrical…read morepanel open. Did not turn my system back on for filtering after cleaning. Had 3 different service guys come because they didn't know how to turn my system off and close the valve to open up the filter cartridge to clean. Found my 2 year old grandson in the electrical panel due to incompetent service technician. Had to have the service manager out to complete the cleaning do to their service technician had no clue how to open the filter cartridges and left my system off and the electrical/control panel open. Would not recommend this horrible company!

They take care of our pool very meticulously and when we need something else they point us in the…read moreright direction

My pool pump wasn't working, skimmer wall wouldn't go down and I was freaking out. My husband and I…read moreresearched online to see what could be the issue and decided to call a few places. Michael was the only one to answer my call and he was extremely helpful. He gave me some troubleshooting steps then asked me to send him some pictures. He quickly identified the issue and told us what to do over the phone and like that he fixed it! Michael was very kind and patient and did not give up on us over the phone. This was truly a wonderful experience! One of the best customer support I've had!

Don't use this service as they are horrible! Gino serviced…read moremy pool for over a year and I was never happy with my pool's appearance. The bottom of my pool was never cleaned as he kept telling me that my pools robot was responsible for cleaning the bottom of my pool. I explained to him on many occasions that pool robots were not able to pick up whole pine cones. Gino also had a very hard time keeping the chemicals balanced in pool. The last month of service from Gino, he only came 3 times and yet charged me for 4 service calls. If you are looking for a reliable, fair and good pool service company---looks elsewhere. If you have any questions on my review, please feel free to call me. Sincerely, Jeri Mcknight 916-949-0274

I contacted Gino looking for new service as my pool man of 12 years retired. Gino responded within…read more15 minutes and made an appointment to come assess my needs the next morning. He showed up at about 9 am and spent some time looking over my oool and equipment. I have a very large pool of 44,000 gallons. He made a very reasonable priced plan and returned the following morning with his coworker (his son) to clean my oool and get it ready for use. They were polite, courteous, reasonably priced, prompt and knowledgeable. I hope to have a long lasting relationship with this pool service company Thank you, Gino! I am grateful to have found your company! Ohh did I mention he loves dogs!!!

Updating to a previous review: I really appreciate Ash and…read moreBrian as manager and owner respectively. They take the time to speak with their customers regarding their complaints which means a lot and they do full investigations into employees who may not be doing what is right by their customers or company. Kudos to them for continuing to satisfy customers. My pool looks great and the chemistry is always dialed in perfectly. They came on time when they said they would. Whoever my current pool tech is, has been doing a great job. The other big thing is that Ash picks up the phone immediately when you call. There is no back and forth.

Smith Pool Service has been doing weekly maintenance on our pool for the last few years, Jim is our…read morepool tech and is very responsive and great to work with. We recently had our pool replastered and we had Smith do the water balancing and chemical adjustments for the pool water, Jacob did the water treatment and got the pool ready to swim. I would highly recommend them!