This was my first time at the tropical tan in Edmonds but luckily they still had my information from decades ago when I had been to a different tropical tan location for tanning. This time around I was interested in red light therapy, which I had heard about recently. I called ahead and spoke with Katelyn who was so incredibly helpful and answered all my questions regarding benefits of red light therapy, pricing, the various specials that they had going on, as well as general information. Red Light therapy is similar to tanning and that you are lying in the bed and that you need goggles. It also does get hot in the bed after being in there a while. They do have fans if you want to use them, but I prefer not to and it's just a quick easy button in the bed that you can push to turn it on or off. Thanks to Katelyn's directions I was able to find this location quite easily (it is across the street from the PCC and Starbucks. Across Edmonds Way near Bucatini). They've got a large parking lot with easy parking and it was in a building that kind of reminded me a bit of like an old German building or a ski lodge. Little bit hard to explain, but once you see the building, you'll probably understand what I mean. Very cute! Getting in and out of the parking lot is also quite easy. The tanning salon itself is nice and clean, and it seems like most of the staff are known to be very helpful and friendly, but I was really blessed that I called on Katelyn's shift who went above and beyond for me. If you are interested in red light therapy (or tanning) I would definitely check it out here. Especially because right now they have a great deal going on where you can get unlimited red light therapy for a month for only $39. I believe the price for an individual session is 25 so for just a few dollars more you get to try it out for an entire month!!! of course that special is happening now and I don't know if it will be happening when you read this review. But I would definitely recommend checking it out (or at least giving them a call to ask more information) and of course don't forget to bring your goggles! read more

I came in today and I had a conversation with the manager who was supposed to have put my account on hold a month and a half ago when I came in today to update my card and reestablish my account because I live in Arizona half of the year, she was very passive assertive lacking customer service skills and didn't Want to reestablish my account and take it off freeze without me paying the full $110 for the monthly service keep in mind today is the 27th, 28th. It's the end of the month and why would I pay for a full month when my account has been unfreeze she said The people at the store that I called when I froze my account didn't notice so therefore she has to take their word over mine when I asked to deal with someone above her. She was even more rude and knowing that she is the supervisor or manager, she still wanted to be passive assertive so I kindly walked out of there. I won't be back under her watch. She has the epitome of rude and stuck up. read more

Tropical Tan - Edmonds - Spray Tanning Near Me - Edmonds, Washington

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Great salon. It was clean, front desk ladies were very warm and welcoming, and they have fair prices. Found it very odd that there was no music playing at all, it's nice to tan to a bit of music. I visited three tropical tans last week and none had music. So maybe it's a company policy. read more

every visit feels like a mini self-care treat, and I always leave feeling refreshed, confident, and bronzed in the best way. the staff is just the SWEETEST! You can tell they really care about each and every cust. 10/10 recommend for anyone wanting that perfect sun-kissed glow year-round. read more

Trying to get more vit D and a base for Hawaii trip. Went in and Caitlyn greeted me with a big smile (and her beautiful blue eyes!). She was very informative and made the process so easy. I will be back. Thanks for brightening (literally!) my day, Caitlyn! -Lisa read more

The girls at Edmonds are amazing. I'm so glad the last manager is gone. She was too busy painting on the glass or out vaping. Or late. The place needs to be updated. The ceiling vents need to be cleaned, and lobby chairs need to be replaced . Also needs to be painted. Also, there are NO PRODUCTS. I have been tanning at Edmonds for over 12 yrs. You have amazing staff now. So you should recognize that . The girls try to make the place inviting. So you should do the same. Or do you not care read more

What can I say, this place makes you feel good. Not only is it clean and smells good, you walk out looking better than when you walked in. The workers are kind, and you can even walk out with a Werthers Original. read more

I want to start off by highlighting how helpful and experienced Katelyn is! Not only was she able to help me with some billing questions, she made me feel super comfortable through the whole process. I recently switched over to the Edmonds location from Shoreline because of some issues I had with the billing over there, and a rash from the tanning bed. I've been loving the Edmonds location because they answer their phones and are open later. The atmosphere is significantly better at Edmonds and I really enjoy the staff there. Thank you again Katelyn! read more

Gals are always so nice! I moved from Bothell to Edmonds location, will be getting additional tans for upcoming events!

My favorite tanning place! Employees are always so helpful and kind! Been coming here for over 10 years! Nothing but great service! Crystal is the best!! read more

Great place for a spray tan! Nice and clean and good vibes from the staff. Try a spray tan.

The business is centrally located in Edmonds , hours of operation good and the staff are very helpful!

What an amateur joke of a business. Six times I've shown up for a reservation and guess what? Nobody shows up. You can really save money by just taking money from customers but not providing the service they advertised. The manager sits outside smoking cigarettes in front of the store. Nice. read more

Tropical Tan - Edmonds - 26th closed. No one shows up. - Spray Tanning Near Me - Edmonds, Washington

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Dominique is super friendly and knowledgeable about all the tanning beds and products. Definitely recommend coming here to tan in bed 10!!

Lol of course no show and salon not open what a joke . I would advise anyone else to cancel like me they are playing with people at this point . Owner doesn't care read more

Katelynn was absolutely amazing!! The service was so amazing and she was so sweet to talk too! I'm thoroughly impressed with the vibe this place gives off and overall 10/10 experience!! read more

Have been customer 20+ years, 3 minutes from my house. While TT has ups/downs over the years, have weathered the storm. The last 6 months, customer service has been non-existent other than the 2 days owner Dan was there when I arrived. No shows 2 open shop, others in beds when I have scheduled appointment, smoking immediately outside the door. Am well aware of difficulty hiring staff but ... PLEASE get back on track!! Am definitely NOT getting my $$ worth!! read more

I have to say that Tropical Tan Edmonds is a notch above! It may not be as fancy as some but they invest a great deal in the top quality cutting edge machines! Natalie the manager is extremely informed and knowledgeable on every aspect of this industry! Natalie takes time to explore the best choices for each person individually! You feel an immediate trust and can tell that Natalie and her team care! This is a small family business and I am really supportive of those ! Good job tropical tan ! C-M read more

So here I am again posting another review. My last review was posted in January. After a hour on the phone with the owner and founder of the company Dan my last review was deleted. Dan seamed like a genuinely honest man of his word and told me things I said would be addressed and taken care of. He apologized many times and said things will change. He also said someone would be contacting me about the things my wife and I had gone through and would take care of us. I still after 8 months have not heard a word from anyone. Part of my review has been taken care of and changed. The location is way brighter and cleaner and a better place to go into now that a big part of this location's issue is gone. I have thought about reposting my first review that was deleted to warn many of you that might be interested in coming to this location but haven't since the major issues of that review is gone. I was not going to post anything but due to personal injury is why I am here again. The other part of my original deleted review has not which is why I am back here posting again is due to the lack of maintenance and upkeep of the beds at this location is a joke. This is the companies NUMBER ONE busiest and top selling store/location and They have the oldest beds that are worn out and in rough shape compared to other locations. They have absolutely zero products or lotions on the shelf and haven't for months. They post not to buy online but force you to since they never have anything to buy. 3 weeks ago I was in an ultra bed and midway through my tan my worst nightmare came true. The acrylic bed broke sending me down into the bed about a foot surrounded by many knife sharp jagged edges. I was told that they have told the owners were aware the acrylic has been cracked and the crack continued to grow but nothing was done about getting a new one or fixing it. I got a cut on the back of my leg which is surprising considering all the jagged edges and falling almost 12 inches down into the bed. I have been to my chiropractor now 3 times due to my hip being out of place and a sore shoulder. Not once have I been CONTACTED by any of the owners of this location or the founder of the company asking if I am ok. Not once have I been contacted asking me anything. The only ones who care are the girls that work there that are mortified about what happened and ask me if I am ok and how I am doing. It is sad that someone who gets injured in one of your establishments and all 3 owners genuinely don't give a shit about your well being. The bed has been fixed and now has a used acrylic that has a big crack in it with box tape over it. I am trying to figure out why I continually give these people that don't give a damn about their customers my money. Other than the fact it is walking distance from my house and the amazing women that work there. In short if you value your wellbeing and want to go somewhere that they care about their customers this is not the place to go!! read more

Kaitlyn was super helpful! She helped me pick out which bed would benefit me best as I'm prepping for a trip to Mexico! Will definitely be coming back. read more

The nicest people & awesome place to tan! They are helpful with setting me up with an account & Caitlin is the sweetest there ever was! Always will recommend read more

The girls are very nice here and it's a convenient location where I don't have to fight traffic from my home. Yes I would recommend this location as it's kind of hidden but so glad it's here! read more

Natalie at your Edmonds location is amazing!! I have been tanning here for several years and have seen managers come and go; she is by far the best! The salon and beds are always super clean and she is the most knowledgeable about all the different lotions that you sell and takes lots of time to answer questions. You can tell that she truly cares about her job and the customer experience. She is an excellent representation of your company and I hope you work hard to keep her! read more

I haven't been tanning like I used to. I went in tonight with my sister who lives on the opposite side of Washington. We both wanted to get a base tan to start warm months off right. (She is going on vacay in a few days). Chrystal, at the Edmonds location was so knowledgeable about the lotions and how they worked for your body! She was so helpful and friendly to us and made the day so much better. I dont have alot of time i get to spend with my sister so it was a great experience. I will be back soon!​ read more

This place is great. Super clean and the prices make sense, I came in on a Groupon and Katelyn was a joy. She's one of the kindest people I've met since I moved to the Seattle area. AND she knows her stuff, she really helped me figure out what I wanted to do. 10/10 recommend the Tropical Tan in Edmonds. read more

By Far THE BEST TANNING SALON IN EDMONDS!!! The entire staff is extremely helpful,kind, and professional.

Awesome and now giving this chain another well earned chance..Didnt go as well with my local close Northgate so frustrated by being shit upon by sleazy Manager Amanda so called this location and was skillfully and so wonderful sincerely eased out of enraged humiliation by bright fresh and youthful Autumn...shes only 22 and very socially aware and skilled and was just perfect with just caring and I could feel her concerned gaze....Thanks to your parents and really impressed with this one management....fast,efficient and gosh darn effective and some other young ones Id seen. Cheers, Amanda TY, Bernie read more

Katelyn was super helpful and knowledgeable about the product and helped me get gifts for my family. Amazing customer service! Would recommend! read more

Nice folks, but never actually seen them open on time 4x in the last few months. 0-4. Currently sitting outside of the studio at 9:10 where the sign says they will open at 9 and there's a note on the door saying that actually hours have been extended and they will now open at 8:30 m-f. ‍ read more

Great customer service. Always clean and comfortable. Love this place!

Extremely frustrated and disappointed in my experience with this establishment. On 10/02/2020 I was charged 200$ for tanning. I hadn't been tanning since august. I called and tried to get a refund. When I called in the beginning of September I was told my membership would be frozen. That was not true. After 6 days membership services contacted me. I told them I wanted a refund. They said I did not qualify for a refund. The lady I spoke too was very rude and told me she would call me back and I hadn't heard from them since. I ate the 200$ and went my separate way. Fast forward to 01/02/2021.... 3 months after I told member services to cancel my membership, and the lady said they would. I was charged 276.53$ I called and spoke with someone in the office and was told you talk to member services... I've called them several times yesterday and today. I've left multiple voicemails and even sent emails. Haven't heard anything. I wood not recommend this place to anyone. I will also make sure to tell everyone I know, they have charged me almost 500$ in three months. I'm beyond upset about this. These are hard times for everyone, but losing almost 300$ at this point and time is not an option. I hope that this issue will be resolved and someone will contact me ASAP read more

Tropical Tan - Edmonds - The charge on October second. After this, I told member services to cancel my membership. I hadn't used the services in over a month. - Spray Tanning Near Me - Edmonds, Washington

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Here we are in October when we will no longer be using this service. After returning from out of town I check my bank statement on Monday, October 2. I realize I am still being charged by Tropical Tan so I call to cancel and am told it is too late, the $98 charge stays but, I can FREEZE my account and the $98 charge will stay and it will only charge me $10 a month while I am not using it. I tell them I would then be paying nearly $200 for something I am not using. I tell her, no, I want to cancel it. She then tells me that they will have to charge me another $98 because they have a 30 day cancellation requirement. Angry as can be, I tell her I don't like their practices and I won't be coming back and to cancel it. She said if I don't want to freeze it, I will have to come in TO SIGN PAPERWORK TO CANCEL MY ACCOUNT. Don't get sucked in. It's like a bad Gym Membership. What a rip off. read more

The salon is great! Very clean and the staff is very knowledgeable and super friendly! Definitely recommend!

The staff is friendly. It can be hard to get walk-in service if there are multiple people waiting staff can get overwhelmed.

I like this tropical tan location because of the convenient location in Edmonds. I have been coming in on and off for the past couple years for ultra bed tans and spray tans. I always come in to even out my tan lines before weddings ;) I like the staff here. Everyone is very friendly and not to pushy on sales which I like. I always call in to book an appointment because they are typically busy. They keep this place clean and tidy, I like that they provide a water squirt bottle, towel, and tanning goggles. You time here is nice and relaxing. They have music playing while you tan in your bed. Check groupon because they often have deals posted! Another tip: book an apt early in the day so the beds are cooler! read more

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I was a client for a couple years or so before I moved away. The girls are always super friendly and knowledgable. I've never been pressured to buy more product like I have found in other tanning chains. I love the fact that it's easy to walk in and get in a good bed right away. This location has a red light which is a personal favorite of mine. I've found that the little wrinkles around my eyes have diminished since I started to use that bed. If you plan to tan more than twice a month I suggest the VIP program. read more

Don't bother.....VIP membership means nothing. All new staff. Beds 9 and 10 are the VIP tanning beds and the last few times that I have gone, the beds have been empty but was told that "they are reserved for someone who is on their way." No longer first come, first served! read more

Never before had I thought I might go in and feel as though I were being sold a used car just for trying to get a basic tan. I just wanted to use the basic bed, but the gal at the desk wasn't having it. Insisted I get not one, but two levels up, minimum, and refused to change her mind that this was the only thing I was looking for. She wasn't entirely rude, just confused and stubborn. All I wanted was a basic tan, maybe 15 minutes in a basic bed, but I left with nothing except a horrible experience. read more

All of the employees, especially the manager appear to be using substances. I "pre-ordered" a lotion that took 3 months for me to get and every time I asked for a refund their response would be "that would take a long time I'll give you a 10 dollar credit" after I finally got my lotion I thought I'd keep giving it a try. My roommate was not told bed 9 had new bulbs and was so burnt they had blisters. Finally, I asked to buy new lotion, I'm used to Seattle sun so I was asking a lot of questions and the manager appeared to be just trying to upsell me. She suggested a lotion, I didn't like it and asked for another one and she got really upset since she had already had me purchase it before trying a packet. She said "it's only a 9 dollar difference just get the other one" and I said "no I really want this one" and she asked "can I just give you a 10 dollar credit" which is when I had enough. I said "can I just cancel my membership?" I was not rude or yelling but she started to degrade me in front of other customers and told me "you're entitled to your feelings but I was just trying to help I told you about all these lotions and you're being so rude, I fired all of my staff I can only do so much you're being ridiculous" and I calmly said "I'm just frustrated with this establishment and I'm a substance abuse counselor I know how to communicate effectively thank you" read more

Super friendly yet a lil pushy on sales, in an unflattering way. I wish they still had the Norvell tanning solution in their spray bed but they new colour is only slightly different however doesn't stay as long. Still one of the better places as far and price and cost are concerned. read more