Fantastic facility and staff…read more The take the extra steps to comfort children with autism or disabilities well worth the time and trust

We have to give Dr. Decker the 5 stars. He really went out of his way to help out my daughter who…read morehad a dental emergency. Thanks Dr. Decker. The dental office is very cool and has video games in the lobby. Cool! It is so popular and great that the only bad thing about the practice is there is at least a 6 month waiting list for new patients. They do accept new patients, but you may have to plan a bit in advance.

Phenomenal dental office. Dr. Enzien is extremely talented and current with all state of the art…read moreequipment. All employee's are always cheerful and helpful. I had worked crazy hours on crazy shifts and more then once the doctor met me at her office at 6AM for some emergency repair work. She's outstanding!

Professional and friendly service every time. Dr. Enzien takes her time with you, explains…read moreeverything that is going on, and most importantly--checks to make sure you're doing ok while you're being worked on!!! She performs outstanding dental work and she is very thorough. I've had routine work done in that past here and I just had my second root canal done there yesterday (she also did the first one). I felt no pain during the entire procedure each time. ZERO!!! I don't care how far away I move, I'd drive from outer space to visit this office and I trust no one else with my teeth. Thank you Barb and Dr. Enzien for everything you've done for me!

I went here as a kid since I was first able to go to the dentist actually and I stopped going here…read morebecause my mother needed to move and it was to far. However that's not the real issue. I shouldn't have been going back to Kotlow after the very first visit. My brothers shouldn't have neither. I am now 21 years old and I am still beyond traumatized to go to the dentist. This man "dr" kotlow held me down with his hand on my chest and told me not to cry as I was in agonizing pain from a procedure of caps being put in and I had no lidocaine. Mind you I was around like 5-6 and I'm on the freaking spectrum. I'm autistic so I was panicking cause of the pain and the noise and this dude was yelling at me holding me down. You should be ashamed of yourself. And I hate seeing you respond on everyone's comments trying to make yourself look like and angel kotlow. You know what you did to me. That's why on Google when I rated this same exact rate you said absolutely nothing to me. Because you know you are a sick cruel man. The only thing I can say for anyone possible reading this. DO NOT TAKE YOURE CHILDREN TO THIS PSYCHO! And if your children are seeing this horrible man... if they say something like this believe it because it's 100% freaking true and it could ruin your kids mouth in the future. And if you're reading the Kotlow I know you remember me and definitely remember this. And just know this won't go away. I plan on taking this to court eventually. You should be disgusted with yourself kotlow.

Very thankful that we found Dr Kotlow. It took us almost a full year of difficult breastfeeding to…read morefinally decide that we should be seen. I'm so glad we did come in! My daughter had multiple ties and we were able to get them revised right there. Difficulty with having to hand my daughter over to the treatment team with no option to be in the room with her. I'm very grateful for everything the office did to make the procedure happen that day though!

I had a filling done with this dentist. It fell out within a month. Stuff happens. Made an…read moreappointment for it to be fixed. Had an X-ray done and the filling replaced. They had told me it would all be covered due to it being their fault. But they billed me for the X-ray and would not refund me the money. Terrible dentist. They do awful work and bill you for their mistakes. I would never go there again. And it was the most painful 2 fillings I've ever had done.

I went to this dentist in Nov 2020 for a cleaning and was told I needed a pre authorization. I…read morereturned somewhere around Jan/feb for a filing and was told pending. Called the insurance sometime later, they said the never received anything. Insurance reached out to 1st adv. dental called several weeks later they hadn't received it. called to cancel my cleaning and mentioned the issue and never heard back.

This place shut down with NO notice and left me with temporary crowns in my front teeth . No notice…read more, the work that was done was done illegally (insurance said my work was never approved and never should have been done ) . Thank god they closed down , unfortunately for us who have Medicaid have no options . No one accepts healthplex.

Don't ever ever ever go here. After weeks of waiting they cancel appointments on the day of...over…read moreand over and over again. One assistant banged into me and flirted with the doctor so that neither was paying attention to me and their care was not complete. Too many issues to write about. Go anywhere else if you know what's good for you.

If you have kids and live in the Clifton Park area, this IS the dentist for you! Dr. Amy and her…read morestaff are amazing with kids. She got my 2yr old son to sit through an entire cleaning without a peep! My three year old daughter loves her and the cool toothpaste/toothbrush they use. In other words, my kids think going to the dentist is fun! Does it get any better?

Dr. Amy is the most amazing pediatric dentist in the area. We drive from Altamont (approximately…read more40 minutes) to her office in Clifton Park, passing by at least 3 or 4 other pediatric dentists on the way. My son was 4 years old when he had his first dentist appointment with a pediatric dentist in Latham. He was more excited about the full arcade in the waiting room than anything else...During the cleaning, he was diagnosed with four cavities. I was devastated, as we brushed his teeth daily and he has overall excellent hygiene. Although the dentist explained everything to us, it all felt rushed. There was a huge waiting room full of clients and they needed to keep going. They ushered us to the front desk where we were assigned to a receptionist. We were given an estimate for what they recommended and told us they would contact us to schedule the appointment. I tried to ask some basic questions, but they were too busy and there was noone who was available to answer them - they would have to call me back. They called and informed me that although his teeth needed care, an appointment wasn't available until almost five months from that point. Again, I tried to ask some basic questions but was told I would have to speak to someone in a different department, and I never received a return call. I decided to get a 2nd opinion (and eventually, a third!) The original dentist wanted to perform the fillings using general anesthesia in a hospital OR, which I thought was insane for a four year old with cavities in his baby teeth. After speaking with our pediatrician, who explained that the fillings were necessary because these were actually molars that would be in for another eight years and had potential to rot his adult teeth underneath, I pursued our next opinion. This time I chose another pediatric dentist that was closer to home. This dentist agreed with the diagnosis of cavities. They discussed doing the fillings under a "sedative cocktail" in a room in their office - minimal monitoring equipment and if there was an emergency who knows what would have happened. I had heard horror stories about things going wrong with these procedures, and decided this was not what I wanted for my son. He was nervous with this dentist, too. Finally, under the recommendation of my childhood dentist (Dr. Fountain from Burnt Hills) I was lucky enough to find Dr. Amy! From the minute I met her I felt at ease. She did agree with the diagnosis also, but opted to try nitrous oxide for the fillings first. She was gentle and calming for our son, who tends to be anxious. She totally put him at ease. Although the nitrous didn't end up working and we did pursue fillings under general anesthesia at Ellis Hospital - Dr. Amy was with us every step of the way. She is competent and has excellent bedside manner. The procedure went perfect and she was able to "fix" all of the damaged teeth. We continue to choose Dr. Amy for our routine care for our son and our young daughter. Her entire staff is wonderful and I cannot say enough about them. If you are searching for a Pediatric Dentist - choose Dr. Amy! You will not be disappointed!

Top notch care of my littles! Always a seamless process and they always make sure to make the kids…read morecomfortable and send them off with big smiles! Wouldn't dream of sending them anywhere else :)

From the owner: Where Smiles Grow offers pediatric dentistry to infants, children, teens, and special needs…read morepatients, all in a fun, kid-friendly environment. Our dentists are specialty trained to provide the best dental care and to educate our patient families about oral health in an approachable environment.

Dr. Elkordy is really friendly and takes very good care of you. She was understanding of the fact…read morethat I was a student and did her best to bring the pricing into the conversation as we discussed treatment. She fully explained all the treatment options with me and she was thorough in educating me about my choices. I have also had great interactions with her staff while scheduling and while being prepped. The office is really homey - they are on the mezzanine level, but there is a pretty fireplace in the entryway/lounge area, and the office itself is brightly lit and very clean, with tasteful decorations. There is lots of parking along the side of the building.

horrible experience. the dentist was extremely rude and making mean comments about my teeth. I…read moreunderstand they aren't great but I was neglected as a kid and it isn't my fault but she made multiple comments that it was to much for her to do and how "poor" my hygiene was. I also have dental trauma and it's in my chart, she was not kind about anything at all. I brush my teeth and everything MULTIPLE times a day and she just sent me somewhere else didn't even clean my teeth. If you have dental trauma DO NOT go here. the person who did my X-rays was kind so was the receptionist. But the dentist should not be in the work without knowing kindness.

My daughter has been going to them for years she has sensitivity and anxiety when it comes to her…read moremouth I highly recommend the hygienist Cindy she amazing

Pediatric Dentistry of Albany. In my personal opinion, this office is chaotic, confusing, and…read moreincredibly unprofessional from start to finish. Our appointment was at 2:30 PM, yet we weren't taken back until 3:30 PM -- a full hour late. Meanwhile, I watched multiple people who checked in after us walk right in before us. No explanation. No apology. Nothing. Just complete disregard for our time. When we finally got seen, everything felt rushed, cold, and sloppy. They used what felt like a basic, non-professional camera to take photos of my child's teeth, which only made the whole appointment seem even more careless. And to make things worse, it looked to me like they had tools sitting out in the check-in area, which gave a terrible first impression and made the office feel completely disorganized. And the worst part? The orthodontist told me my child needed braces first and then the extra tooth removed. But every other dentist, orthodontist, and oral surgeon we spoke to afterward gave the opposite treatment plan -- that the extra tooth should be removed first, and then braces. Hearing completely opposite opinions made the whole situation feel even more frustrating and made me lose confidence in this office entirely. There was no clear communication, no reassurance for my child, and no sense that anyone cared about how stressful this was for us. In my experience, this establishment is horrible -- disorganized, inconsiderate, and not somewhere I would ever trust with my child again. I left furious, disappointed, and determined never to return. If you're a parent, my honest advice is this: go anywhere else. Save yourself the stress, the confusion, and the wasted time.

Dr John and staff are very friendly and professional. With four local locations and great staff in…read moreall locations. They provide the personal touch in their careers field.

Called the Albany office phone number to try and schedule an emergency appointment as a new…read morecustomer. Immediately sent to AI answering service that asked me several questions but could not get my name or email address correct despite multiple attempts. Then I get told I have an appointment the next day at 1pm and get auto-transferred to a receptionist. While she did try to help me she couldn't find any of my information and asked if I'd called the right office, etc? After several more minutes of confusion, I just gave up and said I'd contact another dentist. So, while I cannot rate their actual dentistry, it was literally like, "pulling teeth," trying to setup an appointment. Receptionist was nice, so that was not an issue, but the AI answering service not getting my information correct, telling me I had an appointment and then it not being anywhere in their, "system,." was extermely frustrating.