They were 5 days late showing up at the dealership to do the work. When it was finally done they…read morehad no record of the work order sent to them from the insurance company. The work was very bad and looks like it will fall out any minute. . When I ask to speak to a manager the girl hung up on me and then would not answer the phone. The dealer could not even get to talk to a manager. I would say they have some customer service issues. I'm surprised they are still in business.

C and W has put into 2 windshields in my 2022 Subaru Outback. I just wanna say they have great…read morecustomer service and the staff is super friendly. They were very quick to address a couple concerns that I had. I would recommend them, and return for work again.

Diane and Brandi are so very friendly. Even Zachary. Very nice place. Right now they are taken care…read moreof my jeep and they keep me updated on things. I highly recommend Steve's Autobody.

Please do not take your car here, especially your Tesla. Last year they completely messed up my…read morecar. The paint is awful, doors are not aligned properly apparently. I would never recommend them to anyone, not sure how they became an authorized Tesla repair center.

If your car window is ever broken because someone destroyed to see what was worth stealing, go to 7…read moreStar Auto Glass to get it repaired! I was able to call, get a quote, and have it repaired all within 5 hours. These technicians know what they're doing and were even kind enough to clean out the broken glass from the incident. In terms of cost, they were the best value I could find out of all other quotes. Along with getting it done so last minute, I would for sure come here again and recommend others to do so - although hopefully no one else has their windows broken :) Thanks Star Auto for the great, quick, and awesome work!

This is your place for a windshield repair. Sevastian answered my questions, got me in the same…read moreday, gave me a great price, and finished within an hour! Would HIGHLY recommend coming here.

It was SUPER convenient to have Chris come to my location to remove my dent! He was extremely…read morerespectful and worked quickly/efficiently. His communication prior to my service and while he was here was superb. He emailed quickly for my quote and stayed in communication with me to coordinate a date to come out. I didn't have to wait long at all for an appointment! My car looks amazing now and I am so thankful! The price was great and it was quick & easy to pay. Highly recommend if you (unfortunately) need a dent fix!

The dent guy, aka, Christian, fixed my hail dents and cracked windshield in less than a week…read more Highly recommend his services, will definitely use him in the future.

Initially got my windows tinted , only for my back glass to shatter due to the cold weather and wet…read moresolution. They said they've never had that happen to a customer before. They claimed a lifetime warranty on their tint but still wanted a "security deposit" to replace it after arguing back and forth with me. A couple years later, I gave them the benefit of the doubt to help me with an audio issue. They charged me $105 for 35 minutes of "labor" and told me my subs were blown and that they needed to redo my whole sound system (Upwards of $600). I told them no thanks so they just threw my subs back in the backseat without rewiring them and also stripped a screw on my amp. I ended up finding the issue myself which was just a disconnection in the wiring under my carpet. Do not go here Unless you like wasting time and money.

I have had multiple installs completed by Joe and his employees. He does what he says and doesn't…read morebs you. You get what you pay for when it comes to electronics and installation and Xclusive auto sounds will do it right. They had the only remote start/ alarm system for my manual civic in the metro east and it's going strong after 5 years. Thank you..

**This review is based solely on the Service department**…read more Auffenberg Kia is located on I159 in the Auto mart court. I did not purchase my vehicle from this location but its the closest one to me, so I brought Kia in for a diagnostics due to a knocking noise from the engine. It was recommend that my engine getting replaced due to a broken rod inside. I am out of my Kia warranty however I do have an extended warranty. Since my warranty company had to send out their own inspector, Kia had to stay for a few days. Joe arranged a rental for me and kept me updated on the status. Advising me what was needed for the inspector and making copies of Kia's maintenance records. I ended up having to pay for the diagnostics ($180.00) due to my claim being denied. After speaking again with Joe and Kevin (service manager) they both were very helpful on what I needed to appeal the claim. I have been back and forth to Kia over the last 3 months dealing with this, finally getting my claim approved. Joe again made sure to keep me updated on the status Kia's repair. They were more then helpful and Kia got her engine replaced and is running smoothy. At the end of the day.. I will return for any repairs and when looking to purchase Kia a new sibling, spouse or friend.

Disappointed Two-Time Buyer - Radio Silent Until Threatened with a Return…read more I am a returning customer who previously had a great experience with Auffenberg, but their post-sale communication has completely deteriorated. I recently purchased a used 2015 Toyota Highlander. Within my contractually guaranteed 7-day return window, an independent multi-point inspection revealed a failing alternator, a bad battery an alignment issue. I contacted my sales consultant, Joshua, immediately to see if management would utilize their internal service department to address these electrical components to save the transaction. The dealership completely ignored my messages for days, hoping the clock would run out on my 7-day return policy. Only after I explicitly stated I was preparing to return the vehicle did I finally get a response. The used car manager's solution? They completely ignored the failing alternator and alignment issues, and offered the "goodwill gesture" of selling me a replacement battery at their cost. Shifting the financial burden onto a loyal repeat customer for a failing charging system during a trial window is an insulting way to do business. I declined their offer, kept the vehicle because the core engine is solid, and will be paying my local mechanic to fix it. They have officially lost a loyal customer's future business.