I called on 07/18 to book an appointment for window tinting on 09/24,. The booking process was…read moresuper easy, I put down what I thought was a $100 down payment towards the work to secure my appointment however it wasn't until I needed to cancel my appointment which was still over a month away that I was informed that the $100 charge was non-refundable. When I explained to Hailey that I was not informed this at the time of booking she informed me, "I see you accepted the calendar invite which clearly states this" Keep in mind the calendar invite was sent AFTER I was charged. So nice of them to inform me after they charge me that the fee is non-refundable. When I explained this to her she told me that when she was hired that her boss made it clear that booking fees are so they do not lose money, I could easily understand this if I was cancelling without enough notice for them to schedule another appointment or if this was made clear before they decided to charge me. Needless to say I am out $100, so be advised when booking anything here.

I got my car tinted here and it looks amazing. It was done before the day was over, and I can't get…read moreover how good it made my car look.

Thanks to the professionals at Blacked Out Customs I have watts and watts of power in my 2020 KIA…read moreSoul. The way they went out of their way with customer priority in my situation is truly old school. They made me feel important and respected. They knew exactly what I wanted. After only a few minutes of conversation a quality product was chosen, and they explained all my questions. With a demo on one of their previous installs I was instantly impressed. The cost was competitive as well as turning out just as I wanted. I ended up with a system that is not only a sleeper but can surly hold its own when engaged!! I highly recommend these pros if you want family like service, quality workmanship and performance with any audio needs! They gave my KIA a soul... Rock on!!!!! JLM All five stars ( why the one star shows i can't figure out) Ten stars!!!

Not sure of the one star but it's probably should have been five stars…read moreGreat customer service, honest with suggesting what you need, not to mention great results I would definitely be back

I got paint sealant on my car and it makes my car look great and it makes it way easier to wash…read more Friendly staff and great prices!

From the owner: Make your vehicle you!read more

We in took a 1992 Corvette with 'vintage' tint on the rear window that you couldn't even see…read morethrough. They did a great job removing and replacing the old and added ceramic to the sides too! Great service and great quality work.

After what surely was an entire morning of just pure bad luck, Brent showed up determined to meet…read moreour agreed on date for our residential tint. I appreciate the communication and the quality of work is great. The windows look amazing and there was an immediate temp difference coming from the west side of my house (it was SO HOT). I'm definitely recommending to friends and family, and I'll be back to get my vehicles taken care of!

Custom Sounds & Tint did a fantastic job on the tint for my BMW X5M. I asked them to match the rear…read morewindows and they without hesitation gave me a price and got me in within 24hrs. They got me in super quickly, and the pricing was really competitive. The whole process was smooth, and I couldn't be happier with how it turned out. Definitely recommend! You crushed it. Thank you!

I've been coming to this place for the past 4-5 years. Since I was a young jit some would say. Over…read morethe course of those years I've watched the service change drastically. From giving me pointers and tips to some discounts and making connections to having anything and everything behind a paywall. These guys don't actually care about the customer anymore and it's a shame. I went in today to warranty my subs but before I did I called like any reasonable person would. They tried to schedule me for a meet and I would be out of a vehicle for just a warranty check up. Which stated in the website of custom sounds it says " immediate replacement or repair" for the warranty. So instead I came in and behold they got me in. Now keep in mind I came in with a blown subwoofer. At the start they said I had no power no nothing. Then I pressed them about it. Magically it starts to work. Then magically my output wasn't working. So I went Checked it myself and found my cables I have connected to my back sub for an RCA was pull out of the lining I stashed it in. They went all up and down about how my Amp was blown and my subs were okay and how the voltage on the subs were good and the amp were bad ect. I'm not an amateur I checked them myself before coming in. So played along and said I might consider the amp but kept pressing them about the situation and how weird it all was to me. They wouldn't honor my warranty and instead tried to sell me on a new 300$ amp a diagnostic fee 150$ and an instal 100 or so $. I've already spent 1300-1400 on the set up itself like I always do. I'm not spending anymore or losing anytime with my daily. I honestly am disappointed in the situation. I tried asking the tech certain questions like usually have in the past and he kept telling me he can't know unless he runs a " diagnosis" meaning he doesn't give a Fuck unless he gets paid which I get to an extent. But when i left my subs were moving again still blown even tho they told me otherwise and my amp was running a steady Voltage and my subs weren't. I was going so crazy about this situation I went and bought a NEW Multi reader to make sure mine wasn't broken and got the same results I got before I went in and they weren't the same screwed versions of what they told me. That'll be the last and very last day I'll ever come back to custom sounds unless they honor my warranty and replace my subs like I've asked. And maybe I am wrong and it's all true but even then don't come to me saying this that and this is broken when I check and fix what they either accidentally didn't put back or on purpose regardless don't come to your customers with a bunch of fixable nonsense and keep it real instead of trying to sell everything under the sun to fill your flat rate pay.

They come to you which is very convenient. The job looks very professional everything is smooth and…read moreclear, and he's done in 45 minutes top and very efficient.

Replied in seconds, came the same day, communication was top tier, and quality guaranteed work‼‼‼‼…read moreHIGHLY RECOMMENDED

The owner did a great job! He was quick, nice and the price was great. My windows look awesome!read more

He did a great job. Got my daughter car done for Christmas. I would definitely go back to get my…read morecar done. Keep up the good job

It was SUPER convenient to have Chris come to my location to remove my dent! He was extremely…read morerespectful and worked quickly/efficiently. His communication prior to my service and while he was here was superb. He emailed quickly for my quote and stayed in communication with me to coordinate a date to come out. I didn't have to wait long at all for an appointment! My car looks amazing now and I am so thankful! The price was great and it was quick & easy to pay. Highly recommend if you (unfortunately) need a dent fix!

The dent guy, aka, Christian, fixed my hail dents and cracked windshield in less than a week…read more Highly recommend his services, will definitely use him in the future.

Went to their location to get a quote on window tinting and some custom work. Sign in window shows…read more"open" for business, but all doors are locked. It was during normal business hours. Called, but no answer. Not a very good first impression

Unfortunately, I did not have a good experience with Brandon/Top Notch...for multiple reasons. He…read moretinted my windows on my new car and not only did it take twice as long as he quoted me, but the job was done poorly in a few spots. The tint wasn't fit properly to the window so I had to take it back to get fixed, and again, it took over twice as long to do the work as I was told it would take. But that isn't even the worst of it....Brandon also apparently does various custom work to cars so I decided to have him black out my tail lights. He told me it would take him a little over an hour and he could do it when he fixed my tint. Four hours into the appointment I called him to see what was going on and why it was taking so long, at which time he told me the film they used "didn't look right" (defective apparently) so they took it off and he sent one of his guys into St. Louis to pick up some different film. Two hours later he calls me to tell me they can't do the job because all of the film is defective, but he'll order more and can do the job in a week. Six hours of my time, wasted. So I wait two weeks and never hear from him so I call him...repeatedly...he does not answer my calls OR call me back. I drive by his location fairly often so one day when I was driving by I saw him standing outside talking with a customer, so I pull into the parking lot and of course ask him why he's not returning my phone calls, and ask about the film. He proceeds to give me some runaround, saying that his phones have been down and he did not receive any of my messages. He also tells me that the film is back ordered and he should have it within the next week or so, at which time he tells me he will call me when it comes in and if I don't hear from him, to call him and he will finally get this job done. You can guess what happens next...I call, and call...and call and NO response. He completely ghosted me. To do this to me after wasting my time on multiple occasions is horribly unprofessional and, quite frankly, rude. I've literally waited over six months to write this review in the hopes that he would come around and follow through...but I guess those pesky phones are still down.