Travis was super helpful and friendly in helping me with the collision damage to my car. He went…read moreabove and beyond to help me understand the situation and possible solutions. If you're looking for the right place to bring your car for body repairs, look no further.

We had a fantastic experience with Travis at Collision XS in Belleville. We had an accident and…read moreTravis picked up on the first ring and had a tow truck there to assist us within two hours. Our car was taken to Collision XS where they promptly located parts and had the car repaired in less than a week. The service was professional, kind, quick, and so much appreciated. I highly recommend Collision XS and will be using them for all future needs moving forward. Outstanding company and service!

Stopped in to have an oil change done and tire plugged. From the minute I arrive the mechanics…read moredirected me to the service desk with professionalism. The service desk was also professional, courteous, and knowledgable. Prior to having the tire plugged, they confirmed it was leaking air and needed fix but still wanted authorization from me. I find that some places just do and don't consider the customer, so I was extremely pleased with everything. Service was first come first serve but it only took them about 30-45 to get me in and out. This would be a place that I will visit again if ever in the area. Their friendliness, excellent customer service, and professionalism was outstanding.

I no longer live on Washington Avenue, but I drive out of my way to bring my cars to St. Louis Auto…read more& Truck. Not only have I brought every car I own to them (because they do a good job and do the job at a VERY fair price), but I've also purchased a vehicle from them. Most of my experiences have been with Lisa (I think that's her name, sorry if I got it wrong) and she has always been very pleasant and courteous person. I believe the owner's name is Kevin (again, this may be wrong, apologies if this is incorrect) and he has been a straight shooter with me every time I interact with the mechanics/technicians. My wife exclusively goes to these folks as well, they've been nothing but absolutely great to us.

I have waited about 3 months to post my review of the services I received from Central Auto Body…read more My car was handed over 3/24 I was told that my car would be completed in about 2 weeks but ultimately received it back on 4/24. During this time, I was calling the office multiple times across the weeks asking for an update due to the promised finished timelines from the staff. Almost every time it kept getting pushed back, one moment it was at this percentage complete another was that the work hasn't even been started yet. I wouldn't have had an issue with the duration if they were realistic about the timeline. I was optimistic at first that it would be finished in the 2-weeks as my rental reimbursement funds from my insurance company would be enough for two weeks. Time kept ticking and I got concerned that I would have to come out of pocket for an extended rental. Fast forward, after an additional 2 weeks I can pick up my car, I get back home and I see scratches on parts of the vehicles that weren't apart of the hail damage. (Almost as if it was dragged on the ground :) ) The seal on one of my head lights were smashed under the lamp. My car had to go back for repair for an additional two days and even still where they made the repair the paint is still missing. Since then, I've found other odd things like the plastic backend of the roof lip is not as secure as the other side and weird marks on my roof rails. I don't have the energy to bring my car back and not knowing when I would get it back. On the many trips to the office, I ran into other individuals who were also bringing their cars back for repairs after they were originally fixed. Some of them on their 3rd or 4th round. The pictures they gave of my car pre PDR did not show the preexisting damage. Pros: They did offer a 10% discount for the total cost of my service. They offered me a ride back home after every time I had to drop my car off. This is a plus for sure and shows good customer service. The staff appeared nice, but I felt gaslighted when I reported the additional problems that weren't there previously. Cons: It took too long in my opinion, and I did not like that the date kept getting moved. The 10% I saved went towards car transportation expenses. I did not like that my car had additional issues that were not present when I dropped it off. Would I recommend them, no. Will I go back, no. I don't know if they will treat my car well and I didn't like the staff member with the blonde short cut, he gaslit me about these scratches telling me these marks were from a soft, bristled brush. My car was not perfect, but it is not in the same state it was before it was dissembled. Lastly, my husband also got his car repaired here for hail damages and he also has a loose panel on the left back end of his camaro that is NOT secure, but the right side is fine. Mind you these are pieces that did not have any hail damage work done to them. I've attached two videos of both of our cars with the same goofy attachment issue. During our many times at the office we separately ran into different customers who've had to take their car back multiple times btw. 2 stars since the hail damage is repaired.

Brought my car in to get a quote for repair, I was given a quote for $2421, after getting…read moreadditional quotes, I decided to go with Central since their quote was not the highest or lowest. My scheduled appt was for 9/29/2025, I dropped my car off on Saturday 9/27. On10/1 I received a text stating the quote was incorrect, and the cost would be $3140.83. How is it possibly that the quote be so far off, 31% to be exact. I asked to speak to the team member who originally did the quote, but I was told she left. I felt that Central had baited and switch. Their explanation was there was more man hours needed to complete this repair. I told them I would not be using them, and would pick my car up Monday 10/6 at that time I was told there would be a 5hr @ $75 per hr charge to put it back together. Then when I picked it up, I got an additional charge for using a debit card. If anyone is thinking of using them, beware of their hidden charges, and the fact they do not honor their quotes! I rate them 0 out of 10

My car wouldn't start. The battery was dead. I called Alton Area Towing around 6:30 a.m. The…read moretechnician arrived within 30-45 minutes. A nicely dressed young man very polite and friendly greeted me. He had the car started in about 2 minutes. I have added this service to my rolodex and will recommend them to my family and friends.

So, had a battery that went dead and I bought one from a local shop but they didn't have time to…read moreinstall it. Went to NAPA and they wanted $60 and said it would take a half hour and the couldn't do it same day. Called AAT&R and they said come on by and they'd do it. It took the guy about 10 minutes and then they wouldn't even let me pay for the service. I know where I'll take my towing business if ever needed. Thanks folks!

On my morning commute I got a flat tire, I called around for help since I have never changed a…read moreflat. 1st Class was quick to offer their service. The team was friendly, incredibly helpful, and knowledgeable. They answered all of my questions, directed me on the next steps to take, and shared some laughs. great experience, highly recommend!

From southern California during a 3 month vacation pulling a toy-hauler, transmission went out on…read moremy dodge ram 1500. Contacted 3 different transmission shops all couldn't even see it for 30 days. 1st Class Auto got me a new transmission and installed in one day. For a fair price. Didn't take advantage of out of towners. Thankyou Kari Tyler and Chris family owned business. Roy manager and Brandon mechanic solid as well. Made it home. Thank you

This was 1st time there. Scheduled an emissions test and went went in they fit and oil change in…read morefor me as well. The staff is very friendly, treats you like family. I talked with the owner Cathy, who was very knowledgeable and extremely sweet. This is a woman owned business and LGBTQ Friendly business. I highly recommend this shop, they are fair and honest and we definitely should be supporting companies that support our community. Thank you for the great service cathy!

Like most "finds", in todays world, this find was one chosen on line…read more It happened I was lucky to find a great mechanic shop. Tom, who serviced my car did a great job, on the car. Even more he communicated extremely well. It's wonderful having found a reliable, (seemingly), honest mechanic. I'll return for more needs. I feel confident using this business. Thank you Tom! Thomas Plumlee

My car broke down in the middle of the road so I called strickers and they told me to bring it in…read moreright away once I got a tow. I got there finally and they took my car back into the shop immediately and had it ready for me that same day! Turned out I needed a new battery and battery cables. Strickers is honest, quick, cost effective, and efficient. I definitely will be using them in the future. Thank you so much again!

Excellent work! I really appreciate the time that was taken to explain the issues going on with my…read morecar. The price was extremely fair.

Top notch service. Above and beyond. Friendly service…read more Getting rear-ended is never how I wanted to start my day. However, the service and care I received from Freer was beyond expectations. I went to 3 other local shops for a quote and no one took care of me the way Freer did. Called the insurance of the person who hit me to get me answers, helped adjust my bumper before I left their lot to make it a bit better for me to drive (without me even asking, might I add). They used Carwise which texted me updates on timeline and estimates. Called me and coordinated with insurance/rental car like no other. My repair ended up taking about a week longer than expected. More damage was found but it was clearly communicated to me that it was possible, and they gave me an update each step. They even had an after hours pick up which worked perfect for my schedule. Left me a card and a beautiful rose (such as kind touch). My car was clean and shiny on the outside (sad it won't last long due to all the snow and salt) with the inside vacuumed and smelling great! Truly can't recommend Freer enough. Kind, trustworthy, knowledgeable, and truly excellent service. I will trust Freer with all auto body repairs going forward!

BEWARE if you are not family or friends they could care less,had to go back 3 times because they…read morecouldn't get my truck right,gaps were off never ordered my tonneau cover,and the ladies behind the counter just rolled her eyes and turned away when you start to speak,,rudest people ever .take this as a warning