We reached out for service in the morning because our thermostat dropped working. They were able…read moreto provide service the same day. It was during a heat wave so to have a same day call was fantastic. Add to that, they were courteous and the communication was ongoing throughout the day. Highly recommended!!!

I was completely satisfied with the service Andrei provided. He was very professional, honest and…read moreforthright. He was able to diagnose and fix the issues we had with our ac units when the company who installed them would not. I highly recommend his services.

In the aftermath of ida, we needed someone to look at our hot water heater. The company (not Queen…read moreB) who installed us told us they would only replace it. My mom received a recommendation for Queen B. She spoke to Brenda, the owner, she was very empathetic. She sent her team within hours of her call. The two men came, both wore foot coverings. They were able to get the hot water heater working. We were thankful they came quickly and fixed our issue without taking advantage of me. Definitely will use again.

I called for a simple adjustment for thE pressure on my well tank, I had water when Tony came and…read moreno water when he left. He touched wires and removed wires that had nothing to do with the well tank. I reported it to the office and was told he referred the issue to whoever installed the well pump? He never asked for my approval to touch anything other than the pressure. Surprised at this company to simply walk away!

My bathroom sink was clogged and I couldn't locate the issue. They came right out the day after I…read morecontacted them and fixed not only the clog but a couple of other plumbing issues I had. Very professional, quick, and neat, and the pricing was reasonable. Would use again!

Water started pouring out from under our kitchen sink, and I needed a plumber immediately! I have a…read moregreat plumber that I'd hired years ago for a big renovation, but that person was not available on an emergency basis. I chose Mike based on the Yelp reviews, thanks Yelpers! Mike answered the phone on the first ring and was fantastic with communication. He gave me his cell phone number so I could text him pictures of the plumbing set up at my home. Mike's employee, Julian, showed up right at the scheduled time of 8 am and was wearing a mask, which I appreciate. Julian was friendly, polite, organized, and efficient. I felt comfortable having him work at my house. The price was reasonable and they gave us a 10% discount for paying in cash. I like it when businesses do that. Julian did a nice job. Have a look at my photos of before and after! We decided to upgrade our bathroom faucet, as well. We are thinking of having a couple more plumbing projects done and we would certainly use these plumbers!

The service was impeccable, the price was reasonable and I recommend this plumbing company! I was…read morecontacted before the plumbers came and I was informed throughout the process ( trap removed, toilet and shower snaked on another day). I also appreciated that they cleaned up afterwards! Highly recommend!

Once again, we had a plumbing issue in our home. We have used John Burton Plumbing before, for a…read moregarbage disposal install, so we decided to call them again on Friday. The answering service took the call and John called us back to get the details right away. It was not an emergency. He scheduled us for Monday. Dan and Miguel came out. Very professional, knowledgeable plumbers. As they progressed with the repair, they came and told us what they were finding and how they would repair it. They completed the task in about an hour. Also they noticed a possible other situation we may need to address and gave us the information we will need to move forward with that later. It concerns the Middlesex Water main valve. A Middlesex Water representative came out right away, to assist and let us know what he saw. That night, there was a new issue with a different bathroom that may have been related to the work they were doing. I called up, sent them a video and they came back today and fixed it. No charge for this repair. The first repair was very fairly priced. I recommend Jim Burton Plumbing for your home plumbing needs. Great communication with the office, owner and service plumbers.

Really nice guys. Did a great job when installing a new toilet. Today I had one clogged drain and…read moreone slow running drain. Took quite awhile but all is good. I definitely recommend this service.

They installed my central air one year ago and had to come five times after because it didn't work…read moreand did not pass inspection. It turns out that it wasn't installed properly. This year the air does not come out cold and my house is over 78 degrees. they requested for me to pay for a service call to see what the issue is. They do not stand behind their work. I do not recommend them. The owner is rude, dishonest, and disrespectful.

STAY AWAY! STAY AWAY! If zero stars was an option, that's what I would give. This 25 year old kid…read more(in business 60 years ) quoted me DOUBLE what other plumbers quoted. DOUBLE! He told me, "people don't seem to have a problem with my pricing". WOW!

Needed an emergency replacement of a faucet. Victor Guidetti…read moreresponded to the request within the hour, and then quickly showed up on site to determine the needed parts. Victor, and his helper, returned later in the day; with all the new parts. They methodically replaced the entire faucet system that afternoon; and the client is happy.

Great work very knowledgeable and professional and he fixed the problem I would recommend him 100…read morepercent thank you ... Anthony

Anthony did a fantastic job replacing our old water heater with a new on-demand system. Clean work,…read morewell done. will definitly use him again. Dan

I needed bathroom plumbing. Their price was ok, but your technican is the key to the job. Ask…read morefor Brendan #2503 - he is the best and worth waiting for if you can. If not and it's urgent, ask for Jamil #6372. You know these guys will be around in a year.

If you want to hire a company that doesn't clean up after there job is done, then hire them. I've…read moresent half a dozen emails with photos and spoke with a " General Manager " numerous times that promised me that the gravel will be removed from the side of my driveway. The best part, is the work was done across the street and not on my property!

I hadn't been to the Parlor since 2004!!- I have 2 previous tattoos done here & wanted my newest…read moreimage to come from here as well. I didn't remember Mr. Paul Nolin from 22 years ago, but I will NEVER 4get him NOW!!! Paul did an AMAZING JOB ON MY LATEST TATTOO!! Thank you Paul & I will send a pic of my personal - pinky- ring when I see my Dad again in early August!

Chris was easy to deal with and very professional, he was polite and took time to listen. we had…read moreput in for quote on a replacement HVAC UNIT and we had heard lots of horror stories with the big intallers with questionable quotation and other practices. He also followed back on many questions and installed the unit with the utmost care

Leak in hot water heater fixed - very expensive. Suggest you get an estimate first so you know cost…read morebefore hand.

I was selling my house and the buyers gave me a list of requests. Thomas went through the list…read morewith me, figured out which did not need to be done and did the rest. He did a great job. Highly recommended.