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    John Burton Plumbing & Heating

    5.0 (10 reviews)
    Open Open 24 hours

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    Response time

    2 hours

    Response rate

    100%

    Services - John Burton Plumbing & Heating

    Drain repair

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    8 More Services

    HVAC system repair

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Water heater installation

    Water heater repair

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    Review Highlights - John Burton Plumbing & Heating

    Got a call back within 10 minutes of contacting the answering service, and they sent Dan over within an hour.

    Mentioned in 5 reviews

    Read more highlights

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    1800 Heaters

    1800 Heaters

    2.1
    (100 reviews)

    I know there are a ton of 1-2 star ratings but I am writing based on our experience. No one wants…read moreto deal with a burst water tank. Aside from significant damage to our finished basement flooring and a wall that had to be knocked down, we were scrambling to get our water heater tank replaced. 1800 Heaters was recommended by Home Depot. They were able to come immediately with a new tank and a quote was given over the phone. We were given a window of 11-3pm. Felix came to our house at 12pm and went right to work. First thing I noticed was how young he was, like my son's age. I'm like, does he know what's he's doing? I was surprised that it would be just him doing the entire job. Let me tell you, you will be in excellent, competent hands if you get FELIX!!! He was friendly, personable and professional with an upbeat attitude. He did a beautiful job installing our new water tank. There were no hiccups given how tight the space was. We also never had a contractor reduce the actual price given. Felix said one of the gas pipe did not need to be replaced. We got a couple of hundreds knocked off. Thank you for being so honest with us. Also really appreciated that a representative called to ask how everything turned out. Hot water...I will never ever take you for granted. Lol. Going to take a hot a$$ shower now.

    I ordered a Hot Water Heater from Home Depot who contracts with 1800HEATERS for the installation…read more They in turn sent someone from Hall & Sons plumbing. At some point before the technician left my house he broke the window pane in my son's bedroom (the hot water heater is located in a closet). He never said a word to me about it but placed the broken pane on the floor behind a portable AC to the left of the window itself. I called 1800HEATERS immediately after the technician left and I discovered the broken glass. I was told that a customer service manager would call me on Monday morning. No one ever called. I called at 1pm and spoke with Eddie who would not provide me with his last name. He was quite rude and implied that it wasn't broken during my installation because I "didn't hear it break". He then told me that he was submitting the information and that I would have a resolution by the end of business day. Again, no phone call was received. I called back the following morning and was told that the manager would call me when he arrived at 10am. He called and was again extremely rude and condescending. He informed me that a damage claim was already filed with Home Depot (which turned out to be another lie) and that there was nothing else he could do for me. When I asked who I should contact at Home Depot or what department he told me that he had no idea who I should call and didn't provide me with any further information. I would NEVER use this company again and recommend others to stay far away!

    Mandell Plumbing & Heating

    Mandell Plumbing & Heating

    3.4
    (29 reviews)

    Working with Rob Mandell was an absolutely atrocious experience. He is rude, unprofessional, does…read morenot deliver on what is promised and does an inferior job on what is and; furthermore, he is very demanding, condescending and chauvinistic. He was supposed to remodel my bathroom in a 2 weeks. Almost 6 months later, it is still not done and I am left with a mess to clean up. The toilet he installed leaked staining my ceiling. I currently have only half a shower door so, if I use it, it floods the floor. According to Rob, my shower door came in wrong twice. I waited two months for the correct frameless shower door yet he proceeded to install one which was the incorrect size (71 1/4 and not 72) ruining the tilework. After installing the incorrect size door, he demanded almost ten thousand more than what was in the initial contract to get the other side of the door cut which he said did not fit with what was installed. When I refused to pay any additional money, he walked off the job and proceeded to text me for weeks calling me names and threatening to call collections. I am left to get the half door removed and cover the holes at this point at my own expense. The original contract, including the correct entire shower door is paid for. Additionally, in the process, he scraped my bathroom floor leaving it bare so, to be fixed, I would need to have the floor completely redone. The entire job is shoddy. I have holes where he grouted and it is disintegrating and even the caulk already has holes and is turning yellow. The project was a complete disaster and waste of money. It caused me a lot of unneeded stress. I would strongly advise to not work with him.

    Rob sent over Shawn & O'Neil to take care of my central AC unit which had the home at million…read moredegrees. They fixed the problem quickly and effectively and were both friendly and knowledgeable to deal with. Amazing service

    John Burton Plumbing & Heating - plumbing - Updated July 2026

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