I know there are a ton of 1-2 star ratings but I am writing based on our experience. No one wants…read moreto deal with a burst water tank. Aside from significant damage to our finished basement flooring and a wall that had to be knocked down, we were scrambling to get our water heater tank replaced. 1800 Heaters was recommended by Home Depot. They were able to come immediately with a new tank and a quote was given over the phone. We were given a window of 11-3pm. Felix came to our house at 12pm and went right to work. First thing I noticed was how young he was, like my son's age. I'm like, does he know what's he's doing? I was surprised that it would be just him doing the entire job. Let me tell you, you will be in excellent, competent hands if you get FELIX!!! He was friendly, personable and professional with an upbeat attitude. He did a beautiful job installing our new water tank. There were no hiccups given how tight the space was. We also never had a contractor reduce the actual price given. Felix said one of the gas pipe did not need to be replaced. We got a couple of hundreds knocked off. Thank you for being so honest with us. Also really appreciated that a representative called to ask how everything turned out. Hot water...I will never ever take you for granted. Lol. Going to take a hot a$$ shower now.

I ordered a Hot Water Heater from Home Depot who contracts with 1800HEATERS for the installation…read more They in turn sent someone from Hall & Sons plumbing. At some point before the technician left my house he broke the window pane in my son's bedroom (the hot water heater is located in a closet). He never said a word to me about it but placed the broken pane on the floor behind a portable AC to the left of the window itself. I called 1800HEATERS immediately after the technician left and I discovered the broken glass. I was told that a customer service manager would call me on Monday morning. No one ever called. I called at 1pm and spoke with Eddie who would not provide me with his last name. He was quite rude and implied that it wasn't broken during my installation because I "didn't hear it break". He then told me that he was submitting the information and that I would have a resolution by the end of business day. Again, no phone call was received. I called back the following morning and was told that the manager would call me when he arrived at 10am. He called and was again extremely rude and condescending. He informed me that a damage claim was already filed with Home Depot (which turned out to be another lie) and that there was nothing else he could do for me. When I asked who I should contact at Home Depot or what department he told me that he had no idea who I should call and didn't provide me with any further information. I would NEVER use this company again and recommend others to stay far away!

Great communication , service and pricing . Mason was excellent. Plan to use this company againread more

I hadn't been to the Parlor since 2004!!- I have 2 previous tattoos done here & wanted my newest…read moreimage to come from here as well. I didn't remember Mr. Paul Nolin from 22 years ago, but I will NEVER 4get him NOW!!! Paul did an AMAZING JOB ON MY LATEST TATTOO!! Thank you Paul & I will send a pic of my personal - pinky- ring when I see my Dad again in early August!

Had service on a Sunday evening to clean out my main sewer line…read moreWould not give me a price over the phone Guy came out and told me $684 to clean out the sewer line plus tax Told me that he would also put a camera down the line to see what the problem was At that point I had no other choice which is why they don't tell you what it is over the phone I paid him for the service he cleaned out the line and I got a six month warranty And then he said he didn't have a camera with him. Someone would call me the next day to schedule the camera. I waited three days and finally called them Someone called me back and told me that if they come out with the camera, and they found the problem and I did not want to have it fixed by Roto-Rooter. It would void the six-month warranty. This is a friggin rip off it's a scam stay away

I needed bathroom plumbing. Their price was ok, but your technican is the key to the job. Ask…read morefor Brendan #2503 - he is the best and worth waiting for if you can. If not and it's urgent, ask for Jamil #6372. You know these guys will be around in a year.

thank you to Kevin and Yassiel from Edison cooling and heating. They installed a brand new central…read moreAC unit today, on time, efficient, they put drop cloths down first to keep my floor clean as they worked outside and in the basement. great service, great price! this company Rocks!

Chris and Giancaylo did great work and I would highly recommend. The job was done in a timely…read moremanner and I love my new unit.

My bathroom sink was clogged and I couldn't locate the issue. They came right out the day after I…read morecontacted them and fixed not only the clog but a couple of other plumbing issues I had. Very professional, quick, and neat, and the pricing was reasonable. Would use again!

Water started pouring out from under our kitchen sink, and I needed a plumber immediately! I have a…read moregreat plumber that I'd hired years ago for a big renovation, but that person was not available on an emergency basis. I chose Mike based on the Yelp reviews, thanks Yelpers! Mike answered the phone on the first ring and was fantastic with communication. He gave me his cell phone number so I could text him pictures of the plumbing set up at my home. Mike's employee, Julian, showed up right at the scheduled time of 8 am and was wearing a mask, which I appreciate. Julian was friendly, polite, organized, and efficient. I felt comfortable having him work at my house. The price was reasonable and they gave us a 10% discount for paying in cash. I like it when businesses do that. Julian did a nice job. Have a look at my photos of before and after! We decided to upgrade our bathroom faucet, as well. We are thinking of having a couple more plumbing projects done and we would certainly use these plumbers!

I needed a spigot replaced and Dennis responded quickly to my inquiry and came out for an estimate…read more The communication and explanation of services was very good. He was punctual and he completed the job quickly. I definitely recommend using Dennis.

Dennis did a great job! On time, courteous, and efficient. I would how him again next time I have…read morean issue.

My experience started with a phone call to "Ken's Plumbing" and speaking to Barbara who took the…read moretime to answer all my questions and concerns, including someone coming to me in a timely manor and approx. pricing....Speaking to Barbara made me feel that I called the right company....and I was right...Paul who came to do the work was very nice, came on time, very honest, very helpful and did a great job... I've had too many problems lately with Doctors, Dentists, Home Depot....This is the world we live in today...... BUT NOT Ken's Plumbing........ 5+ STARS!!!! A Real Gem... Thank you Barbara and Paul and Ken's Plumbing

This is a wonderful, fast and very professional business. This is the second time they recued my…read morebasement from flooding. Efficient and effective plus reasonable. Call with confidence. A+++ service.

Working with Rob Mandell was an absolutely atrocious experience. He is rude, unprofessional, does…read morenot deliver on what is promised and does an inferior job on what is and; furthermore, he is very demanding, condescending and chauvinistic. He was supposed to remodel my bathroom in a 2 weeks. Almost 6 months later, it is still not done and I am left with a mess to clean up. The toilet he installed leaked staining my ceiling. I currently have only half a shower door so, if I use it, it floods the floor. According to Rob, my shower door came in wrong twice. I waited two months for the correct frameless shower door yet he proceeded to install one which was the incorrect size (71 1/4 and not 72) ruining the tilework. After installing the incorrect size door, he demanded almost ten thousand more than what was in the initial contract to get the other side of the door cut which he said did not fit with what was installed. When I refused to pay any additional money, he walked off the job and proceeded to text me for weeks calling me names and threatening to call collections. I am left to get the half door removed and cover the holes at this point at my own expense. The original contract, including the correct entire shower door is paid for. Additionally, in the process, he scraped my bathroom floor leaving it bare so, to be fixed, I would need to have the floor completely redone. The entire job is shoddy. I have holes where he grouted and it is disintegrating and even the caulk already has holes and is turning yellow. The project was a complete disaster and waste of money. It caused me a lot of unneeded stress. I would strongly advise to not work with him.

Rob sent over Shawn & O'Neil to take care of my central AC unit which had the home at million…read moredegrees. They fixed the problem quickly and effectively and were both friendly and knowledgeable to deal with. Amazing service