I borrowed a diesel pickup to bring a new-to-me RV trailer home from the southern California desert. Unfortunately, the truck broke down early on our return trip 20 miles south of Banning, CA. An AAA contracted tow truck brought us to the best pickup truck service center they knew of. Happily, Terry and the friendly and knowledgeable crew at Truck Works in Banning tore into the truck's engine and eventually discovered the problem and repaired it. The problem turned out to be a failed wiring harness on the engine that was causing all sorts of crazy things, like racing of the engine, wouldn't shut off, and more. It was a real "head scratcher" and Truck Works didn't give up. We so appreciate their diligence and tenacity in tracking down and repairing the issue. Go see Terry and the crew there for any and all work for your diesel or gas pickup truck! read more

Truck Works - The borrowed pickup truck and our new-to-us RV trailer while we camped on the road outside Truck Works for a few days. - Commercial Truck Repair Near Me - Banning, California

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We have a diesel truck that has given us nothing but problems. We have taken it to other shops and it seems like they just made the problem worse, all the while charging us a few thousand dollars each time. We were over it so after a quick Google search my hubby found Terry and his crew. From the minute we brought our mess to Truck Works it was nothing but honesty, and hard work. We are here more than we would like to admit, but that is because we have one of those trucks that once you fix a problem, another one pops up. They have fixed many problems on our truck. Some small and easy, some complicated and expensive. No matter big or small, the problem always gets fixed... the right way. We are very happy with the service here, everyone is so friendly and accommodating. The only reason why its 4 and not 5 stars is because most of the time they are so busy, it takes a while before we get our truck back. But that just means strategic planning on our part. read more

Completed work on my truck in a timely manor, very knowledgeable friendly and the quality of work done was great, i highly recommend Trucks for any mechanical work read more

I borrowed a pickup truck from a friend to pull my new-to-me RV trailer home to NorCal from the desert of SoCal. Just north of Palm Springs, the truck broke down on a Sunday afternoon. We were towed to Truck Works (TW) in Banning and spent the night in the trailer outside the shop on the street. The next morning owner, Terry Ward, and staff arrived ready to help us. While the truck gave upwards of 20 error codes, the discovery of the root problem eluded technicians for two and a half days. Happily, the staff remained tenacious and ultimately the problem was discovered as a badly shorted wiring harness over the engine. After the replacement harness arrived, it was carefully installed and tested. The alternator, which initially had also failed, was replaced. We were without transportation during this four-day period, so to get food and supplies needed for our asphalt camping outside the repair shop, we walked, used Uber rides and shared in lunchtime meals with the TW staff. And during the COVID-19 pandemic, even takeout meals and deliveries were virtually non-existent. Office admin, Melissa, took my wife to the grocery store for some much-needed food. And Terry allowed us to fill our water tank in the RV trailer. By Thursday midday, we were headed northward again, confident we would not be interrupted again with breakdowns. Sure enough, our trip was uneventful, except happily for an overnight stay and visit with dear friends. By Friday, we arrived in NorCal to drop off our RV trailer at our home and return the now much healthier borrowed pickup. On the following Monday, the owner, Terry Ward, called me to check if everything was still okay (which it was). The actions and compassion in support of us clearly epitomize excellent customer service. We are ever in debt to Terry and his team for their kindness and expertise. I highly recommend Truck Works for light and medium-duty truck repair and performance upgrades. You never regret utilizing them read more

Truck Works - Our asphalt campground outside the shop in Banning. - Commercial Truck Repair Near Me - Banning, California

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I am a volunteer at H.E.L.P. Inc. a local non-profit that serves the San Gorgonio Pass area. We needed repair on one of the diesel trucks used at the non-profit. Truck Works is the place to go! They are extremely knowledgeable about diesel trucks! They are also very customer focused and efficient! read more

My truck (Ford F250 6.0)was running horrible. It took it to TRUCK WORKS in Banning. After talking with Terry I left my truck for repair. A few days later I received my truck back in great running order. I'm very pleased with the repair. Ran the truck to San Francisco and averaged 19.5 MPG. I highly recommend TRUCK WORKS. read more

As soon as I bought my Ford F350 Dually 4x4 7.3L, I took it to Terry to straighten a few things out. It wasn't running right, 4x4 didn't work, and it needed all the standard maintenance done. Terry and his crew of wizards Solomon, Chris, and Brian diagnosed what was wrong and found it had the wrong wiring harness from the factory, among other things. They fixed the wiring issue and the 4x4 works now for the first time. It's the only place I trust and the only place I take my truck. They also do all the service on my wife's Expedition. Terry has a great team. I highly recommend Truck Works. read more

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I paid them to change my HPOP and fuel drain valve and now it leaks. They had about $2,000 to do it and a month and excuses about how they had to fire people. Would not recommend to anyone. read more

Truck Works - I paid them to change my HPOP and fuel drain valve and now it leaks - Commercial Truck Repair Near Me - Banning, California

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Took my 2500 Dodge Ram Diesel there to get the codes gone and they did a wonderful job after it took me 8 months to try and do it myself by driving and driving it with no avail. Owner was very knowable and new exactly what to do. Staff were very nice ppl. Will recommend anyone to go see them. read more

This review is long overdue. Brought in my 99 Ford Ranger. The 4 wheel drive would not engage and a terrible grinding sound was scaring the heck out of me. I was convinced the transfer case was bad and dreading an expensive repair. The Truck Works team diagnosed a bad hub and completed the repair in a couple days. I got the bill when I came to pick it up and couldn't believe the price as it was about 10% less than what I'd seen online. Honestly, the bottom line, I'd have been happy to pay more because these guys absolutely know what they're doing. Excellent work, excellent communication and just flat out nice folks. I'll definitely be getting all my future work done here. read more

Truck Works - Commercial Truck Repair Near Me - Banning, California

So, on my way home from Vegas the other week, I started hearing a "whine" from my left front hub! Called Truck Works(at about 5:30pm) and they said they would wait for me since I was an hour out! Terry the owner and a mechanic waited for me. They had my truck diagnosed the next day and had it repaired in about 3 days! They also gave me a great discount for being a Veteran, and were upfront an honest with me! They also performed a complete components inspection on both sides since one side was bad. They wear and tear in the other side was substantial and about to have the same problem. They were very reasonable about doing it in one shot vs two, so I saved money on labor! 2007 GMC 2500HD just hit 100k miles! read more

I had a great experience! I brought them a Isuzu NQR That no one else could fix. They loved the challenge and had my delivery truck back on the road running better than ever in just a few weeks. I was so thankful they could fix my truck I was about to go buy another just to get around the problem! read more

All I can say is amazing. We need more companies like this in our country. Good, hard working honest people. They take pride in what they do. Customer service is amazing. Quality of work is outstanding. Prices are fair. What more could you ask for? They go far and beyond to keep their customers happy. I won't take my truck anywhere else. read more

I own a 1999 F250 7.3 liter 4×4 diesel. These guys do good work. They are trustworthy and honest. And great on customer service. Which is important for me. I have taken my truck here a couple times already and I can say they are my diesel mechanics for as long as I own a diesel. I have already recommend them to my friends and family. read more

If you're looking for top notch service make sure you go to Truck Works! Terry and team took great care of all of my Rv's needs! Appreciate the customer service they showed me! Thanks! read more

I was looking for a local shop to install springs, shocks and UCAs on my 4 runner. When I called truck works they were able to schedule me within a week and they said they would call me with the quote. The day before the install I had to call and get the quote as they never got back to me. The quote I got was $1300. Fast forward to me picking up the 4Runner and my total ballooned to $2100. They stated they didn't know they were installing front springs and shocks. They already did the work so I just paid it. I took the 4 runner home and while inspecting the vehicle I notice their were 4 screws missing on the front fenders. I took the mud flaps off so I was able to replace those. Also, on the drive home my breaks squeak like crazy. Before I took the car to the shop the brakes were totally fine. I thought it was brake dust but it's been two weeks. For the price I would expect the quality to be top notch. Guess next time I will have to go to Redlands or Rialto to get work done. read more

Terry and his staff did a great job on my duramax diesel, when my injection pump failed I reached out to truck works. They confirmed the diagnosis and installed a catastrophic kit that fixed the problem. read more

Oh my goodness! Truck works is fricken awesome! This post is way overdue. Had my TJ wrangler lifted from a very popular 4 Wheel store, however noticed awful things happening after that. Got a referral for Truck Works and Terry was amazing. He figured out what was missing & done wrong. Lets just say if I hadn't taken my Wrangler to Truck Works when I did, it would've been a total loss. Terry knows his stuff & his team are very customer friendly. Mahalo for saving my ride!!! read more

Went to this guy had my truck for a week called me and said he fixed the trans leak (didn't take my truck in for that) then charged my to check coolant leak when I told him when I walked in that the radiator was leaking asked about trans cooler lines Terry said the were ok (they weren't routed correctly and weren't in the hold down clamps).. charged me an hour (worked on it for 10 min I clocked him) for the guy to plug in and tell me needed to check pins whatever that means? Asked to have them install some rear lift springs they said they were the wrong ones(went home and changed them myself) he must of started on it because my shackle bolts were loose.. Should of known by the upset customers in the showroom!. read more

Last week one of my trucks lost its transmission took it to the dealer and then was told they couldn't work or rebuild my trans and that I needed a new one that was 10000 $$$$ and wouldn't be able to get me a new one for three week s I called Mike and Terry at truck works got and they seid that the can have one for me the next day!!! For half the cost they had my trans and installed all in the same day there service is amazing and on point I recamend truck works and stand by them 100% Thanku guys for being so Awsome my truck is back to work and doing better then ever !!! read more

Very nice shop. Terry the owner, very knowledgeable and very helpful. I've called him numerous times, and he took the time out of his day just to talk to me. And explain to me, how to fix my truck. for me that's a big deal, for a business owner to stop what he's doing and take care of his customers. thank you Terry! I will be doing my business with you in the future. read more

Have been bringing my car and trucks for year here, with complicated issues. They are always priced fair and don't try to screw you over; upfront and honest. They even went as far as following up to make sure my issue was resolved. Highly recommend, and will continue to do business with this company. read more

I never had the opportunity to meet such professionals, well educated, and customer service oriented crew ever. My wife and I were on a road trip in our R.V. when the check engine light came on. Here it was 3:00 in the afternoon and my wife contacted Truck Works. Even though it was late in the day, and they were very busy Chris said to come on in and he will check it out. Well, he diagnosed the issue quickly even though it took him rolling around in the dirt under our R.V.on a day that exceeded 100 degrees. Chris was very apologetic that do to the time, he was unable to get the part needed to get us back on the road that evening , however the part was delivered the next morning and we were on our way. The work ethics and the honesty I witnessed at Truck Works was over the top. Thank you for your services Chris and Tim. Gary and Kay Reese read more

We took our truck in for repairs, had them check it out because we had some issues we were concerned with. They found the problems we were talking about not like the dealership for Chevy. We were in no hurry of getting it back wanted things done correctly. He called and told us what they found and told us the prices up front. We are so pleased and would recommend to family and friends. They took the time to sit down with us and explained everything and even told us things with alot of knowledge. Thank you so much Truck Works. J Fenton read more

Yep terry is a wild crazy working guy. They know their shit here. It's not an in and out kinda place because terry is overwhelmed with business. But it's the kinda place where experience is important for hard to solve problems that you may not even know you have. Thankful he's in banning. read more

The customer service here is amazing! They are trustworthy and kind and won't charge you for anything you don't need. I won't take my truck anywhere else! read more

I give it a one because it half is not an option. This business does not honor warranties or workmanship. took my truck in knowing I needed a new engine, they convinced me they could be a hero and just fix it. $1,400 later, it still needed a new engine he did apply that $1,400 to new engine engine was great but they forgot to secure my transmission. I asked if this would be a problem they assured me it would not. Transmission now has three leaks that it did not previously had they will not honor it their workmanship. Nothing. This is the second time I have tried to work with them and I will never go there again nor will I ever recommend them. They do not honor their workmanship they're not a trustworthy repair shop. read more

I wrote my first positive review for Truck Works 3 years ago. I'm happy to report that the service and support I receive from Terry and his staff are still 5 star worthy! Good folks with attention to detail and personable service brings me back. It's my pleasure to recommend Truck Works. read more

Having truck issues is never fun. But, Truck Works is always honest, reliable, and efficient! We are always greeted with happy and friendly faces of the owner, Terry and his wife, Denise! The work they do is always completed as promised and reasonably priced. We have trusted Truck Works and have never been disappointed! read more

Truck Works was able to diagnose the issue with the fuel injector on my 2004 Dodge Sprinter T1N that the dealership was unable to do. I have confidence in this shop and was happy to have them perform the work. Professional folks who are helpful, kind and determined to get you back on the road. read more

Our Class A Coach broke down on the 10 fwy near Banning, Ca on our way home from vacation. Good Sam recommended and towed us to Truck Works. Terry and team were in on that Saturday catching up on work as they are normally closed on Saturday. It took the tow truck a few hours to get there but Terry and team waited until after 8pm on their day off for us to arrive in tow. I I instantly felt I was in good hands when I met Terry. I explained that I had paid a shop in Huntington Beach to address the issues that caused this breakdown. Turns out they didn't do the things they said they did but that's a different issue. Truck Works was very busy but managed to work us in. They did a great job fixing the "other shops" screw up's. They inspected checked and double checked everything. Our Coach is now running flawlessly. We are soo fortunate to have found Truck Works, Terry and Team and would never go anywhere else! read more

Amazing!! Honest!!! Nothing but the best!!! I'm a customer for life!! My truck is running like the beast it is!! It sounds great, Terry and his team are an amazing group of people! Wish I would have found them sooner! Feeling blessed to have found "TRUCK WORKS"! Thank you for all you do, keep up the great work!! read more

Prices were decent but performance a little lacking. Filled transmission but left plug loose so the fluid all leaked back out. Drove 30 miles and had to refill. read more

Got towed here while travelling through. Older diesel would not start and was in a bind. Talked to Terry on the phone and although he was swamped he said to have it brought over. He was honest and said that he wouldn't be able to look at it until the next day (not what I hoped for, but honest and I would rather have honest than being strung along) While we were doing paperwork, truck started up again and kept starting. Terry could have sent me on my way but instead came out and checked it over for safety, got under the truck, checked under the hood and also informed me about what might be the issue if it happens again. Asked what I owed, as I took up part of his valuable day, but he said nothing and sent us on our way. Appreciate his time and his knowledge, could have taken advantage of the situation but did not, thanks Terry! read more

Called them from the side of the road at 145pm. One hour into my 5 day camping trip! Ford vans are notorious for bad fuel pumps. Unfortunately they are located inside the gas tank and its a dirty job. AAA dropped my van and me off and these guys went right to work. Nice waiting area, top quality employees. I'm still hanging out here ( only been an hr) but so far it's been 5 star service. They go the extra mile for sure. read more

Terry Ward's TruckWorks is recommended by two other businesses with whom I deal on a regular basis, so naturally that's where I headed when my aging RV needed help. On my 1st visit, Terry and his crew took me into an already jammed schedule and managed greater than anticipated problems so that we got to take the grandkids camping - their last chance before school (one for the 1st time because of illness.) This week's visit was to clean up a few items that could not be dealt with during the 1st trip and still go camping. If you want quality work and a genuine customer service orientation, you want to deal with the experts at TruckWorks. Quality people cost as does all the tooling that support them so TruckWorks may not be the cheapest place in town, but they are the best value. read more

Our MB Sprinter RV wouldn't start en route to Arizona and Truck Works was able to work us in right away. They were friendly and explained what was wrong (a blown starter fuse), showed us how to replace it ourselves and gave us an extra backup fuse in case it blew again. Nice owners, nice staff. We recommend them highly. read more

My husband and I were traveling from San Jose, CA to Dallas, TX early February 2021 when our truck broke down 30 miles from Banning (which was our first stop for the night). AAA towed our truck to one of their recommended repair shops and on Monday when we spoke with the repair shop, they said they weren't qualified to do the work and recommended we have the truck towed to Truck Works in Banning. This was the best thing that happened to us on this trip!! Terry talked with us about what was going on with the truck when it died, and right off the bat was able to pinpoint what he thought the problem was (and he was right!). He and his staff were all so experienced and helpful, kept us informed of progress on the truck, liased with our mechanic back in San Jose, and even moved our 5th wheel into storage at the local KOA campground as we had no tow vehicle to move it after it had been towed there by AAA. We picked up our truck last week and drove it back to San Jose and it didn't miss a beat. We are so grateful we found Truck Works and can't thank Terry and his team enough for all their help during this stressful time. read more

Amazing business! The owner went over & above, stayed late to help fix what another business tried for 4 hours to fix in 8 minutes! Highly recommend to anyone that needs their truck fixed by an honest shop. Hard to find honest mechanics these days. read more

Terry and his team are awesome. They not only fix what needs it he will figure out why it broke in the first place. Then give you a break down of what needs to, will need to, and just in cases, in regards to repairs. Customer service wise amazing. We were heading out on a Friday for my son's race, around 4:00/4:30. As soon as we get on the freeway all the warning lights come on and the temp gauge pins itself. I call Terry, he asks if it's drivable and to bring it in. He figures out it was (I think, this was about 6 months ago)it was the fan clutch. Calls in a favor from his parts guy, gets the part, and then installs it. It was well after 6, on a Friday, until it was finished. No extra charge, or premium, just good work and made sure we'd be able to get to my kids race. Terry had no reason to do this business wise. He's just good people, with good staff, and an honest work ethic. read more