This experience was exceptional! The company that installed my system has gone bankrupt so Tesla…read moredirected me to its trusted installers in the area. I picked Option one right at the top. Natasha was professional and very clear with communication from the start. She set proper expectations on communication with Tesla would take a week or two. The day she received the go ahead from Tesla she called and scheduled the install asap 4 days out. Later the same day they had a cancellation and were able to get everything scheduled the next day. Anthony and Jeremiah arrived at the beginning of the arrival window! They were professional, great with communication, and ready to work. I had several questions and they were prepared for all of them and super helpful. The battery removal and install took less than an hour. Naturally Tesla's update took twice as long. LOL. Still total time was under 3 hours. I have managed 100s of installers and worked in Solar, this was a fantastic expierence! Because the Tesla 3 has more storage than the 2 I asked about adding some of my Breakers to the back-up and they had options for us to do that. Obviously we Highly Recommend This Team!

Final Update: I just had Option One out at my home today to replace my inverters and I'm very happy…read moreto report my system looks to be back to fully working. The installers were awesome and got me going quickly. So regarding the communication issues I had with the company, things happen, people get busy and sometimes delays do occur. I'm just glad we were able to get everything resolved. Pricing, I did get a couple of additional quotes and Option One blew them out of the water. Could it be those other companies assumed I needed the parts and labor? Maybe, but I was very clear that I had the parts already. Bottom line it never hurts getting quotes and going from there. Service, so I got all the paperwork done yesterday early afternoon and was scheduled today (5/1) at 8am. I do realize there needs to be a buffer between appointment time and actual arrival time, I usually just assume an hour after the appointment time. But the techs were here at almost exactly 8am. As I have very limited knowledge on solar panels, the fact none of them fell off my roof (panels or techs) and nothing blew up, then it's safe to say they did a fantastic job. In the end my system is fixed and I'm happy. Also if I ever need work done on my system again I'm calling these guys up.

Adressed issue. Finger crossed that solution will work. Thank you for the prompt response. The Ivan…read moreand the field person was very helpful and took care of the problem.

From the owner: Unlock Our Limited-Time Solar+Battery Year-End Deal. Get a transparent and upfront offer, free from…read morehidden costs. Leading in the solar sector, we offer premium solar energy systems and backup batteries for residential and commercial applications. Option One Solar proficiency extends to Ground Mount solar, Rooftop solar, and Carport solar systems. As the top-rated local solar company, we're committed to offering optimal solutions to our customers for their solar energy needs. Our rich history of over 50 years underlines our dedication to delivering top-tier services and unrivaled customer care. Make the switch to solar with us today.

They claimed to beat any price. Needless to say we got a better price from another company for a…read morebetter product. I'm always suspect of any company that says we will beat any price. Don't waste my time and just give me the best value upfront. Lesson learned, don't waste your time.

I had gotten many quotes for a solar system in the past and have know of OC Solar when they first…read moreintroduced me the solar roof. While the solar roof was way out of our budget, the solar panel and powerwall system that they've configured for me was well beyond what I expected and was well within reasonable cost. Sun Run was out of the question, and even Tesla themselves weren't able to meet the final project demands when they first designed my system. OC Solar was the only who actually met my needs and were on top of the whole project timeline. Look no further than these guys. They did a wonderful job and would go to them in the future for my other solar needs. Ask for Brooklynn and she'll take care of you, without a doubt.

They were professional and were able to get it done in a timely manner and without any problems.read more

I do not normally leave negative reviews, but after nearly 10 years, I feel it is important to…read moreshare my experience. Before posting this review, I made every reasonable effort to resolve these issues directly with the company. I sent a formal letter over a year and a half ago outlining my concerns and requesting assistance, but I never received a response. More recently, I sent another detailed email, giving the company 14 days to respond with a plan to address these longstanding issues. That deadline has now passed, and once again, I received no response. This company installed my solar system in 2016. At the time of purchase, I was given expectations regarding the amount of energy the system would produce and the savings it would provide. Unfortunately, those expectations have never been met. In nearly ten years, my system has never produced the level of solar energy that was represented when I made this investment. As a result, I have spent thousands of dollars out of pocket on Southern California Edison bills that I reasonably expected my solar system would significantly reduce. Instead of receiving the savings I was promised, I have continued paying far more for electricity than I ever anticipated. What has been most disappointing is the lack of follow-through. The company has been aware of issues with my system for years, yet they remain unresolved. Despite numerous phone calls and emails over the years, I have received little to no communication, no meaningful updates, and no proactive effort to correct the ongoing problems. There were also issues from the very beginning. When my system was installed in 2016, I was never provided with the monitoring equipment that was supposed to come with it, nor was I informed that there was a monitoring app available. Without those tools, I had no way of monitoring my system's production or knowing that it was consistently underperforming. After years of phone calls and emails to the corporate office, I finally got someone to come out in 2023 to install the monitoring equipment that should have been installed from the beginning. It was only then that I learned there was an app that allowed me to monitor my system. During that same visit, the technician determined that my microinverters needed to be replaced. The replacement microinverters were shipped to my home, and the technician returned to pick them up for installation. However, the work was never completed. The technician left with the new equipment and never returned to finish the job. Despite additional attempts to follow up, I was once again left without answers or a resolution. I understand that mistakes happen and that every company occasionally encounters challenges. However, this is no longer a matter of a simple mistake or a temporary inconvenience. This has been an unresolved issue for nearly a decade. My goal has never been to leave a negative review. My goal has always been to have the solar system I paid for perform as it was represented and to have the company stand behind its product and installation. Unfortunately, after almost ten years, thousands of dollars in unexpected utility costs, years of unanswered phone calls and emails, an incomplete repair, and two formal written requests that went unanswered, I have been left with no meaningful communication and no resolution. I sincerely hope this review encourages the company to finally contact me, complete the repairs that should have been completed years ago, thoroughly evaluate my system, determine why it has consistently failed to meet the promised production, and stand behind the product they sold me. If the company reaches out with a genuine commitment to resolving these issues, I will gladly update this review to reflect that experience. I would much rather write about a company that ultimately made things right than one that chose not to.

Juan drove the 90-minute drive out here and fixed our solar array very quickly. We are very happy…read morewith his service.

I've used Juan for a couple of jobs now. He was quick to answer and reply via text messages. He…read moreprovided his ETA and when he arrived prior to walking up to the door. This is especially important in COViD19 times. He came out to install recessed lighting and a smart switch. Recently I had him install additional smart switches because I didn't have the electrical knowledge to determine they were 4 way switches. He's a local contractor and I would recommend him for your next job. Thanks a lot Juan.

William got my problem fixed right away! I had an electrical short on my solar wiring, and had me…read morevery worried. He was very responsive, and he fixed it right away. He also has a very good attitude. If u have solar problems definitely call Sigway!

William and crew installed solar panels this summer (2021). He was very knowledgeable from the get…read morego, explained all the different options quite clearly, and was easy to talk with. Best thing is that his business does it all, making it convenient and integrated. I had to do some electrical work (in a couple of stages - new panel, as well as new trench as the panels are on a detached garage), and also some roofing work, as well as installing the panels themselves. Instead of having to talk to, get bids from, and coordinate work separtely from roofers, electricians and the solar installer, William took care of it all. AND it was the most competitive price of all the bids I got from solar installers. His crew was enjoyable to have around - literally, they would notice and enjoy the birds singing - and it made it all even better. We are very satisfied with the system. And we've had questions afterwards, and William has been extremely responsive in addressing any issues. I wholeheartedly recommend considering Sigway and William for your solar needs. Qualified, experienced, ethical, thorough, and easy to deal with.

Great family own small business did a wonderful job installing my solar system. I highly…read morerecommend Guasti.

We were so happy with the service we received in getting a new solar panel system installed…read more My husband was very apprehensive and had many questions which Mr. Guasti came to our home and explained every one of them. We checked into other solar companies and found that this is the one we wanted to go with. After the start, they helped us get the loan we needed, the size we wanted, took care of all the permits and anything that came up. The workers are very friendly and explained what they were doing as I went out there peeking at what they were working on. They made sure to push everything through quickly so we could have it installed before the new year so we could get the tax credit applied for this year! We recommend them and ask all the questions you want.. We are soooo happy with our "Electric Bill" now!!

Thank you very much to Brian Kocher and Jackie over at SoCal Energy Group…read more Brian Kocher was extremely professional, very knowledgeable and easy to talk to. While Jackie was persistent with communication, Brian was able to visit our property and talk to us at a time that was great for us. Brian was on time for our appointment and gave us all the information we needed to know about switching over to Solar Panels. My family will be saving hundreds of dollars a month (literally) and we owe the thanks to Brian Kocher from SoCal Energy Group for switching us over.

Buyers Beware!! We…read moreare having an awful experience with this company. They used a classic "bait and switch" technique on us. My wife and I "own" the solar panels that came attached to our new DR Horton home; however, after living in the house for one year, we decided to purchase additional solar panels from an agent we encountered at a kiosk at the local mall. The friendly sales agent visited our home a few times in an effort to convince us, because I was beginning to get a funny feeling in the pit of my stomach. With each visit, the salesman commended us on making such a wise decision to "purchase" solar panels. He discussed all the tax benefits that come along with solar panel ownership, before finally having us sign a digital contract on his hand-held device. Immediately, I asked for a copy of the contract I had just signed, but I was told that the installer would bring the contract to our home in a matter of weeks. However, weeks later, when the installers arrived they had no contract for us. They told us the contract would most likely come in the mail. (Well, it never arrived.) Now that it's February, it's time for us to prepare our taxes. Hence, we telephoned the company to inquire about when we could expect to receive solar panel tax documents. To our astonishment, we were told that we hadn't "purchased" the panels; rather, that we are "leasing" them from the company. Furthermore, the agent suggested that their company would be receiving the tax credits, not us. We rushed to our filing cabinet, in search of our contract, only to discover that it was never sent to us! We would never "lease" solar panels from anyone!! Even when we first purchased our home, we were faced the choice to either "lease" the panels that came with our home, or "purchase" them. We Purchased them. That was a No-brainer decision to make. Similarly, we would never then choose to "lease" solar panels from this new, particularly-deceptive company. We plan to fight this tooth and nail. Moreover, we would never want this to happen to anyone else. Dr. Griffin