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    True Friends Moving and Storage

    1.0 (2 reviews)
    Open 7:00 am - 5:00 pm

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    2 years ago

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    1 year ago

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    Red Dot Storage

    Red Dot Storage

    1.0
    (1 review)

    If I could rate 0, I would. Absolutely horrendous experience with this specific location. My first…read moreunit was broken into within the first 2 weeks. After that, the unit door ended up fully breaking and became unable to shut or lock, leaving my items fully exposed overnight as they made arrangements. Red dot customer service told me they'd allow me to move my items to another unit, but the only unit available was the largest offered. Meanwhile, I had 10×10. I expressed that I couldn't afford one that large. They assured me the cost of storage would stay the same. Well, the renewal date came around, and my old unit wasn't fixed yet, so I got a bit fat bill of $190. They refused to work with me on the phone in any way to allow me to retrieve my items at the least. Of course, they make you pay them, even just to get your own stuff. So after a day of phone tag, I finally found some help and had gotten it paid. When we arrived at the unit after some heated phone calls with red dot, magically, my unit was ransacked and absolutely turned upside down. Weirdest things were taken like my anime figurines and cosplay wigs. Jewelery and such were left, hundreds of dollars of squishmellows, and more were left behind. But things were strewn everywhere, paintings I painted were damaged/ripped, glass items shattered, I can tell some things were stomped on. My clothes were thrown all over. It seemed very different from the first time they actually stole some valuable items. Everyone I talk to about this and report this to agrees its an inside job. DO NOT RENT WITH THEM UNLESS YOU LIKE BEING ROBBBED. I kept this review waiting for a day to make sure I was 100% outta there so no more employees can retaliate. I can say firmly that I hate this entire company and what it stands for.

    Safe Place Storage

    Safe Place Storage

    3.0
    (2 reviews)

    DO NOT RECOMMEND! Terrible customer service and dirty units. Initially, the manager was extremely…read morehelpful, offering a military discount which I never received as well as a free lock I never received. However, after renting for several months, we needed a larger unit, I sent an email, but received no response. On the 4th of the month, a Saturday, the right sized larger unit was available so we moved our things into the larger unit which required payment of the service fee once again along with that month's rent. A note on the unit - it was full of mouse droppings that we had to clean up. In addition, a dead cockroach was also found. Monday, I contacted the manager to cancel my previous unit and transfer any remaining amount paid to my new unit. However, I was told that because I moved after the first, (it was only the 4th) that I would not be provided any type of credit. In addition, I mentioned the email that was sent and she denied receipt. I paid for two units for the entire month, while they were able to rent out my old space again to receive two payments on it in one month. Shady business practices. I should've done my research prior to moving in because this isn't the first time this business has taken advantage of our service members. Further, there are several cleaner and cheaper units in the area who do not require setup fees and offer up to a 10% military discount. Spend your money elsewhere and support a business that does the right thing and supports our military men and women.

    Best storage unit ever!!!! New clean & super nice staff. I would highly recommend them!read more

    True Friends Moving and Storage - selfstorage - Updated July 2026

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