I was in the process of moving to NC and needed help remodeling the primary bathroom. While in town…read morefor a brief trip I walked into The Tile Collection and met Caleb. He was incredibly helpful and within a week, he helped me select everything I needed--from tile and cabinetry to the finishing touches. Caleb's knowledge and professionalism gave me complete confidence, so much so that I trusted him with the key to my home and had the entire remodel completed while I was still living out of state. Throughout the project, Caleb kept me updated every step of the way, including when an unexpected issue from a previous owner's work was discovered. He handled it quickly and professionally, keeping the project on track and ensuring everything was completed to my satisfaction. When I finally arrived in North Carolina, I was welcomed by the most beautiful bathroom I could have imagined. I couldn't be happier with the results. I already plan to use The Tile Collection for my kitchen remodel, and I wouldn't consider going anywhere else!

I found tile collection through an acquaintance, and I am thrilled I did! Caleb greeted me upon…read moreentering the store and helped me find the perfect tile after looking at many, many samples. His patience and knowledge of the store's products was amazing! Months later, I came back to order the tile when my remodel was finally ready. He remembered our consultation and arranged everything! Even with glitches in delivery from the supplier they used in Spain, he kept me updated constantly and listened carefully to anddress all my concerns. The installation was seamless and I absolutely love the tile backsplash in my kitchen. My bathroom refresh continued a few months later, and Caleb again met the challenge. He reordered more tile to complete the backsplash. It was only 9 finish pieces I needed, but he took the same care to make sure I got the supplies needed to complete the job. If you are in need of tile or other products, Caleb is your go to for finding the perfect materials for any remodeling needs!

Constant communication and impeccable workmanship. We had a major renovation done and it was done…read morevery well.

This company hit my car and totaled it and refuses to pay!!!! He had no car insurance!!!You cannot…read moretrust a company that doesn't handle their business and brush people off. After several emails and phone calls he told me I better have a lot of money if I am going to sue him. This isn't right . I just need my car fixed or the money to replace it. I want nothing more or nothing less. His driver was driving an uninsured truck with ball tires and a cracked windshield. Do the right thing!!! You are at fault!!!

I had an amazing experience with American Dream Home Remodeling for our deck remodel in the…read moreRaintree neighborhood. From start to finish, communication was consistent, clear, and professional. Working directly with owner Ben Bellassai was truly a pleasure. He listened to exactly what I wanted for our deck, worked within our budget, and made the entire deck remodel process stress-free. The crew was fantastic, respectful, hardworking, and kept the project moving smoothly every day. Our new deck turned out even better than we expected, and the deck was completed earlier than planned, which was a huge bonus. If you are in Raintree or the Charlotte and surrounding area and looking for a company for a deck remodel, deck replacement, or custom deck project, I highly recommend American Dream Home Remodeling. The quality of the deck work, communication, pricing, and overall experience were all five star. We absolutely love our new deck!

I would give 0 rating if I could. So far I deleted reviews 2 times as after each review ADHR was…read morevery responsive but no communication after that. Now, I am writing review again because no updates or communication about next steps from them (and it's same thing everytime). I read all recent reviews (some of them very precise about delays). I just want to warn you guys who might get fooled by marketing tactics of American Dream Home Remodeling. I gave them one home improvement project last year. Please note, not to give them any money until they start actual work (or I would say until they finish work). If that's not possible, make sure you add clause for completion timeline and penalty for not delivering on time. Below are the timelines. - June-2025: Signed project - Dec-2025: started initial permit process - Jan-14--2026: started footer work, inspection was also done in next 2-3 days but then work stopped due to winter storm (which lasted just(10-15 days). Since then, all debris (you will see in photos) were in my patio for 2 months - Mar-6-2026: Filled footer with concrete - Mar-12-2026: I had to move debris to side of my house as I was expecting guest. - Mar-27-2026: scheduled 2nd inspection round with county but no one showed up and no updates since then. - Apr-04-2016: Finally debris were cleaned. Now I am waiting and waiting. No updates. There customer rep. always say one line "I will pass your message to the team" and after that no updates. It's been over 11 months now and I am still waiting to start building actual project. Initially visits were very good where they shown deep interest working with me and made impression that they are best in business (like saying top quality material, experienced contractors, etc.), but now I don't know when it will start and finish. EJ (CSO), Ryan (CMO): I am fed up with false promises. My main issue is you guys are not communicating and even communicate, you guys don't stick to your commitments. I had to reach out multiple times. My Son's birthday is in October and I am wondering if project is even going to start until then. I want my money back. Biggest regret of my life to go with ADHR. Local contractors are much faster and accountable. Since I gave this project, 3 other contractor's finished some other projects and this guys just did footer concrete. Also messed-up my backyard patio. Cracks at 2-3 places, dirt sports because of debris lying for 2 months.

Requested a deck quote and setup an appointment. Eric Kent from Deck Plus came and I explained what…read morewe were desiring and when I thought my end vision was understood. He asked how we wanted to move forward and I said please prepare a quote to which he responded "I don't do that, I can give you a ballpark and if your serious I can be more detailed once you want to move forward". I responded in surprise so what what is your 90% ballpark estimate as we discussed (understanding minor adjustments and design changes can change cost as well as materials prices). His response was 30k so I asked he email me it as we discussed to confirm the size and design and again he said I don't do that and if you want to move forward we can get more detailed. I asked him directly " am I detecting an attitude in your responses as my desire is to make sure we are on the same page. If I can't get the estimating person to provide a basic estimate to build off with out a tone that I should just agree and hand him my cash is unacceptable. A basic estimate would have taken him maybe 15 minutes and would lay out timelines, payment schedule and clarification on what the 30k provides is not to much to expect. Under no conditions would I agree to any work where I get a fraction of my desires addressed / confirmed understanding and then be spoken to like "agree to us doing it then we can address your questions with a condescending tone. I thanked him and walked him to his vehicle. I called the office and explained my dissatisfaction and refuse to use a company that the sales person can not keep his frustration in check and forgot I am the one paying for the project and not some guy on the street that was interfering with his day. Attitude and respect sets the stage and if providing a quote is an annoyance, then don't advertise a free quote (perhaps the old saying you you get what you pay for is true, I paid noting and got my money's worth). I would prefer to pay for an estimate fee and feel my desires were heard and understood as I make my decision. George

I generally leave positive, generous reviews, but I feel obligated to warn others…read more In the last five years, we've completed over a dozen major construction projects across two properties. This is the first time we seriously considered terminating a contractor mid-project. Communication was consistently poor, the project schedule and material ordering were severely mismanaged, and the crew showed up only six days over an almost two month period in the summer when the majority of work should have been completed, contributing to turning what should have been a three month job into a six month project. Job-site cleanup was not maintained, significant errors were made, and there was resistance and defensiveness when those mistakes needed to be corrected. Rather than taking accountability, the company disputed issues that were clearly the result of their own lack of oversight and execution. Overall, the level of service, organization, and workmanship fell far below what we've experienced with other contractors and what you would expect at this price point.

Twice before I have been scammed by contractors and or poor quality of work so when I had to get my…read morebathroom done, I was very apprehensive. I'm so glad I found Vince and his crew. They did an amazing job. They were very detail oriented. Kept the area clean and tidy. Communicated! They did what they said they were going to do. I will most definitely be using his company again! Very very happy with the results and the process..

TRC Home Improvements did a fantastic job renovation our 1980's primary and hall bathrooms. Before…read morechoosing someone to do our renovations, we thoroughly researched reviews, visited finished projects and did in person interviews. Vincent Taylor and TRC Home Improvements came out on top and we were not disappointed. From start to finish, Vince and his 2 assistances were on the site each day (not a random parade of workers). We are so pleased with his attention to detail, clean work habits, and his excellent suggestions but also pleasant willingness to do what we wanted. We sure hope to use Vincent Taylor and TRC for future renovations.

Stan from All Seasons stopped by today to consult me on the potential of needing a new patio and…read morekitchen doors. After he did a thorough inspection, Stan told me I needed neither. He easily could have said I did, pitched me a price and I would have bit, but his honesty professional consultation saved me thousands of dollars. Be sure if All Seasons tells you you need new doors and or windows, you do + I am certain you can count on them to give you a fair price. Most window and door sales associates are high pressure and only want to close the sale, All Seasons actually consults and wants to do what is best for their customers. When the time does come when I need doors and windows, I will only deal with All Seasons.

Matt and his team did a wonderful job on my windows. They replaced all of the windows in our home…read moreplus a sliding glass door. He beat out three other companies on price and value. Every step of the way they did exactly what they said they would do. We have recommended them to friends and we will continue to do so. Every step in the process was smooth. From the original meeting with our sales rep down to the installation we could not have asked for a better experience. Even our dogs loved all of the guys. Great company. Replace your windows! Call these folks asap!! The picture is when we were learning about the different windows..as you can see even the dog learned a thing or two.

Great experience with Carolina Quality Flooring & Cabinets for our bathroom remodel! Teresa and…read moreMike were easy to work with and provided exactly what we wanted for an excellent price compared to other estimates we received. Turned out beautiful!

We used this company to remodel our kitchen last year and they did such a great job we just hired…read morethem again to remodel our bathroom. I would recommend them to anyone who is more interested in quality and value than a flashy sales pitch and fancy showroom. We had all the same installers as we had last year which says a lot about the company. Would highly recommend and will use them again!

Great experience! Would highly recommend and use them again. Not only did they improve my kitchen…read moreand staircases and banisters, but left the house clean every day. More than home improvement, Jose has an Amazing eye for interior design and decorating. Whatever was recommended, we went with and were VERY pleased with the outcome! Jonathan was an amazing team lead. Everyone was beyond professional and perfect at their jobs!

No customer service, never returned phone call or email requesting a quote. There are several firms…read morethat provide similar service so why bother dealing with an outfit that doesn't follow up?