Disappointing experience. This review isn't based on the quality of work, since I never actually…read morereceived any service, so I didn't feel a one-star rating was fair. It's based solely on the booking process. I was able to book an appointment on Sunday for Monday morning, but they called early Monday and said they couldn't make it until Tuesday. That caused me to miss out on other companies that had Monday availability and wasted valuable time on something we needed done as soon as possible. They need to get their scheduling system figured out.

Technicians are very helpful, respectful, and knowledgeable. They do good work and are prompt. The…read morebooking process is sometimes unnecessarily complicated. Overall, we're very happy with the service and will definitely use again.

Got here quick and fixed my ac all under 45 minutes…read more Cory is also a great technician took the time to explain my system and what to check in the future. Give Cory a RAISE!

Just a heads up this company has 1 maybe more bad techs . Had the company come out to give me an…read moreidea of my issues and the cost to fix . The tech called and said it would be $850 plus $95 service fee so I called a friend who owns a company 150 miles away and said what should this cost to have my unit cleaned . He said $99-$175! ‍ So I put on Facebook any recommendations and got a one man show company that came and cleaned for $99 and no service charge fee. ‍‍‍ I do have to say when I called SOS to cancel my appointment to repair they waived the service charge fee after looking at my scenario so the company does have some good employees.

Josh was my repairman and he was very nice, knowledgeable and thorough with the work he was doing…read moreon my air conditioner. It's working exceptionally now! It didn't take very long for him to find the problem and complete the repair. I've had Thompson's work on my air conditioner/furnace previously and they deserve the very top in ratings. P.S. I wanted to see if he had any spare filters but I didn't catch him before he left. I'll have to drop by your office to get them.

I've reviewed Thompson's Comfort Connection (TCC) multiple times here over the 15+ years I've been…read moreon Yelp, and have always given them top ratings every time. And after a four-year period where everything has been running great, I had to have TCC come out again to check on my 17-year-old Amana high-efficiency furnace and the blower that brings in fresh air to the burners and exhausts combustion gases to an outside port along our front wall. That fan was running but cycling on and off, and we could smell some gas there at the exhaust exit panel outside. One quick email on Sunday, the 7th, and Austin from TCC arrived Monday morning to check out our issue. After disassembling our "inducer" motor/blower (a small fan in a gas furnace that creates a draft, pulling in fresh air for combustion and exhausting dangerous exhaust gases out through the flue) housing, Austin found the problem. After 17 years of use, the blower housing drain port was clogged (spider nest? dirt? both?) Austin cleaned it all out and flushed all the rubber drain tubes as well (which were also pretty gnarly), and that fixed it! All back together and running great...and the inducer blower now stays on and runs great. We're back in business on a solid 17-year-old Amana H.E. furnace! Five stars for prompt service response, fair pricing ($287 out the door), and a pleasant, professional, and communicative repair technician...Austin. Solidly recommend TCC, and ask for Austin if you can! Five Stars! P.S.: My neighbor across the street called me the next day and said that "...her furnace has just stopped working. Who would I recommend?" I didn't hesitate to recommend TCC...and they were there later that day. Their technician replaced their main furnace blower motor at a fair price. Two happy customers in three days.

They were quick to respond and did a Thorough job. The work…read morewas done in a timely manner and at a reasonable price.

Super friendly, local, helpful and went above and beyond to help me when my furnace stopped…read moreworking. They even offered to loan me some space heaters since they were unable to come to my house the following day. That blew me away!! They were so incredibly thoughtful and caring. I was also able to schedule quickly during a busy time of year. This is a family-run business that has excellent pricing and honest service. Living in an old house, I will be sure to call Rocket again for any furnace repairs I may need in the future!

We called Manwill Plumbing Heating & Air Conditioning when our AC stopped cooling properly. It was…read moreeasy to schedule, and they sent a technician out quickly. He arrived on time, explained the problem clearly, and went over the repair without any pressure. The work was done the same day, and our AC has been working great ever since. The technician was knowledgeable and efficient. The pricing was fair and straightforward with no surprises -- just honest service at a reasonable cost.

My electrician removed 2 bathroom fans and discovered they've been venting into the attic and never…read morehad ductwork installed to the exterior. I put out for bids on an install of the ductwork and vents through the roof connecting to bathroom fans, and one through an exterior wall that would connect to a kitchen range. I received several responses from HVAC specialists knowing what the job entailed and providing a range of bids for the service. Manwill responded with a message refusing the service and telling me I need an electrician to do this installation. My electrician explicitly requested an HVAC specialist to run the new ductwork and connect the fans to the ventilation system. For being a longstanding business in the community, and a service that installs AC & heating systems requiring ductwork and ventilation, I was surprised they don't understand an electrician doesn't typically provide these HVAC services. I wouldn't have requested the service if I didn't know who I needed the service from. This indicated they most likely neglected to read the details of the request and assumed it was a small job they didn't want. Either way, with their lack of clarification prior to refusing the service, followed by their misinformation and misdirection to a different service altogether, I won't be requesting services from Manwill in the future. This isn't difficult because I've used them prior for annual maintenance calls and they're one of the most expensive HVAC providers in the state. Easy choice. Find another HVAC provider if you don't want to be dismissed or paying too much.

ROTTEN PIPES IN 67 YEAR OLD HOUSE---NO PROBLEM. We even had a bathroom to use at night…read more Cauliflower pinhole leaks in many places; couldn't even tell the pressure was low. Chris came by and gave an assessment and estimate. Not the lowest of the three bids we received (all the same ballpark), but HE did the work and he and the team (Kelly) with assistants were super smart and competent. All of our pipes replaced with PEX in three days. Fewer sheetrock holes than expected. Pressure and flow--amazing after replacement. Protected our house during the work and cleaned up beautifully. My wife agrees that they were great, and no, we are not related to anyone here. We will be using them again in the near future for leak detector installation, and any future plumbing needs.

Do not trust this company! Service was scheduled from 1 to 3. When they didn't show up, I called…read moreand they said that my appointment was lost in their system and that they would send someone right over. 45 minutes later, they showed up. I needed my water heater flushed and my water softener filled with salt. Two very simple services. They proceeded to try to upsell with additional repairs and replacements that I later confirmed were not needed. Their estimate was over $900. I contacted a different plumber who gave me an estimate of half the cost.

Jeff and company were very professional. I needed help with my dishwasher leaking and clogged…read moregarbage disposal. And they knew right away what the cause was after inspecting. And, they resolved the problem right away with a couple of fixes. I am very happy with the help and service and more than happy to get the invoice. But, they don't want me to pay for anything and just said "Don't worry about it. Welcome to the neighborhood". That is beyond super nice. I also liked how good they are at explaining the issue and genuinely took the time. They also gave me consulting and estimate for my old water heater replacement. I trust their advise and will definitely get my water heater from Pando Plumbing.

I wasn't expecting a great experience when I started getting bids for a water heater install. Gotta…read moresay the entire experience with Pando plumbing was A+. They were fast, efficient and professional. Jeff was nice and involved start to finish, Chris in the office was the same. Austin was great as well! They really took pride in their work and delivered! In today's world a business that does what they say? Thats a crazy idea! If you have a plumbing problem you might want to consider these guys.

I highly recommend these guys. This is now the second home where they've worked on the stop/waste…read morevalve. They're efficient, cost effective and are plumbers NOT landscapers. It was repaired in October and sat for the winter. Comes spring I turned on the water and there was a leak. I called, they came out and repaired it. Thank you STOTT Plumbing

Don't want them in my home. They overcharge both the homeowner and probably HomeServe.read more