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    True Power

    1.6 (7 reviews)

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    11 months ago

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    10 months ago

    Regret going with TruePower already and it's only been a month. No secure way to sign up for auto pay is very poor service.

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    7 months ago

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    2 years ago

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    4 years ago

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    Texas Energy Forever

    Texas Energy Forever

    5.0
    (1 review)

    I reached out to Texas Energy Forever to save money on my energy bill. Newell provided honest…read moreadvice with no pressure. He monitored the market for the best time to switch and we were able to save big. I would recommend Texas Energy Forever for the customer service, trustworthiness and results.

    From the owner: Why Texas Energy Forever?…read more - Trusted experts in getting you the best Electricity/Nat Gas rates. - We save you money, time shopping, gimmick catch rate. - Registered Broker with P.U.C.T. and Katy Business Association (thekba. org) - Hassle & obligation free quote analysis. - Former Oil & Gas Engineer finding best prices from the best companies. - No bill or monthly fee from us ever.The supplier pays us a fee for getting you (like a real estate agent). We are independent and we choose the best priced company. - Former Commodities/Futures Trader, understands the cycles/trends and Macro Economic forces that affect prices. We advise best timing to get you even better prices (given circumstances). - We can secure commercial energy rates contract at today's prices to start up to 24 months in the future. No more worries if prices continue to rise or needing to break the contract. - If you find a better price, we will work with our suppliers to beat any rate. You won't find better rates. - We have over 90 suppliers across the US to supply small or large commercial energy. - Residential Electricity, Texas Only: contract from small to big houses, apartments, trailer houses, condos, duplex.. - Solar Friendly Suppliers. - Renewable energy Suppliers - Integrity and friendly people. - If you never used a broker, try us obligation free and let us become your energy advisor Forever! 2103435544, text or call!

    Discount Power

    Discount Power

    1.7
    (116 reviews)

    They are a liar! Once I wasn't home at all and everything…read morewas turned off, but I got billed over $100 for a small apartment. I was with them for 3 years. Now I've switched to another company. The price per watt is more expensive in my new plan, but the total bill is much lower than what that discount power company was giving me.

    I was a long term and used to be a customer that thought they were a good electric company. That…read moreall changed in 2024. My contract was up and I started looking for a good, long-term deal. The rules about electric rates had also changed near this time or so I believe. The rates posted at this point in time did include the Centerpoint charge. My contract rate, that was expiring, was 9.9 cents/kWh. When I got online (powertochoose.org) I saw rates that were 13.9 to 16.9 cents/kWH which was alarming. I called Discount Power to see if they had any additional rates that were not listed on powertochoose.org or if they had any 'deals' for existing customers to continue their business. The salesman was nice enough and went to tell me that my old rate of 9.9 cents/kWH did not include the Centerpoint charge and that the plan I was looking at (14.9 cents/kWH for 60 months) was essentially the same as my expiring plan. I asked a number of times for him to clarify this and he reiterated that my electric bill would be essentially the same. I finally agreed and signed up for that 'deal'. The following month, I got my electric bill and it was 45% higher than before but it was July and it was a hot month. The following month my bill was higher again and 50% higher than the 2 previous August bills. I looked at the bills and compared to the previous years bills for the same time period and found the issue. My new contract rate was correct; however, my old, expired plan for 9.9 cents / kWH, did include the Centerpoint charge. I felt like they lied to me and I remembered that they record all the phone conversations. I called their customer service department to complain and after explaining that I felt like I was 'bait and switched' they said that they would go to the 'archives' and listen to the phone call to see if I was indeed 'lied' to by their representative. After waiting for 30 minutes, the new customer representative came back and said that they had listened to the phone conversation and the part where their representative stated that my bill would be the same wasn't in the recording. I asked if I could listen to the recording, they said that wasn't allowed. After making me feel like I was crazy, I accepted this plan as my plan and knew I'd be moving in the future. Move ahead to 2 weeks ago, I moved out of the house back in September 2025 but it took until April 2026 to sell the house. I got my final bill with a contract termination fee. I called customer service and asked to speak with a customer service manager. After waiting for a while, a CSM took my call and I again explained what happened in 2024 and they went back and found the call recording and listened again yet somehow didn't hear where their salesperson told me my bill would not be changing much. I again asked if I could listen to the recording and I was told they don't allow that. Again, I feel like maybe I'm crazy and they could have resolved that by letting me listen to the conversation. I make my living working in sales and working with numbers and I'm positive of what was talked about and the explanation of the rates yet they won't let me hear the recording that would ease my concerns (or prove me right). I asked if since I had fulfilled half of my contract period if the early termination fee could be cut in half; they said no. I told them they left me no option but to write bad reviews about their company, their customer service and their business practices. DO NOT GO WITH DISCOUNT POWER...they are not the 'discount' that is in their name!

    Centerpoint Energy Houston

    Centerpoint Energy Houston

    1.2
    (330 reviews)

    I want to recognize Mr. Banks from CenterPoint Houston for the outstanding service he provided when…read morehe came to our home after we smelled gas. He was absolutely awesome, thorough, professional, and incredibly patient. He checked everything possible to make sure our home was completely safe and took the time to demonstrate how to properly turn on and use our gas stove, something I truly appreciated because I did not know how to do it correctly. He even went above and beyond by checking the neighbors' meters outside to confirm they had all been updated. We have had other representatives from the company come to our home in the past, but they were not nearly as thorough. Those visits were very quick; they came, looked around, and left within minutes. Mr. Banks, however, took the time to carefully inspect everything and did not leave until he was fully confident that we were safe. That level of care and dedication is rare and deserves recognition. Huge congratulations to him for doing his job, and doing it right, to help protect the people of Houston. His compassion and commitment to safety truly show that he cares about the community he serves. Thank you, Mr. Banks, for your professionalism and for giving us real peace of mind.

    Still haven't received my refund check that was sent out two months ago to the wrong address. Said…read morethey were going to send it out again.... Still waiting... Centerpoint Energy is horrible at customer service.

    Power Express

    Power Express

    2.7
    (41 reviews)

    I will never again enroll with this company. Shortly after enrolling, I was notified it was…read moretransferred to Cirro Energy. My negotiated rate did not transfer with the transaction, but this was later resolved. Today I received a letter from Power Express saying I was delinquent and they would turn me over to a collection agency. This was the first I knew of an outstanding balance with Power Express. I have perfect credit, pay all bills on time and in full. This is really disgusting - I never received a bill with this amount and truly this is the first I have known of this. Really bad business..............never again........

    EDIT: After complaining on social media, they did credit my account. I'm raising the rating to…read more3-stars for now as it still shouldn't have required that complaint to get service. If the service remains good, I'll come back and upgrade as deserved. I recently switched to Power Express, and my new plan started mid cycle. They charged me the minimum usage fee despite the fact that my first cycle was only 6 days. This fee was 30% of my bill and more than I spent on electricity in the 6 days. I called and they refused to waive the fee saying it "wasn't their responsibility that I started mid-cycle". And hey, that's not strictly false, but a little goodwill with your customers can go a long way. Next time I guess I'll opt to pay a slightly higher rate to a company that actually cares about customer relationships.

    True Power - utilities - Updated August 2026

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