We called and made an appointment with them and half an hour later they still haven't taken us. We asked several times about our appointment and reminded them that our appointment has already passed but they told us to sit and wait. They took the walk-in clients first before taking us even though we already have a scheduled appointment. We left and decided to take our business elsewhere since they are obviously lacking good customer service. read more

I've been to a couple nail salons in the area and this place is by far the best with their skills and most importantly their service! Then only took an hour for my nails and pedicure. I had an appointment and they took me in right away unlike some nail salons in the Eastvale area where I would still have to wait even with an appointment. Kim did an amazing job with my nails and Jenny did a beautiful job with my pedicure. Highly recommend this place! read more

True Touch Nails & Spa - My perfect/beautiful nails done by Kim - Nail Salons Near Me - Norco, California

I am not a habitual nail keeper upper but when I do feel like spoiling myself a bit this is where I go. Never the same person twice it seems but every manicurist I've had has done an exceptional job. I have never been dissatisfied with the work they've provided. I would recommend again and again. read more

I love my nails!!! i love everything about them! obsessed with my baby pink nails i got shade "139" . katie did my nails and they look amazing! i will go again(: read more

Today was my second time going to this place! Love it! Definitely my new nail place. Great service, very clean & reasonable prices. I recommend it! Very happy with my nails Thank you Jasmine! read more

True Touch Nails & Spa - Nail Salons Near Me - Norco, California

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Waited for over 30 minutes in a chair with my feet in cold water. When I was about to get up and walk out with pruned toes someone finally came up and started working on my feet with out gloves! They don't use separate instruments on different people so if you want an infection please go here. Also I asked for a simple pedicure with no polish and she asked me about five times if I didn't want nail polish!?!? And she was handling dirty money while touching my feet with un sanitized equipment. To make matters worse she didn't even trim my toe nails which is the main reason I went in for a pedicure in the first place. Now I know why this place has so many bad reviews. read more

they are horrible #4 she is horrible i literally had to tell her that the nails are crooked and if i didn't she would have just left it like that.they came out looking chunky i the hearts she did on them came out so uneven and i even told her and she "fixed it" but it was still uneven overall i don't recommend coming here and the nails i wanted she said she couldn't do it so i asked oh is there someone who can and she said yeah but continued doing them her self overall i don't recommend coming here read more

Wonderful! May does amazing work! I asked for some fun poinsettias for Christmas and she was up for the challenge. She took her time and did all the colors. read more

True Touch Nails & Spa - I asked for some fun poinsettias for Christmas and the girls did such a great job! I had May. She was up for the challenge. - Nail Salons Near Me - Norco, California

Christine did a great job with my pink and white ombré nails! Tiffany did my gel pedicure and did a great job renewing my feet (lol) it had been too long . I will definitely be back. The place is quiet , clean and nice and cool (107 outside ) . read more

True Touch Nails & Spa - Nail Salons Near Me - Norco, California

First time here and very DISAPPOINTED made an appt. @10am & it's now 11:14 and still nothing done yet. What's the point of making an appointment if your still waiting, SMH! And I'm only getting a Manicure! Too bad can't give you half a Star! Never again, and will NOT RECOMMEND!!! read more

I was visiting my cousin in Riverside and needed to get a fill. This place was next to the restaurant I had lunch at. It's really cute inside with matching massage chairs and stools. They sat me down right away. My nail tech was very friendly. She was careful and thorough at each step, and made sure everything looked just right. She cleaned underneath my nails really well, and fixed the little chips on the side. She did a great job with the polish. It was very even. The one criticism I have is that the coats she put on were a little too thick so I got some bubbles on a few nails. One thing I thought was really noteworthy was that she didn't ask me to pay before she put my polish on. I don't know how other people feel about this, but I would rather pay at the end after my polish is dry because I want to see what the finished product looks like before I decide on how much tip to give. I always feel pressured to pay early at other salons so this was a nice change of pace. The color selection is decent, lots of OPI. I was in and out in under an hour which is about average time in my experience. I'm very pleased! read more

Finally! Love this place, it is nice and clean and they did a good job and I feel relaxed! Very excited for my next visit! My daughter also had a great time and that's a big plus! Highly recommend this place, very pleased! read more

First time here. After reading reviews I decided to try it out, was happy with the service and staff. I will be coming back read more

True Touch Nails & Spa - Recommended colors were perfect since they listened to what I was looking for - Nail Salons Near Me - Norco, California

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Just got a simple mani & pedi done on Friday April 10th and it's now Sunday and most of my polish is chipped off. I just got regular polish on my nails and toes and it cost $40.00! I had asked them if they had a special since I was getting both done and they told me "oh no we don't have that here you have to pay separate." I go home and look online at their website and one of the first things on there is a mani & pedi for $28, what a rip off! I won't be going back here! read more

True Touch Nails & Spa - After only 2 days - Nail Salons Near Me - Norco, California

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I love coming here. All the ladies are super friendly. I had told one of the ladies doing my nails that I had a really bad experience at a nail shop in eastvale. The one right next to Ralph's. I told her how the lady didn't even soak off my acrylics. How she was just basically ripping them off and it hurt really bad. And it's not like I'm sensitive to stuff like that cuz I have a pretty high tolerance for pain. So that means she was just asking to get slapped. Lol anyway. Katie made sure she took her time and my nails never looked better. I'll be visiting again. :) read more

True Touch Nails & Spa - Love this tribal design. Thank you Katie!!! - Nail Salons Near Me - Norco, California

So I went again today, this time for a gel manicure and a regular pedicure. It was great! I didn't get the guy's name unfortunately, but he was awesome. He was really friendly and did a great job, and made it a really fun experience. My poor beat up hands look so pretty now! read more

True Touch Nails & Spa - Nail Salons Near Me - Norco, California

I have gone here now consecutively three times and everyone is very nice and accommodating. I am new to the area and very pleased with the service. Tonight Katie did my nails and I absolutely them. She is great with shaping and a very sweet person. Going to her everytime! read more

True Touch Nails & Spa - Tonight Katie did my nails and I absolutely them. She is great with shaping and a very sweet person. - Nail Salons Near Me - Norco, California

If I can give it zero stars I would. By far the worst customer service ever. I did walk in, and was told it was a 25 min wait. So I waited. It's been an hour and a half since I've waited to be told they are short on staff due to only having 3 people who do acrylics. I wish I was told this waayyyyyy before I wasted my time. And all they could say was "I'm sorry"? Just horrible. Come here if you wanna waste your time. (: read more

Been going here for years, unfortunately won't go back. I understand during Covid things are delayed so I made and appointment for my daughter and myself requesting we both be done at the same time. They said sure and gave us a 4pm appointment. They started my daughter at 4:15, perfect. At 4:51 I still had not been started. I decided to leave because I wasn't going to spend another hour and a half there to get my mani/pedi. To boot my daughters fill was $35, she did get gel but it's not like going there is saving me money and they sure didn't respect my time. Also, be prepared it was cash only, they did have an ATM inside. read more

Every time I come here I get a bad vibe from the ladies. I know it's not directed at me. They seem generally unhappy. Today I went in and they sat there and ignored me. I wanted a mani and pedi. They said okay and left be standing there for awhile. I finally walked out. I enjoy spending my money where the workers are happy and the salon had a good vibe. read more

Great job! Clean nail salon. Loved my nail lady Tina. I loved everything about this place. price was great for what I wanted. I have been over charged else where for the same service. My friend and I will be returning. read more

True Touch Nails & Spa - Nail Salons Near Me - Norco, California

This has to be the worst nail salon I have been too. My nails chipped after 1 day and I knew it would be a problem. My nails are delicate and I tried explaining to the guy. I never get a gel mani, I usually get a fill because i know this about my nails and he Insisted because of my length I needed a gel mani. 1 day later they chip. My pedicure was decent. I had to ask to see more of the gel colors because he only gave me a few and when I asked one guy he said we didn't have anymore , then I found more colors laying around. I also noticed that I didn't receive the same pedicure as the other customers in the salon, as I had mentioned to the workers it was my first time there and I don't know what kind of services they offer, and they didn't think to offer me anything or even show me their "menu". Definitely will not be returning. read more

Best service! Pum and Kaylee did an amazing job with my nails, they were so sweet. It was my first time coming there which was on a Friday night. Even though they were super slammed, they still provided an excellent service. read more

I can't even tell you how horrible of an experience it was going to get my nails done by KATIE. I told her I didn't like what she did and I literally left in tears after having a full set put on. I had asked for coffin shape and showed the picture of the color and I didn't get anything close to what I had asked for. I spent $105.00 in there yesterday and spent $50.00 today fixing the worst nail job I have ever had in my life. I called to ask for a refund and she told me she would fix them, but I had already gotten them fixed and let's be honest, if she couldn't do it right the first time why would I let her try again?! On the phone call she finally told me to come in after arguing with her for 10 min. I drove to the shop where she just wanted to argue about it some more and blame it in my 13 year old daughter. I am waiting in a call from the manager so that I can receive a refund. If I do not get a refund I will contact the BBB and my financial institution. This is ridiculous!!!! I know we have all had our off days, but COME ON! I have taken picture but won't post unless I don't receive a refund in the chance she was having g a really bad day. read more

I was in their shop last Monday ,the 6th I believe getting a full set (I'm using my husbands profile) when a lady came in and announced she had 2 ingrown toe nails that she wanted cut and to soak. As a cosmetologist student I know you are not to touch a client with an ingrown..its fungus and your not a doctor!! They told her to sit, they did their thing and she leaves. The part that sickened me to my stomach is they didn't even properly disinfect. When you have a fungal you are suppose to disinfect for 24 hours straight..they didn't. They filled the tub up, threw their blue stuff in and went on. About 5 or 10 minutes later another lady walks in and wants a pedicure. They sit her at the same station, start to drain water, but at the same time they ran the water to fill back up!! So it wasn't even clean water..completely disgusting! I'm sorry..I guess its just because I am studying this and now know right from wrong as I have gotten my nails/toes done for years and years and have seen multiple salons do things like this or not using new implements on every client. Be safe..bring your own files and such when getting services!! read more

My friend and I came here because of the good reviews but it was a BIG mistake..I have NEVER had ingrowns in my fingers and since my manicure from here, I have had three that have been extremely painful! My designs on my fingers were horrible but because it was gel, it would of taken too long to fix. Also, they were very expensive..not worth the work I had done which was a shame. WE had high hopes because of the reviews but we DEF will never go back. read more

Even though they're usually busy, they always accommodate me when I call in before hand for an appointment. Three stars only because I've had mixed results from some of the techs, some provide a great experience and some are just so so. I always come prepared with a pic on my phone of exactly how I expected my nails to look as I generally want some sort of artwork done on them . read more

I don't know why this place has so many stars. I don't have high expectations, but at the same time I don't want to be in a salon for almost three hours for a pedicure and full set. Katie did my nails. I will give her props because she did a very nice design, but she made my nails so wide and thick. :( I really don't like my acrylics to look like that and I am writing this review, so I can maybe save someone from going here. Overall, Katie was super sweet and nice but I think it took way too long ( I just got a small design on two nails) and my nails were just too thick to be happy with my service. Maybe this place is better suited for manicures. read more

Just like a previous post I got 2 ingrown toe nails really bad after my last experience here. The guy that gave me a pedi cut my toes wrong when trimming the skin around my toes. Was in pain for a month and they were infected. Also I feel like their tools are not sterilized. I will not be back!! read more

This place is a joke. How are you going to tell someone to come back later. Does it look like I will drive back later to get my nails done?!?! Terrible customer service. If You would just take my name down and I wouldn't mind waiting... Don't tell me to come back in 20 mins. I'll go to the next nail place instead. Now their corona one... That place is always on point. Never have a problem with them. They know what customer service is about. This place doesn't even deserve a star. read more

made an appointment for 12, checked in at 11:53 and have now been sitting here for the last 30 minutes being ignored as people come in and get serviced. read more

Came here a few weeks ago to get my nails done for my mother's funeral. I got a dip manicure and a regular pedicure, and both turned out awful. Keep in mind that my mind was elsewhere, as my mom had died 48 hours prior. When I got home, I noticed how bad everything looked. The dip powder wasn't done correctly. My nails were rough and only shiny where the tech had applied a splotchy top coat. The guy seemed confused by the process (kept asking for help from other manicurists) and I'm sure he missed a few steps. The nails were so bad I had to polish them to at least get a uniform color and shine. Within 4 days, I'd lost half the nails. The pedicure was awful, too. The lady who did it cut two of my toes and left red polish all over my toes and random parts of my feet. The callus removal and massage were totally half ass. My heels were rough and I had to smooth them myself at home. I will never go back. Awful, expensive and ugly nails, to boot. read more

I have been getting acrylic nails and fills for over 20 years and would love to say I was faithful to one salon and manicurist, but I just haven't found anyone to make me say "wow" yet...Until today when I met Katie from True Touch Nails & Spa. I have noticed this new salon driving into Starbucks, so I thought I would give them a try since I have tried everywhere else, and I am soooo glad I did. The salon was very pretty with great air conditioning, nice music and comfortable chairs but most importantly was that Katie made my nails look more beautiful than I have ever had them! She was very, very nice and obviously knows how to put on acrylic nails. The nails from my last fill at another salon started popping off after 1 week. I know I won't have that problem again. Please go in and give them a try...I'm certain you will walk out with a big smile, just as I just did. read more

I am very impressed with Vy's work! He did a great job today, I'm loving my nails. He is very detailed and does the job to perfection took his time with my manicure made sure I'm satisfied after every step, also we had a great conversation! Thank you Vy I love my nails! read more

True Touch Nails & Spa - Nail Salons Near Me - Norco, California

Brand new nail salon. The décor and ambiance is so cute and tranquil. Very clean! Ask for Katie for nails. She is the best! Definitely recommend going there! read more

I couldn't be HAPPIER with the way my nails and pedicure turned out. I started off only wanting the basic pedicure only because it's been by past experience that other salons up sell you their more expensive pedicures and rush through it and you really don't feel like you got your monies worth. Not the case here. AMY did an excellent job on my pedicure. I hadn't had one in awhile so for the extra $6.00 I thought I would give it a try. Boy was it worth it. AMY took her time and did a real nice job. The polish is actually on my toenails not my toes. I'm extra excited about how my nails turned out. I went in with some Pinterest designs that I like and was hoping I could get. Lucky me, MAY was the tech I got and boy can she do the designs. We all like to pick out the designs however, finding a nail tech that can actually do them that's the tough part. MAY took her time and did an excellent job. Requested nail shape, prefect polish application and AWESOME job on the nail design. One other thing as long as I'm writing a book on how happy I am with my experience with these two WONDERFUL nail techs (AMY & MAY) during my conversation with both of them I had expressed my past experience with the gel polish not lasting as long as I thought it should (more than a week) both went out of their way to ensure the nail surface was extra clean and free of lotion,nail dust etc., which I'm sure helps. MAY even applied an extra coat of polish and clear coat. GREAT JOB LADIES. I'll be back read more

Clean, but had a 3:45 apt and was not seated for 25 min. They didn't start for over an hour. They kept taking walk-ins in between. After I complained I was reassured that they all had appointments. Hummmm? read more

I just started coming to this nail salon love Tony he is the best . I'm very picky and he does a very good job takes his time and makes sure your happy. For my pedicure I use Eva his wife she takes her time and does very good job. read more

This a good nail salon, they are always friendly. My only issue with them is that even though I make an appointment I generally wait for 30 to 60 min before they start. read more

Loved the ladies at True Touch in Norco! For perfect eyebrows...ask for Tina.