We had a wonderful experience working with Laura and her team on the sale of our condo…read more From start to finish, Laura was incredibly professional, responsive, and supportive. We had many requests along the way, and she handled everything with patience and flexibility. Thanks to her expertise, the entire process went very smoothly, and we were able to close successfully and quickly. We are especially grateful for her thoughtful guidance and dedication -- we truly could not have done this without her. We have also known Chi-Raie , her mother, for many years, starting from when we rented a home on Atwater Dr., and she has always taken great care of us. Together, they are an exceptional team. We highly recommend Laura and her team to anyone looking to buy or sell a home in the Bay Area.

Laura Lee provided us with amazing support and service in preparing our home for sale. Since the…read morehome was originally built in 1955 and we had tenants since 2014, there was quite a bit of work that needed to be done. Laura managed the entire process and as a result we sold the house in 2 weeks, and received multiple bids, with 2 well above the asking price. Her organization, designer's eye and network of experts made the process seamless and efficient. We highly recommend Laura's concierge level service and would use her again if we have the chance.

Angela & Kelley's property management services are top notch! We couldn't have asked for someone…read morebetter than this - seasoned, ability to handle all situations, customized attention to each client, always on top of everything!

I had to sell my condo after moving out of the country, which meant I had to rely on Angela to deal…read morewith basically everything on my behalf. She handled some minor repairs the property needed, the staging, and she even forwarded my mail for me during the sale. This is the second time I've worked with her and things ever work out that there's a chance to make it three I'll be glad to take it.

I have worked with a number of real estate agents in the past 30 years, buying and selling some 12…read morehomes. I was fortunate to have the assistance of a number of good agents, but Caroline is without a doubt head and shoulders above all of them. I recently sold my current condo home with Caroline as my sales agent. Caroline was also the agent who helped me to buy my place some 13 years ago. I had such a wonderful experience working with Caroline that I immediately thought of her again when I decided to sell my place. Most real estate transactions tend to follow fairly standard operating procedures. Thus the basic mechanics of a property sale or purchase can be handled by most agents without issue. However, when things go awry, that's when the experience, expertise and professionalism of a real estate agent really become absolutely critical. Such was the case with me. After my house was on the market for about 10 days, a couple made an offer that I accepted. So after signing the initial agreements, the couple proceeded to do their due diligence, which included various inspections. When the latter were all completed to the buyers' satisfaction, they removed all their purchase contingencies, and we were officially in escrow. Now all we had to do was wait for the buyers' bank to fund the loan. And that's when things took an unexpected turn. My buyers were pre-approved for a so-called faith-based loan from a small community bank in Chicago. Neither Caroline nor I, nor the title company where we opened escrow, knew much about what exactly a faith-based loan entailed; we just thought it would not be that different from any other mortgage loan. We were wrong! With us now in escrow, the bank in Chicago unexpectedly asked for various additional data/information that was outside of the scope of what was in the condo disclosure package that was provided to and signed off by the buyers earlier. So Caroline had to scramble very quickly to respond to the bank. That was by no means an easy task as multiple parties had to be identified and contacted. But after moving heaven and earth, Caroline did deliver everything the bank requested. Yet, in the end, my buyers were not able to get their loan. So that escrow, which by then was 3 weeks past the agreed closing date, fell through. I was, to be sure, a bit crestfallen. But Caroline was able to put that setback quickly behind her, and promptly arranged for the staging company she had long worked with to re-stage my condo in short order. With Caroline resuming hosting open houses again, I did quite quickly receive another offer that was in fact better than the one I had accepted previously. This time, we were able to close escrow without any issue within a month. So it all turned out well, and that was totally to Caroline's credit. Her hard work and undaunted spirit truly made all the difference. I should also note that I was overseas in Asia during all that time, so my communications with Caroline were mostly by email. On those few occasions when I felt that a phone conversation was needed, I would call Caroline. Given the 15-hour time difference between Caroline's Pacific Standard Time and my time zone in Asia, I would often reach Caroline at 8 or 9 pm her time. Quickly brushing aside my apologies for calling her so late, Caroline would always cheerfully take such time as we needed to discuss our next steps. Caroline wrote well, and fast, and she presented all her points clearly and succinctly. So I was always kept fully apprised of what's going on notwithstanding we were in different continents and time zones. In summary, I cannot imagine a real estate agent who is more efficient, pleasant to work with, experienced, hardworking, dedicated, and smart as Caroline. If Yelp were to change their maximum star rating from 5 to 10 stars, I would have to give Caroline eleven stars!

Caroline has been a phenomenal partner for us, both when we bought our property in Redwood Shores…read moreback in 2013 and again as we just sold it in 2024. She had also collaborated with and guided us when we were briefly in the market to potentially purchase a property in the Hillsborough and Burlingame areas. Caroline brings that immense knowledge of the real estate landscape in the Peninsula, informed by having grown up in the area. She's such a wonderful and pleasant person who has become a friend while also being a neighbor in the Shores. Caroline has longstanding relationships with several of her staff and other facilitators such as at the title company and all that makes for a smooth transaction. She puts one at ease about the entire process and helps the buyers or sellers navigate the process step by step. Her communication is prompt, crisp, timely, and reassuring. My wife and I would highly recommend Caroline for any realtor needs in the Peninsula!

Shannon and her team helped my wife and I with a recent home purchase. Shannon was responsive and…read moreprofessional, provided a thorough market analysis, helped us reason through an accepted offer, and close our purchase on an aggressive timeline. Shannon also provided great practical advice through the process and made recommendations on contractors for post-close work we wanted to complete. I would not hesitate to recommend Shannon and her team to others with real estate service needs.

Shannon is one of the most impressive professionals I've ever worked with. From the moment we…read morestarted working with her, she was incredible. She was able to get so many issues handled quickly in the short time we had between moving out and our tenant starting. Every time an issue has arisen she has resolved it very promptly, communicated about it very clearly and taken advantage of her extensive contacts to get the right person for the job every time. She definitely makes you feel like you are her sole focus and only client.

Laura and her team were incredible to work with as a first time homebuyer, and I can't think of…read moreanybody else that comes close to their level of expertise and professionalism. I was referred to them via a professional connection who trusted her with many deals in the past, and I can say it was also a 10/10 in my case. As you may know, the SF Bay Area is a competitive market, and it's quite a grind to gather all the paperwork, assemble an offer, let alone have it be accepted and go through a seamless close. It's a stressful situation for most including myself, but Laura and her team was on top of things throughout the process. Where do I start? Well, I can sit here and type for days raving about my experience, but I'll cut to the chase: Laura, Lexie, Ty etc. were incredibly friendly and personable, they responded to questions (texts, calls, emails, whatever!) pretty quickly and in great detail. That alone establishes trust, especially for such a high value and emotional purchase - your home. Laura never pushed or persuaded me on any listings we toured. In fact, she came in with a fresh perspective on "risk"s and things to watch out for as a buyer (the condition of the floors, the floorplans / layout, the neighbors / neighborhood in general, modifications allowed, permit history etc.) which I greatly appreciate given I had no prior experience and doing this the first time. Once we settled on places we'd like to place an offer for, she and her team pounced on getting all the docs lined up in time - pulling permit histories etc. to make sure there aren't any unexpected snags. She and her team were extremely communicative throughout the process, navigating counteroffers and just hustling it out. I just felt they really went above and beyond here. Once we were in contract, Laura, Lexie and Ty coordinated all remaining work (secondary inspections, loose fixtures, clogged sinks, deep clean prior to move in, extra paint / garbage removal etc.) to make my move-in significantly more seamless and stress-free. Some of these were done by the seller / seller's agent, in which she handled all communication promptly to have them addressed before the closing date. Others we did a day or two after close, but the appointments were so well managed ahead of time. Also, some folks who came by the place to do the work only had nice things to say about her and her team. Honestly I can't imagine anybody else doing it this well as Laura's!

Laura and her team were amazing. She was right on in her approach and recommendations for preparing…read moreand selling our home in San Mateo Park. We had a terrific outcome and were 'saved' many times over by the members of Laura's team guiding us through paperwork, repairs, handoffs and connections for support services. Laura was always calm, cool, collected and kept things fun. We absolutely recommend her.

I've owned (and sold) many homes in the past 40 years and I've worked with a lot of real estate…read moreagents. Vicky Costantini stands out as the best of them all. When it came time to sell my parents' stunning Woodside Hills home in the SF Bay Area, managing the process from the opposite coast, I can't imagine having worked with anyone else. I'll cut to the chase. Second day on the market, we received a preemptive all-cash offer, well above ask, with no contingencies and closed in 7 days. Many things had to be handled properly and intelligently for this to happen. And, quite frankly, it all came down to Vicky. (Well, I get some credit, because I was smart enough to listen to her.) Vicky has specialized in buying and selling Woodside real estate for over three decades. This experience translates into a deep and intuitive understanding about local market dynamics. Why are some of the properties that many seem to think are comps languishing for months and having to cut price? As a Type A analytic person, it would've been easy to agonize and second guess myself and Vicky. I'm glad I didn't. With this team, you're in astute and experienced hands. Vicky is the consummate professional. She spends the time to understand your goals, concerns, and work style. If you like to delegate, there's no question she will handle it all within the parameters you set and keep you informed. If you're like me and want interactive, real-time decision making, she is right there with you every step of the way. She can multi-task with the best of us. Vicky is on it. She does not drop balls. She does not cut corners. She knows the law and has your back. She will not make choices that could come back to hurt you (and her reputation). She's got you. So if you're like me and your mind is always on the move, you have the space to ask all the questions without feeling like you're nuts. She does not make you nervous. Vicky is a grown-up. She has true emotional intelligence. She is patient and grounded. She doesn't get overwhelmed. She doesn't take things personally. She revels in solving problems and staying on track. She will also protect you against yourself. Vicky understands that buying and selling your home is A Big Deal. She can talk you down from over-reacting and protect you from yourself. Vicky is a generous and happy person. She likes people and she is genuinely likeable. In my particular situation, the transaction involved the sale of a house inside a trust. It's really not much of a difference technically. What was different is that I live on the other side of the country. We got it done together. Vicky did all the local heavy lifting and this included activities not strictly connected to the sale of the house, such as the excruciating details of handling decades worth of personal belongings in the house -- distribution among beneficiaries, movers, disposition of unwanted items, protecting private papers, and so on. Not once did Vicky ever say "that's not my job." As far as she was concerned, it was all her job. She promised she would handle it all and she did -- with a smile. The property had a lot going for it and that was super motivating for everyone. But it still required vision and tremendous attention to detail. The house wasn't maintained at the standard it deserved and it needed a lot of work. I'm talking detailed inspections, major landscaping, whole house painting, replacing carpets, redoing hardwood floors, and all the things that need to be cleaned out, like septic tanks and crawl spaces and attics. The work had to be done economically and impeccably, and disclosed properly. That was no easy matter in Woodside. She hung in there with me as I required three and sometimes four lower estimates for every job, saving the trust tens of thousands of dollars. Oh, did I mention the interior staging was gorgeous? Now that the transaction is complete, here's where we are. We're friends. Seriously. If I drove her nuts, she's not showing it. She's warm and kind as ever. And she's still helping me to get personal property from the guy who repairs fine rugs to the moving truck which leaves for NJ in a few days. Vicky doesn't stack listings. She is selective for good reason. Each listing gets her full attention. It's more enjoyable this way, she tells me. And one neglected transaction can tank a reputation. I loved working with her. If you have a chance to hire her, grab it. I'm betting she will knock your socks off, too.

Vicky and Enzo were fantastic to work with in selling my mother's property and my childhood home in…read moreWoodside. They were extremely well organized and have an excellent understanding of market conditions in Woodside. They were extremely efficient and thorough with performing the required inspections and marketing material for getting the house ready for sale. They were very communicative throughout the process and were able to navigate complex family dynamics to finally get the sale to the finish line. I would highly recommend them!

Nicole and Carol are a great team and we highly recommend that you choose them as your trusted real…read moreestate agents! We started working with Nicole over two years ago as a referral from a close friend who spoke very highly of her. As first time home buyers, my husband and I were basically clueless and had no idea just how complex the Bay Area real estate market is. Nicole helped us navigate these waters with ease, and educated us about the complexities of disclosure packets and purchase contracts well in advance so that when the time finally came, we'd be familiar with such detailed documents. Pre-covid, Nicole spent an entire Saturday driving us to houses in various neighborhoods so that we could see what different cities offered and to help us narrow down our home search based on what we saw. We also attended several open houses together and she always kept an eye out for homes that fit our criteria and attended broker tours on our behalf. We also continued working with Nicole throughout the pandemic and experienced first hand how the original interaction model had to change. Without any open houses, I felt like Nicole had to pour even more time into our search because covid policies required individual appointments to view each home. Nicole was patient with us as we viewed what seemed like 20+ homes during a nine month period. She is respectful of your opinions, but will also share her professional opinion when requested. We ultimately found a home and throughout the entire closing process, not only did Nicole help us, but so did her team. We were in the best of hands and there weren't any hiccups. Together, this team guided us every step of the way with constant communication. DocuSign was used to electronically sign all documents and keys were left in a lockbox when the home was officially ours! In fact, with their help, we were able to close a week earlier than expected! As you can tell, we obviously spent a lot of time with Nicole (she was stuck with us for two years!) and we enjoyed every minute of it. She's great to be around and extremely insightful. Finally, I want to share a story from when my husband and I first started going to open houses a few years ago. When we told other agents who our realtors were (we just would say "carol and Nicole") and they *always* knew who we were talking about. Nicole and Carol have created a reputation that is built upon trust, professionalism and extensive market-specific knowledge.

I'm a first time homebuyer and had the best experience with Nicole who helped me purchase my first…read morehome. I was working with a different agent previously and it was not a good relationship, but switched over to have Nicole assist me after recommendations from people at work. Nicole was super patient and took me around to view multiple listings on our first appointment. She was super knowledgeable about the area having more than 20 years of experience. She also walked me through all that I needed to know as a first time buyer, and quickly built trust and made me feel comfortable with her representing me. At every step of the process, she personally walked me through it, explaining to me what all the documents in the housing disclosure package were for, and what I should be looking out for. Most importantly, she was always on my side. Nicole and Carol work together as team and I can't recommend them enough! I will definitely be working with them again in future!

Laura is absolutely amazing! I have been following her home sales across the Peninsula for years,…read moreso when we were ready to sell our home in San Carlos, I knew immediately she was our number one choice. Selling a home can be incredibly stressful, but Laura made the process seamless. She connected us with fantastic professional help for painting and carpet installation, and her market expertise was invaluable. Her timing and pricing strategies were impeccable, allowing us to sell our home in record time, with total ease, and despite a challenging market. Thank you Laura!! We highly recommend Laura for anyone looking to buy or sell a home in the Peninsula!

We found Laura through a local parents' group, where she came highly recommended for her expertise…read morein the San Carlos real estate market. Laura's strong presence and connections are invaluable in today's market, as she's constantly aware of which homes are coming on the market and potential buyers for our home. When Laura came to see our property, she immediately dived in--educating us about her strategy and the best timing to sell. What made the selling process even more streamlined was that she had a team of contractors on hand to help prepare the home for sale and maximize its value. You can truly see Laura's dedication to her work in the way she frequently stops by our property to ensure it remains clean and presentable. We couldn't have asked for a better agent to sell our home for top dollar--her strategy is key to making any home she touches stand out.