SCAM!!!! Tricky promotions!! $6.50?? $200+ for my 14&16 yrs sons in less than 2 months, please read carefully the paper "contract" that you are signing,I tried to cancel today and they told me that that can't cancel my 2 sons membership at Conway location because I need to send a certificated mail to somewhere in Arizona !!!! Whattt??? Whyyy??? I went to the Conway location no some location in Arizona !!!! Are you for real ? Lesson learned Never again !! Trufit you are a S C A M !!! PS your costumer service sucks and you have a poor management!! read more

TruFit - Conway - Gyms Near Me - Mission, Texas

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crazy how they say there should be notifications on when you have to pay but out of nowhere it takes my money and the counter people start making up shit and it's not just me going threw this I don't not recommend going to TruFit unless you like getting your money robbed and the counter people look so clueless and act as if they don't know what their doing or maybe their not acting and actually don't know what they're doing and why would there be a gym where you try to cancel you membership but you cant get the money back that you "paid" ( aka they get the money from your card without you knowing) back like who even comes up with that "bright" idea I'm in college and this should be my last worry thanks for nothing counter people and thank for nothing TrueFit. read more

Avoid these Trufit gyms at all cost. Every location i've been to i'm met with clueless employees who can't help and will add additional charges that weren't even mentioned before. They will try to drain you of anything you have. Also don't recommend the personal trainers at all. Save your money and go to another local gym, these suck!! read more

It is HORRIBLE!!!!!!!!!!! , trying to cancel your membership!!!!!!! So i go into the gym and i ask the ladies in the front to cancel my membership, and they tell me that the girl that does the paperwork for that is already leaving and doesnt have time to do it. So they hand me a business card that says TRUFIT athletic clubs member maintenance and and 800 number with an extension. they told me i would not have any problems canceling my membership at that number. dont understand, though, because i can call a number and cancel, yet i have to sign paperwork there at the local gym?????? Anyways i call and you cannot talk to anybody it goes to voicemail. i have left numerous messages to call me back and i have yet to receive a call back. i call the local gym and of course i get put on hold for a while and then they come back on the line and say the manager is busy. ?????? of course she is??!?!?!?! point i am trying to make here is that they make everything so hard and complicated to cancel your membership. there horrible!!!!!!!!!!! read more

When I got my membership I told the sales rep I would only be in the area for about 3 months because of work. I asked her all the questions because I have worked at a gym before. I did specifically ask what the fees were like start up cost, annual fees, monthly, and if there was any cancellation fee, etc. She said there was no cancellation fee and my only requirement was to go into the gym and give a 30 day notice for cancellation and sign some papers. Fast forward when it came close to finally doing my cancellation notice they changed EVERYTHING and gave me a business card and advised me to call and email because they don't cancel memberships there anymore. Then it turns out that they lied there is a cancellation fee of $49 if you end before the 6 months mark. If I knew about this I would've been better off going to planet fitness at least they are honest and have better rates. Y'all are not with $32 a month not even 24 hour gym. Your employees are not personable or a memorable. Also there music is so loud can't even hear your own music thru the headphones, no one wants to listen to Ariana Grande when working out stfu. read more