I have used TruGreen service for my lawn and shrubs for several years now. I will not be using them in the future and recommend you don't either. One year they sprayed on my tomato plants and they did offer me a credit for killing them as they cannot be eaten after being sprayed. Last summer I ordered a plant ($45) via internet as I could not find any locally to buy, and planted in my yard. It was doing beautifully until a lady who normally doesn't spray my yard, missed part of my back yard as I had to tell her. My plant died within two weeks and I am sure she intentionally sprayed it because she was ready to be done on my yard. I AM DONE WITH THIS PATHETIC COMPANY! They don't even spray your entire yard. No value and poor quality!!! read more

they've came to do my yard back in the beginning and it is now the end of August, meaning almost over. I have explained many situations to them about the yard, and that I am not happy. Therefore, another one came out this morning at 7:15 AM, and I refuse for them to do the service. Didn't even bother to come to the door. my was from not watering the yard enough. I have proof ring as well as witnesses a bill to prove other than what he said. I would not recommend their services for any reason. read more

Four confirmed appts for application and four no shows. Web site says they will be there shortly and then at end of day "CANCELLED" Call customer service and they have no answer..will not escalate the issue. The most unreliable service I've ever experience. read more

I have had the worst service possible! I have called to get my money back, but no. They sent a technician to service my yard, she took the first tw o NOT doing the job. He only completed part of the yard due fo the thirty minute per yard timetable he was on. Then they send the fourth person who apologized profusely after seeing how bad the yard looked. I just wanted my money back. Do NOT have this company treat your yard! read more

TruGreen Lawn Care - Front yard by driveway! - Tree Services Near Me - Lafayette, Indiana

Destroyed my yard. Spent over $1,000 for them to completely renew my yard and everything got worse and worse as time went on. At least 20 new mole hills appeared in the last few months. Half my grass is dirt and hills from the moles. Jacqueline the Customer Care Coordinator from Branch 5748 called me and basically told me in a rude and condescending tone that they can't do anything about the moles. I even have Grub Control from them and still, mole hills appear every week. I have 6 neighbors surrounding me. 3 of them don't use a service and the two neighbors connecting my yard use other companies. None have this issue. DO NOT USE. I will post pictures of my disgusting yard that they ruined. read more

I woould have given 5 stars as the service techs were great this past year, however I decied to maintain the yard myself now as im retired and have the time and saving some money would be nice. I got a call from a rep today trying to talk me out of canceling. He refused to take NO as an answer and I finally told him that I hate high pressure selling, Im canceling, and hung up. If I ever do hire out this service again, it will not be Trugreen read more

They dilute their lawn applications so the weeds don't die and it's not fertilized well. I switched to Shades of Green (after asking the guy with the best lawn in my neighborhood what he used) and the difference is night and day. read more

If I could leave negative stars I would. We have had their service for 3 years. Each year just hoping it would improve. This year after having their service 19 days ago and my lawn is covered in purple weeds. Finally decided to cancel service. Spoke with Diane who started out "ok" but then began to become extremely argumentative when I didn't agree to have a manager come walk my lawn, and became condescending when "explaining" to me how weeds grow. I finally had to tell her I wanted this conversation to be over and to just cancel my service as non of my neighbors had purple flower weeds in their yards and we would be using their lawn service providers. Worst customer service experience I have had in a LONG time! read more

We have used them for a couple years. This year my husband called about the rates going up again and tried to negotiate. They didn't come to an agreement so he said never mind and hung up. He went with another company. Next thing we know they treat our yard. He calls and tells them thank you for the treatment but we didn't sign up and we don't want their service. Now they are sending us a bill and saying he agreed to the service. When he called about it again they argued that he agreed to their services. I would not recommend them. read more

I would give zero stars if possible. We have had their service in the Lafayette area for over 5 years. This year there is a new service manager, Kevin Baum. Our service has only been completed correctly once this year. After multiple calls, the service changes each time. He stated our 29,000 sq ft area we purchased is a small area around a guesthouse. His employee stated he said with the cost of product, they can't treat the area we contracted to treat. I prepaid unfortunately. The service manager told the employee I could call for a refund. He doesn't return calls or texts. Now, I'm on with the 800 trying to get my money back. We have been with Trugreen in 3 different states for over 25 years with zero issues. The Lafayette branch since Kevin has been in charge is the worst customer service I have ever encountered. I will be disputing the charge with my credit card if it is not refunded and reporting them to consumer protection under the AG's office. read more